How many reviews does Abbotts Countrywide Basildon have?

Abbotts Countrywide's Basildon office has 189 reviews across 1 platform: 189 on Google.

What is Abbotts Countrywide Basildon's rating?

Abbotts Countrywide Basildon is rated 4.5 out of 5 across all 189 reviews, and 4.5 out of 5 on Google from 189 reviews.

Where is Abbotts Countrywide's Basildon office?

Abbotts Countrywide Basildon, 53 Southernhay, Basildon, Essex, SS14 1EU.

Trusted Agent profile · Basildon · Essex

Verified

Abbotts Countrywide Basildon reviews

4.5

★★★★★ Excellent

189 reviews across 1 platform

53 Southernhay, Basildon, Essex, SS14 1EU

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Basildon, Essex, at 53 Southernhay, is rated 4.5 out of 5 across 189 reviews on 1 platform, including 189 Google reviews rated 4.5.

4.5 / 5

189

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Basildon office, from every platform, shown as written. First names only.

5/5

Google

Very professional and very kind all staff Thank you Adrian

Augustin · 30 July 2022

Agent replied · 30 July 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Incredible service from the letting team here and from property management. Specifically peter,Samantha and Julianne from property management. I could have gotten through the last week or so without them they have helped me so much. Peter and Julianne spent all of their time and energy helping time through a tough time with a landlord and I cannot thank them or recommend them and abbots as a whole enough.

Tee · 30 July 2020

Agent replied

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna

5/5

Google

Great Agents! Chris was very helpful made my move very smooth and easyPositiveResponsiveness, Quality, Professionalism, Value

Kuda · 25 August 2021

Agent replied

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team was amazing. Especially Dean. Excellent customer service. He was calling/ emailing us immediately after any updates. We got the keys for our first home and we are more than thankful to the whole team.

Angela · 1 January 2023

5/5

Google

Chris was very professional. Rented our flat in a week when a another company had advertised our flat for over 3 months.

Dean · 28 July 2019

Agent replied

Hi DeanThank you very much for this review and the 5 star rating! Great to hear that Chris provided such good service in getting your flat occupied! Kind regards, Jake

5/5

Google

Chris is fantastic. Professional and helpful. Will recommend.PositiveResponsiveness, Professionalism

Ade · 25 August 2021

Agent replied

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

A massive thank you to peter for finding us our perfect new home. It's all down to peter at Abbott's making our first experience run as smoothly as possible. If you want piece of mind a lot of help and information then you must use Abbott's! Guaranteed first class experience! Thank you so much from both of us Jodie chalker

Jodie · 30 July 2020

Agent replied

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

As a landlord highly recommend Abbott's Chris Mitchell is outstanding well done.

Roger · 28 July 2019

Agent replied

Thanks Roger for your 5* rating and recommendation. Best wishes, Mark

1/5

Google

great when you want to pay a depoist then be messed around,tried to rent an apartment with no working electricity! then tried to guilt trip me and pressure me to sign. seriously AVOID

A · 26 September 2023

Agent replied · 30 July 2023

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I would really recommend them, they are reliable, prompt, provide quick response , good service,fast problem solving and are honest & straightforward and good value for money . We have used this agent for nearly 4 years , their finance person provided sound advice, and the lettings team are so good, professional but friendly Well done team !

Lesley · 31 July 2019

Agent replied

Thank you Lesley for taking the time to leave us this excellent 5* review, it's great to see that the Abbotts Countrywide team were once again able to provide their proven, 5* service! Best wishes, Lucy.

1/5

Google

I booked to view a property taking time out of my work and day only to be left waiting for an hour with no body showing even after the agent called me to confirm. Shows a great example of what these unprofessionals are like.

Zin · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Dionne Smith, Mortgage Broker Countrywide Mortgage Services, was extremely helpful when helping me get my first mortgage and first property. She went above and beyond to help me at every step of the process. I was extremely satisfied and have recommended her to everyone I know who is looking to get a new mortgage.

Kathrine · 28 July 2019

Agent replied

Dear Kathrine, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Dionne and everyone involved at Abbotts in the Basildon branch.

5/5

Google

This is one of the best letting companies i have experienced so far. They are so much helpful and swift in response. The whole team is very helpful. Will definitely recomnend them for house related things wether buying or renting.

Sara · 30 July 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I am pleased with the staff service, professional and patient.

Susan · 25 June 2024

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review Susan. Best wishes, Lucy, Customer Relations.

5/5

Google

Chris & Amy have just been a pleasure to deal with from the start. They just have a real special touch about the way they work! Would highly recommend them to anyone! Thanks again guys!

Stephen · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very positive experience with Abbotts, it was a pleasure dealing with Rebecca who kept us upto date throughout the whole process, responding in a timely manner to all queries. I’d highly recommend using Abbotts, very professional, excellent communication and overall made the experience very easy.

Amy · 24 February 2020

Agent replied

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

5/5

Google

They are really wonderful.Without the assist of Chris and Tilly in our rental process, we certainly would not have found a house in a short time. We thank you for everything.

Burak · 3 October 2022

Agent replied · 30 July 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Abbotts Countrywide agent Peter Recently started renting with Peter as my agent who is brilliant and made the whole process fast and painless completely stress free if you want a personal professional service pop in or call Peter at Abbotts Basildon 100% recommendation

Janusz · 31 July 2019

Agent replied

Thank you for your 5* review! it is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott

5/5

Google

Had a brilliant experience with looking for a place to rent here. Peter helped so much finding me and my daughter find somewhere that is just perfect for us. Gave me so much advise about the options we had. Thank you so much

Amber · 28 July 2019

Agent replied

Thank you Amber for the excellent 5* review of your experience with our Abbotts branch. Kind regards, Lucy

5/5

Google

Chris, Sam and everyone I dealt with at Abbotts were so helpful with finding a tenant for me. Their guidance and advice were invaluable, and they were always available to deal with my enquiries and requests. I have no hesitation in recommending them.

Andrew · 8 July 2018

Agent replied

Hi Andrew Thank you for the review and the recommendation. I will make sure that this is fed back to Chris, Sam and everyone at the branch because it sounds like they have earned those 5 stars! Kind regards, Chris

5/5

Google

Excellent service. As the saying goes, you get what you pay for! We were well supported throughout our sale & purchase and the team as Abbotts were always helpful and professional. Good communication too. Thank you Abbotts.

John · 31 July 2019

Agent replied

Dear Mr Cox, Thank you for this wonderful 5 star review. I am pleased to see that you benefited from the efficient customer service being constantly delivered by the branch team. Kind Regards, Sarah

5/5

Google

Amazing Lettings team, big shout to Sam and Dean who has recently market my property and has been very punctual, communicative and professional. Highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Harry · 25 August 2021

Agent replied

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service from Chris and Peter at Abbotts. Very professional and always very quick to help and assist with any questions. We would highly recommend them to work with for any of your property needs.

S&S · 31 July 2019

Agent replied · 30 July 2023

Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott

5/5

Google

S&S · 28 July 2019

Agent replied

Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts Countrywide's Google reviews Leave Abbotts Countrywide a review

Is this your office? Claim your page.