Trusted Agent profile · Basildon
Verified
★★★★★
328 reviews across 2 platforms
Cornwallis House, Howard Chase, Basildon, SS14 3BB
Gibson & Brennan Estate Agents's office in Basildon, at Cornwallis House, is rated 4.9 out of 5 across 328 reviews on two platforms, including 316 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Gibson & Brennan Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience with our agent, who guided us through every step of buying our first home. They were professional, patient, and always available to answer our questions, making the whole process smooth and stress-free. We couldn’t …
Thank you so much for taking the time to leave such a kind review. Buying your first home is a huge milestone, and I’m really pleased to hear that … More
5/5
GoogleExcellent service. Great team of people. Actually do what they advertise and sold our house.
Thank you, Frank, for your fantastic review. We're delighted to hear you were pleased with the service you received. We pride ourselves on delivering exactly what we promise, so your comments mean a great deal to the whole team. Thank you for placing your trust in Gibson & Brennan, and we wish you all the very best in your new home.
5/5
GoogleAmazing team at Gibson & Brennan! We met Jake when we were viewing a house he was selling, we hadn't put ours on the market yet but after meeting him and liked his gentle sales approach (not pushy at all, just informative & friendly) we …
Thank you so much, Abbie, for such an incredible review. It really means a lot to hear how positive your experience has been from start to finish. Jake and the team will be absolutely delighted with your feedback, we always aim to keep … More
5/5
GoogleAll the team at Gibson & Brennan are friendly! Teejai in particular was very helpful. Thank you
Thank you so much for your lovely review! We're delighted to hear that you found the whole team friendly, and Teejai will be especially pleased with your kind words. She works incredibly hard to help our clients and will be thrilled to know she made such a positive impression. Thank you again for taking the time to leave us a review
5/5
GoogleI’m very happy with the service I received from this agency while buying my new home. The agents were patient, supportive, and always available to answer my questions. They made the buying process smooth and stress-free. I truly appreciate their help!
Thank you so much, Silvia. We are really pleased to hear that your home buying experience felt smooth and stress free. The team loved working with you and we are glad we could support you every step of the way. If you ever need anything in the future, we are always here to help.
5/5
GoogleAs a first time buyer the whole process was made smooth and painless with constant updates and chasing. Gemma had made sure we were well informed with the whole situation and we would surely had been lost and clueless without her!
Hi Jack, It's great to hear that you're so happy with the service that you received from Gemma. … More
5/5
GoogleVery pleased from start to finish. Very professional, Mickey was great from first appointment Jake always responded promptly. good advice received all round and communications from Sophie throughout stressful process top notch Very happy Thank you team
Hi Andrew, it's very kind of you to take the time to leave such a positive review, thank you. We're so pleased that you're happy with the service that you received from us.
5/5
GoogleGibson and brennan was excellent at marketing my mobile home and communication was always very good.
Thank you so much for your lovely review! We're delighted to hear that you were pleased with both the marketing of your home and our communication throughout the process. Keeping our clients informed and ensuring every property receives the best possible exposure is something we pride ourselves on. Thank you again for choosing Gibson & Brennan and for taking the time to leave us a review
5/5
GoogleThe best estate agents I've ever used! I asked the property to be sold quickly and they delivered! Personal, friendly and professional service throughout the whole selling process and great communication. Completely stress and hitch free which is a rarity in the property world! Thank you so much Jake and Mikey!
Hi Natacha Thank you so much for such kinds words, we really appreciate it! So pleased we were able to help you, especially after the bad experience that … More
5/5
GoogleFrom Georgia and I, a massive thank you to Gibson & Brennan. They are the most professional estate agents in the area and will offer the best service when it comes to dealing with their clients. I cannot recommend them enough - if you want …
Hi Lewis, Thank you so much for your kind words. I'm so happy for you and Georgia that the sale finally went through after lots … More
5/5
GoogleWe had such a fantastic experience with Gibson & Brennan during the sale of our flat. From start to finish, the team were professional, proactive, and incredibly supportive. …
Hi Vikki, Thank you so much for your lovely review, it really means a lot to the whole … More
5/5
GoogleOne amazing experience. The team at Gibson and Brennan were so professional yet incredibly helpful when I was enquiring about a property. They made the whole process smooth, …
Thank you so much for such an incredible review! We’re absolutely delighted to hear that you had such a positive experience with … More
5/5
GoogleIt was great working with Jake. It was very nice that he listened to our questions patiently and answered quickly. It amazes me how our home purchase ended so quickly. Of course, there is only one answer to this: the meticulous work of Jake and his team. thank you very much for everything Esra & Bedran
Hi Esra and Bedran Thank you so much for your kind words and for leaving such a lovely review. Seeing the happiness on your faces when I handed you the keys is exactly the reason that we do this job! So pleased to hear that you're enjoying your new home so much. In the future if you ever do decide to sell, you know where we are!
5/5
GoogleGibson and Brennan have been absolutely fantastic. Me and my wife are not experienced with technology but everyone in the office has helped every step of the way. On a few occasions the lovely Sophie has came to our house out of her working …
Hi Tony, Thank you so much for your wonderful review! We’re thrilled to hear that you and … More
5/5
GoogleWe instructed Gibson and Brennan after relieving our previous Agents of their duties (15+ viewings with no real effort to sell). It can only be a 5 star review from us, from the outset we knew Gibson and Brennan are here to sell houses. …
Thank you so much for leaving us such a lovely review, we really appreciate it. It wasn't the easiest of journeys, but we are so happy that you now get to enjoy life as a three in your beautiful new home!
5/5
GoogleThey have been great, helped us find our first home and we are really grateful for all the effort they put in!
Thank you so much for your lovely review! Helping you find your first home is such a big moment, so we’re really pleased … More
5/5
GoogleAll staff showed full commitment in resolving all issues raised.
Thank you, Abubakar, for your fantastic review. We're delighted to hear you felt supported throughout the process and that our team was able to resolve any issues along the way. Your kind words mean a great deal to us, and we truly appreciate you choosing Gibson & Brennan. We wish you all the very best for the future.
5/5
GoogleFantastic company. Sold our house very quickly and brilliant customer service
Thank you so much for your fantastic review! We're delighted we were able to help achieve such a quick sale for you, especially after your property had previously been on the market with other agents. It's great to hear that our fresh approach and proactive marketing made the difference. We're also really pleased that you were happy with the customer service you received throughout the process. Thank you for placing your trust in Gibson & Brennan
5/5
GoogleI would highly recommend Gibson & Brennan, they have all been fantastic during the whole process. Jake and Mickey were very helpful last year with valuing my two properties, helping me to get them on the market and dealing with copious open …
Hi Luke, Well, that was a longer journey than we anticipated, but we're so pleased that both properties have now completed and you can finally relax and enjoy your new … More
5/5
GoogleWe want to say a massive thank you to Jake Gibson, Mickey Brennan and their assistant Adam for their excellent service throughout the process from offer to completion in the purchase of our property in Basildon. We couldn't have asked for …
Hi JK, Wow, thank you for such an amazing review of the service received during your purchase. We really are touched by your kind and positive words and its feedback … More
5/5
GoogleWe are so grateful to Jake and Mikey for their continued professionalism and positivity in our selling and buying process. They kept us well informed at all times and were happy to assist in getting surveys completed when we our daughter …
Hi Katie, We are so delighted for you all that you are now in your beautiful new home. Thank you so much for taking the time to leave us a review and for your kind words, we really appreciate it!
5/5
GoogleGibson & Brennan Estate Agents Valued my property and Mickey was a fantastic and very profession and very good knowledge about the properties around and area. He has given really good advice for property search and market. I will definatly recommend him to use in Future.
Hi Jigisha, Thank you for your kind words, we really appreciate the feedback and we are happy that our level of knowledge for the local area has impressed you. … More
5/5
GoogleThank you so much Gibson and Brennan Estates for all the support in the purchase of our new home. I would like to thank specially Jake, Mickie and Sophie for their help and support. Sophie, you are really good in your job. Thank you so much for all the effort you put for us.
Thank you so much for taking the time to leave us a 5-star review. It's great to hear that you are so pleased with the service you received from us. Wishing you many happy years in your first home
5/5
GoogleJake, Sophie and Mickey are an amazing team of 'human beings'. I hate to use the term 'estate agents' because lets be honest 'estate agents' dont have the best reputation. Until ... Gibson & Brennan! I am a mortgage adviser by profession and i used to own an estate agents and I recently asked Gibson & Brennan to sell my buy to let flat in Leigh-on-Sea. I wouldnt have used anyone else. They offer a no bull****, empathetic, efficient, professional, highly personalised service with a 'nothing is too much trouble' attitude. And it does not matter where in Essex or London your property is - they will get it sold with their unique and innovative online marketing skill sets. Lets be honest - everyone is going online now to search for their next home, if you are reading this then you alreday are! Highly recommend!
Hi Beth, Thank you so much for taking the time to write such a lovely review. It's great to hear such positive feedback, especially from somebody who knows this industry, so thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gibson & Brennan Estate Agents, Basildon won Gold.
