Trusted Agent profile · Basildon
Verified
★★★★★
328 reviews across 2 platforms
Cornwallis House, Howard Chase, Basildon, SS14 3BB
Gibson & Brennan Estate Agents's office in Basildon, at Cornwallis House, is rated 4.9 out of 5 across 328 reviews on two platforms, including 316 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Send Gibson & Brennan Estate Agents a message.
The Trusted Agent 2026 results for Gibson & Brennan Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleI just want to say how awesome Sophie has been, considering she is not a sales progressor or sales person, she is very caring and considerate, nothing is too much trouble, she is a pleasure to deal with and I would highly recommend working with Gibson & Brennan if you are looking to buy or sell your next home!
Hi Donna Thank you so much for your kind words about Sophie, we really appreciate it
5/5
GoogleFantastic service throughout. These guys are experienced local experts, and it shows! They go the extra mile and take the stress out of the process, so big thanks to Jake, Mickey and their excellent team.
So great to hear that you're so happy with the service received from us, and thank you for your kind words
5/5
GoogleExcellent communication and fast turnaround from Jake and Bonita on our listing, viewings and very quick sale! A pleasure to work with, and so much help and advice, which is greatly appreciated.
Thank you so much for your fantastic review! We're delighted to hear that you were so pleased with the service from both Jake and Bonita. From getting your property launched to arranging viewings and securing such a quick sale, it's great to know you felt supported every step of the way. We know this is a huge move for you, especially after being in your home for the last 30 years, so it means a great deal that you chose us to help guide you through such an important milestone. Providing honest advice, clear communication and a proactive approach is exactly what we strive for, and we're so pleased this gave you confidence throughout the process. Thank you again for placing your trust in Gibson & Brennan. We're looking forward to supporting you through the next stage of your move and doing everything we can to make the journey to completion as smooth and stress-free as possible.
5/5
GoogleGibson and Brennen have been great from start to finish. Customer service is outstanding! Would highly recommend thank you to all the team for all there help and support.
Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us from start to finish. Providing outstanding customer service, along with plenty of help and support throughout the moving process, is exactly what we strive for. Your recommendation means a great deal to the whole team, and we'd like to thank you for placing your trust in Gibson & Brennan.
5/5
GoogleI had a house viewing with Bonita, and she was excellent throughout the process. She answered all my questions clearly, was highly professional, and took a proactive approach to ensure everything went smoothly. I really appreciated her helpful attitude and attention to detail, she made the experience very positive.
Hi Charlie, thank you so much for your lovely review! Bonita will be absolutely delighted to hear this as she takes real pride in … More
5/5
GoogleGibson and Brennan Estate agents cannot be faulted they go over and above expectations a special mention to Sophie who is an absolute star Thanks to all of you for a fantastic service
Hi Richard, Thank you so much for taking the time to give us such lovely feedback, we really appreciate it
5/5
GoogleI could not fault Gibson and Brennan for anything. From start to finish the communication & effort was outstanding. We had the pleasure of having Gemma as our sales progressor and can honestly say we wouldn’t have been able to do it without her. Will certainly recommend Gibson & Brennan to all friends and family. Thank you so much x
Hi Grace, Thank you so much for leaving such a lovely review! It's great to hear that you are so pleased with the service you received from … More
5/5
GoogleJake is extremely knowledgeable and helpful, his team and always very professional. I recommend them to anyone looking to sell their home in Basildon and surrounding areas.
Hi Daisy, Thank you for taking the time to leave us a review, we really appreciate it!
5/5
GoogleThey are the best estate agents I am dealing with. In my experience, you should choose their recommended solicitor. all together they will speed up the purchase process. Sophie is always keep you updated, she keeps pushing up solicitor and you will benefit from this. I got the key just over 02 months. Very happy.
Hi, Thank you so much for taking the time to leave us a review. We're so pleased that you're so pleased with the service that you received from us and our … More
5/5
GoogleSophie Morgan was extremely professional and proactive, during the whole purchase process. Additionally, she often proactively chased my (incompetent) conveyancer, and advised them on next steps ensuring completion of my purchase.
Thank you so much for your wonderful review! We're thrilled to hear that Sophie provided you with such professional and proactive support throughout your purchase. It's great to know she went the extra mile to ensure everything ran … More
5/5
GoogleVery quick responses from Vivien and very helpful. The process seemed daunting for me for my first move for renting, but I was assisted the whole way and it went very smoothly. Thank you!!!
Thank you so much for your lovely review, Jack. We’re really pleased to hear that Vivien was able to support you so well and help make your first renting experience feel much less daunting. We wish you every happiness in your new home!
5/5
GoogleAs a single working woman in her 60's, I wasn't sure if I could cope with the inevitable stress of moving from my home of 25 years. Gibson & Brennan have supported me every step of the way. My property was realistically priced and …
Thanks so much for your lovely review, Louise, it really means a lot. We’re so pleased we could support you through the move and make the process feel that bit easier and more comfortable. It’s great to hear the whole journey, from … More
5/5
GoogleCan’t thank Sophie, Jake & Mickey enough for all their help with the sale of my house. Sophie has been literally at the end of the phone non stop. What a fantastic, personal service they have given. My house sold quickly and they got lots …
Hi Rose, Thank you so much for leaving us such a lovely review, we really appreciated it and can't wait to get you in to your lovely new home.
5/5
GoogleI would highly recommend Gibson & Brennan! I have been messed about so much previously with other estate agents but I cannot fault this one. Especially Sophie. I would be lost without her 😂 nothing is too much for her, she has helped me so …
Hi Alicia, Thank you so much for taking the time to leave us such a lovely review. … More
5/5
GoogleWe had a fantastic experience working with Gemma throughout our property purchase. From the very beginning, she was professional, knowledgeable, and incredibly supportive. She kept us informed at every stage of the process, always taking …
Hi Kamil, Thank you for taking the time to leave such a kind review, it really means a … More
5/5
GoogleJake, Mickey, Dan and the whole team at Gibson & Brennan went above and beyond helping us sell our house last year. We particularly appreciated their honest advice and no pressure approach. We have worked with different estate agents …
Thank you so much for such an incredible review! It really means a lot to hear that you felt we went above and beyond, and that … More
5/5
GoogleGibson & Brennan made my house buying process as smooth as can be. With a particular thanks to Sophie who was very responsive and communicative throughout. Would highly recommend.
Hi Adam Thank you so much for your kind words! We're delighted to hear that your house … More
5/5
GoogleWe are SO glad we used Gibson & Brennan. from start to finish, they have been amazing! There was no pushy sales talk when listing our house, just friendly and genuinely nice people. Our house was listed and sold in less than a month. …
Hi Courtney, thank you so much for leaving such a lovely review. We're so pleased that you are so happy with the service you received from us, and it's fantastic to hear such great feedback about Sophie. … More
5/5
GoogleIt was a very pleasant experience with Bonita. The communication was always timely and respectful, she was always accommodating of all our needs.
Thank you, Ambly, for your lovely review. We’re delighted to hear that you had such a positive experience with Bonita and that her communication and accommodating approach made the process easier for you. We’ll be sure to pass your kind words on to her. Best wishes,
5/5
GoogleWhat a stunning property. Shown round by a professional team at Gibson and Brennan. A special thank you to Sophie Jake and Mickie for being so helpful and polite and giving us all the information needed to make an informed decision on this …
Hi Ian, thank you so much for taking the time to leave us a review. We really appreciate it
5/5
GoogleG&B we're amazing! They helped up with every stage of both our sale and purchase. They were all super friendly, from valuing our flat, to doing viewings of new properties and chasing solicitors all the way through to the end. Couldn't recommend them enough
Hi Russell, thank you so much for such a fantastic review! We’re really pleased we could support you through both your sale and purchase, … More
5/5
GoogleI was really happy with the whole process of buying a property. The team was amazing. I would like to say a massive thank you to Sophie who made the whole journey smooth and went above and beyond for us to secure this house. I will definitely recommend this to everyone
Hi Bhavisha We're so happy for you as we know how much buying this house meant to you. We wish you many happy years there! Thank you for leaving us such a kind review.
5/5
GoogleGibson and Brennan assisted me with delicate situation I was in, and provided me with a valuation on my property. The customer service, professionalism and friendly approach I received from Mickey was hugely appreciated, and when the time comes I will not hesitate to sell my home through these guys!
Hi Holly, Thank you so much for your review and your kind words. We'll be happy to help you sell as soon as you are ready.
5/5
GoogleThe service I have received from Gibson and Brennan has been nothing but positive ! I can not thank Mickey, Jake and Sophie enough for their professionalism and support throughout the whole selling process. Sophie you truly are amazing at …
Hi Tracy, thank you so much for taking the time to leave us such a positive review, we really appreciate it and we're so happy that you've now completed. If there is ever anything else that we can do to help, please give us a call.
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Yes. In The Trusted Agent 2026 awards: Gibson & Brennan Estate Agents, Basildon won Gold.
Send Gibson & Brennan Estate Agents a message.
