Connells Billericay reviews in Basildon

★★★★★ 5/5

Trustpilot

Everyone was very helpful in helping me…

Everyone was very helpful in helping me to move in particular Nish Zafar. Whos experience who was so professional in the dealing with day to day issues in getting completion done. 10 stars to Nish

Michael · 1 July 2025

★★★★★ 5/5

Google

Olivia has worked hard to secure the sale of my house which hasn't been easy in the current climate. She's very attentive to the needs of her clients getting the feed back from prospective purchasers and passing on the information. She's a very competent negotiateor and looks after her clients needs. A lovely lady.

Gillian · 17 February 2026

★★★★★ 5/5

Google

Abbie at Connells, Billericay has successfully completed on the sale of our property through hard work and tenacity which are a credit to the Connells brand. Unfortunately this was not a straight forward negotiation, however, Abbie remained professional throughout with her straightforward and calm approach. Her communication skills are second to none and her determination to drive this process to the end were exemplary. I highly recommend the services of Abbie and Connells Estate Agency. With much gratitude from Viv and Dave Cavanagh

Viv · 17 April 2025

★★★★★ 5/5

Google

Terri, Abbie and the team were extremely helpful with my mother's house purchase. Always so helpful and friendly, communications were prompt and everything was done with the utmost professionalism. Would highly recommend.

Andy · 3 April 2025

★★★★★ 5/5

Trustpilot

LUKE MORGAN AND CHELSEA (BASILDON)

From finding potential properties to helping me negotiate an ideal contract ,they were always available and communicated how each part of the whole process would move forward.Beyond their expertise and professionalism, the team at Basildon was amicable and kind throughout. Luke, Morgan and Chelsea where exceptional ,they answered all my questions, they ensure i fully understood the entire process throughout

Khadijatu · 28 November 2023

★★★★★ 1/5

Trustpilot

Incompetent

Incompetent! The sale of my property was poorly handled from the moment I recieved an offer. The managing director of the branch was extremely unpleasant to deal with and a bully. The sales progressor had no idea what was going on at any stage of the transaction regularly giving me wrong information. There was no duty of care for my best interests. Avoid them at all costs.

Pip · 26 May 2023

★★★★★ 5/5

Trustpilot

Andy Seymour from Wickford

I cant recommend Andy Seymour from the Wickford Branch enough! We used Andy as our mortgage advisor, he was professional, helpful and knowledgeable. He answered every query we had in record timing, got us the mortgage we needed and provided us with the confidence we needed to get our first home. Thank you so much for everything you have done for us! You have been awesome!

Rachel · 16 June 2023

★★★★★ 5/5

Trustpilot

Luke from the Basildon Branch has

Luke from the Basildon Branch has been absolutely amazing and helpful during our search for our home. He would email us homes to view, arrange viewings and keep in contact to check if we have found or see anything we like. Thank you for your help and support during this time.

Mel · 24 May 2024

★★★★★ 5/5

Trustpilot

Fantastic result in exceptionally difficult circumstances

Ray Phipps at the Wanstead office was instrumental in the success of our recent flat purchase. From showing the property, liaising with the sellers and even arranging a personal introduction, Ray navigated it all with professionalism. However, it was at the end of the property transaction (after some serious external disruption on the legal side, for both parties unfortunately) that Ray really went above and beyond the normal job description of "estate agent" for us. Ray was proactive and sympathetic, and able to arrange a temporary solution to an issue created by a third party that ended up dragging on for three weeks. Without this support we would have been absolutely lost, so I cannot praise his efforts on this transaction enough.

Sophie · 3 December 2021

★★★★★ 5/5

Trustpilot

Michael Simpson

Michael Simpson has been incredibly friendly, polite and helpful. His integrity and kindness has been very appreciated during a period of upheaval. No question is too silly or too small. Thank you so much!

Tara · 9 February 2025

★★★★★ 5/5

Trustpilot

Chelsey was amazing!

Chelsey at Basildon branch was my sales progressor and was incredible! My property purchase couldn’t have gone through without her hard work, perseverance and patience. In my case, I had an extremely tight deadline to meet and between her and my mortgage advisors with whom she closely works, I wouldn’t be where I am today in my little flat, and for that I am incredibly grateful! Thank you Chelsey, you absolute superstar

Katie · 6 November 2022

★★★★★ 5/5

Google

Really friendly and helpful staff going above and beyond. The kindness and consideration we have been shown throughout the whole ordeal has been greatly appreciated - thanks so much for your patience and support. You will give estate agents a good name!!!

Lynne · 17 March 2026

★★★★★ 5/5

Trustpilot

Seamless Sale Experience [Wanstead]

As I am now based in Australia, it was particularly important for me to work with an agent who I felt comfortable with and who I could trust implicitly - particularly from afar. Ray and his team (Wanstead branch) have been incredible from start to finish; I admit, they were not the cheapest offer we received (my property has been in demand for many years so there was something of a bidding war just to be able to list it), however, they knew their worth and this made me respect them even more and having now completed my sale - WELL over the original asking price may I add - I can confirm they were worth every single penny. Approachable, professional and respectful without all the 'salesman' noise you can often get with agents, Ray and his team have been an incredible support from start to finish!

Amelia · 22 September 2021

★★★★★ 5/5

Trustpilot

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Luke and Ray (Wanstead Office) for all the help you gave me selling me late Grandmothers house. Selling a property can be very stressful, but Luke and Ray gave me a first class service helped with any difficulties and were professional, knowledgeable and have great communication skills. Luke set up a WhatsApp group so if there were any problems or queries he replied quickly whether it was inside or outside office hours. Ray was very helpful when the property was empty he would check the property weekly as the insurance company required this and I lived in Bedfordshire which would been a long way to come.If you are looking to sell or buy a property I would definitely recommend Luke and Ray.Thank you Guys

TIna · 7 September 2021

★★★★★ 5/5

Trustpilot

Had an amazing experience dealing with…

Had an amazing experience dealing with Sharna from the Billericay branch, she made the whole buying process super easy and was a pleasure to deal with.

Michael · 11 July 2026

★★★★★ 5/5

Trustpilot

Thank you all the team

Thank you James, Jess and all the team for selling my flat so smoothly from start to finish You all really helped me to fill in my forms as I didn’t have a clue what to do I haven’t moved for over 15 years so didn’t know where to go or what to do but you all made it easy for me I know when my mum n dad are moving soon they will be coming to you and only you Thanks again Peter cook

Peter · 26 August 2021

★★★★★ 5/5

Trustpilot

Reece, Linda and the Brentwood Team

We received excellent, friendly, personal and professional help and support throughout the process of selling our house. All members of the Brentwood team were always happy to help and made the process of selling our family home as smooth as possible under very difficult circumstances. In particular Reece, Harrison and Linda (who provided excellent support when our sale was agreed) were always prepared to go the extra mile to support us through this difficult and challenging sale, thus making the process much more bearable for both Mum and I. Their thoughtfulness, care and advice will always be appreciated and their efforts went far beyond expectations. I would recommend their services without hesitation and will always be grateful for their honest and caring help throughout the process. Thank you to you all.Katherine

Katherine · 3 March 2021

★★★★★ 5/5

Trustpilot

This review is for Linda O’Donnell at…

This review is for Linda O’Donnell at the Walthamstow branch, she was amazing with our house move and chain of 5! Yes a chain of 5, which she kept us completely informed with and upto date. Linda went the extra mile to help us complete our sale and purchase, she chased like crazy, called us and emailed with all communication along the chain. And when people threatened to pull out she was there calming and guiding the chain to completion. She was a complete trooper and we have her to thanks for helping us get it all done in time. I must say I was a complete ball of anxiety, stress and she managed to keep me in some sort of order. Props to her because she also went through our stress and anxiety with us. Here’s hoping she still wants to do her job after working with us 😂Highly recommend if you are selling/purchasing through DA at Walthamstow that you request Linda!

Ruksar · 15 February 2021

★★★★★ 1/5

Trustpilot

I found the East Ham branch to be a bit…

I found the East Ham branch to be a bit of a nightmare and somewhat manipulative, first Maureen was really charming, and I realised later pumped me for info, about the lowest price I would take and saying fixed fees that turned out to be without VAT and to have all sorts of other charges added on. So fees were way more expensive than I had thought l. On the plus side they did get a buyer really fast, before they even advertised in on line and I was stupid enough to say yes at the bottom line which was represented to be the the buyer having scraped together every penny they could. (That turns out not to be quite right as they are going to remodel the house their surveyor told me)If you agree a fixed fee they work for the person buying to secure the sale and not for you. And they will put pressure on you to meet unreasonable demands even after you ah e formally said no via your solicitor rather than point out to the buyers that they are asking for things never normally done and only days before exchange and completion. In hindsight I would never again use this firm and have real concerns about the ethics of someone who isn’t up front about fees, hides the VAT and additional charges until you get the paperwork with small print and who is open about advertising at inflated price so that buyers feel they are getting a bargainAvoid fixed fees and they might actually work for you

Elane · 8 February 2021

★★★★★ 5/5

Trustpilot

Excellent work Linda

Excepted an offer for selling my property at the end of July. Great, but things where moving so slowly, not being updated with anything, just was left in the dark. Then Linda came on board and things started to get moving, she kept me posted and actioned everything which had to be dealt with immediately, she really bent of backwards to get things done. Eventually I completed early December with the great help from Linda.Thank you Linda for all your hard work, very much appreciated.

Belinda · 4 February 2021

★★★★★ 5/5

Trustpilot

Epping Brilliance

Jack was patient, waited and was charming when I arrived half hour late for my viewing. Thereafter the service from this fantastic team of Jack, Lisa and Liam just got better and better. Every call was returned promptly, every request was responded to professionally. I really felt like they were working for me when I was just the buyer. I hope the vendor reads this and realises how hard they worked to get the property sold at the right price for all. Cannot praise them enough. Is there a 6 I can give them !!!??

Patricia · 18 December 2020

★★★★★ 1/5

Trustpilot

Worst estate agents in the country

Worst estate agents in the country , dealt with barking-side office . And was gobsmacked to see how they do business , mortgage broker and manager does doggy dealings . Doesn’t have the sellers best interest at at heart . Only care about how much more cash they can make . Avoid at all costs , the broker Faisal , out right said to me give me cash to get house.

Arfan · 23 June 2022

★★★★★ 5/5

Google

Roland is a financial wizard! He is a real gentleman, professional and respectful, has always done the best by me for over 10 years and has never let me down whilst arranging my mortgages for me. Christine is also amazing. When I was a first time buyer over 10 years ago now, she was the only estate agent I found that was honest and trustworthy. I can't thank her enough for her advise as a vulnerable first time buyer. She noticed I was being poorly advised by another company and put me in touch with Roland. Between her and Roland they saved me thousands by finding me a much better mortgage with a much lower interest rate. Roland basically does his job well and genuinely does care for his customers, it's not that easy to find nowadays sadly. I can't recommend connells Billericay enough based on over 10 years of never letting me down.

Luke · 26 October 2020

★★★★★ 5/5

Trustpilot

Dealt with Luke all the way thru Sale…

Dealt with Luke all the way thru Sale also Ian Adam and Matthew plus others, all polite and on the ball. Plenty of communication and advice if needed. And throughout sale a constant amount of viewings. No complaints about the firm very professional.

Ginny · 26 June 2024