Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe could not be happier with the service provided from start to (almost) finish.
From meeting Jake at the property at the very first viewing, to every email, phone call and message that Sophie has gone above and beyond for us, that she wasn’t obligated to even provide us with has made a stressful experience of buying and selling somewhat more bearable. Sophie provides us with quick responses to any thing we ask, big or small and never leaves anything unanswered.
We could not recommend Gibson and Brennan more. If we ever move home again it would be a no brainer that we would use this company and we will continue to put forward to anyone we speak to what a great experience we have had with them.
Thank you so much for everything.
Brooke · 23 October 2024
Agent replied · 9 November 2024
Thank you for your wonderful review, Brooke! We're thrilled to hear that Jake and Sophie were able to make your buying and selling experience smoother and more enjoyable. It's great to know that Sophie’s dedication to providing prompt and thorough support made a difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future. Thank you for choosing Gibson and Brennan!
★★★★★ 5/5
GoogleBonita and Gemma at Gibson and Brennan have been amazing from when I first viewed the property to the final stages of my purchase, can’t thank them enough for all their help and would recommend this company 100% when your looking to buy.
Georgia · 23 December 2025
Agent replied · 26 December 2025
Hi Georgia, thank you so much for leaving us a 5 star review. It's always great to hear that we're provided such a good service. We wish you many happy years in your new home. When you do come to sell in the future, you know where we are!
★★★★★ 5/5
GoogleIt was a long and exciting way to get the keys to our new house.
Thank you to Sophie, Jake and Mickey for being with us along the way helping and guiding us. Much appreciated ❤️
Dorina · 20 August 2024
Agent replied · 24 October 2024
Hi Dorina,
Thank you so much for your review. It was so lovely to be able to finally hand you over the keys and hope you have many happy years in your new home.
★★★★★ 5/5
GoogleIt was great working with Jake. It was very nice that he listened to our questions patiently and answered quickly. It amazes me how our home purchase ended so quickly. Of course, there is only one answer to this: the meticulous work of Jake and his team. thank you very much for everything
Esra & Bedran
ESRA · 14 June 2023
Agent replied · 15 June 2024
Hi Esra and Bedran
Thank you so much for your kind words and for leaving such a lovely review.
Seeing the happiness on your faces when I handed you the keys is exactly the reason that we do this job!
So pleased to hear that you're enjoying your new home so much. In the future if you ever do decide to sell, you know where we are!
★★★★★ 5/5
GoogleMickey and Jake were the best!
They were very helpful and they were very kind answering to any questions we had.
They even recommended us lovely solicitors that dealt with our papers and everything was so quick and stress free.
I would happily recommend them to everyone as they are very prompt, professional, lovely and kind.
Bianca · 14 June 2023
Agent replied · 15 June 2024
Hi Bianca
Thank you so much for your kind words. It was our pleasure to help you move to the next chapter of your life, and it's so great to hear you're enjoying your new life in Spain!
★★★★★ 5/5
GoogleGibson and Brennan assisted me with delicate situation I was in, and provided me with a valuation on my property. The customer service, professionalism and friendly approach I received from Mickey was hugely appreciated, and when the time comes I will not hesitate to sell my home through these guys!
Holly · 16 November 2023
Agent replied · 15 June 2024
Hi Holly,
Thank you so much for your review and your kind words. We'll be happy to help you sell as soon as you are ready.
★★★★★ 5/5
GoogleJake and Sophie couldn’t have been more attentive 🫶🏻
Gibson and Brennan are more than just an estate agent, they go the extra mile to ensure that the process is as smooth as possible. Gibson and Brennan put me in contact with We Do Mortgages whom were very helpful in helping me organise a rather complicated mortgage porting situation.
In addition, Jake and Sophie would call with regular updates, when there was a delay in the chain would do their upmost best to speed it all along.
But most importantly they show that they care, Jake personally handed me my keys and later checked in to see if everything was okay.
Thank you for helping me find and buy my home 🏠
Molly · 17 October 2024
Agent replied · 24 October 2024
Hi Molly,
Thank you so much for leaving us such a lovely review. We're so happy that you are so happy with the service you have received from us.
It wasn't the most straight forward of transactions, but we got you there!
We wish you all the very best in your beautiful new home. If you ever need us in the future, you know where we are.
★★★★★ 5/5
GoogleSophie Morgan was extremely professional and proactive, during the whole purchase process. Additionally, she often proactively chased my (incompetent) conveyancer, and advised them on next steps ensuring completion of my purchase.
Paul · 26 October 2024
Agent replied · 9 November 2024
Thank you so much for your wonderful review! We're thrilled to hear that Sophie provided you with such professional and proactive support throughout your purchase. It's great to know she went the extra mile to ensure everything ran smoothly, even with your conveyancer. Your feedback means a lot to us, and we’re glad you had a positive experience! If you need anything in the future, don’t hesitate to reach out.
★★★★★ 5/5
GoogleFantastic service throughout. These guys are experienced local experts, and it shows! They go the extra mile and take the stress out of the process, so big thanks to Jake, Mickey and their excellent team.
Stevensmoco · 18 August 2024
Agent replied · 24 October 2024
So great to hear that you're so happy with the service received from us, and thank you for your kind words
★★★★★ 5/5
GoogleGibson & Brennan made my house buying process as smooth as can be. With a particular thanks to Sophie who was very responsive and communicative throughout. Would highly recommend.
Adam · 16 November 2024
Agent replied · 10 December 2024
Hi Adam
Thank you so much for your kind words! We're delighted to hear that your house buying process was smooth and that Sophie provided excellent support throughout.
Your recommendation means a lot to us, and we’re thrilled to have been part of such an important milestone.
If you ever need assistance in the future, don’t hesitate to reach out.
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleAbsolutely brilliant… Sophie kept us up to date all the way through the Sale and Purchase. We had some challenges along the chain and they were all over it. Thank you so much Sophie, Jake and Mickey. True professionals. Highly recommended this company
Sarah · 15 March 2024
Agent replied · 15 June 2024
Hi Sarah, thank you so much for leaving us a review, we really appreciate the feedback. Other people in the chain were a bit of a nightmare at times, but I'm so glad that we got you there in the end!
We wish you all the very best in your beautiful new home!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Gibson and Brennan to buy my house, and I couldn't be happier with the experience. From start to finish, the team was professional, responsive, and truly dedicated to ensuring everything went smoothly.
Sophie, Jake, Mickey provided exceptional service, guiding me through each step of the process with expertise and care. They were always available to answer my questions, provide updates, and offer valuable advice. Their attention to detail and commitment to client satisfaction are evident in every aspect of their work.
If you're looking for a reliable, trustworthy, and efficient team to help you buy or sell your house, I highly recommend Gibson and Brennan. They truly delivered a 5-star experience, and I’m grateful for their outstanding service.
Alexandra · 24 September 2024
Agent replied · 24 October 2024
Hi Alexandra,
Thank you so much for leaving such a lovely and detailed review.
We love helping first time buyers get on the property ladder, and it's always nice to hear when people are happy with their experience with us.
We hope you enjoy your beautiful new home.
★★★★★ 5/5
GoogleI’m very happy with the service I received from this agency while buying my new home. The agents were patient, supportive, and always available to answer my questions. They made the buying process smooth and stress-free. I truly appreciate their help!
Silvia · 16 December 2025
Agent replied · 16 April 2026
Thank you so much, Silvia. We are really pleased to hear that your home buying experience felt smooth and stress free. The team loved working with you and we are glad we could support you every step of the way. If you ever need anything in the future, we are always here to help.
★★★★★ 5/5
GoogleAs a first time buyer the whole process was made smooth and painless with constant updates and chasing. Gemma had made sure we were well informed with the whole situation and we would surely had been lost and clueless without her!
Jack · 16 December 2025
Agent replied · 16 April 2026
Hi Jack,
It's great to hear that you're so happy with the service that you received from Gemma.
Wishing you many happy years in your new home, it's a great property!
★★★★★ 5/5
GoogleBonita showed us around the house and answered all of our questions with a friendly and polite demeanour. Always available to talk to, I cannot fault her customer service.
Dave · 19 March 2026
Agent replied · 16 April 2026
Hi Dave, thank you so much for your kind words!
Bonita will be absolutely delighted to hear this as she takes real pride in making sure every viewing is relaxed, informative and welcoming.
We’re so pleased you had a great experience, and we really appreciate you taking the time to leave us a review.
★★★★★ 5/5
GoogleGibson and Brennan Estate agents cannot be faulted they go over and above expectations a special mention to Sophie who is an absolute star Thanks to all of you for a fantastic service
Richard · 26 July 2024
Agent replied · 25 August 2024
Hi Richard,
Thank you so much for taking the time to give us such lovely feedback, we really appreciate it
★★★★★ 5/5
TrustpilotExcellent estate agent and super friendly!
Mickey and Zoe were so brilliant to work with, they were super friendly and helpful every step of the lettings process, would completely recommend!
Yas · 7 December 2025
★★★★★ 5/5
GoogleThe best estate agents I've ever used! I asked the property to be sold quickly and they delivered! Personal, friendly and professional service throughout the whole selling process and great communication. Completely stress and hitch free which is a rarity in the property world! Thank you so much Jake and Mikey!
Natacha · 14 June 2023
Agent replied · 15 June 2024
Hi Natacha
Thank you so much for such kinds words, we really appreciate it!
So pleased we were able to help you, especially after the bad experience that you had with the previous agents.
If there is anything at all that you need in the future, please let us know :-)
Congratulations again.
★★★★★ 5/5
GoogleJake, Mickey and Sophia were superb from the beginning to the end of our sale. They were professional in taking pictures, in their communication and walking us through the whole journey. We are grateful for their help. We highly recommend Gibson & Brennan Estate Agents.
Alfred · 16 November 2023
Agent replied · 15 June 2024
Hi Alfred, it's very kind of you to leave us with a 5 star review. Thank you so much for that and for you kind words.
It was a joy to help you with the sale of your home, and we're so happy that you entrusted us with your first house sale in 25 years!
We wish you the best of luck in your new home.
★★★★★ 5/5
GoogleThe whole team at Gibson and Brennan are amazing. They made the whole process of selling our house as stress free as possible from start to finish. Meeting Jake and feeling at ease about the process without any pressure to choose them. Then Mickey took some stunning photos of the house and it sold to the first people they got round. Then Sophie worked so hard communicating with the whole chain throughout. The communication with us was seamless and easy. I’d thoroughly recommend you get Gibson and Brennan to put your house up for sale if you’re looking to sell.
Clare33 · 26 July 2024
Agent replied · 25 August 2024
Hi Clare,
Thank you so much for leaving us such a lovely review, we really do appreciate it.
It's great to hear that each step of the process went so smoothly and that you would recommend us to others.
We wish you all the best in your new home
★★★★★ 5/5
GoogleWould highly recommend Gibson & Brennan. Very knowledgeable and responsive. Buying a house is stressful but these guys go a long way to make it as stress free as possible. Sophie Morgan is our contact and she has really helped us a lot.
Kane · 16 December 2023
Agent replied · 15 June 2024
Hi Kane,
Thank you so much for taking the time to leave such a positive review about our service, we really appreciate it
★★★★★ 5/5
GoogleThey have been great, helped us find our first home and we are really grateful for all the effort they put in!
Luke · 11 April 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review!
Helping you find your first home is such a big moment, so we’re really pleased we could be part of that journey.
We truly appreciate your kind words!
★★★★★ 5/5
GoogleAlthough we decided to take our property off of the market for personal reasons, we wouldn’t think twice about working with Jake and Mike to sell our property again. From the very start, the team were professional, friendly and trustworthy. Their photos were exceptional and their advertisement was faultless. Their standards and communication was brilliant and they are genuinely kind and caring people. Thank you again for all of the time and effort you put into advertising our property and hopefully in the very near future we will be in a position to move again. I wouldn’t think twice about recommending Gibson and Brennan to friends and family ⭐️ ⭐️⭐️⭐️⭐️
Melissa · 8 June 2024
Agent replied · 15 June 2024
Hi Melissa,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Jake and Mickey. We completely understand your decision to take your property off the market. We're glad our photos and communication met your expectations, we aim to make the process as smooth as possible. When you're ready to move again, we'll be here to assist. Thank you for your recommendation; it means a lot to us!
★★★★★ 4/5
GoogleAfter sophie left gibson and brenan we felt abit lost as she was a rock, and so supportive
Now since Gemma has taken over, we feel that rock and shoulder of support has come back in abundance
We can't thank you enough for everything you and the team has done :)
Susanne · 16 July 2025
Agent replied · 16 April 2026
Hi Susanne,
Thank you for taking the time to leave us a review, we do appreciate it and wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.