Trusted Agent profile · Basildon

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Gibson & Brennan Estate Agents Basildon reviews

★★★★★ Excellent

328 reviews across 2 platforms

Cornwallis House, Howard Chase, Basildon, SS14 3BB

Gibson & Brennan Estate Agents's office in Basildon, at Cornwallis House, is rated 4.9 out of 5 across 328 reviews on two platforms, including 316 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

316

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gibson & Brennan Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Extremely happy with the service the whole team provided from the point of selling our property right through to exchange , a special thanks to Gemma who was on hand ever step of the way with regular updates, amazing team, and would absolutely recommend Gibson and Brennan Estate Agents

Amanda · 14 March 2026

Agent replied · 14 April 2026

Hi Amanda, thank you for your kind words and recommendation. We’re delighted to hear that you were happy with the service provided throughout … More

5/5

Google

We honestly couldn’t recommend anyone better than Gibson and Brennan! We knew our home was never going to be an easy house to sell but their support, guidance and persistence to get this sale over the line has been outstanding! We cannot sing the praises of Dan and Gemma any higher they have been there every step and their communication has been excellent! Thank you for everything you have done from sale and purchase!

Jo · 27 August 2026

Agent replied · 26 August 2026

Thank you so much for such an incredible review! We know this wasn't always the easiest journey, which makes it even more rewarding to have helped you get everything over the line. Sometimes property transactions need that extra bit of persistence, and we're delighted that you felt supported and guided throughout both your sale and purchase. Dan and Gemma will be absolutely thrilled with your comments. They both worked incredibly hard behind the scenes to keep things moving, overcome the hurdles along the way and, most importantly, keep you informed throughout the process. Thank you for sticking with us, trusting our advice and allowing us to be part of your move. Reviews like this genuinely mean a great deal to the whole team. We hope mum now settles beautifully into her new home and that, after everything it took to get there, she can finally relax and enjoy it! 🏠

5/5

Google

I used Gibson and Brennan to sell my property in Basildon. I did market it with another agent at first but as soon as I changed to Gibson and Brennan the viewings were flowing in. I mainly dealt with Dan at the branch and he is a absolute …

Danny · 28 February 2026

Agent replied · 14 April 2026

Hi Danny, thank you so much for your fantastic review! We’re really pleased to hear the difference you noticed once switching to us as … More

5/5

Google

Judy Henly took a great interest in helping with the purchase of my bungalow, showing first class experience and an amazing knowledge of the area. Judy was prepared to really listen and explain everything. …

David · 13 June 2026

Agent replied · 4 July 2026

What a lovely, warm review - thank you so much, David. Judy's knowledge of the area really is second to none, but it is the kindness and care that she brings that makes her truly special. Congratulations on your bungalow and we wish you much happiness for the future.

5/5

Google

After not having great experiences before with other agencies, I was delighted when Gibson and Brennan got us sold. George brought a fresh approach from the start which helped generate a lot more interest. I dealt with both Dan and Bonita who always kept me informed with feedback from viewings and offers, and Gemma who I can’t thank enough for keeping the process between us accepting an offer to exchange and completion as stress free as possible Thanks guys!

Shannon · 10 July 2026

Agent replied · 24 June 2026

Thank you so much for taking the time to leave such a wonderful review. We're especially pleased to hear that we were able to restore your confidence after your previous experiences with other agents. George will be delighted that his fresh approach helped generate more interest in your property from the outset. Dan and Bonita will also be thrilled with your kind words. Keeping our clients informed with honest feedback and regular communication is something we pride ourselves on, so it's great to hear this made a difference. A special thank you for mentioning Gemma as well. She works incredibly hard behind the scenes to keep transactions moving and reduce as much of the stress as possible between offer acceptance and completion, so she'll be absolutely delighted to read your comments. Thank you again for placing your trust in Gibson & Brennan. We hope you're now well settled into your new home and wish you all the very best for the future.

5/5

Google

⭐⭐⭐⭐⭐ Excellent service from Gibson & Brennan Estate Agents! The team was professional, friendly, responsive, and extremely helpful throughout the whole process. They kept everything clear and straightforward, answered all my questions promptly, and made the experience stress-free. I really appreciated their attention to detail and commitment to helping their clients. I would definitely recommend Gibson & Brennan Estate Agents to anyone looking for a reliable and professional estate agent.

MST · 8 September 2026

Agent replied · 8 September 2026

Thank you so much for taking the time to leave us such a fantastic review! We're delighted to hear that you found the whole team professional, friendly and responsive throughout the process. Moving home can have its stressful moments, so keeping things clear and straightforward, answering questions quickly and making sure our clients always know what's happening is incredibly important to us. It's especially lovely to hear that our attention to detail and commitment stood out during your experience, that's exactly the level of service we aim to provide every client. Thank you again for choosing Gibson & Brennan and for your recommendation. It really does mean a great deal to the whole team, and we wish you all the very best for the future! 🏠

5/5

Google

Gibson and Brennan have been nothing short of miracle makers! It’s been a challenging move but they’ve gone above and beyond to make it as smooth as possible with clear communication and updates from the offset. Special mention to Gemma for all of her hard work and effort to get our completion finalised. Cannot recommend G&B enough!

Shelley · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for your amazing feedback, Shelley. It really means a lot to the whole team to hear this, especially knowing how challenging the move was for you. Gemma will be so touched by your kind words. We’re thrilled we could help get everything over the line for you and wish you all the very best going forward.

5/5

Google

Currently in the process of buying and selling with Gibson & Brennan. Bonita was a great help with the initial stages on buying and selling, keeping us updated every step of the way. Gemma has also been really supportive with keeping us …

Emma · 30 March 2026

Agent replied · 14 April 2026

Hi Emma, thank you so much for your kind words, it really does mean a lot to us. … More

5/5

Google

All of the team were excellent in particular Bonita and Dan who worked relentlessly to ensure the sale was successful. I would have no hesitation to recommend Gibson and Brennan. Thanks for all your hard work.

Richard · 15 May 2026

Agent replied · 1 June 2026

Thank you so much for your kind review, Richard. We really appreciate you taking the time to leave us your feedback. … More

5/5

Google

Would like to say a big thank you to the whole team especially Karen for your guidance and helping me through this journey on purchasing my first home. I will be forever grateful for buying through the estate agency I work for, communication is the key and it was always there when I needed it. Once again thank you to everyone!

Viv · 3 July 2026

5/5

Google

Anastasia and Wiktoria clearly demonstrate their senior experience and are positive advocates for the company. They have made my home search and successful offer acceptance a really special and enjoyable experience. They have great listening skills, quick to respond and talk through my decision process and came across so professional and empathetic when looking at properties. Because of this I feel already that I have found my home as opposed to just a house. Thank you both

Theresa · 2 July 2026

Agent replied · 4 July 2026

Thank you so much for taking the time to leave such a thoughtful review. Finding a home, rather than just a house, is exactly what everyone hopes for, so it’s wonderful to hear that Anastasia and Wiktoria helped make the experience feel so positive and enjoyable for you. Wishing you every happiness for the future in your lovely new home, Theresa.

5/5

Google

⭐⭐⭐⭐⭐ I had a fantastic experience with this estate agent from start to finish. The whole team was friendly, professional, and incredibly helpful throughout the process. They were always quick to respond to any questions, kept me updated every step of the way, and made everything as stress-free as possible. Their knowledge, attention to detail, and willingness to go the extra mile really stood out. Nothing was ever too much trouble, and I always felt valued as a customer. I would highly recommend them to anyone looking for a reliable and trustworthy estate agent. Thank you to the whole team for such excellent service!

Lee · 10 June 2026

Agent replied · 4 June 2026

Thank you for taking the time to leave such a wonderful review, Lee. We're delighted to hear that you had a positive experience from start to finish. Providing clear communication, honest advice and a stress free service is exactly what we strive for, so it's fantastic to know the team delivered on that for you. Your recommendation means a great deal to us and we truly appreciate your kind words.

5/5

Google

We recently bought a house through Gibson & Brennan and just wanted to leave a positive review of working with Gemma the sales progressor. Gemma was extremely efficient and I felt confident that she always had everything under control. She …

Rich · 30 March 2026

Agent replied · 14 April 2026

Thank you so much for your fantastic review! Gemma will be absolutely delighted to read this as she works incredibly hard … More

5/5

Google

Dan is brilliant, very polite, informative and helpful, I strongly recommend Gibson and brennan fir finding your property, Dan is always there to help you.

Dhiraj · 19 July 2026

Agent replied · 8 August 2026

Thank you, Nick, for your 5-star review. We really appreciate your support and are pleased you had a positive experience with Gibson & Brennan. Thank you for choosing us, and we wish you all the very best for the future.

5/5

Google

So helpful and always responded to me quickly. Gemma made things so much easier for me and chased the solicitors to keep things moving. Thank you Gemma for all your help

Jane · 2 June 2026

Agent replied · 4 June 2026

Thank you for your lovely review, Jane. We're so pleased to hear that Gemma was able to help and keep things moving throughout the process. Communication and proactive sales progression are incredibly important to us, so it's great to know her efforts made a difference. We'll be sure to pass on your kind words. Thank you again for choosing Gibson & Brennan.

5/5

Google

Gibson and Brennan were my vendors Estate Agents, however I found everyone I had dealings with there to be so helpful, friendly and professional. A big thank you to Gemma, the sales progressor, who went above and beyond to bring everything together as quickly and smoothly as possible. A fantastic team all around. Thank you.

Rachel · 8 November 2025

Agent replied · 8 May 2026

Thank you so much for your lovely review, Rachel. We really appreciate you taking the time to share your experience. It is great to hear that you found our team helpful and professional throughout the process. Gemma will be delighted with … More

5/5

Google

I have dealt with Bonita for both selling my flat and purchasing a new property. She’s been super helpful throughout the whole process, and really friendly / relatable. Highly recommend :)

Rebecca · 26 May 2026

Agent replied · 1 June 2026

Thank you so much for your lovely review, Rebecca. We really appreciate you taking the time to share your experience. We’re so pleased Bonita was able to support you with both your sale and purchase and help make the process a positive one. I’ll be sure to pass your kind words on to her. Wishing you all the very best in your new home.

5/5

Google

Vivien and Jessica were very friendly and helpful during my apartment rental process. They were quick to respond and made everything straightforward and hassle-free. Highly recommended.

Kevin · 13 June 2026

Agent replied · 4 July 2026

Thank you so much for the review and recommendation, Kevin. So glad Vivien and Jessica could make the whole process feel easy for you. Enjoy your new apartment!

5/5

Google

Gemma and the team have been great during the whole selling process! They have made it as stress free as possible to exchange! Thank you!

Abbie · 15 June 2026

Agent replied · 14 April 2026

Hi Abbie, thank you for the great feedback! Bonita will be so pleased as nothing being too much trouble is exactly what we aim for. We really appreciate you choosing Gibson & Brennan!

5/5

Google

Bonita has been a massive help, she has supported us from the start of our house search and when we first met her she had only been in the post a week, several months on and we have finally found the property we hoped for and it’s all …

Eve · 30 November 2025

Agent replied · 14 April 2026

Hi Eve, thank you so much for leaving such a detailed review of the service you have had from Bonita. It's so lovely that you were so pleased with her, even in the very early stages of her career with us. She'll continue to be there to help you with your journey every step of the way!

5/5

Google

Brilliant estate agent, Gemma was very helpful - the purchase of our new home went through smoothly and at a reasonable time

Nicola · 25 June 2026

Agent replied · 28 June 2026

hank you so much for your lovely review! We're delighted to hear that your purchase went through smoothly and in a good timeframe. Gemma will be especially pleased with your kind words. She works incredibly hard behind the scenes to keep everything progressing and make the moving process as straightforward and stress-free as possible. Thank you again for choosing Gibson & Brennan. We hope you're now settling into your new home and making lots of happy memories. Wishing you all the very best for the future!

5/5

Google

Duncan Agency is fast and reliable, they are friendly and accommodating, all what i can say is they are the best.

Olatoye · 20 June 2026

Agent replied · 4 July 2026

Thank you! The team will be so pleased to hear this. We appreciate your kind words and hope to be able to help you again in the future.

5/5

Google

Was recommended Gibson and Brennan by a friend. They sold our property in Rochford within a couple of months. The staff are really lovely, we mostly dealt with Jake, Daniel, Gemma and Bonita and all were very helpful and informative …

Natasha · 30 December 2025

Agent replied · 14 April 2026

Thank you so much for your lovely review, Natasha. It truly means a lot to us. We’re so pleased we could help you through the sale and get everything over the line quickly. Your kind words about the team will mean the world to them. Wishing you all the very best for the future.

5/5

Google

Outstanding service from start to finish. Our house sold in under 24 hours! The team were genuine, honest, no pushy sales techniques , just honest advice 😅 . Special thanks to Gemma, the sales …

SCW · 30 January 2026

Agent replied · 14 April 2026

Hi SCW, Thanks so much for the great review. Selling in under 24 hours is always a … More

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Questions about Gibson & Brennan Estate Agents Basildon

How many reviews does Gibson & Brennan Estate Agents Basildon have?

Gibson & Brennan Estate Agents's Basildon office has 328 reviews across two platforms: 316 on Google, 12 on Facebook.

What is Gibson & Brennan Estate Agents Basildon's rating?

Gibson & Brennan Estate Agents Basildon is rated 4.9 out of 5 across all 328 reviews, and 4.9 out of 5 on Google from 316 reviews.

Has Gibson & Brennan Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Gibson & Brennan Estate Agents, Basildon won Gold.

Where is Gibson & Brennan Estate Agents's Basildon office?

Gibson & Brennan Estate Agents Basildon, Cornwallis House, Howard Chase, Basildon, SS14 3BB.

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