Trusted Agent profile · Basildon
★★★★★
893 reviews across 2 platforms
The Old Police House, 96 High Street, Billericay, CM12 9BT, Basildon, CM12 9BT
Connells's office in Basildon, at The Old Police House, is rated 4.6 out of 5 across 893 reviews on two platforms, including 84 Google reviews rated 4.7.
Every review we hold for the Basildon office, from every platform, shown as written. First names only.
5/5
TrustpilotWickford Team Cudos
Stewart and Natasha handled our sale excellently well.
Dear Tee and Sade,Thank you for your 5 Star review of Stuart and Natasha from our Wickford office, I am glad they were able to impress you so much and they will be delighted with your recognition.Regards,Jon Holden - Managing Director, Douglas Allen
1/5
TrustpilotNot trouthful...kept vital information…
Not trouthful...kept vital information from me.
Dear Christine Thank you for your feedback and we are very sorry that you feel this way. We have been unable to locate your details from your first name alone and would therefore ask you to contact our Customer Relations department on 01702 540802 so that we may discuss your experience in more detail and see if there is anything else that we can do to help you. Thank you in advance for your time. Kind regardsDouglas Allen
1/5
TrustpilotDon’t give you house to those one
Don’t give you house to those one, you passing offer and they don’t pass those to the seller,
4/5
Trustpilotgood but leases could be more bespoke
Paris Hall did an excellent jobThank you
Dear Mr Moorman, thank you for the kind feedback about Paris and the excellent job she did for you. I am sorry to hear that you would of preferred a more bespoke lease, although with the many legal requirements that are involved in Lettings it is sometimes very difficult to change theses without potentially causing issues for the future. We are very compliant as a company and we want to ensure that all parties both Owner and tenant are protected fully. I wish you the best and appreciate your feedback.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotExcellent service
Excellent service, second to none.
Dear Mohammed,Thank you very much for your 5 Star review.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotExcellent and professional company
Couldn't of asked for a better service
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
1/5
TrustpilotHad a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
3/5
TrustpilotSell my mums house and you'll get a better review!
As per title see above
Dear Mrs EdwardsThank you kindly for your review. We are pleased to see that an acceptable offer is proceeding and share your wish to sell your mum's house as quickly as possible.We hope that the conveyancing stage of the sale will proceed smoothly and if there is anything further we can do to help, please contact the branch or our Client Liaison team on 01702 540802 who will be happy to assist you in any way possible.
5/5
Trustpilotexcwellent
excellent service all round
Dear Mrs Griffiths,Thank you very much for your comments.Kind regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotAll very helpful sorted everything out…
All very helpful sorted everything out for me I didn’t need to do anything worth the money
5/5
TrustpilotMy dealings with Gill and Carl from Billericay office I have found to be helpful and professional
Helpful and professional
Dear Ms Collins, Thank you for your kind review and I am pleased that you have found Carl and Gill at my Billericay office both kind and professional. Our aim as a company is to ensure we help all our clients and give them the service levels above and beyond what is expected.Kind regardsPaul IngletonAssociate Operation Director
4/5
TrustpilotWhen viewing efficient, helpful and not pushy
helpful with viewings
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
GoogleFriendly, and nformative. The whole team were so helpful. Lisa and Roland have been brilliant.
1/5
GoogleIf you want unsolicited spam emails then Connells are the way forward. No consistency across IT systems and no clue as to what region they are working in. AVOID AT ALL COST.
5/5
GoogleHelpful team and eventually managed to help me secure a property I'd had my eye on for quite some time!
2/5
TrustpilotThe property looked at was not…
The property looked at was not appropriate for our needs
5/5
TrustpilotVery impressed with the service…
Very impressed with the service communication reliabilityThe experience and the knowledge I felt extremely comfortable
5/5
GoogleGreat professional service from Connells. Ellis the sales negotiator was very professional in every aspect.
5/5
GoogleVery professional service and kept us up to date throughout the sale of our propertyPositiveProfessionalism
5/5
GoogleRoland at Connell brilliant man will go out his way to help you with your mortgage and any other questions. Perfect service
5/5
GoogleMichelle in the Billericay branch was very helpful and tried her best to help our move go smoothly Thank you x
5/5
GoogleVery happy with the service from Connells. Good communication & very helpful
4/5
GoogleVery helpful, and friendly staff.
5/5
GooglePolite friendly and honest
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Basildon office has 893 reviews across two platforms: 84 on Google, 809 on Trustpilot (across the whole business).
Connells Billericay is rated 4.6 out of 5 across all 893 reviews, and 4.7 out of 5 on Google from 84 reviews.
Connells Billericay, The Old Police House, 96 High Street, Billericay, CM12 9BT, Basildon, CM12 9BT.
