Connells Billericay reviews in Basildon

★★★★★ 5/5

Trustpilot

Thanks chigwell !!!

Tremendous thank you to the guys at chigwell douglas for selling my home they did a splendid job. Tricia, robin and jordan were all great the whole way through and I'm so glad i went with them. I was a bit nervous at first with all the viewings and what not but seeing trish and jordan run those open houses made me feel like i was in safe. They clearly done a good job. And even once it was sold robin and tanya kept me up to date with what was happening even outside of office hours which was great for me because I'm a bit of a workaholic. Thanks guys :)

Joanne · 12 March 2017

★★★★★ 4/5

Trustpilot

Friendly and helpful

After our previous house with another agent fell-through at the last minute (only a few months before the baby) Douglas Adam stepped in and moved swiftly to book us viewings, advise us on the property when we found it, and helped push through negotiations and discussions. Maria and Jay in particular were always on hand to show us around (again) late at night, advise us on options and remained friendly throughout. A great team keen to help you find your next home. We'd happily recommend them to friends in the future

Tom · 13 February 2017

★★★★★ 5/5

Trustpilot

Had great personal service from Robin…

Had great personal service from Robin at the Chigwell branch when selling our house, and cant recommend him and his team enough. Despite several failed buyers, he kept on trying and we got there in the end. Massive bonus points at the personal service touches, whenever we needed to call up we got to speak directly to a member of the team who knew who we were and were able to keep us fully updated at every stage.

Karl · 16 December 2018

★★★★★ 5/5

Trustpilot

Made a stressful experience smooth and easy

As first time buyers, we were obviously apprehensive about the process but Khaleesha and her team couldn't have been more helpful, making a notoriously stressful experience smooth and easy.

Terry · 14 June 2019

★★★★★ 5/5

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Absolutely Brillant Team. (Brentwood)

I would like to thank the excellent team in Brentwood for all their guidance, support shown when selling my dad's property. It was a difficult decision for him to make to downsize and something which he knew he had to do, but did not want to! This was explained to Peter when arranging the valuation that it was a sensitive issue and needed to be handled with tiny steps, which the whole team took on board and helped us both every step of the way! I really feel this team go above and beyond and I feel both my dad and myself become friends with the team, nothing was too much trouble to do. What I did find especially nice was when they said they would ring back or send emails they always did.Thank you all for being part of our Journey!

Julie · 23 November 2016

★★★★★ 5/5

Trustpilot

Exactly the organisation you want to…

Exactly the organisation you want to deal with when selling your property. Without fail they were proactive in selling my flat. They had a viewer lined up when I signed up and my property was under offer in less than a week. Ben and Rob in particular where brilliant. They were very knowledgeable of the Walthamstow market and went through their client base and what I could expect thoroughly. Couldn’t be happier with the proactive service I’ve received.

Jane · 4 November 2018

★★★★★ 5/5

Trustpilot

Extra mile is an understatement

I don't live in London anymore however my elderly aunt does, the house is far to big for her to upkeep at her time of life so I arranged for three estate agents to come and give us a valuation so we would know her options. The first two came and they was very similar and what I would call "typical estate agents" the last agent was James from your E4 branch who is an absolute credit to your company! He saw straight away that my aunt was emotional and he spent the first 20 minutes telling her how him and his team would help her and guide her all the way through, he brought brochures of retirement property that they had sold recently and he genuinely cared. His local knowledge even impressed my aunt who was born in Chingford. I myself work in a job where customer service is vital and he was very impressive, my aunt loved him and when the family have decided what we are going to do there will be no question that we will appoint him.

Jackie · 8 September 2016

★★★★★ 5/5

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Douglas & Allen Eastham London

Faisal noor based in douglas allen in eastham has supported us with our purchase of a new home. We visited a few brokers in the past who have messed us around. But this man took care of us from start to finish. Gave us good information to make an informed decision. He was reccomended by a work colleague who had used his services to buy 3 other properties in the past. Me and my wife are so happy to have come across a genuine honest person who knows what his doing. Excellent at his job

Salman · 23 July 2016

★★★★★ 5/5

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5 star experience !!!!!!

I recently visited the Ilford branch to get a rough value of my property. As soon as i walked through the door, I was immediately greeted with a friendly smile and was offered a seat, which was a nice touch. The atmosphere was really friendly and all of the staff seemed to be willing to help me with the process. as soon as i got talking, Nabeel came over and introduced himself and was really informative, but not in the way that i wouldn't understand. needless to say that the overall experience was refreshing compared to the other estate agencies that just wanted to know what kind of property i had to sell and nothing else. When i get back from my holiday, i will be putting my property with douglas allen.

Miss · 24 April 2016

★★★★★ 5/5

Trustpilot

Great service

I'm currently going through the purchase of a property through douglas allen in ilford and I'm very happy with the treatment that I received from the whole team. Starting from the appointment of the property Dmitry managed to spend time and talk to me even though there were so many people going in and out. Dmitry spent time with me over the phone to help me with my offer. Even when he was away ashan kept in touch with me and kept things moving. I am grateful to the whole team for keeping things simple and their service is definitely one of a kind. Thank you douglas allen. I'm looking forward to buying through you again.

Mr · 23 April 2016

★★★★★ 5/5

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Sheryce Slater/Ashok Verma

Sheryce Slater - Absolute gem! Since the first viewing, from the moment we met, she has been nothing short of professional and polite. Eager to help and shows genuine interest in specific requirements. We couldn’t be happier with the service that we have received. We have also been in contact with ASHOK VERMA who also displayed the utmost assistance above and beyond. Thoroughly recommend the whole branch and company.

Hasan · 26 August 2021

★★★★★ 5/5

Trustpilot

East Ham Branch - Fantastic

I have been so happy with everyone in East Ham office, they have been really helpful,so kind and friendly. Every time I visit the office they always welcome me, Natasha always has a tea ready for me. Shawn and natasha was at my house doing the viewings which was very very busy but they was very good keeping it under control. Natasha has helped me so much to find a property to move to. She even drove me to my viewings and helped me sort out some issues I had when I lost my freedom pass. Charlotte, Maureen and Faisal also have been so helpful keeping me up to date with everything. I'm so so glad I came to them they have been there for me every step of the way. I hope to see you all when I am back in London. Thank you so much. Christine

Christine · 15 February 2016

★★★★★ 5/5

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Will Nash - the best there is and the best there ever will be.

We moved into our property in October 2015 and once again we owe it to the first class service received from Will Nash. This is our third property the first one purchased in 2006 when we first approached Will and he delivered then. Needless to say we have used him ever since and he has always come up trumps. Will makes you feel like you are his only client, always being available even when on vacation. I have lost count of the number of friends and work colleagues that both my wife and I have referred to him and the feedback we get is always positive. From a personal note; we now live in a very nice neighbourhood and a great house with our kids attending fantastic schools and I can honestly say Will Nash paid a huge part in getting us here. We would not consider using anyone else.

Del · 14 January 2016

★★★★★ 5/5

Trustpilot

Will Nash

Will Nash Will has just recently handled our mortgage for our first house purchase and was from excellent from start to finish. He has a 'can do' attitude and is always willing to help, in my opinion he went above and beyond what was required to ensure our house purchase was as smooth as possible. We always felt like we were in the best possible hands. I would not hesitate to use him again and would definitely recommended his services to friends and family.

Darren · 11 January 2016

★★★★★ 5/5

Trustpilot

Will Nash

Will Nash handled the mortgage for our new property in Sutton and was, as always, excellent! Will handled the admin, liasion with the lenders, paperwork and various chasing and running around with urgency and enthusiasm and never let us down, despite a very tough deadline to achieve. Will also handled the other more messy bits that a lot of people don't appreciate - liaising with estate agents, sending emails and making calls etc , all of which he doesn't have to do, but in terms of going the extra mile that's what makes his service that much better than anyone else! We have used Will many times before and he has always been professional, courteous, flexible and offered great advice. An obvious expert in his field I know I can trust Will, and we have always and will continue to go to Will when we are purchasing or re-mortgaging property.

Tristan · 11 January 2016

★★★★★ 5/5

Trustpilot

Will Nash

We were very grateful for having Will Nash as our mortgage adviser. He handled the documentation incredibly well. He also did more than he even had to do! He went to the limits for us. He helped us choose the right property, even though there were some bumps in this journey, Will Nash helped us through it and it all resulted in a very satisfying outcome! I can't express how much we need to thank him. He deserves to be praised constantly!! We finally have the house we've been dreaming of, this dream was achieved by Will Nash. His decisions really changed our lives! Thank you, Will! Kind regards, Simona&Chris

Simona · 10 January 2016

★★★★★ 5/5

Trustpilot

Will Nash

I have been working with Will Nash since 2010 where he has helped me acquire a mortgage for my first property. I found Will's knowledge in these matters to be second to none, so much so that I have close friends of mine to Will where he has helped them acquire mortgages also. Moreover Will has become my defacto go to person for all matters regarding mortgages. I recently acquired another mortgage through Will Nash's advice and secured a re-mortgage for my father also. Will has a clear and unrivalled knowledge in my opinion and I hope to work with him in the future as well as keep on recommending Will to friends and family who may require a mortgage.

Mo · 9 January 2016

★★★★★ 5/5

Trustpilot

Effective, fast and easy to deal with

Very, honest, open and professional. I went in with a goal and they helped me form the strategy to fulfill on it. At a difficult time to sell we managed to market and sell the house in a relatively short time. It was an up and down process but in the end we had 3 acceptable offers. They were also very human and approachable and easy to deal with. I would recommend them, certainly the Barkingside branch, unreservedly.

Peter · 25 July 2018

★★★★★ 1/5

Trustpilot

Very bad Experiance do your homework much better around

Very bad experience I did put a review up before actually completion of a sale and have now removed it as now I know I should of waited until everything is done before putting up a review as they will ask before completion. Sale no longer possible through these agents the Chingford branch have really let me down don't believe what they say as they are unwilling to honour verbal contracts and expected me to exchange with an open completion date as buyer could not get there funds on the date to exchange and complete plus the reduction I was offered on fees by glen was now void as the managing director did not approve but legally that is not allowed none or less I choose to not exchange as I was disgusted by the way I was being treated I had to deal with 6 different members of staff over 2 weeks trying to resolve. Have a look around there are much cheaper agents around and better services.

Aaron · 4 December 2015

★★★★★ 5/5

Trustpilot

THANK YOU

I would like to say a huge thank you to the Chigwell office for ensuring the smooth sale of my father's home. I would like to thank, in particular, Rachel, Tanya and Robin who were professional in their approach, excellent at keeping me updated with any developments and particularly sensitive as this was a probate sale. It was a pleasure dealing with you all and I would like to take this opportunity to wish you all well in the future. Tina

Tina · 23 November 2015

★★★★★ 5/5

Trustpilot

Impressive Service During Sale, Move and On-going

As a single shift working woman was quite concerned about having viewings, Totally reassured by Hazel Clements in Wickford office,who accompanied many viewings. Spent pleasant Saturday with her when 4 viewing booked. When initial sale fell through was encouraged to keep going with my purchase. They were right another offer next week. Although that to dropped out third offer again within 7 days which proceed to completion. Still in contact as post being delivered via their office. Praise for whole team who were a credit to the company and their profession. Also they are a lovely group of people who do lots of charity fund raising..

Lorna · 10 November 2015

★★★★★ 1/5

Trustpilot

Full of S***! Do NOT Use

Got told that the property was valued at £400k and that the agent had over 300 buyers ready to offer. I was told that the property would have an offer within 2 weeks. I was sceptical but signed a 2 week contract. They arranged a single open house and 17 out of 23 bookings visited. I received no communication other than the fact they wanted to arrange another open house. When I asked for the feedback I was given access to the information that said i had been given feedback already?!?! I chased further but received nothing. I offered to extend my contract if they reduced the fee since their original bravado had not materialised. Instead of discussing the options they stopped talking to me!

JJ · 8 November 2015

★★★★★ 5/5

Trustpilot

Better late then never.

As a first time buyer I wasn't sure what to expect when purchasing my flat. What I would say is patience is a virtue, I was told it could take up to 3 months for the entire process to go through. In actual fact it took a total of 6 months so double the time I was told at the start. Safe to say I got little anxious as each month passed and I had no clear idea of if when we will exchange. Through all of this I had a great Estate agent who was always available and happy to help. I always got a response from them even if it was not right away and it was always reassuring. I am happy with the service provided and would recommend to any first time buyer.

Sameena · 2 November 2015

★★★★★ 1/5

Trustpilot

Not to be believed

When I was with another agent, they called me many times to switch agents. They said that they have many clients looking for a house in my area. They said they can sell my house in 2 weeks. They talked about open house. They were too long in getting the property on the net. The open house was a flop. 1 person out of 5 turned up. No open house after that. My previous agent told me this would happen. I gave them a chance. Wrong choice I think but if they can't sell my house soon I will drop them.

SAUL · 1 November 2015