Douglas Allen Basildon reviews

★★★★★ 5/5

Trustpilot

selling my home

excellent professional and friendly service,very helpful nothing is to much trouble. thank you David and Michael.

Janice · 17 June 2016

★★★★★ 5/5

Google

I’ve been really impressed with the level of service I’ve received from Douglas Allen. Phebi and Luke in particular have been exceptionally helpful, in what is generally a very stressful time.

Anna · 28 November 2023

★★★★★ 5/5

Trustpilot

excellent service thank you Riana

I’ve had a really friendly and positive experience with all the team at East Ham office. I had the pleasure of dealing with Riana, who was able to give me honest and professional advice. I have recommended Douglas Allen to my friends as it would be a disservice to get the word out!

Benjy · 19 August 2021

★★★★★ 5/5

Trustpilot

Will nash

One name one warranty that everthink is fine! I get my mortgage and now I write this to my property! I want in this office I just sit down and show all possible option and one day book everthink to me as my propert was race to survey! Very clear in all progress very good as call my sollicitor in more options! Thank you

Luca · 13 January 2016

★★★★★ 5/5

Trustpilot

Amazing service from Nisha

Nishas service was amazing! Very professional,enthusiastic and very helpful, she made the purchase of our new home as smooth as possible. Thank you Nisha, keep up the hard work!

Jagdeep · 27 September 2022

★★★★★ 5/5

Trustpilot

Saturday afternoon viewing

Ellie met my sister, who knows me well, and me a potential buyer outside semi detached for sale. The seller answered all out questions.When my sister and I had looked round streets saw Ellie having shown other people round. Gave her an offer to pass to relevant lady in office on Monday.

Sally · 6 October 2021

★★★★★ 5/5

Trustpilot

Excellent

Hello, I thought that Douglas Allen gave me a very good service.I was very impressed with Ben and Maria they were on the phone every time I had a question and chatted through things with me when I was concerned. I think they both provided a very good service.Overall they did a great job and I would recommend DA moving forward.Thank you

Frankie · 16 April 2018

★★★★★ 4/5

Trustpilot

First-time buyer

The Douglas Allen team were very helpful throughout the entire process. Khaleesha especially, who was on the ball come rain or shine. As expected, there were a few bumps along the road throughout this process and every time we hit one Khaleesha would act fast to resolve it and help us feel at ease. Bit of a legend.Would be happy to recommend.

Stuart · 19 March 2018

★★★★★ 5/5

Trustpilot

Recommendation

I found Douglas Allen to be really helpful and particularly accommodating when arranging viewings and subsequently any further inspections of the property I offered on. Nothing was a problem, I was always able to get hold of them immediately on the telephone and they were very good in keeping me up to date with the progress of my purchase from start to finish.

Deborah · 31 October 2016

★★★★★ 5/5

Trustpilot

Amazing service

Sold my property in no time & surpassed my expectations. Thanks Ray, Nathan & Janine!

Mr · 18 April 2016

★★★★★ 5/5

Trustpilot

Will Nash

Will Nash has been enormously helpful and responsive in helping me secure mortgages. Highly recommended!

Wayne · 26 February 2016

★★★★★ 4/5

Trustpilot

Patient and Helpful

Although new, Hassan has been helpful, professional and optimistic - keep up the good work.

Anonymous · 18 February 2016

★★★★★ 5/5

Trustpilot

I had the pleasure of dealing with…

I had the pleasure of dealing with Khalleesha although we decided to go with the first property that we saw via a private sale. she was very attentive and out of all the agencies that we were in touch with she was the only sales person who kept in contact with us. And being in the Financial Services industry myself she is a very strong asset for your business.sadly we couldn't place our business with Khalleesha marks out of a 100 = 150 Malcolm Nathan

M · 30 March 2022

★★★★★ 5/5

Google

Greg, Luke and the Team have been absolutely amazing.. went beyond estate agent duties for my elderly father.. highly recommended can’t thank them enough

Leeann · 9 July 2025

★★★★★ 5/5

Trustpilot

I have been absolutely thrilled with…

I have been absolutely thrilled with the service I have received. From start to finish everything was handled for me initially by David who took the property on to Tom who expertly dealt with the viewings and all the follow ups. I never had to chase snd things were always dealt with promptly especially by the Sales Progressor Chelsey who practically had to hold my hand through what can be a very stressful process. I can’t thank the team enough

Claire · 23 March 2022

★★★★★ 5/5

Trustpilot

Good service before and after sale

Sold our house after another estate agent had failed to do so. After we accepted the offer, Natasha the sales progressor was really helpful, always returned our calls, and was able to get through to the conveyancers which I was seldom able to (I wouldn't recommend their conveyancing partners, choose a good local solicitor instead!).

Mark · 7 December 2020

★★★★★ 5/5

Trustpilot

I went into Douglas Allen in Chadwell…

I went into Douglas Allen in Chadwell Heath because I wanted help finding a house and understanding the processes. I spoke with Budrul and he was very friendly and professional from the get go. He explained everything in detail and made me speak to an financial advisor to go over my costs. Will definitely recommend this estate agent.

Saidul · 10 December 2019

★★★★★ 5/5

Trustpilot

I really appreciate the suppprt from…

I really appreciate the suppprt from Douglas Allen as an organisation. I was particularly pleased with the first class customer service from Aseena. There were no delays. I would highly recommend!

Jason · 30 April 2022

★★★★★ 5/5

Trustpilot

Friendly, helpful and efficient team

Friendly, helpful and efficient team. I spoke with Deniz about being referred to their mortgage advisor. Appointment set up within the same day.Owen Massarella, found very competitive mortgage deals and submitted these on a Saturday to secure the deal. Thank you.Excellent service.

Hanife · 25 November 2022

★★★★★ 5/5

Trustpilot

Compliment So far

We are in the process of selling our property and I wanted to compliment tow members on the team at Eastham. Maureen and Wassim have been extremely helpful, supportive and reassuring in such a big time in our lives. I found Wassim personable, profession and honest. I have found Maureen Sensitive, professional and supportive. I feel at ease with EastHam Dougals Allen

Nicolle · 13 December 2016

★★★★★ 5/5

Trustpilot

Great!

I chose Douglas Allen because of good reviews and I am happy I did so. It had been an excellent service from Abbie, Basildon branch. Very professional, quick to respond to all questions and it had been a great experience. I had worked with a handful of estate agents over the years and it is indeed a brilliant service.

Anonymous · 19 February 2019

★★★★★ 5/5

Trustpilot

Came into Woodford a few years after…

Came into Woodford a few years after buying my home to refinance. Steve remembered me and even though he was busy he took time to help me with some questions. Great advice and so nice to think I am still valued years later. If I ever sell then there is only one choice for me and that's Douglas Allen

Michelle · 6 February 2019

★★★★★ 5/5

Trustpilot

Paris and Monet - Lettings

Paris stepped in after a member of staff quickly left employment - after a week of our calls and emails going unanswered Paris became our point of contact and between her Monet they rebuilt our confidence and the rest of the process was stress free. First time ever I can see we have felt genuinely cared for as customers. Thank you!!

Sam · 15 May 2017

★★★★★ 5/5

Trustpilot

Great service from the Chingford team

The whole team at Douglas Allen chingford have been extremely helpful making the entire buying process a lot less stressful than I had imagined. They have been extremely attentive Everyone has been happy to answer my many questions . We are currently in the process of buying our new home and couldn't be happier with the service we are receiving.

Mrs · 11 March 2018