Connells Billericay reviews

★★★★★ 5/5

Google

I dealt with Terri and Olivia at the Billericay branch. Both were fantastic. Olivia was very professional and lovely to work with - she pushed hard to get my sale finalised before Christmas and I am very grateful to her for that. She was always on hand for advice and couldn’t have made the process any easier - thank you very much!

Dawn · 17 January 2026

★★★★★ 5/5

Google

Despite other agents struggling to sell our house, Terri and the team have given me consistently good advice. This has led to me receiving an offer which we have accept entirely and myself and the family are delighted. This was all possible thanks to the expertise and dedication from Terri and her staff.

David · 17 March 2026

★★★★★ 5/5

Google

A big thank you to the Billericay branch of Connells, managed by Terri and her team, Kieran and Abbie. They are something special, very professional and go that extra mile to help you through the process. Our sale went very well and we sold quickly. We then looked for a property out of the area, Kieran called contacts he had in that area who then called us to help. Nothing is to much trouble for this branch and I would highly recommend them to anyone.

Barry · 15 June 2025

★★★★★ 5/5

Trustpilot

We have been in our new home for just…

We have been in our new home for just over a week & to say we are pleased is an understatement. The service from the staff at the Wickford office has been fantastic from the first viewing with Caroline we knew this was the house we had been searching for. I have to mention the hard work carried out by Natasha in getting us through the exchanging of contracts & completion process, her efforts were outstanding! Thanks to everyone else that helped get us over the line! David & Andreia

David · 13 July 2026

★★★★★ 5/5

Google

Highly recommend Connells and the lovely team. My partner and I have just completed on our first home and they really made the process a lot easier than we thought it would be. From chasing up solicitors and giving us advice when we needed it, they were a pleasure to work with. Thank you to Abbie for all of the viewings, and to Terri for all of her help and support!

Ella · 16 August 2025

★★★★★ 5/5

Trustpilot

douglas allen estate agents!🌈🌞happy day tuesday.excellent team hornchurch branch

excellent team hornchurch branch. thank you David. very efficient. always ready to take on a new challenge to achieve clients wishes and targets. kept informed of progress. .sold in lessx6 weeks etc. used in-house conveyancing team. used douglas allen before recommended to a friend. kept fully informed of selling what happens next.progress with phone calls emails. supporting senior person threw moving selling sale process. excellent service. thank you 100% always goesthe extra mile guiding you through sale process. looking forward to our new adventures. definitely recommend David and the team, use again in the future.

Gail · 7 May 2025

★★★★★ 5/5

Google

Just wanted to say a huge thank you to Terri and the team at Billericay Connells. From the moment Kieran showed us the property to us completing yesterday they have been flawless. Kieran was smartly dressed and knowledgable on the property, he was very respectful to the owner and didn’t try and blag answers to questions he didn’t know and instead found out the answers and let us know. Terri is a Saint. She has been so patient with us and was professional throughout. If I were selling I would be highly confident that Connells will do a great job for you and from a buyers perspective they were friendly, professional and went the extra mile. They answer calls quickly and get back to you when they say they are going to. Keep up the great work guys and thank you for helping us with our move to Billericay 🙂

Graham · 18 April 2025

★★★★★ 5/5

Trustpilot

Billericay branch have been fantastic

The Billericay branch have been amazing, taking the time helping me with documents and getting my house sale all organised and progressed, especially Tanya, Oscar, Gary and Sharna

Claire · 25 July 2026

★★★★★ 5/5

Trustpilot

Mr & Mrs D

We would like to say a very big THANK YOU to Stuart Pass and his staff at the Woodford Green office for all the invaluable help and kind assistance they gave us with the sale of our property. They were very professional and exceeded our expectations. We would have no hesitation whatsoever in recommending their services.

Alan · 24 October 2025

★★★★★ 5/5

Google

Thank you so much to the whole team for being so organised, patient and just amazing. I now have my beautiful bungalow, and I couldn’t recommend you all enough. A special mention to Terri who went above and beyond, so professional yet so caring ensuring everything went super smoothly. Thank you to you all and keep doing what you’re doing!!

Natasha · 7 September 2025

★★★★★ 5/5

Google

I had the pleasure of meeting Abbie for a viewing on one of Connells properties, which I ended up making an offer on. Abbie has been an absolute professional from start to finish of that process. She has been friendly, informative and very responsive. She is a fantastic representation of not only her branch, but the company Connells. She is an asset to your team, and I would highly recommend this branch to anyone looking to use an estate agency. Thank you for changing my opinion on estate agents after having bad luck and service with others!

Ru · 8 January 2025

★★★★★ 1/5

Trustpilot

AVIOD

Our experience with Douglass Allen was incredibly disappointing from start to finish. When selling our house, the property was not put on the market for three weeks and was not listed on Rightmove in a timely manner, causing unnecessary delay from the outset.

Alice · 31 January 2026

★★★★★ 4/5

Trustpilot

Professional, helpful, friendly staff

This was my first experience of selling a property by auction. My initial contact was with Greg who did the valuation and explained the ins and outs of selling by auction. His team arranged the photographs, setting up the auction and viewings. They kept me informed of all viewing appointments as they became arranged and reported feedback where received. Staff were always friendly and helpful and dealt with any queries I had promptly. Special thanks to Phebi, Luke and particularly to Michelle, who went above and beyond to chase completion so it finally took place on the day, right before closing time.Well done everyone and thank you.

Carol · 25 October 2024

★★★★★ 5/5

Google

I cannot thank Terri and the Team enough for everything they done in selling our property. From the moment Kieran valued the property through to sale completion by Abbie the service has been faultless. They are a friendly and driven team and nothing was never too much trouble. I thoroughly recommend this team…best agents in Billericay

Francesca · 17 August 2025

★★★★★ 5/5

Trustpilot

Excellent customer service!

I would like to thank Jake Kemp at the Epping branch for his continual support and assistance during the process of selling my house. He has gone above and beyond and has helped me every step of the way. The whole team are putting their everything into selling this property.

Mr · 10 October 2025

★★★★★ 5/5

Google

Highly recommend this Estate Agents. I was apprehensive using a chain after previously having a bad experience with another Company. I met Terri Thorne and Olivia Wise when I expressed an interest in a property they were marketing. They worked extremely well together and gave me a realistic plan of how they would market my property. They kept their word and have kept me informed at every step and i am delighted to say today sold my property at a price i wanted. Thank you ladies.

Andrea · 17 March 2026

★★★★★ 5/5

Google

Connells (Terri Thorne) have been helpful and supportive in assisting with the purchase of our first home. Terri's honest advice and guidance has been invaluable - even during times of frustration Terri remained calm and informative. Thank you Terri!

Jenna · 17 January 2026

★★★★★ 5/5

Trustpilot

We have used Douglas Allan Basilidon on…

We have used Douglas Allan Basilidon on many occassions, using them to buy and sell property.We have recently sold a house. Greg Wade (manager) came to view the house and advised us on the value and selling options ( we had researched the prices locally and was glad that Greg valued it realistically ). the viewings were trouble free, and we were kept informed of all the offers. When we decided to accept an offer, Michelle Brown was very good at keeping us informed and was able to answer all our questions through to exchange.Over all a pleasant and stress free experience again.

Lee · 1 February 2024

★★★★★ 5/5

Trustpilot

Ian White was really easy to work with…

Ian White was really easy to work with and made the buying process feel like a piece of cake. I worked with him and he was absolutely incredible! He treated us like a family member and went to bat for us with the seller. I hope this is my forever home and I won't need a realtor again, but if I do I will absolutely be a returning customer.

Sorina · 21 August 2024

★★★★★ 5/5

Google

Highly recommend Connell’s, Olivia was a pleasure to work with and got our house sold almost instantly! Would highly recommend working with Olivia Wise!

Aimee · 17 January 2026

★★★★★ 5/5

Trustpilot

An estate agent who listens

Ian was extremely helpful and found my wife and I the perfect property within our budget. We were trying unsuccessfully to find a house in Epping when she spoke to Ian. He listened to our requirements and budget and suggested a few properties, one of which I was not interested in. Over the following weeks Ian kept suggesting we visit this property, as it had everything we wanted and more. Eventually I agreed to go if only to stop him going on about it. I walked into the house and could not believe the space downstairs, by the time we saw the first floor we decided it was the home we were looking for. The process of selling and buying property is never straight forward, but Ian and the team were very supportive and good communication made the process less stressful than we anticipated.

Lee · 9 September 2023

★★★★★ 5/5

Trustpilot

Thank you Jodie, Joana and Luisa

My partner and I have been looking for a property to rent in London. We came across a property that we were really interested however it took a long time for us to hear a feedback from the Landlord and thought we wouldnt be getting the property. We were surprised when we received a call from them updating us and recommending another property that is to our liking. We didnt expect for them to be very proactive, helpful and really good communicators. We appreciate there help so much. We then have an interest to another property and went through the referencing process. We thought it was really tedious process but they were very supportive. When we had some questions they were really quick to pick up the phone and help us with our queries especially Jodie. She was a very lovely person. We then had to back out in renting the property due to some personal reasons. When we explained to them they were very understanding. They still supported us and continued to be good communicators. Over all our experience to the team was very pleasant. Kuddos to Jodie, Joana and Luisa who were very helpful and are very lovely people.

Jane · 25 August 2023

★★★★★ 5/5

Google

Olivia provided an exceptional level of service throughout our home buying journey. From the very first stages right through to completion, she handled every detail with professionalism and care, liaising seamlessly with solicitors and keeping us fully informed at every step. Her willingness to be available even outside of standard hours truly set her apart. I would recommend her to friends and family. Thanks again Olivia!

Lacey · 17 January 2026

★★★★★ 5/5

Trustpilot

Sale of our property made easy...

We would like to thank Kieran Zwolinski and his team at the Basildon branch for the fantastic service provided throughout the process of selling our home so far. Kieran has been consistently professional, knowledgeable, and communicative. His expertise in the local market was helpful, and his regular updates on viewings and feedback kept us informed and reassured.

L.K.D · 25 October 2024