Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service with no real problems…
Excellent service with no real problems would highly recommend top team Jessica and co , many thanks..
Damien · 18 June 2019
Agent replied · 26 December 2024
Dear Mr Chilton,Many thanks for your 5 Star review regarding the service received from Jess at our Chingford office, she will be delighted she was of assistance to you.Kind regards,Jon Holden- Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotProperty sale
They managed to sell my flat which had a short lease for a reasonable price, whilst offering me invaluable advice.
Miss · 19 March 2015
Agent replied · 26 December 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotExcellent service from all the team in…
Excellent service from all the team in the Chingford branch
Nina · 11 May 2021
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
GoogleChristine my contact at Billericay Connells worked tirelessly to make our sale complete using her knowledge and comman since approach and the ability to cross every hurdle with the least amount of fuss . Thank you very much for everything you personally made this happen
Deborah Hardy
Deborah · 27 October 2019
★★★★★ 5/5
TrustpilotExcellent services
Excellent services by Abbie Wilson of Basildon branch from the beginning to the very end.Well done Abbie
Allen · 10 April 2018
Agent replied · 26 December 2024
Hi Allen,Thank you for posting your 5 star review regarding Abbie in the Basildon letting team.Always good to hear of great service givenRob wadeAssociate Operations Director
★★★★★ 5/5
Trustpilot1st time buyer
Easy to work towards a common goal - Khaleesha and Will have helped in every way possible
Sam · 21 February 2018
Agent replied · 26 December 2024
Dear Sam,Thank you for your kind words and 5 Star review of the service you received from Khaleesha at our Woodford Green office, she will be delighted she was able to help you so much.Regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotSarah at Chigwell thanks for all the …
Sarah at Chigwell thanks for all the help and for your first class service. Much appreciated !
Harry · 8 February 2018
Agent replied · 26 December 2024
Dear Mr Murphy,On behalf of Sarah at our Chigwell office, many thanks for your kind words and 5 star review.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotExcellent service by the epping team
Excellent service by the epping team. Extremely professional and very efficient with the whole house buying process
Mr · 16 January 2018
Agent replied · 26 December 2024
Dear Jethwa, Thank you for your feedback on the Epping office, as you say we are here to ensure the whole house buying process is efficient and handled professionally. I wish you the best in your new home. If we can offer the same level of service to anyone you know please pass on our detailsKind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
Trustpilothave been looking for a while and steve…
have been looking for a while and steve at woodford has been my rock. he knows pretty much everything there is to know about houses and made it exciting rather than daunting
Emilee · 17 August 2022
★★★★★ 5/5
Trustpilotvery responsive and regular updates
very responsive and regular updates. overall very happy with the service.
James · 24 September 2020
Agent replied · 26 December 2024
Good afternoon James, Thank you for your review, it's greatly appreciated. Kind regards,Danielle
★★★★★ 1/5
TrustpilotDo not use this Estate Agent
Do not use this estate agent the manager has not one clue on the 14 day cancellation policy.
Mrs · 4 September 2015
Agent replied · 26 December 2024
Dear Mrs Cleaver Thank you for your comments and we are very sorry that you feel this way. Our Customer Relations department are aware of your concerns and have been in direct communication with you. We hope that they have been able to resolve the matter to your satisfaction.
★★★★★ 5/5
TrustpilotVery helpful throughout process with a…
Very helpful throughout process with a successful sale achieved! I would be happy to recommend.
M · 25 January 2019
Agent replied · 26 December 2024
Dear M Dunham,I'm glad we were successful re the sale of your home, many thanks for your 5 Star review.Regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotAmazing
I found the service from the Wanstead branch and Ray Phipps and Janine amazing at all times
Adam · 17 March 2017
Agent replied · 26 December 2024
Hi Adam,Thank you for your review regarding Ray and Janine at the Wanstead branch.I will pass on your commentsThanks AgainRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotExcellent Service
Linda and her colleges help me to sell my house .
Mary · 20 August 2020
Agent replied · 26 December 2024
Good afternoon Mary, Thank you for taking the time to send in your review, especially with your comments about Linda and the team. I will be sure to pass this on. Kind regards,Danielle
★★★★★ 5/5
TrustpilotCustomers service first classs
We couldn't praise David from Hornchurch enough. He kept us informed at all times through each stage of the buying and selling process.A very understanding company.
Julia · 11 March 2023
★★★★★ 5/5
GoogleBought our first home with their help. Very pleased with the service received. They can help with every aspect the purchase including the financial advice. We received great support from Roland, the mortgage adviser. After two years from the purchase we still have their support.
Leo · 27 October 2019
★★★★★ 5/5
TrustpilotExcellent personal yet professional…
Excellent personal yet professional manner of both ladies we have met.
Jeff · 8 July 2020
Agent replied · 26 December 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotExcellent help for a first time landlord
Very helpful throughout the whole letting process and always available to answer any questions i had.
Jon · 21 October 2017
Agent replied · 26 December 2024
Dear Jon,Thank you for taking the time to post your review, I am glad that Chloe and her team gave you the '5 Star Treatment' that has been so helpful.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotChristy help me with all the…
Christy help me with all the information required . Thank you
Adrian · 25 June 2020
Agent replied · 26 December 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
★★★★★ 1/5
TrustpilotEngage in illegal practices
Pretended to submit my offer but wasted my time.
Fariha · 17 April 2024
★★★★★ 5/5
TrustpilotTanya keene
Tanya keene, the name our family will remember for a long time. As a 1st time buyers how you helped us through all the tough times and obstacles, much appreciated. Many thanks
Customer · 9 June 2022
★★★★★ 5/5
TrustpilotGreat service and professional …
Great service and professional approach.Jordan Stoute Chigwell office were excellent, always available and helpful!Many Thanks
Evgeni · 8 November 2017
Agent replied · 26 December 2024
Dear EvgeniMany thanks for your 5 Star review of Jordan at our Chigwell office, I am glad you found him so helpful.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotGreat personalised service
Great personalised service, kept us in the loop all the way through the process.
Gareth · 22 July 2018
Agent replied · 26 December 2024
Dear Gareth,Thank you very much for your review, glad we were able to help with your move.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotChadwell Heath Branch
Lovely staff at this branch. Always kept me informed of what was happening.
Claire · 7 February 2019
Agent replied · 26 December 2024
Dear Claire, Thank you for your feedback and being a valued customer. Keeping people informed is our key aim in all we do.All the best for the futureKind regardsPaul Ingleton - Associate Operations Director
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