Every review we hold for the Barton On Humber office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleIncredibly slow with the processes, inefficient and always favours the landlord. Thankfully our landlord was great, but whenever we had to deal with the agency, it was a nightmare.
Bartha · 7 August 2025
Agent replied · 7 August 2026
Hello Bartha, I am sorry if you were not happy in your experience with us. We would really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom day 1 we were kept informed on all aspects of sale and purchase. The girls in the office Kate and Emily nothing was any trouble to them. We would highly recommend to others to use DDM in purchase/Selling your property.
Micheal · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your kind words and recommendation!
We're so pleased to hear that Kate and Emily kept you well informed throughout … More
★★★★★ 5/5
GoogleWe got very good support when selling my mother's old property. Kate was very helpful and kept us informed at all stages of the process and helped moved things along.
Richard · 20 March 2023
Agent replied · 22 March 2024
Thank you for the kind words and review Richard.
★★★★★ 5/5
GoogleI would like to extend my sincere thanks to all the office staff for their kind treatment, kindness and speed of completion, especially Ms. Hayley L Morgan💐 …
أبـومـيــلاد · 7 August 2025
Agent replied · 7 August 2026
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
FacebookFollowing the purchase of a property through DDM at the end of March I was asked to review my experience although I wasn’t certain I would as my thoughts of their service are mixed.My experience with DDM began at the first viewing where the agent was clearly disinterested and actually left the tenant to show us around the property. Nevertheless, I ended up putting an offer in on the property which was accepted. At this stage I requested that we arrange a second viewing in a couple of weeks once the searches were back, but seemed to hit a brick wall with this.Anyway, then Coronavirus came along and put us all in lockdown. I explained several times that I was not buying the house without a second viewing and despite waiting over a month and chasing on multiple occasions I still didn’t have a viewing and Seller was getting agitated at me!At this point Zoe took over, she was extremely helpful and I could not fault her service. Naturally there were some obstacles with the Virus but my Solicitors (shout out to BG) managed to negotiate in the end.This is when we found the property in an absolute state. After speaking with my Solicitor we did manage to reclaim some costs from the tenants deposit and Jo in DDM lettings was very quick to respond, explain the whole process and to negotiate a settlement in this respect.The floorplan was incorrect and not all measurements were given. As the property was let by DDM there are naturally some things you would expect such as working smoke alarms, gas safety reports and Electric Reports, none of which were provided by the seller and the electric reports were probably not carried out as the electrics in the property were dangerous. The stop tap in the kitchen leaked everywhere and destroyed the kitchen cabinets and the floor. Athough this is more the Sellers dispute with the lettings team.In these unprecedented times it is only natural that errors occur and there are new ways of working but a lot was left to be desired and I would not choose to use DDM when it comes to reselling the property in the future.
Louise · 15 April 2020
★★★★★ 5/5
Facebook100% reccomend ddm the hole team is fantastic couldn't helped us better.. specially micheal who dealt with us professional and did everything he could to make it pleasant experience and helped and made sure we understood the hole process thank you Micheal an hole team at ddm grimsby
Danielle · 5 March 2020
Agent replied · 24 June 2023
Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
★★★★★ 5/5
GoogleKelly, Louise and Amanda were fab, from both viewings to keeping us upto date with the progress. The team even stayed past their finish time so that we could collect the keys so the wife didnt need to book a hotel for work. Everyone was …
Olivia · 4 October 2020
Agent replied · 22 March 2024
Thank you for taking the time to write a review Olivia, we really appreciate it.
★★★★★ 5/5
FacebookExcellent service! Cant thank Katie enough!! Very professional! We weren’t even selling our house with DDm we were purchasing from them , but they helped no end! Phoned with updates, chased people and kept us sane at testing times ... would highly recommend them 💕✨🥰
Kirsty · 4 January 2021
Agent replied
Thank you Kirsty. So glad I could help. You know where I am if you ever need anything!
★★★★★ 5/5
FacebookHonestly, Rachel Shadlock is an amazing mortgage and protection consultant.She got me through the mortgage process with so much patience and kindness. I could not have done it without her. She responds so quickly and informatively in ways a total amateur like myself can understand and she got me a mortgage when nobody else could. I am so grateful to her, and DDM (who I have also rented from in the past and highly recommend). Thank you so much for everything.
Alexandra · 16 January 2020
★★★★★ 5/5
FacebookHonestly, Rachel Shadlock is an amazing mortgage and protection consultant.She got me through the mortgage process with so much patience and kindness. I could not have done it without her. She responds so quickly and informatively in ways a total amateur like myself can understand and she got me a mortgage when nobody else could. I am so grateful to her, and DDM (who I have also rented from in the past and highly recommend). Thank you so much for everything.
Alex · 16 January 2020
★★★★★ 5/5
GoogleI have been on the search for a flat for a couple of months until I met Lauren,such a wonderful and dedicated woman.Anyways,I got a beautiful flat
Abiola · 7 August 2025
Agent replied · 7 August 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
FacebookAbsolutely fantastic !
Katie is amazing 5*****
She found us a house that ticked all our boxes and she literally did everything ! We needed a quick completion and Katie called and chased everyone up daily . We had a very difficult journey with a difficult conveyance team & genuinely believe that had it not been for Katie’s determination and persistently phoning and chasing we would of never completed on this purchase .
I would highly recommend anyone buying or selling a house to use DDM for a 5 star first class service
Marisa · 4 September 2019
★★★★★ 5/5
FacebookI can not recommend Zoe at DDM enough. She went above and beyond to get a very difficult purchase through and helped to reduce stress levels as best she could. Always on hand. Hope you enjoy your bottle of wine Zoe. You’re the absolute best!
Kenneth · 10 September 2020
Agent replied
Thank you so much. It really was a pleasure to get you your dream home
★★★★★ 5/5
GoogleI recently purchased a property through DDM Barton and the team were fantastic mainly Kelly and Harley. The whole process was smooth and any problems were swiftly dealt with by the team. A huge thanks to the team 👍 …
Andrew · 4 October 2021
Agent replied · 27 June 2024
Thank you for the business and review Andrew.
★★★★★ 5/5
GoogleThis is the best property Agent have seen so far, I have a very nice experience with them, the right information and assistance was good.
Bolakale · 7 August 2025
Agent replied · 7 August 2026
Thanks for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold a property with no onward purchase via DDM. Dealt with Kelly who at all times was friendly, fair and most importantly very keen to achieve the best possible price for the property. I honestly cannot fault DDM's service from start to …
Rob5ft19in · 4 October 2020
Agent replied · 13 June 2024
Thank you for the kind review and business Rob.
★★★★★ 5/5
FacebookAs first time buyers we were completely out of our depth when it came to working with Solicitors and knowing what paperwork was needed etc. If it wasn’t for Fiona Hodgkiss at DDM always being on the other end of the phone or an email away when needed then I don’t know how we would have managed. Fiona gave me all the information and advice needed to help us understand the process. I would highly recommend Fiona to any first time buyers! Thankyou again � x
Olivia · 1 December 2017
★★★★★ 5/5
GoogleHappy to give these guys a five star review. I've been using them for almost a decade and they're efficient, friendly and helpful
Edwin · 7 August 2025
Agent replied · 7 August 2026
Thank you for leaving us your superb 5* review Edwin. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought and sold our property with DDM BARTON. All the staff were absolutely brilliant Marie,Kate and Emily.What a team!!! Thank you so much for your excellent service. Keep up the great work.Phil, Maria and Enrique
Philip · 20 March 2025
Agent replied · 20 March 2026
Thank you so much, Phil, Maria, and Enrique!
We’re absolutely delighted to hear that your experience buying and selling through our Barton branch was such a positive one. Marie, Kate, and Emily will be thrilled to read your kind words, they make a great team, and it means a lot to see their efforts recognised.
Thank you again for your support, and we wish you all the very best in your next chapter!
The DDM Team
★★★★★ 5/5
GoogleI am very pleased to be able to award 5 stars to the DDM team in the Barton office. In particular, Kate Jeffery has exceeded my expectations in her role as Senior Propery Consultant, going above and beyond what I would consider to be good …
Clive · 4 October 2024
Agent replied · 22 March 2024
Thank you for the lovely review Clive, it made Kates day!
★★★★★ 5/5
GoogleDDM have been established in the area for as long as I can remember, bought my first house through them and have just completed my 2nd today. Kate & Emily dealt with my purchase at the Barton branch and Both have been really pro-active and …
Andrew · 4 October 2024
Agent replied · 20 March 2026
Thank you so much for your fantastic review and continued trust in DDM!
We’re honoured to have been part of both your first and most recent home … More
★★★★★ 5/5
GoogleExcellent service from Emily & Kate,nothing was too much trouble,totally looked after all the way through the process.would highly recommend & will definitely use again when buying or selling a house.Thank you kindly x
Paul · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your lovely review!
We're delighted to hear that Emily and Kate provided such excellent service and … More
★★★★★ 5/5
GoogleI am very pleased with the staff at Mann who are always helpful, pleasant and get the job done!!
Isobel · 7 June 2026
★★★★★ 5/5
FacebookKelly at DDM Barton was nothing but professional and gave great customer service with the sale of our property. Nothing was too much trouble and she kept in touch throughout the whole process. Thanks again Kelly great job done.
Paula · 23 October 2020
Agent replied
My pleasure looking after your Mum and yourself, thank you for the lovely feedback ❤️
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.