Trusted Agent profile · Barrowford

Hilton & Horsfall Estate Agents Barrowford reviews

4.6

★★★★★ Excellent

452 reviews across 3 platforms

75 Gisburn Road, Barrowford, BB9 6DX

Hilton & Horsfall Estate Agents's office in Barrowford, at 75 Gisburn Road, is rated 4.6 out of 5 across 452 reviews on three platforms, including 138 Google reviews rated 4.1.

Google logo

4.1 / 5

138

Reviews on Google

This office

Facebook logo

4.9 / 5

112

Reviews on Facebook

This office

Trustpilot logo

202

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Barrowford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Wonderful team

I have had the pleasure of using H&H twice now and the service has never been less than exemplary. They made the process of contacting them, arranging viewings and fielding different options incredibly smooth and welcoming. Cannot fault them at all and would definitely think of them first in the future. Top choice for anyone looking for an agency!

Bethany · 15 December 2024

Agent replied · 10 June 2026

Thanks Bethany!

5/5

Google

Cant recommend highly enough. I needed to sell my house at short notice, the team were very accommodating of my hectic schedule. Within 3 days of the advert going online, H&H had got an offer above asking price. The sale process was seamless, brilliant communications & all issued resolved promptly. Thanks!

Callum · 25 March 2025

Agent replied · 27 August 2024

Thank you for your review Callum! 🏡🙏🏼 …

5/5

Google

Hilton and Horsfall Estate Agents made the purchase of our new home an absolute pleasure. The team went above and beyond to keep us informed and up to date with how the purchase was progressing. Great advice throughout, would highly recommend, and will definitely be using them again in the future!

James · 25 March 2025

Agent replied · 27 August 2024

Thanks James! 👍🏼 …

5/5

Trustpilot

What a brilliant estate agents...

What a brilliant estate agents.... Efficient, friendly and they provide a service like no other. The photos of my property came out brilliantly they really showed it off, it's no surprise it was sold within a few weeks of being put on the market. Gav and his team are always happy to help, I've dealt with Barbara and Emily and on all occasions when speaking with them in the office. They have kept me up to date through the whole process and made selling my first home a really enjoyable experience. I would highly recommend.

Ebony · 11 May 2022

5/5

Trustpilot

I don't think I've ever seen so many…

I don't think I've ever seen so many one star reviews on Google . Mark and Gavin certainly so run a slick business, so slick that Clitheroe slipped through their fingers

Emma · 3 July 2026

5/5

Facebook

Sold my house to the first viewer and the pics were amazing! Dealt with Kendra mostly throughout the process and she was extremely professional but personable too! From valuation to completion I was so impressed and felt H&H have the perfect balance between Personal and Professional! I would recommend to anyone wanting to sell their house! Fabulous service!

Catherine · 31 October 2019

Agent replied · 8 June 2023

Thanks Cat! We are glad you are happy.. all the best for the future!, from all at H&H

5/5

Trustpilot

We sold our house through Hilton & Horsfall

We sold our house through Hilton & Horsfall in June this year. I honestly cannot fault them. Firstly they were punctual with all appointments made to value and then to take photographs. We were up and running and marketed very quickly. They have a really good social media presence and excellent knowledgeable staff who kept me up to date throughout the process. I 100% would recommend Hilton & Horsfall and know they will not let you down and will do their absolute best to sell your property.

Toni · 13 September 2023

Agent replied · 30 December 2023

Thank you Toni.. we’re glad you are happy!

5/5

Google

My fathers home was put on the property in June 2023 whilst going through probate. Hilton and Horsfall were quick to come and take the relevant photos, spoke to the family about the value of the home and why, and placed it on the market. …

Lara · 22 April 2025

Agent replied · 27 August 2024

Thank you Lara! We are glad you are happy. All the best

5/5

Facebook

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Moses · 15 March 2023

1/5

Google

I won’t be buying no property with this agency regardless of how much I wanted it! I’m an investor and went to view a property that was advertised with this agency. I gave an offer which was accepted. They wanted confirmation of funds and ID which was provided instantly. I told them I would like another viewing with my builder before providing them with my solicitor details. The lady who was sending me emails, Evie sent me the same email again requesting details of my solicitor even after I’d emailed them saying that I would like another viewing before proceeding. I got a viewing booked in and on the day I had to unfortunately cancel as my car was at the garage. I called and told the person who I spoke to the reason for cancellation and told him I’d like to re-arrange. In the afternoon of the same day I got a snotty email from Mark Horsfall to say they had withdrawn my offer and not to contact them again. Rude, unprofessional and lack of communication and it seems other reviewers are saying the same! Looks like they were only after a quick win. I won’t be contacting them again and you’ve lost out on a sale!

Sunem · 25 March 2025

5/5

Google

What amazing service! Kendra was extremely helpful and always happy to help with any questions we asked. Me and my partner Highly recommend using Hilton and horsfall estate agents and their team! thank you for making a stressful times of our lives so easy! We really appreciate.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 28 August 2021

Agent replied · 28 July 2023

Thank you Claire - all the best! :)

5/5

Facebook

Amazing service, from start to finish! Gavin gave great advice and was super efficient with getting the house to market. H&H managed to sell our house in a week, and help push the chain through, so we moved in 13 weeks. Huge thanks to the office team for all of your support throughout the sale. Thank you all 🙌

Jo · 28 October 2025

5/5

Trustpilot

In a really tough market Mark and his…

In a really tough market Mark and his team worked really hard in a friendly and professional manner hard to eventually secure the sale of our house. The photos, advertising and marketing was excellent. We are grateful for their endeavours and communications and recommend their service.

Judith · 9 August 2024

5/5

Google

Myself and my family have used the services of Hilton and Horsfall for quite some time and have always found them to be a thorough and fair agency. Properties are always of a good standard. Would recommend to tenants, home buyers and prospective landlords.

Yash · 25 March 2025

Agent replied · 28 December 2024

Thank you Yash!

5/5

Trustpilot

excellent service from start to finish,

excellent service from start to finish,professional , friendly and flexible, great local knowledge of the area and the market place, handled the legal side too and whilst all the time listening to our requirements which made it a smooth process, these were the main reasons we achieved our goal price and all at a reasonable cost, we would thoroughly recommend Hilton & Horsfall without any hesitation to anyone looking to sell their property. Gavin and his team did an excellent job for us.

MARIANO · 16 April 2021

5/5

Google

I can honestly say that Mr Horsfall and the rest of his team have consistently gone above and beyond in all aspects of the service they provide. From initial contact through to viewings, completion and after sales communications they operate in a warm, friendly and professional manner throughout. I have had used this company on many occasions and will continue to do so. Highly recommend them as they make a potential stressful process hassle free.

Dean · 25 March 2025

5/5

Google

What amazing service! Kendra was extremely helpful and always happy to help with any questions we asked. Me and my partner Highly recommend using Hilton and horsfall estate agents and their team! thank you for making a stressful times of our lives so easy! We really appreciate.

Claire · 25 March 2021

Agent replied · 25 March 2026

Thank you Claire - all the best! :)

5/5

Facebook

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Rifkatu · 4 December 2021

1/5

Google

Had a valuation book they did not turn up but most annoying they did not advise me that they were not honouring the booking despite having my contact phone no and email very unprofessional outfit and despite the fact that I was interested in a property on there books I will not be dealing with this company again feel sorry for the seller as I'm a cash buyer with funds in place

Shaun · 25 March 2025

5/5

Facebook

From a positive experience of buying our new home through Hilton and Horsfall we decided to use them to let our house, and could not recommend them enough. Throughout the process there has been someone at the end of the phone willing to help, making what could be a stressful experience a smooth transition. Kendra in particular has been an absolute star, her hard work and professionalism has stood out and nothing has been too much trouble which has been fantastic for us. We would definitely recommend them as an agent for both buying and letting, and have to say a personal thank you to Kendra. (Keep up the good work!!!)

Vicky · 2 November 2019

5/5

Trustpilot

We recently rented a property through…

We recently rented a property through hilton and horsefall the experience was good from start to finish they were professional and accessible at all times Mark and his team are great people and what comes across is they actually do care and look after their tenants

Sheila · 16 March 2024

5/5

Trustpilot

Excellent and friendly service. Top notch.

I used Hilton and Horsfall to manage the rental on my property and they did a fantastic job. From the outset they were engaged and responsive to my requests and explained everything throughout the process. Everything was done promptly and I was kept fully informed of all my options and all interest in the property. We found a tenant and everything was perfectly smooth.

Simon · 20 October 2022

5/5

Trustpilot

10/10- Highly recommended.

Hilton and Horsfall made the process so easy for us. Not only did we have an offer within 10 days, but they went above and beyond throughout the whole sale keeping us updated every step along the way.

Andy · 19 March 2025

Agent replied · 10 June 2026

Thanks Andy! all the best in your new home.

5/5

Trustpilot

10/10

Myself and my family have used the services of Hilton and Horsfall for quite some time and have always found them to be a thorough and fair agency. Properties are always of a good standard. Would recommend to tenants, home buyers and prospective landlords.

Yash · 14 December 2024

Agent replied · 10 June 2026

Thanks Yash!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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