Trusted Agent profile · Basildon
Verified
★★★★★
328 reviews across 2 platforms
Cornwallis House, Howard Chase, Basildon, SS14 3BB
Gibson & Brennan Estate Agents's office in Basildon, at Cornwallis House, is rated 4.9 out of 5 across 328 reviews on two platforms, including 316 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleSophie and Mickey were exceptional in their professionalism when dealing with my property. I have just recently moved and there were so many hurdles along the way. They took the time to listen to my needs (and frustrations sometimes!) as …
Hi Nathaniel, thank you so much for leaving us a review, we really appreciate it! You're not wrong about the hurdles!!! But together we made it happen, and we're so happy for you!
5/5
GoogleHad a great experience with Bonita viewing a property. She was very professional and had the answers to all my questions. The experience was enjoyable and straightforward
Thank you so much for your lovely review! We're delighted to hear that you had such a positive experience with Bonita. She takes great pride in making every viewing informative, professional and enjoyable, so she'll be thrilled to hear your kind words. It's great to know she was able to answer all of your questions and make the experience straightforward from start to finish. Thank you again for taking the time to leave us a review. We hope we can help you find your perfect home soon!
5/5
GoogleWe contacted Gibson & Brennan for support to let a property - from the moment we contacted them they were very helpful and fast moving. They came out quickly to view the property and gave us advice on our next steps. We then proceeded and …
Hi Shereen, Thank you so much for your lovely review, we really appreciate you taking the … More
5/5
GoogleWe cannot recommend Gibson & Brennan enough! Selecting them was the best decision we made! Jake, Mickey and Sophie are professional, friendly and always happy to help and give advice. Sophie is absolutely worth her weight in gold, she …
Hi Emma Thank you much for your kind words and 5 star review. We really appreciate it and hope you are enjoying your new home!
5/5
GoogleJake and the team at Gibson & Brennan have been an absolute delight to deal with in both the selling and rental experiences we have had with them recently. They’re efficient, extremely knowledgeable, professional and always one step ahead. …
Hi Jo, Thank you so much for taking the time to leave us such a lovely review. It's so great to hear that you are so pleased with the service you have experienced with us, and hopefully we've restored your faith in estate agents :-)
5/5
GoogleWhat a lovely fellow Dan, he cooperated more like a friend with me during my whole process. I especially recommend him for selling or purchasing the property.
Thank you so much for your kind words! Dan will be absolutely delighted to read this. Building genuine relationships with our clients is something we really pride ourselves on, so it’s wonderful to hear that you felt supported throughout your journey and that Dan made the experience feel more like working with a friend. Thank you for your recommendation, it really does mean a lot to both Dan and the whole team. We hope you’re settling in well and wish you all the very best for the future.
4/5
GoogleThankyou Bonita, dan and gemma through the process of selling and getting to the next part of what can be a stressful time.
Thank you for taking the time to leave us a review. It was a pleasure helping you with your move. We were delighted to secure a quick sale for your property and then work with you throughout your search for the right next home. We know it took a little longer to find the perfect property, but we're pleased we were able to keep your buyer on board and successfully guide both your sale and purchase through to completion. We hope you're now well settled into your new home and wish you many happy years there. Thank you again for choosing Gibson & Brennan.
5/5
GoogleDaniel first showed me around a few properties in January and since then, has been a huge help in getting my process going smoothly. His communication is great and is always willing to answer any questions.
Thanks for the great review, Syed, really appreciate it. Dan will be pleased to hear this. Glad everything’s been smooth for you and that communication has been clear throughout. If you need anything at any stage, just let us know.
5/5
GoogleJake, Mickey and Sophia were superb from the beginning to the end of our sale. They were professional in taking pictures, in their communication and walking us through the whole journey. We are grateful for their help. We highly recommend Gibson & Brennan Estate Agents.
Hi Alfred, it's very kind of you to leave us with a 5 star review. Thank you so much for that and for you kind words. It was a joy to help you with the sale of your home, and we're so happy that you … More
5/5
GoogleWe found our new home with Gibson and Brennan, and the whole process was smooth and easy throughout. I would highly recommend them to anyone looking to find their dream home. …
Thanks so much for your kind words, Abin, really appreciate it. Great to hear the whole process felt smooth and straightforward for you. Gemma will be really pleased with the mention as well. Wishing you all the best in your new home, and we’re always here if you need anything 😊 …
5/5
GoogleCan't fault the service from Gibson and Brennan at all. They gave an honest valuation, advertised the property really well and it sold within 2 weeks. The sales progressor has been great too, regularly chasing things from all sides and keeping us updated before we even need to ask anything. Thank you!
Hi Aimee, Thank you so much for leaving us a 5 star review and for your kind words. It's always nice to hear that our clients are so pleased with our service. … More
5/5
GoogleMickey, Jake and Sophie are an outstanding team. Especially Sophie,who provided excellent, above and beyond service. From prompt replies, to arrangment of further viewings, to fast and exact updates about each and every single process of …
Hi Mahmud, thank you so much for taking the time to leave such a positive review. We love helping people buy their first home, and it's great to hear that you were so pleased with the service from us.
5/5
GoogleJessica and Liam have both been so helpful with the moving process, responding promptly to all questions and queries we have had. Thank you both.
Thank you, Billy! Moving can throw up all sorts of questions along the way, so it's great to know that Jessica & Liam were always on hand to help. Enjoy your new home!
5/5
GoogleGreat experience with these agents, easy to contact especially by what's app which works for me, every enquiry answered/chased up. Very pleased as alot of other agents tried to push for auction which i was not interested in. Will recommend!
Hi Sharon thank you so much for your great review! We know that selling this property wasn't easy for you because of the sentiment … More
5/5
GoogleFirst time buyer here! Big thank you to the team at Gibson & Brennan, big shout out to Mickey and Sophie for being so helpful and guiding through the process, was a long journey from …
Hi Laura Thank you so much for leaving us such a lovely review. We love helping first time buyers get the keys to their first home, and it was a pleasure to help you with yours!
5/5
GoogleWould highly recommend Gibson & Brennan. Very knowledgeable and responsive. Buying a house is stressful but these guys go a long way to make it as stress free as possible. Sophie Morgan is our contact and she has really helped us a lot.
Hi Kane, Thank you so much for taking the time to leave such a positive review about our service, we really appreciate it
5/5
GoogleBonita and Gemma at Gibson and Brennan have been amazing from when I first viewed the property to the final stages of my purchase, can’t thank them enough for all their help and would recommend this company 100% when your looking to buy.
Hi Georgia, thank you so much for leaving us a 5 star review. It's always great to hear that we're provided such a good service. We wish you many happy years in your new home. When you do come to sell in the future, you know where we are!
5/5
GoogleHighly recommend all at Gibson and Brennan, from our first meeting with Jake, liaising with Dan mainly for our sale and lastly with the patiences of a saint, Gemma for coordinating all parties, Gibson and Brennan sold our house very …
Thank you so much, Kayley, for such a lovely review and for taking the time to share your experience. … More
5/5
GoogleThe customer service provided by the estate agents Sophie, Mickey and Jake was exceptionally good, they were super helpful with all our questions, prompt replies and excellent communication by email and over the phone. …
Hi Roberto, It's so great to hear that you are so happy with the service that you received from Gibson & Brennan! … More
5/5
GoogleAbsolutely brilliant… Sophie kept us up to date all the way through the Sale and Purchase. We had some challenges along the chain and they were all over it. Thank you so much Sophie, Jake and Mickey. True professionals. Highly recommended this company
Hi Sarah, thank you so much for leaving us a review, we really appreciate the feedback. Other people in the chain were a bit of a nightmare at times, but I'm so glad that we got you there in the end! We wish you all the very best in your beautiful new home!
5/5
GoogleReally helpful estate agent would definitely recommend, Bonita’s service was amazing, plenty of communication and knowledgeable of the property we viewed.
Thank you so much for your lovely review! We're delighted to hear you had such a positive experience with us. Bonita will be especially pleased with your kind words. She always takes the time to know each property inside and out, and providing clear communication and helpful advice is something she takes great pride in. Thank you for your recommendation, it really means a lot to the whole team at Gibson & Brennan. We hope we can help you find your perfect home soon!
5/5
GoogleThese guys are great! Jake was super professional, handled everything really well. Made suggestions based on his experience without being pushy. When my first buyer pulled out they went above and beyond to get me a new buyer. Absolutely recommend!
Hi Emma, Thank you so much for your kind words and your 5 star review. We are delighted to hear that you are so pleased with the service you received from us.
5/5
GoogleFantastic service throughout. These guys are experienced local experts, and it shows! They go the extra mile and take the stress out of the process, so big thanks to Jake, Mickey and their excellent team.
So great to hear that you're so happy with the service received from us, and thank you for your kind words
5/5
GoogleThe team at Gibson and Brennan are outstanding! Marketing and communication are always top notch! Excellent service all round!
hank you so much for your fantastic review! We're delighted to hear that you've been so pleased with both our marketing and communication. Delivering an outstanding service and keeping our clients informed every step of the way is exactly what we strive for. Your kind words mean a great deal to the whole team, and we truly appreciate your support and recommendation. Thank you for choosing Gibson & Brennan!
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The Trusted Agent 2026 results for Gibson & Brennan Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Gibson & Brennan Estate Agents won Gold in The Trusted Agent 2026 awards.
