Trusted Agent profile

Gibson and Brennan reviews

4.9

★★★★★ Excellent

246 reviews across 3 platforms

29A Cornwallis House Howard Chase, Basildon SS14 3BB

Gibson and Brennan's Basildon office at 29A Cornwallis House Howard Chase is rated 4.9 out of 5 across 246 reviews on three platforms, including 233 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

233

Reviews on Google

This office

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5.0 / 5

7

Reviews on Facebook

This office

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6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

We had an excellent experience with **George Plant and the team at Gibson and Brennan**. After being on the market with another estate agent and not having any success, we decided to switch, and we’re so glad we did. George and the team came along and managed to sell our property within just **2 weeks**, which was amazing. Their communication, professionalism, and hard work throughout the whole process were outstanding. The photos and marketing of the property were excellent and really helped showcase it properly. We genuinely couldn’t fault them and would highly recommend George and the whole team to anyone looking to sell their home.

David · 9 April 2026

Agent replied · 16 April 2026

Thanks so much for your review, David, really appreciate you taking the time to share this. George will be pleased to read it. Delighted we could step in and get things moving for you, and even better to achieve a sale so quickly after the switch. Great to hear the marketing and communication made the difference. If you ever need anything in the future, we’re always here.

5/5

Google

As a single working woman in her 60's, I wasn't sure if I could cope with the inevitable stress of moving from my home of 25 years. Gibson & Brennan have supported me every step of the way. My property was realistically priced and beautifully marketed. Viewings were communicated in advance and I felt comfortable for the team to accompany prospective buyers. I chose to use the solicitors recommended by Gibson and Brennan and they have proved to be attentive, proactive and informative, working with the Sales Progresser to get stuff actioned, explaining the jargon and answering all my queries. Gibson and Brennan have helped me to move on with my life in a property that suits who I am now. Huge thanks 😊

Louise · 2 April 2026

Agent replied · 16 April 2026

Thanks so much for your lovely review, Louise, it really means a lot. We’re so pleased we could support you through the move and make the process feel that bit easier and more comfortable. It’s great to hear the whole journey, from marketing through to progression, worked well for you. Wishing you all the very best in your new home, and if you ever need anything in the future, we’re always here 😊

5/5

Google

We recently bought a house through Gibson & Brennan and just wanted to leave a positive review of working with Gemma the sales progressor. Gemma was extremely efficient and I felt confident that she always had everything under control. She was brilliant at chasing up all parts of the chain, explaining what's going on and also very easily reachable. This was massively appreciated, as moving house can be extremely difficult and stressful. Overall I would definitely recommend and also say a big thanks to Gemma.

Rich · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your fantastic review! Gemma will be absolutely delighted to read this as she works incredibly hard behind the scenes to keep everything on track, and it’s great to hear how much that was felt throughout your move. We know how stressful the process can be, especially when things don't quite go to plan on moving day, so having someone proactive, communicative and in control makes all the difference. Thank you again for your recommendation, and we wish you all the very best in your beautiful new home!

5/5

Google

We had such a fantastic experience with Gibson & Brennan during the sale of our flat. From start to finish, the team were professional, proactive, and incredibly supportive. A special shout out to Gemma, who was amazing at keeping in touch will all parties to keep everything moving and went above and beyond to make sure we were still able to get the property we had our hearts set on. Her communication was excellent throughout, and we always felt she genuinely cared about getting the best outcome for us. We’re so grateful for the dedication, persistence and hard work from the whole team. We wouldn’t hesitate to recommend Gibson & Brennan to anyone buying or selling, we will definitely use them again when the time comes for us move again.

Vikki · 16 March 2026

Agent replied · 16 April 2026

Hi Vikki, Thank you so much for your lovely review, it really means a lot to the whole team. We are delighted to hear you had such a positive experience from start to finish. Selling can be stressful, so it is great to know you felt supported throughout. Gemma will be especially pleased with the shout out, she works incredibly hard to keep everything moving and everyone informed, so I will be sure to pass this on to her. Thank you again for trusting Gibson & Brennan with your sale and for your recommendation. We would love to help you again in the future.

5/5

Google

I used Gibson and Brennan to sell my property in Basildon. I did market it with another agent at first but as soon as I changed to Gibson and Brennan the viewings were flowing in. I mainly dealt with Dan at the branch and he is a absolute credit to the team and company name. I heard the way he showed people around the house and he had a great attitude towards the viewings and viewers. Thanks guys

Danny · 16 March 2026

Agent replied · 16 April 2026

Hi Danny, thank you so much for your fantastic review! We’re really pleased to hear the difference you noticed once switching to us as generating strong interest and consistent viewings is exactly what we aim to deliver. Dan will be absolutely delighted with your comments. He takes real pride in how he presents properties and looks after both our sellers and buyers, so it’s great to hear that came across during your viewings. We truly appreciate you choosing Gibson & Brennan and wish you all the very best moving forward!

5/5

Google

Was recommended Gibson and Brennan by a friend. They sold our property in Rochford within a couple of months. The staff are really lovely, we mostly dealt with Jake, Daniel, Gemma and Bonita and all were very helpful and informative (particularly as we have no idea what we're doing when it comes to selling a property!). From the beginning, the staff have always been very positive which is always really reassuring. Thanks for all your help in getting this across the line so quickly!

Natasha · 5 December 2025

Agent replied · 26 December 2025

Thank you so much for your lovely review, Natasha. It truly means a lot to us. We’re so pleased we could help you through the sale and get everything over the line quickly. Your kind words about the team will mean the world to them. Wishing you all the very best for the future.

5/5

Google

I’ve used several letting agents in the past, but Mickey from Gibson & Brennan has delivered a level of service I’ve never experienced before. He is truly 11 out of 10. His communication, professionalism and pricing are outstanding, but above all, he is genuinely one of the nicest people ever. From start to finish, he was by my side, guiding me through every step of the process. I received constant updates, continuous support and felt fully looked after the entire way. If you ever think of selling or renting your property, Mickey is your man. I couldn’t recommend him more highly, he is an exceptional estate agency professional and an even better person. Our tenant was also very, very complimentary.

Laura · 26 November 2025

Agent replied · 26 December 2025

Thank you so much Laura for your amazing review. It was a pleasure supporting you through the entire process, and I am truly grateful for your trust. Delivering a personal, transparent and fully supported experience is what Gibson & Brennan stands for, so your words mean a great deal. I’m delighted both you and your tenant were happy, we are always here if you need anything at all.

5/5

Google

Bonita has been a massive help, she has supported us from the start of our house search and when we first met her she had only been in the post a week, several months on and we have finally found the property we hoped for and it’s all thanks to Bonita. She has always been available when needed and has been able to answer any questions we may have, she is quick to respond to us and at times has been happy to fit us in last minute for viewings. We couldn’t of asked for more from her and hope she continues to have a successful career.

Eve · 26 November 2025

Agent replied · 26 December 2025

Hi Eve, thank you so much for leaving such a detailed review of the service you have had from Bonita. It's so lovely that you were so pleased with her, even in the very early stages of her career with us. She'll continue to be there to help you with your journey every step of the way!

5/5

Google

One word… incredible! After using a few top agents in Wickford with no luck pf selling in months, Mickey came round and took some incredible photos with his drome and within a week we finally sold our flat! Selling our once shared ownership flat was a journey in itself, let’s just say we had so many obstacles on the way we would have given up if it wasn’t for Gibson and Brennen! They were there for me 100%. Honestly amazing company! Gemma was amazing I’ve worked with quite a few agents trying to sell the flat and by far Gemma was the best she chased and chased and gave us updates all the time I can’t think her enough if I could I would give them 100/10! Thank you for helping us achieve this move and finally find our family home!

Dean · 13 October 2025

Agent replied · 12 November 2025

Hi Dean, We are so, so pleased that you are finally moved as it really hasn't been an easy journey for you! We are delighted that after the disappointing results from the other agents, that we were able to get you sold and get you and your family into your wonderful new home.

5/5

Google

We were shown around our prospective house by Jake, he was very thorough . I fell in love with the house immediately 😍. Once we put an offer in we were introduced to Gemma who took over all the communication between us.. Nothing was too much trouble for her, she kept us constantly updated with all the buyers and solicitors. Gemma had annual leave, and left in Mickey's capable hands. Mickey was polite and very helpful, always answered all our questions and helped us with our problems. Jake, Gemma and Mickey did their upmost to make buying our house went smoothly! I would highly recommend this company, their service is impeccable

Paul · 13 October 2025

Agent replied · 12 November 2025

Hi Paul, Thank you so much for leaving us such a lovely review, it's great to hear that you've been so pleased with the service that you have received from us. We know how much you love this house, and we can't wait to hand over the keys to your beautiful new home!

5/5

Google

Gibson and Brennan were absolutely amazing from start to finish, they were professional, great communicators and always responsive. They made our dream happen and we are now in our forever home. A huge thank you to Jake, Gemma, Mickey and Dan they made our dream happen with their constant support and professional advice they got it just right and I trusted them 100% I just want to give a big shout out to Gemma who constantly chased and followed up on queries keeping me constantly informed. Even my buyer said how good she was! A huge thank you

Tracey · 16 September 2025

Agent replied · 16 April 2026

Hi Tracey, Thank you so much for leaving such a lovely review. We are delighted that you are so pleased with the service, especially as we know you struggled with another agent previously. We are so pleased for you that you can now enjoy your forever home, and we wish you all the best for the future. If there is anything else that we can do, please let us know :-)

5/5

Google

Currently in the process of buying and selling with Gibson & Brennan. Bonita was a great help with the initial stages on buying and selling, keeping us updated every step of the way. Gemma has also been really supportive with keeping us updated as we progress. Looking forward to continuing the journey to completion with this great team.

Emma · 26 March 2026

Agent replied · 16 April 2026

Hi Emma, thank you so much for your kind words, it really does mean a lot to us. Bonita and Gemma will be so pleased to hear this, they both work incredibly hard to keep everything moving and make the process as smooth as possible. We’re really looking forward to supporting you all the way through to completion and will be with you every step of the way. Thanks again for trusting Gibson & Brennan, let’s get you moving!

5/5

Google

We’ve finally reached completion after a very long and complicated process involving a large chain, and I want to sincerely thank the team, especially Gemma and Jake, for all their support throughout. Gemma has been absolutely amazing: always responsive, professional, and incredibly helpful. Her communication was excellent, she kept us updated at every step, which really helped to ease the stress of such a long process. No matter how complex things got, she stayed on top of it all and kept things moving. We truly appreciate the hard work and dedication from the whole team over the past year. Thank you again for helping us get there in the end!

Victoria · 16 August 2025

Agent replied · 16 April 2026

Hi Victoria, I'm so pleased that we finally got this over the line. Thank you for your kind words, and for your patience throughout this transaction. It was especially frustrating as we've all been ready on your purchase for so long, only to be continuously let down by the top of the chain. We're delighted that you finally get to pick up your keys, and we can't wait to hand them to you and you can enjoy your lovely new home!

5/5

Google

​We had a fantastic experience working with Daniel O'Connor and Gemma Murphy. Their expertise and professionalism made our house purchase journey seamless and stress-free. Daniel and Gemma were always responsive and provided clear, timely advice, truly acting as our advocates throughout the process. Thanks to their hard work, everything moved quickly and efficiently, culminating in a successful closing. We highly recommend them if you want top-tier service and dedication.

Nick · 16 November 2025

Agent replied · 16 April 2026

Hi Nick Thank you for leaving us a 5 star review. It's so lovely to hear that you're so happy with the service we provided. Wishing you all the best in your new home!

5/5

Google

We had a great experience with our agent, who guided us through every step of buying our first home. They were professional, patient, and always available to answer our questions, making the whole process smooth and stress-free. We couldn’t have asked for better support and would highly recommend them to anyone buying their first home. Special thanks to Dan and Gemma!!

Neethu · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to leave such a kind review. Buying your first home is a huge milestone, and I’m really pleased to hear that Dan and Gemma were able to support you every step of the way and make the process feel smooth and stress free. I’ve shared your feedback with them personally, and they were both delighted to read it. Thank you again for the recommendation, we wish you all the very best in your new home.

5/5

Google

I honestly can’t thank Jake enough for everything he’s done throughout the whole process of selling our home. From start to finish, he has been absolutely brilliant. When things were moving slowly, Jake was always on it, chasing things up, keeping us informed, and doing everything he could to push things along. He was always available when I needed to vent, and never made me feel like a burden, just genuinely supportive, patient, and understanding. His professionalism, communication, and overall care made a very stressful process so much easier. If you’re looking for an estate agent who truly goes the extra mile, I can’t recommend Jake and Gibson & Brennan highly enough. A fantastic service from a fantastic team!

Danielle · 16 July 2025

Agent replied · 16 April 2026

Hi Danielle, thank you so much for leaving such a great review, we really do appreciate it! It's so great to hear that you're so pleased with the service and it was my pleasure to help you with such a big move. I hope your new adventure is amazing, and wish you all the best!

5/5

Google

2025: I cannot thank Jake and the team at Gibson and Brennan enough for their outstanding work in selling my house. From start to finish, they were professional, kind, friendly, and approachable, always going above and beyond to make the entire process smooth and stress-free. Their communication was excellent, and I always felt informed and supported at every step. It truly felt like they had my best interests at heart. I highly recommend Jake and the whole team to anyone looking for a reliable and genuinely caring estate agent. Thank you again for everything! 2022: Myself and my partner could not be happier with our decision to use Gibson and Brennan to buy our first property! They were simply amazing from start to finish. Nothing was too much of an ask and they were always at the end of the phone for advice and reassurance. It was our first time buying so we had lots of questions! They were fantastic! Thanks so much, Jake and Micky. Fab service from both of you guys! Would definitely recommend! X

Samantha · 16 June 2025

Agent replied · 15 June 2024

Hi Samantha It's so lovely of you to leave such a nice review for us, thank you so much. We're really looking forward to handing you your keys on Friday and we're so pleased you'll be in with time to get sorted before the new school year starts like you wanted! :-)

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Gibson & Brennan are brilliant! Jake and Mickey are incredibly friendly, helpful, and knowledgeable, nothing was too much trouble. Bonita handled the viewings with our buyer and was always on time, friendly and professional. Gemma is amazing and kept us on track and provided regular updates throughout the sales progression, which really put our minds at ease. Gibson & Brennan made selling our house so much easier and completely stress-free. Thank you all!

Samantha · 7 August 2025

Agent replied · 16 April 2026

Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with our team. Jake, Bonita, Gemma and I are thrilled that we could make the process smooth and stress free for you, and it really means a lot to know our efforts made a difference. Wishing you all the very best for the future, and thank you again for choosing Gibson & Brennan!

5/5

Google

Extremely happy with the service the whole team provided from the point of selling our property right through to exchange , a special thanks to Gemma who was on hand ever step of the way with regular updates, amazing team, and would absolutely recommend Gibson and Brennan Estate Agents

Amanda · 16 March 2026

Agent replied · 16 April 2026

Hi Amanda, thank you for your kind words and recommendation. We’re delighted to hear that you were happy with the service provided throughout your sale, right through to exchange. Gemma will be especially pleased to hear your feedback as she takes great pride in keeping everything progressing smoothly and clients fully informed. Many thanks again for choosing Gibson & Brennan Estate Agents and best of luck in your new home.

5/5

Google

Outstanding service from start to finish. Our house sold in under 24 hours! The team were genuine, honest, no pushy sales techniques , just honest advice 😅 . Special thanks to Gemma, the sales progressor, who worked tirelessly chasing the chain and keeping us informed throughout. Truly appreciated and highly recommended.

SCW · 16 February 2026

Agent replied · 16 April 2026

Hi SCW, Thanks so much for the great review. Selling in under 24 hours is always a brilliant result, and we’re really pleased you felt the advice was honest and pressure free. I’ll make sure Gemma sees this, she’ll really appreciate the mention. Thanks again for recommending us.

5/5

Google

Gibson and Brennan have been nothing short of miracle makers! It’s been a challenging move but they’ve gone above and beyond to make it as smooth as possible with clear communication and updates from the offset. Special mention to Gemma for all of her hard work and effort to get our completion finalised. Cannot recommend G&B enough!

Shelley · 5 December 2025

Agent replied · 26 December 2025

Thank you so much for your amazing feedback, Shelley. It really means a lot to the whole team to hear this, especially knowing how challenging the move was for you. Gemma will be so touched by your kind words. We’re thrilled we could help get everything over the line for you and wish you all the very best going forward.

5/5

Google

We found our new home with Gibson and Brennan, and the whole process was smooth and easy throughout. I would highly recommend them to anyone looking to find their dream home. A special thanks to Gemma for all the help and support, much appreciated!

Abin · 2 April 2026

Agent replied · 16 April 2026

Thanks so much for your kind words, Abin, really appreciate it. Great to hear the whole process felt smooth and straightforward for you. Gemma will be really pleased with the mention as well. Wishing you all the best in your new home, and we’re always here if you need anything 😊 …

5/5

Google

Great experience with Gibson and Brennan, Bonita was amazing viewing people around my home really highlighting the best features and such a people person. Gemma was excellent once we had sold and found our next home, her chasing and communication with all parties was 10/10!

Emma · 16 March 2026

Agent replied · 16 April 2026

Hi Emma. thank you so much for your fantastic review! We’re really pleased to hear you had such a great experience with us. Bonita will be delighted with your comments, she’s brilliant at showcasing a home and making people feel at ease. And a big thank you for highlighting Gemma as well as she works tirelessly behind the scenes to keep everything progressing and ensure communication is clear throughout. We truly appreciate your feedback and wish you all the very best in your new home!

5/5

Google

Gibson and Brennan were my vendors Estate Agents, however I found everyone I had dealings with there to be so helpful, friendly and professional. A big thank you to Gemma, the sales progressor, who went above and beyond to bring everything together as quickly and smoothly as possible. A fantastic team all around. Thank you.

Rachel · 29 October 2025

Agent replied · 12 November 2025

Thank you so much for your lovely review, Rachel. We really appreciate you taking the time to share your experience. It is great to hear that you found our team helpful and professional throughout the process. Gemma will be delighted with your kind words, she always goes the extra mile to ensure everything runs smoothly. Wishing you all the best in your new home!

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Read Gibson and Brennan's Google reviews

Questions about Gibson and Brennan

How many reviews does Gibson and Brennan have?

Gibson and Brennan's Basildon office has 246 reviews across three platforms: 233 on Google, 7 on Facebook, 6 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Gibson and Brennan's rating?

Gibson and Brennan is rated 4.9 out of 5 across all 246 reviews, and 4.9 out of 5 on Google from 233 reviews, checked 9 October 2026.

Where is Gibson and Brennan's Basildon office?

Gibson and Brennan, 29A Cornwallis House Howard Chase, Basildon SS14 3BB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.