Trusted Agent profile

Gibson and Brennan reviews

4.9

★★★★★ Excellent

246 reviews across 3 platforms

29A Cornwallis House Howard Chase, Basildon SS14 3BB

Gibson and Brennan's Basildon office at 29A Cornwallis House Howard Chase is rated 4.9 out of 5 across 246 reviews on three platforms, including 233 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

233

Reviews on Google

This office

Facebook logo

5.0 / 5

7

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

One amazing experience. The team at Gibson and Brennan were so professional yet incredibly helpful when I was enquiring about a property. They made the whole process smooth, stress‑free, and genuinely enjoyable. Communication was clear, every question was answered with patience, and they went above and beyond to make sure I had all the information I needed. Highly recommend them to anyone looking for a reliable and friendly estate agent. This is the best experience you can ask for.

Jay · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for such an incredible review! We’re absolutely delighted to hear that you had such a positive experience with the team. Making the process smooth, stress-free and enjoyable is exactly what we aim for, so it’s great to know that came across. Clear communication and taking the time to answer every question properly is something we really pride ourselves on, so your feedback means a lot. Thank you again for your recommendation, it’s hugely appreciated! Wishing you all the best in your new home

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Gibson Brennen I can’t recommend Gibson Brennen highly enough for the outstanding service they provided in selling my house. From the very beginning, the team was professional, approachable, and incredibly knowledgeable about the local market. They kept me informed throughout the entire process, offered clear advice, and handled everything efficiently, making what could have been a stressful experience feel smooth and straightforward. Their communication was excellent, and they always made time to answer questions and provide reassurance. Thanks to their hard work and dedication, my house was sold quickly and at a great price. I’m extremely grateful for their support and would not hesitate to use them again or recommend them to anyone looking to buy or sell a property.

William · 16 February 2026

Agent replied · 16 April 2026

Hi William, Thank you so much for taking the time to leave such a kind and detailed review. We’re really pleased to hear that you felt well supported throughout the process and that our communication and advice helped make the sale as smooth as possible. It was a pleasure working with you, and we’re delighted to have achieved a great result for you. Thank you again for your trust and recommendation, it truly means a lot to the whole team at Gibson & Brennan.

5/5

Facebook

One word… incredible! After using a few top agents in Wickford with no luck pf selling in months, Mickey came round and took some incredible photos with his drome and within a week we finally sold our flat! Selling our once shared ownership flat was a journey in itself, let’s just say we had so many obstacles on the way we would have given up if it wasn’t for Gibson and Brennen! They were there for me 100%. Honestly amazing company! Gemma was amazing I’ve worked with quite a few agents trying to sell the flat and by far Gemma was the best she chased and chased and gave us updates all the time I can’t think her enough if I could I would give them 100/10! Thank you for helping us achieve this move and finally find our family home!

Dean · 21 September 2025

5/5

Google

Jake and the team at Gibson & Brennan have been an absolute delight to deal with in both the selling and rental experiences we have had with them recently. They’re efficient, extremely knowledgeable, professional and always one step ahead. We have had our fair share of bad previous experiences with letting agents in the past and feel so reassured to have them looking after our property for us now. Would wholeheartedly recommend them to anyone wanting to sell or let a property.

Jo · 4 August 2024

Agent replied · 24 October 2024

Hi Jo, Thank you so much for taking the time to leave us such a lovely review. It's so great to hear that you are so pleased with the service you have experienced with us, and hopefully we've restored your faith in estate agents :-)

5/5

Google

I would highly recommend Gibson & Brennan! I have been messed about so much previously with other estate agents but I cannot fault this one. Especially Sophie. I would be lost without her 😂 nothing is too much for her, she has helped me so much with all my questions as a first time buyer, she’s taken time out of her day to go through documents with me that I didn’t understand, she has made this experience so much easier for me. They respond really fast, you don’t have to chase & they are very honest which is hard to find these days!

Alicia · 26 July 2024

Agent replied · 25 August 2024

Hi Alicia, Thank you so much for taking the time to leave us such a lovely review. It's so great to hear your kind words about Sophie, hopefully she's restored your faith in estate agents :-) Looking forward to helping you get in to your first home!

5/5

Google

We are SO glad we used Gibson & Brennan. from start to finish, they have been amazing! There was no pushy sales talk when listing our house, just friendly and genuinely nice people. Our house was listed and sold in less than a month. Although the legal process was challenging, Sophie went above and beyond to ensure we reached exchange. I truly believe if we didn’t have Sophie, we would still be far from completion. Whenever we decide to move again, we will definitely use Gibson & Brennan, and we will make sure our friends and family do too!

Courtney · 26 July 2024

Agent replied · 25 August 2024

Hi Courtney, thank you so much for leaving such a lovely review. We're so pleased that you are so happy with the service you received from us, and it's fantastic to hear such great feedback about Sophie. Your case was far from straightforward, but I'm so pleased that we got there in the end and really hope you enjoy your lovely new home.

5/5

Google

Purchasing a property from Gibson and Brennan has been an outstanding experience. After a terrible ordeal with another local estate agent, which resulted in us being gazumped and losing money, it was a relief to work with such a professional and trustworthy company. I fell in love with the property as soon as I saw it and was upfront about it being at the top of my budget. They conveyed this to the seller, and to my surprise, my offer was accepted. They patiently waited for us to secure an increased mortgage offer. Sophie Morgan has been exceptional throughout, providing weekly updates on the status of our seller's onward purchase. From speaking with friends who have recently bought homes, I know that the level of service and communication provided by Sophie and the team is rare. I am incredibly grateful for their assistance in helping me purchase my first home.

Florence · 26 July 2024

Agent replied · 25 August 2024

Hi Florence, It is so kind of you to leave us such a lovely review, and we really appreciate you taking the time to do so. It was so frustrating to hear that you were let down by another agent, but I'm delighted to hear that you were so happy with Gibson & Brennan and especially Sophie. We hope you enjoy your beautiful new home

5/5

Google

What a brilliant service. From the time Jake gave us at the start going through everything and making it all so easy and no pressure at all. To Mickey with the photos, made the house look like a show home and really did the house justice. Then Sophie was next level amazing for all the chasing in the background, keeping the solicitors on their toes as well as other agents. She really made the difference taking the stress out of it all and keeping us regularly updated. I can’t recommend this team enough!

James · 26 July 2024

Agent replied · 25 August 2024

Hi James, Thank you so much for your review and kind words, it really is appreciated. Hope you enjoy your new home. If there is anything else we can do for you, you know where we are!

5/5

Google

I recently bought my home through Gibson & Brennan and I can’t recommend them enough. Mickey and his team were so helpful and friendly, nothing was too much trouble, even once I was in, Mickey still helped with a few teething problems so that I could get on and enjoy my new home.

Jessica · 16 July 2025

Agent replied · 16 April 2026

Hi Jessica, Thank you so much for taking the time to leave us a review. It's so great to hear that you were impressed with the service that you received from us. Mickey is always willing to go the extra mile, so it's great to hear that you got the help you needed and that you're now settled in to your new home.

5/5

Google

George and Bonita were both excellent - great communication and very helpful. Sold my house within weeks of being on the market.

Danny · 15 April 2026

Agent replied · 16 April 2026

Thank you so much for your fantastic review! We’re really pleased to hear that George and Bonita provided such great communication and support throughout, they’ll both be delighted with your feedback. Especially after the property had been on the market with another agent for some time, it’s great that we were able to generate strong interest and get it sold within weeks. We truly appreciate you choosing Gibson & Brennan.

5/5

Google

10/10, 5 Star Service. Brennan and Gibson helped us find and purchase our first home. I can’t speak highly enough of them!! Really professional, really hardworking, communicative and they provide a brilliant customer experience overall. Honestly Brennan and Gibson made the other estate agents we’d previously met and liaised with, look like amateurs! Special shout out to Mickey and Sophie. Both really knowledgeable, compassionate and so bloody on the ball with every step of the process. They managed to expedite our purchase and everything has been finalised within 3 months or less and every step of the process has been smooth and easy due to their great work chasing everyone and coordinating everything and keeping all parties well informed at all times. Brilliant, brilliant company! Highly recommend Thanks a million guys, we are so happy we encountered you!! Rowan & Amy

Ro · 14 May 2024

Agent replied · 15 June 2024

Hi Rowan and Amy, Thank you so much for taking the time to leave such a detailed and lovely review, we really appreciate it. We love helping buyers get the keys to their very first home, so it really was our pleasure to help, and we're so happy that it went through in just 6 weeks! Wishing you all the best in your beautiful new home. If you need anything in the future, you know where we are!

5/5

Google

Gibson and Brennan are fantastic, Bonita was very helpful, friendly and professional, I would highly recommend them to anyone 😊 …

Charlotte · 2 April 2026

Agent replied · 16 April 2026

Thanks so much for your kind words, Charlotte, really appreciate it. Benita will be pleased to hear this, she’s a great asset to the team. Glad you had a positive experience with us, and we’re always here if you need anything in the future 😊 …

5/5

Google

It was an amazing experience, and Gemma was so support and have been amazing as this is our first home and she held our hand every step of the way

Lizzie · 16 January 2026

Agent replied · 16 April 2026

Thank you so much, Lizzie, for taking the time to leave such a lovely review. We’re really pleased to hear that you had such a great experience and that Gemma was able to support you every step of the way, especially with it being your first home. That means a lot to us. And as our 200th review, yours is a particularly special one for our whole team. Reaching this milestone is something we’re incredibly proud of, and it’s thanks to clients like you who trust us with such an important move. Huge congratulations again on your first home, and thank you for choosing Gibson & Brennan.

5/5

Google

Amazing service Was stress free Team were amazing Gemma was fantastic Bonita forever grateful for your help in the beginning Highly recommend

Debra · 16 March 2026

Agent replied · 16 April 2026

Hi Debra, thank you for your kind words and recommendation. We’re delighted to hear that your experience was smooth and stress free, and that both Gemma and Bonita were able to support you throughout the process. We know how much this move meant to you, so it was great that we could help you on both your sale and purchase. Your feedback means a lot to the whole team and we're delighted that your in your lovely new home. Thank you for choosing Gibson & Brennan.

5/5

Google

We contacted Gibson & Brennan for support to let a property - from the moment we contacted them they were very helpful and fast moving. They came out quickly to view the property and gave us advice on our next steps. We then proceeded and they were great and finding the right tenants - the team are great. They have offered advice and guidance and gone over and beyond. Thank you very much

Shereen · 16 February 2026

Agent replied · 16 April 2026

Hi Shereen, Thank you so much for your lovely review, we really appreciate you taking the time to share your experience. We are delighted to hear you found the team helpful and proactive from the very first contact, right through to securing the right tenants. Supporting our landlords with clear advice and guidance at every stage is something we pride ourselves on, so it is great to know this came across. Thank you again for trusting Gibson & Brennan with your property, and we are always here if you need anything moving forward.

5/5

Google

Brilliant service for me and my partner when buying our first home. Gemma was absolutely great, very quick to reply to emails and keeping us up to date! Definitely would recommend :)

Casey · 12 December 2025

Agent replied · 26 December 2025

Ah thank you so much for this lovely review! It was an absolute pleasure helping you both buy your first home. Gemma will be chuffed to bits to read your comments, she really does work hard to keep everyone updated, so it means a lot that you noticed. Wishing you many happy years in your new home, and if you ever need anything at all, we are only a call or email away.

5/5

Google

Amazing experience with the sale of our property. All staff were very friendly and helpful and Gemma kept us updated throughout. Highly recommend!

Joanne · 16 February 2026

Agent replied · 16 April 2026

Hi Joanne, Thank you so much for your kind review, we really appreciate you taking the time to share your experience. We are delighted to hear the sale went smoothly and that you found the team friendly and helpful throughout. Gemma will be especially pleased to hear your feedback, she works hard to keep everyone updated every step of the way. Thank you again for your recommendation and for choosing Gibson & Brennan

5/5

Facebook

I honestly can’t thank Jake enough for everything he’s done throughout the whole process of selling our home. From start to finish, he has been absolutely brilliant. When things were moving slowly, Jake was always on it, chasing things up, keeping us informed, and doing everything he could to push things along. He was always available when I needed to vent, and never made me feel like a burden, just genuinely supportive, patient, and understanding. His professionalism, communication, and overall care made a very stressful process so much easier. If you’re looking for an estate agent who truly goes the extra mile, I can’t recommend Jake and Gibson & Brennan highly enough. A fantastic service from a fantastic team!

Danielle · 17 June 2025

5/5

Google

Recommend highly! A great team and Gemma is fantastic at giving updates and always extremely quick to respond. We had listed with a competitor the previous year and they are worlds apart. No silly sales techniques, just pure honesty and care throughout.

Kayleigh · 16 August 2025

Agent replied · 16 April 2026

Hi Kayleigh, Thank you so much for your kind words and for giving us a 5 star review! We are so happy for you both, and wish you all the best in your new home.

5/5

Google

Bonita was great helping us sell our house nothing was too much trouble ! Thank you !

Abbie · 26 March 2026

Agent replied · 16 April 2026

Hi Abbie, thank you for the great feedback! Bonita will be so pleased as nothing being too much trouble is exactly what we aim for. We really appreciate you choosing Gibson & Brennan!

5/5

Google

We cannot recommend Gibson & Brennan enough! Selecting them was the best decision we made! Jake, Mickey and Sophie are professional, friendly and always happy to help and give advice. Sophie is absolutely worth her weight in gold, she provided constant updates and reassurance, chasing up estate agents and solicitors in the chain. Her persistence ensured we were able to get our sale and onward purchase completed before Christmas. 10/10 could not be happier, Thank you so so much! ⭐️⭐️⭐️⭐️⭐️

Emma · 15 January 2024

Agent replied · 15 June 2024

Hi Emma Thank you much for your kind words and 5 star review. We really appreciate it and hope you are enjoying your new home!

5/5

Google

I recently had the pleasure of selling my property through Gibson & Brenan, and I cannot praise their team enough. Despite challenging market conditions and obstacles in the sale process, they demonstrated exceptional professionalism and expertise. Jake, the superstar agent, was incredible - present for every viewing. Mickey's photography skills resulted in the most beautiful photos and a 360 walkthrough, what a talent! Sophie was instrumental in ensuring a smooth process from start to finish, providing support and guidance every step of the way. Their collective effort made a complicated process feel totally effortless. Gibson & Brenan's team truly goes above and beyond, delivering exemplary service. I highly recommend them to anyone looking for outstanding estate agents!

Klaudia · 16 December 2023

Agent replied · 15 June 2024

Hi Klaudia, Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear how happy you are with the service that you received from us. We know it wasn't the smoothest of journeys, but we're so delighted to have helped you with your move, and it's great to hear you're enjoying your beautiful new home. We wish you many happy years there, but if you ever do come to sell again, you know where we are!

5/5

Google

We didn't sell our house through Gibson & Brennan but we are purchasing a house and from the very beginning they have been so helpful. They have helped us more than our estate agents selling our home. Jake helped us at the beginning with viewings and was super polite and helpful. Sophie has been helping since and has literally kept me updated and chased our estate agents daily to try and get things moving. Absolutely deserve the 5 star rating. Highly recommend using them to sell your property.

Laura · 16 December 2023

Agent replied · 15 June 2024

Hi Laura, thank you so much for your 5 star rating and kind words. It's a beautiful house that you are buying, and we can't wait to get you and your lovely family moved in!

5/5

Google

Sophie and Mickey were exceptional in their professionalism when dealing with my property. I have just recently moved and there were so many hurdles along the way. They took the time to listen to my needs (and frustrations sometimes!) as well as finding answers quickly to the numerous issues that cropped up. I couldn't recommend them enough for all their hard work and determination from start to finish in helping me complete on my first home. Thank you so much and all the very best (plus, have a fantastic Christmas).

Nathaniel · 16 December 2023

Agent replied · 15 June 2024

Hi Nathaniel, thank you so much for leaving us a review, we really appreciate it! You're not wrong about the hurdles!!! But together we made it happen, and we're so happy for you!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gibson and Brennan's Google reviews

Questions about Gibson and Brennan

How many reviews does Gibson and Brennan have?

Gibson and Brennan's Basildon office has 246 reviews across three platforms: 233 on Google, 7 on Facebook, 6 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Gibson and Brennan's rating?

Gibson and Brennan is rated 4.9 out of 5 across all 246 reviews, and 4.9 out of 5 on Google from 233 reviews, checked 9 October 2026.

Where is Gibson and Brennan's Basildon office?

Gibson and Brennan, 29A Cornwallis House Howard Chase, Basildon SS14 3BB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.