Trusted Agent profile · Basildon
Verified
★★★★★
328 reviews across 2 platforms
Cornwallis House, Howard Chase, Basildon, SS14 3BB
Gibson & Brennan Estate Agents's office in Basildon, at Cornwallis House, is rated 4.9 out of 5 across 328 reviews on two platforms, including 316 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Gibson & Brennan Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
GoogleA great company, very friendly and helpful staff and had good communication throughout the buying process. Would definitely use again.
Thanks so much for taking the time to leave us a review, Harry. We are really pleased to hear you found the team friendly and helpful, and that … More
5/5
GoogleA big thank you to Mickey and Jake for all your hard work to get our property sold! We couldn’t have asked for better estate agents. They worked non-stop to give us the best experience and would highly recommend to anyone! …
Hi Becky, Thanks for you kind words, we have loved working with you both and look forward to seeing what you do in the new project.... keep us updated with plenty of progress pictures :-D Jake & Mickey
5/5
GoogleThe team took over the sale of my flat following poor service from another estate agent. Gibson and Brennan were friendly and reassuring and their staff were professional throughout.
Hi Anthony, Thank you for leaving us a 5 star review, it's great to hear that you were so pleased with the service, especially given that you had such poor service with … More
5/5
GoogleAmazing service Was stress free Team were amazing …
Hi Debra, thank you for your kind words and recommendation. We’re delighted to hear that your experience was smooth and stress free, and … More
5/5
GoogleWe could not be happier with the service provided from start to (almost) finish. From meeting Jake at the property at the very first viewing, to every email, …
Thank you for your wonderful review, Brooke! We're thrilled to hear that Jake and Sophie were able to make your buying and selling experience smoother and more enjoyable. It's great to know that Sophie’s dedication to providing prompt and … More
5/5
GoogleCannot recommend Gibson & Brennan enough. Very professional staff who go above and beyond. Special mention to Sophie
Hi Denise, we're so happy to hear that you're so happy with the service that Sophie provided. Thank you for leaving us a review
5/5
GoogleCan’t praise Gibson and Brennan highly enough, having just sold my house in Langdon Hills via their Estate Agent Services. We mostly dealt with Jake, for whom nothing was too much trouble. Jake managed our expectations well, and project …
Hi Glen It's so lovely that you've taken the time to leave us such a great review, we really appreciate it! … More
5/5
GoogleSophie Morgan - What an absolute star, she has been on point all the way through the buying process. Will be very sad not to be dealing with her anymore. Good luck in whatever your future brings, may it be prosperous.
Hi Darren, Thank you so much for your wonderful review! We’re thrilled to hear that Sophie … More
5/5
Google⭐️⭐️⭐️⭐️⭐️ From the initial consultation to the final sale, Gibson & Brennan's estate agents were always on hand to offer sound advice and guidance to me and my partner during our sale of our house. From pricing to marketing techniques, they made sure to ensure that our property was marketed in the best possible light. One of the standout features of Gibson & Brennan was their attention to detail. Their estate agents (Adam & Mickey) took the time to get to know us and our needs, which made the entire sales process a breeze. They were proactive in their approach, always keeping us informed of any updates or changes, ultimately providing peace of mind. In addition, Gibson & Brennan's marketing efforts are second to none. They made use of all the latest technologies and social media platforms to ensure maximum exposure of our property. Their strategic approach pays off, resulting in a quick sale time. Overall, if you're looking for a reliable and professional estate agent that puts you first, then look no further than Gibson & Brennan. Their knowledgeable staff and exceptional service make them a leader in the property sector. Thank you again! x
Hi Ashleigh, Thank you so much for taking the time to leave us such a detailed review. Your feedback is important to us, and your kind words really are appreciated. We endeavour to provide excellent marketing alongside great customer service, so it's so lovely to hear that you have had that experience. Thank you again, and all the best in your new home.
5/5
GoogleJake and Sophie couldn’t have been more attentive 🫶🏻 Gibson and Brennan are more than just an estate agent, they go the extra mile to …
Hi Molly, Thank you so much for leaving us such a lovely review. We're so happy that you are so happy with the service you have received from us. … More
5/5
Google⭐⭐⭐⭐⭐ Gibson & Brennan Estate Agents provided a professional, friendly, and efficient …
5/5
GoogleGibson & Brennan are a great estate agent. From my first viewing with Mickey, to constant updates from Isobella as well as her efforts to keep things moving along, they’ve been brilliant from start to finish! I would highly recommend their services!
Hi Joshua, Thank you so much for your kind words and for leaving us a review. We're so pleased you are happy with our service, and wish you all the best in your new home.
5/5
GoogleSuper experience with these guys Jake was really helpful throughout the whole process and made it all seem easy (even when it really wasn't!) Would deffo reccomend them to friends
Hi Molly Thank you so much for leaving a lovely review. We're so pleased we helped you get your first property, and we're loving seeing the updates of what you have been doing to it since you bought it. We can't wait to see the end result!
5/5
GoogleWe were shown around our prospective house by Jake, he was very thorough . I fell in love with the house immediately 😍. …
Hi Paul, Thank you so much for leaving us such a lovely review, it's great to hear that you've been so pleased with the service that you have received from us. … More
5/5
GoogleJake and Sophie is the dream team!!!Thank you guys he was amazing job.
Hi Athina Thank you so much for your kind words! We wish you all the best in your first home together, and we can't wait to see what you do to it! Keep the pictures coming!
5/5
GoogleSophie was very helpful in our viewing and following up with other properties
Hi Tasarla So pleased to hear that you're happy with the service provided by Sophie, and than you for leaving a review. Hopefully she'll find you your dream home soon!
4/5
GoogleMainly found the team approachable and helpful. At times communication was limited and hard to get through. This improved when new staff took over our file
Hi Julianne, Thank you for taking the time to leave us your review on the service. I think that you are right in that there was a little dip in the service levels … More
5/5
FacebookFrom selling my house 4 times over and the chain breaking down on each occasion with a very well known agency. I decided to list my property with Gibson and Brennan. As soon as the property was listed for my ‘Dream Price’ it sold on the first viewing and took less than 12 weeks to go through the motions and get me into my new home!!!!The listing blew everything else in the price range out of the park and i kind of fell in love with my house again!!!! From the drone shots to the walk around video and 3D model they impressed me with the technology they had implemented to show my house in the best light! - Unfortunately needed more space so we had to move. I can honestly say the professionalism and desire to meet every need of their clients shines through. With an open and HONEST communication strategy, Gibson and Brennan out perform the rest! - trust me i know One very very happy customer!!!Well done Mickey and Jake
Thank you so much Tim. It really was our pleasure and we’re so pleased we were able to help you with your move.
5/5
GoogleVery professional!!! Super respectful! So quick responses! Done ! Outstanding service!!!!!!!!
Thank you so much for leaving us a five star review! It's so great to hear that you found the service to be outstanding! If there is anything else we can do to help in the future, please get in touch :-)
5/5
GoogleSimply put: Jake is *amazing*. He made our dream house a reality - he kept in touch with us throughout and …
Hi Fran Thank you so much for leaving such lovely words about us and the service we provided, it means so much to us. … More
5/5
GoogleSophie and Jake have been fab, the team are transparent, honest and have been at the end of the phone and quick to respond to any of our questions or queries. Would highly recommend :)
Hi Stevie, Thank you so much for your review and 5-star rating, we really appreciate it.
5/5
GoogleFrom the initial consultation to the final sale, Gibson & Brennan's estate agents offered great support. We are so happy that we found the house through G&B. We completed in 2 months, 2 weeks & 1 day, and they definitely played a massive part in making that happen. Thanks a lot everyone, keep up with the great work!
Hi Agne, Thank you so much for taking the time to leave us such lovely review, it really means a lot to us. … More
5/5
GoogleJust had a pleasant call with a lady called Sophie talking about mortgages ! Glad to say she has given me some great advice and informed me of things that I never even knew about ! I have made and appointment and I Can’t wait to sit down and have a proper chat thank you ,
Hi Daniel, thank you for your review. We're looking forward to meeting you and helping you make your move.
5/5
Google⭐️⭐️⭐️⭐️⭐️ Gibson & Brennan are brilliant! Jake and Mickey are incredibly friendly, helpful, and knowledgeable, nothing …
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with our team. Jake, Bonita, Gemma and I are thrilled that we could make the process smooth and stress free for you, and it really … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gibson & Brennan Estate Agents, Basildon won Gold.
