Trusted Agent profile

Gibson and Brennan reviews

4.9

★★★★★ Excellent

246 reviews across 3 platforms

29A Cornwallis House Howard Chase, Basildon SS14 3BB

Gibson and Brennan's Basildon office at 29A Cornwallis House Howard Chase is rated 4.9 out of 5 across 246 reviews on three platforms, including 233 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

233

Reviews on Google

This office

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5.0 / 5

7

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Absolutely impeccable service. From the start the level of professionalism was incredible. They handled everything regarding my sale from beginning to end and we constantly monitoring the details to make sure things went smoothly. Jake and Mickey are great at advertising and making sure there are a steady steam of viewers and Sophie was absolutely amazing and making sure everything was on track once agreed. I cannot recommend this agency highly enough. Thank you all!

Carl · 15 March 2024

Agent replied · 15 June 2024

Hi Carl, Thank you so much for leaving us such a lovely review! We really appreciate it and are so pleased to hear you are so happy with the service that you received. Best of luck in your new home!

5/5

Google

Having just sold our house with Gibson and Brennan I can honestly say they were amazing throughout the whole process. Its was always going to be hard choosing someone to sell our home, but I was won over by their enthusiasm and honesty. The communication from Mickey, Jake and Sophie was superior to all the other agents we dealt with and helped make a stressful process so much smoother. Highly recommended!

David · 14 May 2024

Agent replied · 15 June 2024

Hi David, thank you for your 5 star review and for you kind words, it is very much appreciated. You've done such an amazing job on the house, so we're glad that we could do it justice with the marketing, and that you're so happy with the service. Best of luck in your next chapter. You know where we are if you need us!

5/5

Google

Amazing team at Gibson & Brennan! We met Jake when we were viewing a house he was selling, we hadn't put ours on the market yet but after meeting him and liked his gentle sales approach (not pushy at all, just informative & friendly) we decided to put our house on the market with them a few days later! So glad we did, we sold our house within a month & the team could not have been more helpful, great communication, professional viewings led by them if you don't want to do them yourself & all round a fantastic team of people! They are not your standard estate agent that gives you all of the sales jargon and only interested in the sale itself, they have moved at our pace and been amazing! They have gone over and above and been very patient with us and our house hunt until we found our forever home! Cannot recommend them enough, if you want the best service possible they are the people to contact! Thank you again to Jake & the team, you have made this stressful process so much easier!!

Abbie · 13 October 2025

Agent replied · 12 November 2025

Thank you so much, Abbie, for such an incredible review. It really means a lot to hear how positive your experience has been from start to finish. Jake and the team will be absolutely delighted with your feedback, we always aim to keep things friendly, relaxed and personal, so it is brilliant to know that came across. Selling your home and finding your forever one is such a big step, and we are so pleased we could help make the process smoother for you. Wishing you every happiness in your new home, and thank you again for choosing Gibson and Brennan.

5/5

Google

We mainly dealt with Jake, Mickey & Izzy who were fantastic! They kept us informed throughout the process putting our minds at ease during a very stressful time. They provided an excellent service and marketed our property superbly. I honestly can’t recommend Gibson & Brennan enough and the amazing team

Jamie · 27 March 2025

Agent replied · 18 May 2025

Hi Jamie, thank you so much for leaving us such a lovely review. It's so lovely to hear to hear that you were so happy with the service you received. … More

5/5

Google

Highly recommend all at Gibson and Brennan, from our first meeting with Jake, liaising with Dan mainly for our sale and lastly with the patiences of a saint, Gemma for coordinating all parties, Gibson and Brennan sold our house very quickly, all staff were amazing, helpful, communication was excellent, they are all polite, friendly and profoundly professional. Thank you again, we couldn’t recommend you enough for your wonderful service.

Kayley · 16 January 2026

Agent replied · 16 April 2026

Thank you so much, Kayley, for such a lovely review and for taking the time to share your experience. We’re absolutely delighted to hear how happy you were with the service, and it’s great to know that Jake, Dan and Gemma were able to look after you so well throughout your sale. Your kind words about the team, their communication and professionalism genuinely mean a lot to us. We’re also pleased your home sold so quickly, and it was a real pleasure helping you through the process. Thank you again for choosing Gibson and Brennan and for your recommendation. It really does mean everything to us, especially as you’ve helped us reach over 200 reviews, a milestone we’re incredibly proud of. Wishing you all the very best in your new chapter.

5/5

Google

Jake, Mickey, Dan and the whole team at Gibson & Brennan went above and beyond helping us sell our house last year. We particularly appreciated their honest advice and no pressure approach. We have worked with different estate agents previously, but Gibson & Brennan were by far the best, highly recommend to anyone looking to sell their property.

Monil · 11 April 2026

Agent replied · 16 April 2026

Thank you so much for such an incredible review! It really means a lot to hear that you felt we went above and beyond, and that our honest, no-pressure approach stood out, that’s exactly what we aim to deliver. From all of us at Gibson & Brennan, thank you for trusting us with your sale. We hope you’ve now settled nicely into your new home. Your recommendation genuinely means a lot to us.

5/5

Google

Mickey and Zoe were so brilliant to work with, they were super friendly and helpful every step of the lettings process, would completely recommend!

Yasmeen · 12 December 2025

Agent replied · 26 December 2025

Thank you so much for the lovely review, Yasmeen. It was an absolute pleasure helping you and we’re so glad we could make the process a positive one for you. I’ll be sure to pass this on to Zoe as well, she’ll be thrilled. Wishing you all the very best in your new place.

5/5

Google

Fantastic service - just purchased a property through these guys and they are really on the ball, constantly chasing and updating, very quick and efficient - thanks Gemma 👍 …

Bella-Rose · 13 October 2025

Agent replied · 12 November 2025

Hi, Thank you so much for leaving us a 5-star review, we really do appreciate it and we hope you have many happy years in your new home!

5/5

Google

This is my first time using Gibson & Brennan Estate agent. And I have no regrets. They're very professional and knowledgeable in their field. Any queries I had were promptly addressed, no question was a silly question to them. They kept me updated during the whole process and make the transition seamless. I will definitely recommend Gibson &Brennan estate agent. Sophie Morgan was exceptional and I want to say a special thank you.

Donneth · 16 December 2023

Agent replied · 15 June 2024

Hi Donneth, we're so pleased that you are so happy with the service that you have received from us, especially given that other agents has tried and failed to sell your house. We've really enjoyed working with you and hope to again in the future!

5/5

Google

So people say moving is stressful.... not with this company. Its my first time buying and this team made is stress free. I can honestly say it was down to these guys for making it this way. From the day of the viewing to the day of getting our keys. They where always on hand to answer questions, they made us feel we was not causing a fuss or being a nuisance. Can not recommend highly enough. Thank you Jake and Mickey, not forgetting the others behind the scene.

Sherrie · 14 June 2023

Agent replied · 15 June 2024

Hi Sherrie Thank you so much for your lovely words and for the 5 star review, it really is appreciated! It was so great to hand you your keys and see how happy and excited all of your family were to be moving in. We hope you have many happy years in this property, but don't ever forget us when it comes to sell :-)

5/5

Google

Excellent advice & service! I made an enquiry for a properly on rightmove and got a call back shortly after from Mickey. I was absolutely surprised by his outstanding service, honesty and transparency! Mickey took the time to explain and share so much crucial info from a investors perspective which I had very little knowledge of. I could just feel he was so genuine and helpful irrespective of whether I purchase from him or not, yet so friendly and calm! I honestly can’t believe people like him still exist, especially in this industry. Believe me I’ve dealt with so many agents lately & most of them are literally on the phone for 2 mins grabbing details and budget, no real insight or advice on where to invest, how to or anything. Whereas, we were on the phone for sometime and even guided me about tools available online and then even emailed me the links too! Above all I would highly recommend giving this company a call whether your new to property investing or not. The wealth of knowledge and service received was outstanding! Thank you Mickey 😊

SZ · 14 June 2023

Agent replied · 15 June 2024

Hi Thank you so much for taking the time to leave such a detailed review of your recent experience with us. We always want to ensure that we give the best service and advice possible, and not just rush people off the phone. We're so pleased that you found the advice useful and we very much hope that we can continue to help, by finding the perfect property for you. As you know, if there is anything else we can do for you, please just get back in touch Thank you again

5/5

Google

Not long ago we had Mickey come by to evaluate our house and take very professional photos and videos. Within the space of an hour of our property being live on their site we had 3 viewings that same day! Was very impressed and amazed how quickly and smoothly it all went! Mickey was very knowledgably gave us advice when needed kept us updated on a daily basis! would highly recommend Gibson and Brennan! Thank you so much for your service x

Stacey · 14 June 2023

Agent replied · 15 June 2024

Hi Stacey, Thank you so much for your kind words, we really appreciate your feedback and are very happy to hear how pleased you we're with the service received. We look forward to working with you again in the future should you decide to move again.

5/5

Google

Outstanding service & support from Gibson & Brennan in buying our first ever property, full marks from us. My partner & I were a little nervous in searching for our first house we see a lovely little bungalow on Rightmove we got in touch with Jake he set up a viewing for that evening. We absolutely loved it the moment we viewed the bungalow it had a lovely warm vibe about it and we knew it was the one so jake moving fast helped us to put an offer forward to the vendor & the same day the vendor accepted. The next day the property was taken of the market to potentially be ours. With great help from jake & his team within 3 months of viewing we moved until our new home one day before I went into Labour with my little girl talk about cutting it fine but if it wasn’t for Jake’s continued determination to speed things up & excellent communication with solicitors & the vendor we wouldn’t of moved in as fast as we did we are so grateful for the excellent service we received at such a busy time and for making the journey smooth in buying our first ever property . 3 months on from moving in jake has been in touch to see how we are settling in our new family home. Just fantastic service from start to finish. We will definitely be using you guys again if we was to ever sell you he property and move. Thank you so much Sophie & Jordan Simmonett

Lyla · 14 June 2023

Agent replied · 15 June 2024

Hi Sophie and Jordan Thank you so much for leaving such a detailed review, we really appreciate it and it's lovely to hear you're so pleased with the service we provided. It's also been so lovely to see how happy you are in the property and the work that you've done so far looks amazing. I can't wait to see it when it's done! Thank you so much again and we're so pleased for you all :-)

5/5

Google

Simply put: Jake is *amazing*. He made our dream house a reality - he kept in touch with us throughout and guided us expertly through the whole process, which was not without it's challenges. Jake kept a cool head and managed to keep things moving in the chain, all the while staying "human" and refreshingly not at all like the usual corporate/impersonal estate agent you often deal with. The difference here is that he really cares - who better to sell a home you have loved than a market expert who loves it just as much as you have? We are so lucky to have dealt with Jake - he made our dream a reality. Thank you, thank you, thank you!

Francesca · 14 June 2023

Agent replied · 15 June 2024

Hi Fran Thank you so much for leaving such lovely words about us and the service we provided, it means so much to us. Seeing your reaction when you got the keys is exactly why we do what we do, and seeing your beautiful children so excited and helping with the unpacking was so lovely to see. I hope you don't move from that house for a long, long time as I think it is perfect for you, but if you ever do, we'd love to help! Thank you and congratulations again :-)

5/5

Google

Gibson and Brennan were outstanding. I've recently moved and used G&B to sell my previous house. Jake (Gibson) came round to give me a valuation within a couple of days of my initial enquiry and was professional and thorough. I agreed to sell via G&B and Mickey (Brennan) attended my property to take photographs shortly after. The photos were stunning and the listing was live on Rightmove less than 24 hours later! Jake and Mickey understood that I needed to sell quickly as we'd already found our onward purchase and they really made sure no time was wasted with the marketing of the house. Within days I had a buyer and the process was fantastic from there. We had a couple of issues with the chain below and Jake (who spearheaded my transaction) was involved at every step and even provided guidance and support to those below in the chain (in-experienced first time buyers) who's own agent wasn't helping them whatsoever. It was down to Jake's experience and professionalism that the chain didn't collapse and we were able to move into our new family home and we could not be grateful enough to all at Gibson and Brennan for the dedication and kindness throughout the transaction. I would recommend G&B to anyone and everyone and will, without doubt, be using their services again when it's time to move next! Thank you so much Jake and Mickey.

Christie · 14 June 2023

Agent replied · 15 June 2024

Hi Christie Thank you so much for taking the team to leave us such a lovely review. This was the third time we've gone on this journey together, and it never seems to be easy! Between us though we always manage to get the right result in the end, and we are so happy for you that you're now in your beautiful new home :-) Looking forward to the next time we get to work together, but in the meantime, enjoy that lovely house of yours!

5/5

Google

We want to say a massive thank you to Jake Gibson, Mickey Brennan and their assistant Adam for their excellent service throughout the process from offer to completion in the purchase of our property in Basildon. We couldn't have asked for any other team better than these guys. Our buying process was made very simple by the super efficient method Jake Gibson used in hastening the process. Chasing the seller's conveyancing, ensuring that both of our conveyancers spoke etc - no task was too big and the rate of completion in 4 months just shows how much dedication Jake and Mickey put in their business. I would give these guys 10* if Google permits and cannot recommend them enough for anyone looking to buy or sell their properties. Thank you so much!!!

J · 14 June 2023

Agent replied · 15 June 2024

Hi JK, Wow, thank you for such an amazing review of the service received during your purchase. We really are touched by your kind and positive words and its feedback like this that helps us push the customer experience to another level. Should you need us in the future please don't hesitate to get in touch, we are only too happy to help and we hope you make many happy memories in your new home.

5/5

Google

Highly Recommend Gibson & Brennan. Mickey and Jake have a fantastic team who were extremely punctual throughout the sale of our property. After the initial work being carried out by Micky which included drone shots and high quality photos of our property it lasted on the market for less 1 day with an offer for the full asking price being received before 5pm. Throughout the completion process Mickey and Jake were overly accommodating and made sure everything run as smoothly as possible. Start to finish we were complete inside of 3 months and could not fault the service received from G&B. Thanks again.

Billy · 14 June 2023

Agent replied · 15 June 2024

Hi Billy. Thank you for taking the time to leave such a positive and glowing review of the service you have received from us. We strive to be the best out there and we are reassured by your review that we are definitely heading in the right direction. Should you need us in the future, please don't hesitate to reach out to us. Mickey & Jake

5/5

Google

I would highly recommend Gibson & Brennan, they have all been fantastic during the whole process. Jake and Mickey were very helpful last year with valuing my two properties, helping me to get them on the market and dealing with copious open day viewings, helping to explain the whole process as I didn't have any experience with house sales prior to meeting the team and going through the whole process. I even had the misfortune of a buyer pulling out after the chain was established, after which Jake and Mickey worked hard at arranging new visits and getting things back on track again. Their communication is excellent, always keeping you in the loop with where things are at. Sophie also was extremely helpful towards the end of the process when communicating with solicitors, chasing people in the chain, keeping me informed each step of the way to help minimise my stress whilst I had already moved across the country and had to deal with everything remotely. The process of selling two houses and completing my move took almost 1 year in the end, and the team were amazing throughout that entire time. Highly recommended, thanks to Jake, Mickey and Sophie for everything you've done to help me with this huge life change, I'm very grateful!

Luke · 14 June 2023

Agent replied · 15 June 2024

Hi Luke, Well, that was a longer journey than we anticipated, but we're so pleased that both properties have now completed and you can finally relax and enjoy your new life in Wales. We're delighted to hear that you've been so happy with the service that you received from us, and we really appreciate the feedback and kind words.

5/5

Google

This is the best agency that we have worked with. Especially Josh, Sophie , Jake and Mikey . Without them we wouldn't be able to get our dream house. They are very patient and will pick up the phone every time we called , witch was multiple times per day😁. Very profesional and friendly. It didn't matter how many questions we had how many times per day we will call one of them was always there to pick up the phone and answer all our questions. They went abohe and beyond to help us.Thank you for all your help

Malina · 14 June 2023

Agent replied · 15 June 2024

Hi Malina Thank you so much for taking the time to leave us such a lovely review, we really appreciate it! You have bought a beautiful home, and we hope you have many happy years there. If you ever do come to sell, you know who to call :-)

5/5

Google

Great choice using this estate agent’s staff were excellent especially Gemma always there if had any questions and moved things along at top speed would not hesitate to use them again

James · 20 August 2025

Agent replied · 16 April 2026

Hi James, Thank you so much for taking the time to leave a positive review. It's great to hear you are so pleased with the service!

5/5

Google

Can’t praise Gibson and Brennan highly enough, having just sold my house in Langdon Hills via their Estate Agent Services. We mostly dealt with Jake, for whom nothing was too much trouble. Jake managed our expectations well, and project managed everybody else; our buyer, and the conveyancing solicitors from each side. It’s a very stressful time, buying and selling property, and you need an Estate Agency that’s on the ball. Look no further than Gibson and Brennan; different class!

Glen · 14 June 2023

Agent replied · 15 June 2024

Hi Glen It's so lovely that you've taken the time to leave us such a great review, we really appreciate it! I'm so glad we managed to help you and Sue get into your beautiful new home! Thank you again

5/5

Google

Honestly the most amazing, helpful, personal service ever from these guys. After a long 9 month chain with lots of different ups and downs, I don’t think it would’ve gone through without their help! Jake was absolutely amazing and helping …

Taylor · 16 April 2025

Agent replied · 26 May 2025

Hi Taylor, We got there in the end! So frustrating that it took so long, but we're so happy that you're finally in your beautiful new home. … More

5/5

Google

Gemma was excellent. Very diligent and professional.

Mark · 16 March 2026

Agent replied · 16 April 2026

Hi Mark, thank you for your kind words! Gemma will be absolutely delighted to hear this as she takes great pride in being both diligent and professional throughout the process. We really appreciate you taking the time to leave us a review and wish you all the best in your new home.

5/5

Google

Big thank you to the team and especially Gemma who helped us throughout the whole process :)

Simona · 16 December 2025

Agent replied · 16 April 2026

Hi Simona, Thank you for leaving us a 5 star, we really appreciate it and wish you all the best in your new home

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gibson and Brennan's Google reviews

Questions about Gibson and Brennan

How many reviews does Gibson and Brennan have?

Gibson and Brennan's Basildon office has 246 reviews across three platforms: 233 on Google, 7 on Facebook, 6 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Gibson and Brennan's rating?

Gibson and Brennan is rated 4.9 out of 5 across all 246 reviews, and 4.9 out of 5 on Google from 233 reviews, checked 9 October 2026.

Where is Gibson and Brennan's Basildon office?

Gibson and Brennan, 29A Cornwallis House Howard Chase, Basildon SS14 3BB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.