Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn exceptional level of high quality service from the Douglas Allen team
Within a week of marketing my property I had an offer. I put my trust in Douglas Allen to find the most suitable buyer in every aspect. I couldn't believe my luck when the offer was confirmed. I am very grateful to the team for being committed and using their knowledge and expertise to find a buyer.
Logan · 13 October 2015
Agent replied · 25 October 2024
Dear Logan,Thank you for your kind comments. I assure you though it wasn't luck, we take much pride in the way that we market properties, find the right buyer then negotiate the very best deal on your behalf. Local knowledge of the market is essential for doing this and I am delighted we have been able to use this to such good effect on your behalf.We never underestimate what big decision choosing which estate agent to use can be so thank you for putting your faith in us, I am glad that we were able to repay it so well.Kind regards,Jon Holden - managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotInitial dealings with Douglas Allen - Stuart
Without sounding like a pre-written review, I can only say how impressed I was with Stuart and Douglas Allan.
From my initial visit to the branch to signing on the dotted line he has made me feel valued as a customer and he oozed professionalism.
I feel confident I will get the maximum price for my property.
Mr · 20 July 2015
Agent replied · 25 October 2024
Dear Mr Phillips,It is great to read about how Stuart Pass has impressed you so much and I feel sure that Stuart and his Wickford team will not only continue to provide you will the highest levels of customer care but will also work tirelessly with your best interests at heart to achieve as you request, the highest price possible for your home.Thank you very much for your custom and in taking the time to post this review.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotAfter 18 months of trying to sell our…
After 18 months of trying to sell our house with 3 different agents, Douglas Allen sold it to a buyer from the very first open day. Says it all really! Robin, Sarah, and the team worked very hard to get it over the line and we couldn't be happier with their service!
Clive · 19 December 2019
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotFuat#douglas#chingford#amazing
Thank you Douglas Allen Chingford for all the amazing help and professionalism you have shown me during my purchase.I wish all the staff all the best and a successfull future.I found the services provided amazing. I will recommend you guys to every one that want to buy a property.
Fuat · 24 November 2020
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotFast, efficient and got the price we were looking for
Douglas Allen provided us with excellent service both in buying - and selling - our house and new property. The same agent (Ray Phipps) oversaw both purchase and sale, was available when we needed to speak to him and conducted viewings that resulted in at least five offers above our target price. We couldn't be happier.
Victoria · 10 March 2016
Agent replied · 25 October 2024
Hi Victoria,Thank you for your comments regarding Ray Phipps from my Wanstead office. Ray has worked for us now for over 10 years and has that genuine will to want to help his clients throughout the moving process. I am pleased to hear that you had so many offers over your asking price and I am sure you will have fun spending that extra cash !thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotGreat service.
Michelle and her team from Chadwell Heath branch were friendly and did a great job selling my property. I am very satisfied.
Luiz · 19 August 2022
★★★★★ 5/5
TrustpilotI have been very impressed with the …honesty and professionalism...
I have been very impressed with the service, approach, professionalism, honesty and general support by Ammer Haroon in our journey finding somewhere to buy. The process can be somewhat frustrating but his assistance and approach really makes such a difference. I would recommend you speak to him whether you are looking to buy or sell.
RME · 15 July 2017
Agent replied · 25 October 2024
Hi RME,thank you for your comments regarding the Honest, professional and transparent service that you received from Ammer in the Ilford Office.Thanks againRob wadeAssociate Operations Director
★★★★★ 4/5
TrustpilotExcellent service
Douglas Allen treated me with respect and professionalism. I was helped pretty much by everyone, but I dealt specifically with Abbie and Chloe. They were both helpful, polite and professional. I particularly appreciated Abbie's efforts and availability when it came to the nitty-gritty of dealing with the contract between me and the tenants.Thanks
Evary · 19 January 2019
Agent replied · 25 October 2024
Hi Evary,Thank you for taking the time to post your review regarding Chloe and Abbie in our Letting Department.I was pleased to see that they have give you a premium service and covered the key points with you.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
GoogleOne of the best agent....Thank you for making me feel comfortable and helping me out.....I will definitely come back in future
Daniel · 28 December 2023
Agent replied · 23 October 2024
Hi Daniel,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted they were able to make you feel comfortable throughout the process.
Best wishes,
Douglas Allen.
★★★★★ 5/5
TrustpilotLinda at Douglas Allen was fantastic
Linda at Douglas Allen was fantastic. Her persistence prevented the sale from falling apart on several occasions. Not only did she nip at the heels of every party in the chain she also kept us well informed and assured that everything was moving in the right direction.
Oliver · 28 January 2021
Agent replied · 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotPurchase completed.
Many thanks to Jayden Campbell for his help and support in the purchase of my flat. A very helpful and professional agent. Thank you!Elide Robinson
Elide · 21 February 2022
★★★★★ 5/5
TrustpilotI would recommend Douglas Allen to…
I would recommend Douglas Allen to absolutely everyone searching for their ideal property. More importantly I would recommend people interested in buying a property to go see Hasan Anwar his customer service skills are second to none and he actually makes the effort to cater for your needs when viewing a property.
Sajaad · 28 March 2019
Agent replied · 25 October 2024
Dear Sajaad, Catering for your needs is the key to really being able to help you find your home. We pride ourselves on ensuring we fully understand how we can help, then following this through until you are settled in. I will pass on your thoughts to Hasan and wish you all the best for the futureKind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotBasildon - Abbie Wilson / Chloe Costa
Basildon - Abbie Wilson and Chloe CostaA Big Thank you for Abbie and Chloe for organising the let of the property within a short time. They were very friendly and professional and had answers for all the queries. It was a pleasure to deal with them and I would not hesitate to recommend them
Rajasekar · 12 September 2017
Agent replied · 25 October 2024
Dear Rajasekar,Our aim is to always Let a property in the shortest possible time whilst achieving the best Monthly rent possible. We are fully aware that whilst a property is standing empty it is not being productive and therefore costing you at the same time. I know the lettings team will always be on hand to ensure that any questions you have are fully answered and updated.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotI was after some investment advice and…
I was after some investment advice and got everything I needed and more from Woodford. Thanks to Owen Steve and Sheryce
Will · 17 August 2022
★★★★★ 5/5
GoogleTina Askan was very professional and extremely helpful during the purchasing of
2 Partridge court Stanford Le hope.PositiveResponsiveness, Professionalism
Roy · 24 October 2022
★★★★★ 5/5
TrustpilotThank for Douglas Allen Barkingside.
Thank for Douglas Allen Barkingside.. What a team we became familyThank you Ammer Kailesh Michael Bill you all went that extra mileAndrew Bilby for keeping it all togetherWoodford Green Steve and Keith for holding the flatWe thank you all.. for making this possible for our mum Ruth to have a new journey.. 🙏
Maxine · 26 March 2018
Agent replied · 25 October 2024
Dear Maxine, Thank you for adding your thoughts on both our Barkingside and Woodford Green offices, I really hope mum is enjoying her new flat and all is going well.We always try to go the extra mile and ensure where possible the sale moves to a successful completion, having our sales progressors certainly helps to iron out any issues whilst keeping you regularly updated.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotWe bought with Douglas Allen and they …
We bought with Douglas Allen and they were extremely efficient and professional throughout the whole process. Were it not for Steve being prepared to go the extra mile we would not have been able to buy our house. I would thoroughly recommend them. Furthermore we used their mortgage advisor Will who was fantastic.
Suzannah · 5 January 2018
Agent replied · 25 October 2024
Dear Suzannah,Thank you very much for taking the time to post your 5 Star review of our Woodford Green office regarding the purchase of your home and how they helped you arrange your mortgage. On behalf of us all I would like to wish you many years of happiness there.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotHave dealt with Ola and would recommend…
Have dealt with Ola and would recommend him as an agent. Promptly dealt with any queries I had and was always polite ans helpful.
Humaira · 1 March 2022
★★★★★ 5/5
GoogleI bought a house with Les in Douglas Allen and I am very happy with the service I was given the house is really good house and I will tell my friends and family they should use Les and Douglas Allen BasildonPositiveResponsiveness
Besnik · 24 October 2021
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Douglas Allen
★★★★★ 5/5
TrustpilotGood experience!
Had a pleasant experience dealing with Joe and the other agents at the Barkingside branch during the purchase of my new flat. They were able to resolve issues effeciently and had good knowledge of the area and the property. Would recommend them to help you find a property that suits you!
WV · 4 March 2019
Agent replied · 25 October 2024
Dear Warren, I am so pleased that Joe and his team at our Barkingside office helped you have as you say a pleasant experience when buying your new flat. Having the knowledge of the area and being available always helps to ensure that any issues that occur can be resolved quickly and efficiently.I wish you all the best in your new home and please let everyone know how we can really help.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotNatasha
Natasha, who provides the "Sales Progressor" role for local sales, has done a fabulous job liaising between solicitors - to chase them down along the whole chain to enable exchange to take place. Certainly not an easy job! Thanks to Douglas Allen we have had a pretty straightforward and stress-free experience :)
Linda · 27 June 2018
Agent replied · 25 October 2024
Hi Linda,thank you for taking the time to post your 5 star review regarding Natasha our sales progressor for the Chingford office. Natasha work tirelessly in the background to help get our sales to the point of exchange and to make it as stress free as she can.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotExcellent and friendly service
Douglas Allen offered the best looking brochure and widest scope of buyers available. They quickly had viewers in and we've had an offer within the week. They have an "after-offer" team to progress the sale so we hope this part of selling will be just as good as the first part of our experience!
CJ · 26 August 2015
Agent replied · 25 October 2024
Dear CJ,Thank you for your complimentary comments regarding our brochures. Not all estate agents go to the lengths that we do to provide the very best marketing which increases the enquiries we get from buyers. As you have discovered, this really works with the viewers and Offer you have received within the 1st week alone!I wish you every success with your move and thank you for choosing Douglas Allen to help you.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotThe staff at Douglas Allen Woodford are…
The staff at Douglas Allen Woodford are great. Helped me on a purchase of a house with great commitment and customer service. Great help especially from Aseena at Woodford, very professional & kept me informed throughout the negotiation process. They genuinely care about service if you are committed. Highly recommend to others.
Mohammad · 6 May 2018
Agent replied · 25 October 2024
Dear Mr Farhan Normani,Many thanks for your 5 Star review regarding our Woodford Green team and in particular Aseena there. We are very glad we were able to help you purchase your new home and I wish you much happiness living there.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotDid the job
Second time of using this estate agents. On this occasion communication was good and professional. Simon, the manager and his staff were excellent throughout. A special mention for Janine who dealt with the follow up process after we had secured a buyer. Her help in securing exchange of contracts was exceptional, thank you.
Robert · 30 August 2016
Agent replied · 25 October 2024
Dear Mr Couchman,Thank you for taking the time and trouble to post this 5 Star review of our Loughton office and to recognise Simon and Janine especially. We fully appreciate that you are spoilt for choice when it comes to choosing an estate agent which is why we really do set out to provide a service that is genuinely second to none which customers like yourself can benefit from through excellent results and superior levels of service.On behalf of the whole team, thank you very much for your custom and we look forward to welcoming you back for a 3rd time!Regards,Jon Holden - Managing Director, Douglas Allen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
