Trusted Agent profile · Basildon

Verified

Gibson & Brennan Estate Agents Basildon reviews

★★★★★ Excellent

328 reviews across 2 platforms

Cornwallis House, Howard Chase, Basildon, SS14 3BB

Gibson & Brennan Estate Agents's office in Basildon, at Cornwallis House, is rated 4.9 out of 5 across 328 reviews on two platforms, including 316 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

316

Reviews on Google

This office

Facebook logo

5.0 / 5

12

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gibson & Brennan Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Amazing experience with the sale of our property. All staff were very friendly and helpful and Gemma kept us updated throughout. Highly recommend!

Joanne · 14 February 2026

Agent replied · 14 April 2026

Hi Joanne, Thank you so much for your kind review, we really appreciate you taking the time … More

5/5

Google

Just wanted to say a big thank you to Gibson & Brennan, you were excellent. I would certainly recommend you to my friends and family. Jake was very professional throughout the whole process of selling my property. …

Daisy · 30 September 2025

Agent replied · 13 May 2026

Hi Daisy, thank you so much for taking the time to leave us a 5 star review and for your kind words. I hope you enjoy your beautiful new home, and I know it won't be for a while yet, but when you are ready to sell that one, you know where we are :-)

5/5

Google

Gemma was massively helpful throughout. Highly recommend

Blane · 9 June 2026

Agent replied · 16 June 2026

Hi Blane, Thank you for taking the time to leave a review. We're delighted to hear Gemma was so helpful throughout the process. We really appreciate your recommendation and your support. Wishing you all the best moving forward.

5/5

Google

After many hurdles and complications gemma pushed to get our purchase over the line as quickly and promptly as she could she was a great help the entire time . We would like to thank gemma for her incredible help. We are now settled and happy in our new home

Daniel · 11 July 2026

Agent replied · 1 July 2026

Thank you so much for your wonderful review! Gemma will be absolutely delighted to read your kind words. We know there were a few hurdles along the way, but she works incredibly hard to keep everything moving and do everything possible to get our clients over the finish line as quickly and smoothly as possible. We're so pleased to hear that you're now settled and happy in your new home, that's exactly what it's all about!! Thank you again for choosing Gibson & Brennan and for taking the time to share your experience. Your recommendation and support mean a great deal to the whole team.

5/5

Google

Sophie Morgan helped us massively. The biggest star throughout this company. She was able to answer any question, big or small that we had in such little time. Sophie was so easily available to …

Olivia · 30 September 2025

Agent replied · 10 November 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Sophie. She truly goes above and beyond to support our clients, and it's fantastic to know she made your first-time journey so smooth. We'll … More

5/5

Google

We’ve finally reached completion after a very long and complicated process involving a large chain, and I want to sincerely thank the team, especially Gemma and Jake, for all their support throughout. …

Victoria · 30 September 2025

Agent replied · 8 May 2026

Hi Victoria, I'm so pleased that we finally got this over the line. Thank you for your kind words, and for your patience throughout this … More

5/5

Google

It was an absolute pleasure working with Bonita. We thought the deal had fallen through but somehow she made it happen. She got us the house we really wanted. Very responsive and professional. Love the bonus information abut the area and things to do.

Emmanuel · 11 August 2026

Agent replied · 12 August 2026

Thank you so much for your fantastic review! Bonita will be absolutely delighted to read this. We know there was a point where it looked like things might not come together, so we're thrilled that she was able to keep working at it and help you secure the house you really wanted! It's also lovely to hear that you appreciated the extra information about the local area. We always want to offer more than simply showing someone around a property, especially when it could potentially become their new home. Thank you again for your kind words about Bonita and for choosing Gibson & Brennan. We're so pleased it all worked out in the end and wish you every happiness in your new home!

5/5

Google

We mainly dealt with Jake, Mickey & Izzy who were fantastic! They kept us informed throughout the process putting our minds at ease during a very stressful time. They provided an excellent service and marketed our property superbly. I honestly can’t recommend Gibson & Brennan enough and the amazing team

Jamie · 25 March 2025

Agent replied · 1 May 2025

Hi Jamie, thank you so much for leaving us such a lovely review. It's so lovely to hear to hear that you were so happy with the service you received. … More

5/5

Google

Bonita, was an absolute pleasure to work with, she went above and beyond to get an offer above the asking price for my house. She was friendly, professional and incredibly supportive. Highly recommend her to anyone selling a home.

Sabiha · 29 August 2026

Agent replied · 3 September 2026

Thank you so much for your fantastic review! Bonita will be absolutely delighted to read your kind words. She genuinely cares about achieving the very best result for our clients, so we're thrilled that her hard work and persistence helped secure you an offer above the asking price! We're equally pleased that you felt supported throughout. Combining great results with a friendly, professional and personal service is exactly what we strive for. Thank you for trusting Bonita and Gibson & Brennan with the sale of your home, and for such a wonderful recommendation. We look forward to supporting you all the way through to completion! 🏠

5/5

Google

Mickey and Zoe were so brilliant to work with, they were super friendly and helpful every step of the lettings process, would completely recommend!

Yasmeen · 14 December 2025

Agent replied · 14 April 2026

Thank you so much for the lovely review, Yasmeen. It was an absolute pleasure helping you and we’re so glad we could make the process a positive one for you. I’ll be sure to pass this on to Zoe as well, she’ll be thrilled. Wishing you all the very best in your new place.

5/5

Google

A great company to work with! I had the pleasure of working with George and Dan, who both guided me through the purchase process with great knowledge and were on hand to answer all my questions. As a first time buyer, this was especially appreciated. Thank you again!

Adam · 20 June 2026

Agent replied · 24 June 2026

Thank you so much for your lovely review! We're delighted to hear that George and Dan were able to guide you through your purchase and provide the support and advice you needed along the way. Buying your first home is such an exciting milestone, and we know it can sometimes feel overwhelming, so we're especially pleased that you felt informed and supported throughout the process. George and Dan will both be thrilled with your kind words. Thank you again for choosing Gibson & Brennan, and we hope you're now settling into your first home and enjoying this exciting new chapter.

5/5

Google

Fantastic service - just purchased a property through these guys and they are really on the ball, constantly chasing and updating, very quick and efficient - thanks Gemma 👍 …

Bella-Rose · 8 October 2025

Agent replied · 8 May 2026

Hi, Thank you so much for leaving us a 5-star review, we really do appreciate it and we hope you have many happy years in your new home!

5/5

Google

Couldn’t thank Jake & Mickey enough for all their help in buying our first home. They always provided excellent service throughout the process from the beginning to the end. Jake was always there on hand to help with any problems that occurred and we are really thankful for this. Would also like to thank Sophie who was always providing us with updates and chasing the chain! One of the best estate agents! cannot recommend them enough, will definitely be using them in the future!🧡

Maddie · 26 August 2023

Agent replied · 25 October 2023

Hi Maddie, Thank you so much for your kind words and for the 5 star review. We are so happy for you and George, and hope you enjoy your beautiful first home together. If there is anything at all we can do to help, you know where we are :-)

5/5

Google

2025: I cannot thank Jake and the team at Gibson and Brennan enough for their outstanding work in selling my house. From start to finish, they were professional, …

Samantha · 30 September 2025

Agent replied · 25 October 2023

Hi Samantha It's so lovely of you to leave such a nice review for us, thank you so much. We're really looking forward to handing you your keys on Friday and we're so … More

5/5

Google

I was stuck on the market with another agent for 4 months before i met george, who got me sold in 5 weeks with a completely fresh marketing strategy. The whole team's communication was also spot on and i couldnt recommend them highly enough.

Joanne · 30 June 2026

Agent replied · 1 July 2026

We're absolutely delighted that we were able to help after your property had been on the market with another agent for four months. George will be especially pleased to hear that his fresh marketing strategy made such a difference and helped achieve a sale in just five weeks. We're also really pleased that our communication stood out throughout the process. Keeping our clients informed and delivering on what we promise is something we pride ourselves on. Thank you again for placing your trust in Gibson & Brennan and for your wonderful recommendation.

5/5

Google

Great choice using this estate agent’s staff were excellent especially Gemma always there if had any questions and moved things along at top speed would not hesitate to use them again

James · 8 September 2025

Agent replied · 8 May 2026

Hi James, Thank you so much for taking the time to leave a positive review. It's great to hear you are so pleased with the service!

5/5

Google

Absolutely fantastic service provided by Gemma in ensuring our purchase reached completion. Professional, friendly and on hand each and every day to answer questions and provide advice. Thank you!

Emma · 24 September 2026

Agent replied · 26 September 2026

Thank you so much, Emma, for your fantastic review and also for taking the time to email Jake and Mickey personally about your experience with Gemma. Your incredibly kind words really did mean a great deal to all of us. Gemma will be absolutely delighted to read this. We know your father's purchase itself was relatively straightforward, but the wider chain certainly presented its challenges! The fact that Gemma stepped beyond our own transaction, liaising with everyone involved and doing everything she could to keep both the sale and purchase moving, is a perfect example of the commitment she gives to our clients. We're incredibly proud to have Gemma as part of the Gibson & Brennan team, and knowing that you felt her persistence, advice and almost daily communication played such an important part in getting everything safely through to completion is wonderful to hear. Thank you again for going out of your way to recognise Gemma's hard work. We hope your father is very happy in his new home and wish you and your family all the very best for the future! 🏠

5/5

Google

Sophie was my sales progressor and also the PA to the MD. She was very supportive by giving frequent updates and also open to answer any questions. Sophie was good with following up with the conveyancer and seller/seller's solicitors

Kunle · 13 May 2025

Agent replied · 10 November 2024

Thank you so much for your kind words Kunle! We're thrilled to hear that Sophie provided you with such supportive and attentive service throughout your process. Her commitment to keeping you updated and following up with all parties … More

5/5

Google

Gemma was excellent. Very diligent and professional.

Mark · 14 March 2026

Agent replied · 14 April 2026

Hi Mark, thank you for your kind words! Gemma will be absolutely delighted to hear this as she takes great pride in … More

5/5

Google

Really pleased with the service we received from Gibson and Brennan. Professional, friendly and helpful... I would recommend them to anyone who is looking at selling or buying a house 🏠 …

Teresa · 20 August 2026

Agent replied · 21 August 2026

Hi Teresa, We’re delighted to hear that you were so pleased with the service you received from the team. Being professional while remaining friendly, approachable and helpful is exactly what we aim for, so it’s great to know that came across throughout your experience. Thank you for your recommendation, it really does mean a lot to the whole team. We wish you all the very best for the future!

5/5

Google

Big thank you to the team and especially Gemma who helped us throughout the whole process :)

Simona · 8 December 2025

Agent replied · 8 May 2026

Hi Simona, Thank you for leaving us a 5 star, we really appreciate it and wish you all the best in your new home

5/5

Google

Outstanding service from the guys at Gibson & Brennan. From the start till the end, they were so easy to deal with, their advertisement was great, the communication was great. I would highly recommend them to anyone who is looking to sell or buy a house. A special thanks to Jake & Mickey for making it so easy! And to Sophie for chasing things up and providing updates throughout the selling process. Thank you!!!!

Emma · 27 July 2023

Agent replied · 25 October 2023

Hi Emma, it was absolutely our pleasure to help you with your move. We're so pleased to hear that you're so happy with the service, especially as you were struggling to sell with the other agents that you dealt with. We're so happy that you can now move on to the next chapter of your life. If there is anything else that we can help with in the future, please let us know :-)

5/5

Google

It was a long and exciting way to get the keys to our new house. Thank you to Sophie, Jake and Mickey for being with us along the way helping and guiding us. Much appreciated ❤️

Dorina · 13 May 2025

Agent replied · 24 October 2024

Hi Dorina, Thank you so much for your review. It was so lovely to be able to finally hand you over the keys and hope you have many happy years in your new home.

5/5

Google

Couldn’t fault them. Danny had the property up on their website straight away after coming over to value and take photos. A week later we had 3 viewings and 3 offers! Gemma, in the after sales team, Kept us updated all the way through without having to chase for updates.

Alex · 31 March 2026

Agent replied · 14 April 2026

Thanks so much for the review, Alex, really appreciate it. Great to hear everything moved quickly and you felt well looked after throughout. Danny and Gemma will be pleased with this. If you ever need anything in the future, just give us a shout.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gibson & Brennan Estate Agents's Google reviewsLeave Gibson & Brennan Estate Agents a review

Questions about Gibson & Brennan Estate Agents Basildon

Has Gibson & Brennan Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Gibson & Brennan Estate Agents, Basildon won Gold.

The Trusted Agent

Is this your office? Claim your page.