Every review we hold for the Basildon office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleExcellent customer service experience. Staff are very welcoming and helpful. Strongly recommend this estate agent. GOOD SERVICE.
FS101UK · 30 July 2022
Agent replied · 30 July 2023
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThankyou Abbots and Dean for all your help getting us into our new property. We really appreciate the help!
Cheers.PositiveResponsiveness, Professionalism
Joe · 25 August 2021
Agent replied
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was impressed with Samantha’s speed of response, professionalism and understanding. I definitely recommend her and her team unreservedly if you ever need their service.
Lade · 25 June 2020
Agent replied
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleAs a foreigner i met no barrier of speech and this is very important to me.Very polite personnel,ready to help!PositiveProfessionalism
Vasilica · 25 August 2021
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI must admit the process was smooth sailing, the team were great with communication and their professionalism without fail. I have to give credit to Tilly for her hard work and dedication in making everything as simple as. Thumbs up for Abbots
Sol · 2 December 2022
★★★★★ 5/5
GoogleRented this house I'm living to my brother. Thanks
Merit · 2 November 2022
Agent replied · 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery efficient in finding us a tenent. Kept us informed through the whole process. Reasonably priced and would highly recommend!
Sona · 14 March 2021
Agent replied
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleYesterday collect our home keys and we are really happy to say that the real estate employees was professional. Thank you!PositiveProfessionalism
Arnold · 25 August 2020
Agent replied
Thank you for your 5* review and recommendation! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleAmy has done execellent job she is so patience n explained me all about the house n helped me in the process of buying.
Ram · 8 July 2019
Agent replied
Thank you so much Ram for the wonderful 5* review.
Best wishes, Lucy
★★★★★ 1/5
GoogleWorst state agent ever used avoid like the plague
Michael · 30 July 2022
Agent replied · 30 July 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHelpful & friendly team. Really pleased that we chose to use them.PositiveResponsiveness, Quality, Professionalism, Value
Mitchell · 25 August 2021
Agent replied
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent agents who are helping us find and secure tenants for a new development first class service all the way
Alan · 19 October 2019
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 5/5
GoogleThe staff at Abbots are extremely professional. Chris, Peter & Sam have been more than helpful with our rental properties.
Lin · 31 July 2019
Agent replied
Many thanks Lin for your wonderful 5* review. Kind regards, Lucy.
★★★★★ 5/5
GoogleBrilliant service from Jade, anyone wanting to buy or sell should give Abbots a call and speak to her.
Adrian · 28 July 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that Jade and the Abbotts team in Basildon were once again able to provide their proven 5* service. Kind regards, Sarah.
★★★★★ 1/5
Googlea load of TOSSERS.no more to be said. they need adults working there.
Manchild3479 · 14 March 2021
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GooglePolite and professional service. Good communication and support.
Vivekananth · 25 November 2021
Agent replied · 25 November 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFirst class service from Chris and Sam in lettings. As landlord i would use them again. Recommended.
S · 8 July 2019
Agent replied
Hi Sid
Thank you very much for this 5* review and the recommendation! I am delighted to hear that Chris and Sam provided a first class service!
Kind regards, Jake
★★★★★ 5/5
GoogleI have dealt with this company for the last 4 years. They were previously known as Holmes Pearman but have now become part of Countrywide. I have always had a great service from the team! Especially from John Pearman and Chris. I would 100% recommend them to anyone!
Amy · 28 July 2019
★★★★★ 5/5
GoogleGood experience, friendly helpful and found a tenant for us very quickly.
Noel · 16 September 2020
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWould highly recommend abbotts, have helped me massively and can not fault them one bit
Louise · 28 July 2019
Agent replied
Thanks Louise for taking the time to leave your 5* review. Best wishes, Mark
★★★★★ 5/5
GoogleA pleasure to work with. Would definitely recommend. Thank you for all your help! ??
Gillian · 28 July 2019
Agent replied
Thank you Gillian for your 5* review and wonderful recommendation!
Best wishes, Scott
★★★★★ 4/5
GooglePolite and professional service. Good communication and support.
S.Vivek · 27 June 2021
Agent replied
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA pleasure to work with. Would definitely recommend. Thank you for all your help! ⭐️
Gillian · 14 April 2019
Agent replied
Thank you Gillian for your 5* review and wonderful recommendation!
Best wishes, Scott
★★★★★ 5/5
GoogleGood local agencyPositiveResponsiveness, Quality, Professionalism, Value
Malcolm · 25 August 2021
Agent replied
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.