Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve had a really positive experience with Gibson & Brennan throughout the purchase of our new home. From the very beginning, the communication has been excellent, and whenever I’ve had a question or needed an update, I’ve always received a quick, clear and helpful response.
A special mention has to go to Gemma Murphy, who has been fantastic throughout the whole process. Gemma has always been approachable, professional and incredibly responsive. She has regularly kept us updated, communicated with the sellers on our behalf and helped chase things along whenever necessary. Having someone so easy to contact and willing to help has made what can be a stressful process feel much more manageable.
We particularly appreciated the support and communication leading up to exchange and in getting our completion date agreed. Gemma and the team have always made us feel that our enquiries were taken seriously, and we never felt like we were being left in the dark.
We’re now looking forward to completing and moving into our new home, and we’re extremely grateful to Gemma Murphy and everyone at Gibson & Brennan for all their help in getting us to this stage.
I would happily recommend Gibson & Brennan to anyone buying or selling a property. Excellent communication, quick responses and genuinely great customer service from start to finish.
Mr · 2 October 2026
Agent replied · 4 October 2026
Thank you so much for taking the time to leave such a wonderful and detailed review!
Gemma will be absolutely delighted to read your comments. Sales progression is such an important part of the moving process, and she works incredibly hard behind the scenes to keep communication flowing between everyone involved, chase when needed and make sure our buyers and sellers always know what's happening.
We're particularly pleased to hear that you never felt left in the dark. Moving home can be stressful enough without having to constantly chase for information, so being approachable, responsive and proactive throughout the journey is something that's incredibly important to Gemma and the whole team.
It's fantastic that you've now reached exchange and have your completion date agreed. We're almost there!
Thank you again for your kind words about Gemma and for recommending Gibson & Brennan. We really appreciate you placing your trust in us and look forward to seeing everything through to completion and handing over the keys to your new home!
★★★★★ 5/5
GoogleWe had a fantastic experience with Gibson & Brennan and would highly recommend them.
From the start, Mickey was brilliant. He gave us a realistic valuation rather than overpricing the property just to win the instruction, and his advice was spot on. The response was fantastic, we had nearly 14 viewings within just 4 days and accepted an offer on day 4!
The girls were also brilliant with arranging and carrying out the viewings. Everything was handled professionally and efficiently, and we always felt like our sale was being properly looked after.
A special mention has to go to Gemma, our sales progressor. Our sale ended up taking much longer than expected due to various issues outside of our control, and Gemma worked incredibly hard throughout to keep chasing, updating us and pushing things along. Even with us being abroad, she was always there when we needed her and made what could have been an even more stressful process much easier.
A massive thank you to Mickey, Gemma and all the team at Gibson & Brennan for all your hard work. We’re really grateful and would definitely recommend them to anyone looking to sell their home. ❤️
Lauren · 26 September 2026
Agent replied · 4 October 2026
Thank you so much for taking the time to leave such an incredible review!
Mickey will be delighted with your comments. Giving honest, realistic advice from day one is incredibly important to us. We'd much rather recommend the right strategy to achieve a successful sale than simply suggest the highest price to win an instruction, and nearly 14 viewings in four days followed by an offer accepted on day four was a fantastic result!
It's also lovely to hear your comments about the team who arranged and carried out the viewings. There's a lot that goes on behind the scenes during those first few days of marketing, so they'll really appreciate the recognition.
And, of course, a huge thank you for mentioning Gemma. We know the journey from sale agreed to completion took considerably longer than anyone expected and wasn't always straightforward. Gemma works tirelessly to keep things moving when challenges arise, and we're so pleased that her persistence, regular updates and support made things easier, particularly while you were abroad.
From agreeing the right strategy at the beginning, through a brilliant launch and ultimately getting everything safely over the finish line, it's been a real team effort.
Thank you for trusting Gibson & Brennan with your move and for such a wonderful recommendation. We wish you all the very best for the future! ❤️
★★★★★ 5/5
GoogleI was introduced to Gibson and Brennan through a cold call (George). I found the initial introduction honest and highly professional and this left a lasting positive impression. Bonita was brilliant showing viewers around the property and Gemma was amazing at seeing the sales progression through to conclusion. They are a little more expensive than some local competitors, but worth every penny and you know what they say, you only get what you pay for. I cannot fault the service from all the team and would highly recommend Gibson and Brennan. I tried others but ended up with the best of the best.
Nigel · 20 September 2026
Agent replied · 26 September 2026
Thank you so much for such an incredible review!
It's especially lovely to hear that your journey with us started with a call from George and that his honest, professional approach made such a positive first impression. George will be delighted to know that initial conversation ultimately led to you placing your trust in us.
Bonita will also be thrilled with your comments about the way she handled the viewings, and Gemma works tirelessly behind the scenes during sales progression, so we're delighted that her persistence and support helped get everything safely through to completion.
We also really appreciate your comments about our fee. We know we're not always going to be the cheapest agent, but our focus has always been on the service, marketing, communication and results we deliver rather than simply competing on price. To hear you say that we were worth every penny genuinely means a great deal to us.
And finishing with "I tried others but ended up with the best of the best", we couldn't ask for a better compliment!
Thank you again for choosing Gibson & Brennan, for trusting the whole team with your move and for such a fantastic recommendation. We wish you all the very best for the future! 🏠
★★★★★ 5/5
GoogleGibson & Brennan have been amazing from start to finish. They really went above and beyond to support and guide us through what was a difficult time with another estate agent, and nothing ever seemed too much trouble.
A special thank you to Bonita for all of her help, regular feedback, and reassurance throughout the entire process. She kept us informed every step of the way and was always there whenever we needed her.
When we decided to move forward with Gibson & Brennan, they even came to see us the very next day at such short notice to get everything started, which really showed how committed they were to helping us.
We can’t thank the whole team enough for making what could have been a very stressful experience so much easier. We would highly recommend Gibson & Brennan to anyone looking to buy or sell a home. Thank you again!
Jennie · 5 August 2026
Agent replied · 9 August 2026
Thank you so much for taking the time to leave such a wonderful review!
We're delighted that you chose Gibson & Brennan after your previous experience, and we're so pleased we were able to make such a positive difference. We know moving home can be stressful at the best of times, so helping to make the process as smooth and straightforward as possible is always our goal.
Bonita will be absolutely delighted with your kind words. Keeping our clients informed, providing regular feedback and offering reassurance throughout the journey is something she takes great pride in, so your comments will mean a great deal to her.
We're also pleased that our ability to get things moving quickly gave you confidence from the outset. We know how important momentum is when selling a home, and we're always happy to go the extra mile to get our clients' move underway.
Congratulations on agreeing your sale! We're looking forward to supporting you every step of the way from here and doing everything we can to ensure the rest of the process is as smooth and stress-free as possible.
Thank you again for placing your trust in Gibson & Brennan. Your recommendation means a great deal to the whole team.
★★★★★ 5/5
GoogleBonita showed us around the house and answered all of our questions with a friendly and polite demeanour. Always available to talk to, I cannot fault her customer service.
I also add that the post-offer customer care we received from Gemma was excellent, she is an excellent liaison between us and the seller and always available to answer our questions.
UPDATE: we have now been in our new house for a month and it is everything we could wish for. We would not be here without Gibson and Brennan and we could not be more grateful for the help of their staff!
Dave · 9 July 2026
Agent replied · 14 April 2026
Hi Dave, thank you so much for your kind words!
Bonita will be absolutely delighted to hear this as she takes real pride in making sure every viewing is relaxed, informative and welcoming.
We’re so pleased you had a great experience, and we really appreciate you taking the time to leave us a review.
★★★★★ 5/5
GoogleFrom the start Gibson & Brennan have all been very friendly and professional.
Jake initially saw us for a valuation. He is a lovely genuine person who didn't give us the usually sales person speel but was very honest, trustworthy and quietly confident. He also took the photos which were great, even the drone went well in high winds, a very good landing Jake!
Since then we've mainly dealt with Bonita and Daniel who have been arranging our appointments, showing people round and helping us generally to navigate this process. Both are friendly, honest people who we feel like we've known years and fully trust.
Other team members have introduced themselves too by phone and on our group WhatsApp chat which has been very useful when you can't take a call at work, it kept things moving.
We've just accepted an offer in half the average time for our area (according to Zoopla) and the team are still helping us navigate our path forward with our next properties and even offering advice on some we've seen that are not with them. Overall I would say don't be put off by their rate, they wonderful are worth every penny!
Sarah · 9 July 2026
Agent replied · 24 June 2026
Thank you so much for taking the time to leave such a thoughtful review. It genuinely means a great deal to the whole team.
Jake will particularly appreciate your kind words. We firmly believe that honest advice, straightforward conversations and a no-pressure approach are the best foundations for any move, so it's wonderful to hear that this came across from the very beginning. And thankfully the drone survived the windy conditions!
Bonita and Dan will also be delighted with your comments. Building relationships with our clients and helping guide them through what can often be a stressful process is exactly what we aim to do, so it's lovely to hear that you felt comfortable and supported throughout.
We're also pleased that the WhatsApp group proved useful. Keeping communication simple, accessible and responsive is a big part of how we work, helping to keep things moving even during busy working days.
To secure a sale in around half the average time for the area is a fantastic result, and we're delighted to have played our part in that. We're very much looking forward to helping you through the next stage of your move as well.
Thank you again for your trust, your kind words and your recommendation. It truly means a lot to all of us at Gibson & Brennan.
★★★★★ 5/5
GoogleWe recently sold our house through Gibson & Brennan. There were a few rocky patches but the team did everything they could to make sure the sale went through. Jake, Dan and Bonita all played their part to get us a new buyer when the first one pulled out. Gemma was amazing at progressing the sale and keeping us updated throughout. Although I found the whole selling process very stressful, it was worth it in the end. I can't wait to move into my new house. Gibson & Brennan Estate Agents are a fantastic team of people who I would highly recommend.
Train · 9 July 2026
Agent replied · 28 June 2026
Thank you so much for taking the time to leave such a wonderful review.
We're so pleased we were able to help get your move back on track after the first buyer pulled out. While that's never the news anyone wants, we're delighted that Jake, Dan and Bonita were able to secure a new buyer and keep everything moving forward.
A special thank you for mentioning Gemma as well. She'll be absolutely delighted with your kind words. Sales progression can often be the most challenging part of the journey, and she works tirelessly behind the scenes to keep everyone updated and ensure transactions reach a successful completion.
We completely understand that moving home can be stressful at times, but we're thrilled it was all worth it in the end. In just a few weeks you'll be settling into your new home and making lots of happy memories there.
Thank you once again for your recommendation and for trusting Gibson & Brennan with your move. It really does mean a lot to the whole team.
★★★★★ 5/5
GoogleIt was such an unexplainable wonderful experience working with these set of great and amazing people. My experience with these guys, most especially Teejai, I honestly can't explain it because she was such an awesome, dedicated, timely and ever ready to go young lady. I would definitely recommend Gibson & Brennan to all of my colleagues and friend.
Thank you guys for helping me to secure my dream Property.
Martin.O
Martin · 6 September 2026
Agent replied · 3 September 2026
Thank you so much, Martin, for such a wonderful review!
We're absolutely delighted to hear that you had such a positive experience with the team and, most importantly, that we were able to help you secure your dream property!
Teejai will be especially touched by your kind words. She's incredibly dedicated to looking after our clients and always goes out of her way to be responsive, helpful and there when needed, so it's fantastic to hear the impression she made throughout your journey.
Thank you for placing your trust in Gibson & Brennan and for recommending us to your friends and colleagues, that really does mean a great deal to Teejai and the whole team.
Congratulations again, Martin! We wish you every happiness in your new home. 🏠
★★★★★ 5/5
GoogleCan honestly say Gibson and Brennan have been amazing throughout our interactions with them. Professional yet approachable and always on hand for advice and guidance. Jake and Bonnita went above and beyond to make the journey as smooth as possible and worked extremely hard to ensure viewings worked around our busy life!
Would 100% recommend this superb service....
Thank you to all at Gibson & Brennan!!!!
J.E · 9 July 2026
Agent replied · 24 June 2026
Thank you so much for your fantastic review!
We're absolutely delighted to hear that you've had such a positive experience with us. Being professional yet approachable is exactly what we strive for, so it's wonderful to know that this came across throughout your journey.
Jake and Bonita will be especially pleased with your kind words. We understand how busy life can be, so we're always happy to work around our clients' schedules and do everything we can to make the process as smooth and stress-free as possible.
Thank you once again for your recommendation and your support. It really does mean a lot to the whole team at Gibson & Brennan, and we hope you're now settling in well and enjoying your new home.
★★★★★ 5/5
GoogleWe used Gibson & Brennan for the sale of my mother's house in Basildon. Jake was our first point of contact who secured the sale & was polite & professional as were everyone else we dealt with. I would recommend this estate agents.
Grant · 28 August 2026
Agent replied · 3 September 2026
Thank you so much for taking the time to leave us such a lovely review.
It was a pleasure helping you with the sale of your mother's home, and Jake will be particularly pleased to hear your kind words. We're delighted that we were able to secure the sale for you and that you found everyone you dealt with throughout the process polite, professional and helpful.
We know selling a family property can sometimes come with additional emotions and responsibilities, so we're pleased we could make the process that little bit easier for you.
Thank you again for placing your trust in Gibson & Brennan and for your recommendation, it really does mean a lot to the whole team.
★★★★★ 5/5
GoogleI bought my new house through Gibson and Brennan and was shown around by Dan. He was great at each viewing and helped me negotiate my offer with the vendor. Gemma kept me up to date through the whole process. Very happy with the customer service and the team! Thank you!
Lauren · 30 June 2026
Agent replied · 1 July 2026
hank you so much for your fantastic review!
We're delighted to hear that you had such a positive experience with us. Dan will be especially pleased that he was able to help you throughout the viewings and support you in securing your new home, while Gemma will be thrilled to hear that her communication and updates made the process easier from offer accepted through to completion.
Providing a high level of customer service from start to finish is exactly what we strive for, so your kind words mean a great deal to the whole team.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Dan when he come to valuate my house, the professionalism and advice he offered was fantastic and I could not recommend him highly enough.
Thank you Dan
Simon · 6 September 2026
Agent replied · 3 September 2026
Thank you so much for your fantastic review!
Dan will be absolutely delighted to read your kind words. We believe a valuation should be about much more than simply putting a price on a property. It's about taking the time to understand your circumstances, offering honest advice and giving you the information you need to make the right decision for your move.
We're so pleased that Dan's professionalism and advice stood out and that you had such a positive experience with him.
Thank you again for your recommendation, and hopefully we'll have the opportunity to help you with the next steps when the time is right!
★★★★★ 5/5
GoogleWiktoria was fantastic throughout the process. She put me in touch with a mortgage advisor, and I went through them for my remortgage. They found me a great rate, and the whole experience was smooth and straightforward. Thank you, Wiktoria, for all your help!
MegaSebulba · 27 June 2026
Agent replied · 4 July 2026
Thank you so much for your lovely review. We’re really pleased to hear that Wiktoria was able to help point you in the right direction and that your remortgage experience was smooth and straightforward, with a really positive outcome!
★★★★★ 5/5
GoogleCouldn’t recommend Gibson and Brennan highly enough. It’s been a long time since I’ve sold a house, but George was very thorough and helpful on the initial valuation, answering any questions I had. The team were in contact weekly with …
Paula · 7 July 2026
Agent replied · 24 June 2026
Thank you so much for your fantastic review!
We're delighted that you chose Gibson & Brennan to help with your move, … More
★★★★★ 5/5
GoogleSo, 4 years on and we wanted a change, so we went back with Gibson & Brennan of course. They sold our house very quickly, they then found us our new home with days. The way the run things makes it so stress free. The communication is second to none. Honestly we can not recommend this estate agent high enough. They are all fantastic. They are honest, realistic, reliable, transparent and friendly. From the day of evaulation to the handing over of the keys, they always made us feel we were the centre of their attention. So from us to you Gibson and Brennan team thank you another 5 stars from us 😉
Sherrie · 5 September 2026
Agent replied · 25 October 2023
Thank you so much for such an incredible review, and, more importantly, for coming back to us four years later!
We still remember helping you buy your home with us the first time around, so to then be trusted to sell that home and help you find the next one really does mean a lot to the whole team.
We're delighted we were able to secure such a quick sale and then find your new home within days. But more than anything, we're pleased to hear that you felt the process was stress-free and that our communication, honesty and transparency stood out throughout. Making our clients feel like they're at the centre of everything we're doing is exactly how we believe estate agency should be.
There's probably no greater compliment for us than a client choosing to come back when it's time to move again, so thank you for placing your trust in Gibson & Brennan for a second time, and for another 5 stars! 😉
We hope you're all settling in beautifully and making lots of new memories in your new home. You know where we are when you're ready for move number three! 😊
★★★★★ 5/5
GoogleNot usually one for reviews but Gibson and Brennan have been incredible to deal with. My property was listed with another agent and had hardly any viewings and no offers for around 16 weeks, I switched to Gibson and Brennan and had my first viewing after the property had only been listed for 1 hour! Been having regular viewings since and sold within a month. Had the initial valuation with George who was great, filled me with confidence and has always been more than happy to help with any queries I've had. He got excellent photos of the property (a lot better than the previous agents) and knew exactly how to make it look appealing to buyers. A great experience and a really friendly helpful team of people. Would highly recommend using Gibson and Brennan!
Glen · 1 September 2026
Agent replied · 21 August 2026
Thank you so much for taking the time to leave such a fantastic review, especially as you say you're not usually one for writing them!
After spending around 16 weeks on the market with very little activity, we're absolutely delighted that our fresh approach made such an immediate difference. To have your first viewing within just an hour of going live, followed by regular viewings and a sale agreed within a month, is exactly the kind of turnaround we love to achieve.
George will be particularly pleased with your comments. He takes great pride in giving honest, confident advice from the outset and making sure every property is presented and marketed to its full potential, so it's brilliant to hear how much of a difference you felt the photography and overall presentation made.
Thank you for putting your trust in Gibson & Brennan and giving us the opportunity to get things moving for you. We're delighted to have got your sale agreed and now look forward to supporting you all the way through to completion.
Thank you again for the recommendation, it really does mean a lot to George and the whole team!
★★★★★ 5/5
GoogleIt is rare for me to find time to post reviews however, Teejai at Gibson and Brennan has been an exceptional help through our searches. She is proactive, considerate and thoughtful. It has been a pleasure dealing with her, and the diligence in communications and ongoing efforts have been unmatched.
Teejai, George and the whole team at Gibson and Brennan have been very good. We are glad that the support is always there! Thank you!
Joe · 20 September 2026
Agent replied · 26 September 2026
hank you so much for taking the time to leave such a wonderful review, especially as you don't usually find the time to write them!
Teejai will be absolutely delighted with your comments. She genuinely cares about helping people with their property search and puts a huge amount of effort into staying in touch, understanding what they're looking for and being proactive in trying to find the right home. To hear that her communication and ongoing efforts have been unmatched will mean a great deal to her.
George and the rest of the team will also really appreciate the mention. Being approachable and easy to reach is incredibly important to us, so we're pleased you've always felt that the support is there whenever you've needed it.
Thank you again for your kind words and for recognising Teejai's hard work. Hopefully, all that searching will result in us helping you find the perfect property very soon! 🏠
★★★★★ 5/5
GoogleBonita Green was excellent for trying to find us a new property.
We were sent numerous matches for our search.
Always so helpful and caring to our needs
Absolutely first class
A credit to the company
Paul · 9 July 2026
Agent replied · 28 June 2026
Thank you so much for your wonderful review!
Bonita will be absolutely delighted to read your kind words. She genuinely cares about finding the right property for every client, so it's fantastic to hear that you felt supported throughout your search and that the properties she recommended were a great match for your requirements.
Your comments about her being a credit to the company mean a great deal, and we'll be sure to pass them on.
Thank you again for taking the time to leave us a review. We wish you all the very best with your property search and hope we can help you find your perfect home very soon.
★★★★★ 5/5
GoogleOur experience in purchasing our first property with Gibbons and Brennan was easier than envisaged which was about 2 months. We had very good communication flowing throughout Solicitors estate agent, We did experience a little tension which was eased by the support next work from estate agent and broker. All in all we had a stress free experience and a quicker outcome. If I had another opportunity for another property I will choose Gibbons and Brennan again, well done team.
Emmanuella · 5 August 2026
Agent replied · 9 August 2026
Thank you so much for your lovely review, Emmanuella. It was an absolute pleasure helping you purchase your first home, and we're delighted to hear the process was easier than you expected. Buying your first property is a huge milestone, so we're pleased we could help make the journey as smooth as possible. We wish you many happy years in your new home and thank you again for choosing Gibson & Brennan.
★★★★★ 5/5
GoogleCannot praise Gibson and Brennan enough. After having some real trouble with previous estate agents, Jake, from Gibson and Brennan, along with his colleague Daniel, have supported the sale of my property with no issues. Communication was excellent, even when there was not much to report. I felt kept in the loop and updated regularly. Both of these men were friendly and easy to get in touch with if I had any question, which were also replied to quickly. I want to thank them, along with the rest of their colleagues for taking so much of the stress away at selling my property. Thank you!
Char · 5 August 2026
Agent replied · 8 August 2026
Thank you so much for your kind words and for taking the time to leave us such a fantastic review. We're delighted Jake and Daniel were able to make the process as smooth and stress-free as possible, and it's great to hear you felt well informed throughout the sale. It was a pleasure helping you, and we wish you all the very best for the future. Thank you again for choosing Gibson & Brennan.
★★★★★ 5/5
GoogleBonita was a fantastic point of contact throughout my first property purchase. She was consistently responsive, approachable, and incredibly easy to communicate with, making what can often be a stressful process feel much more …
Matt · 7 July 2026
Agent replied · 16 June 2026
Hi Matt,
Thank you for your kind words and for choosing Gibson & Brennan for your first … More
★★★★★ 5/5
GoogleVery responsive and professional staff
Tom and Judy we’re always considerate through to our house sale and Wiktoria is a credit to the branch with her assistance in getting our house sold
Many thanks guys
Ian · 1 July 2026
Agent replied · 4 July 2026
This is so lovely to read - thank you, Ian. We’re so pleased Tom, Judy and Wiktoria were able to support you throughout the sale. Thank you so much for choosing us, and for taking the time to leave such a kind review.
★★★★★ 5/5
GoogleExtremely happy with the service the whole team provided from the point of selling our property right through to exchange , a special thanks to Gemma who was on hand ever step of the way with regular updates, amazing team, and would absolutely recommend Gibson and Brennan Estate Agents
Amanda · 14 March 2026
Agent replied · 14 April 2026
Hi Amanda, thank you for your kind words and recommendation.
We’re delighted to hear that you were happy with the service provided throughout … More
★★★★★ 5/5
GoogleWe honestly couldn’t recommend anyone better than Gibson and Brennan! We knew our home was never going to be an easy house to sell but their support, guidance and persistence to get this sale over the line has been outstanding! We cannot sing the praises of Dan and Gemma any higher they have been there every step and their communication has been excellent! Thank you for everything you have done from sale and purchase!
Jo · 27 August 2026
Agent replied · 26 August 2026
Thank you so much for such an incredible review!
We know this wasn't always the easiest journey, which makes it even more rewarding to have helped you get everything over the line. Sometimes property transactions need that extra bit of persistence, and we're delighted that you felt supported and guided throughout both your sale and purchase.
Dan and Gemma will be absolutely thrilled with your comments. They both worked incredibly hard behind the scenes to keep things moving, overcome the hurdles along the way and, most importantly, keep you informed throughout the process.
Thank you for sticking with us, trusting our advice and allowing us to be part of your move. Reviews like this genuinely mean a great deal to the whole team.
We hope mum now settles beautifully into her new home and that, after everything it took to get there, she can finally relax and enjoy it! 🏠
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