Trusted Agent profile · Barrowford

Hilton & Horsfall Estate Agents Barrowford reviews

4.6

★★★★★ Excellent

451 reviews across 3 platforms

75 Gisburn Road, Barrowford, BB9 6DX

Hilton & Horsfall Estate Agents's office in Barrowford, at 75 Gisburn Road, is rated 4.6 out of 5 across 451 reviews on three platforms, including 138 Google reviews rated 4.1.

Google logo

4.1 / 5

138

Reviews on Google

This office

Facebook logo

4.9 / 5

112

Reviews on Facebook

This office

Trustpilot logo

201

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Barrowford office, from every platform, shown as written. First names only.

5/5

Google

Honestly, Mark, Gav, and everyone at Hilton and Horsfall are just the best! Selling my house with them was such a great experience. Even when things got a bit complicated with the chain, they were so on top of it, got it relisted super quickly and sold again in just 3 days! Plus, their photography is outstanding!! The photos listed on Rightmove and social media really showed my house off beautifully. They've been my go to agent for the last three sales, and their let management is excellent too. I've recommended them to loads of family and friends, and it's been brilliant seeing them all have successful sales with Hilton and Horsfall. Definitely a 5 star service, wouldn't go anywhere else!

Hannah · 22 April 2025

Agent replied · 3 May 2025

Thank you Hannah ! 🙏🏼 …

5/5

Facebook

What a brilliant estate agents.... Efficient, friendly and they provide a service like no other. The photos of my property came out brilliantly. They really showed it off, it's no surprise it was sold within a few weeks of being put on the market. Gav and his team are always happy to help, I've dealt with Barbara and Emily and on all occasions when speaking with them in the offic they have kept me up to date through the whole process and made selling my first home a really enjoyable experience. I would highly recommend.

Ebony · 11 May 2022

Agent replied · 8 June 2023

Thank you Ebony! All the best

5/5

Trustpilot

Managed to fit us in last minute for a…

Managed to fit us in last minute for a viewing and was at the property with in an hour of asking for a viewing. They been consistent through out the process of buying our first home. Gavin and Kendra have been amazing at sorting anything we have emailed or phoned over. Would highly recommend them for buying a home!

Aimee · 4 August 2026

5/5

Facebook

Our experience with Hilton & Horsfall Estate Agents has been fantastic from start to finish. After previously being with another estate agent and feeling disappointed with the service, the difference when we moved to Hilton & Horsfall was clear straight away. Their communication has been excellent throughout, always keeping us informed and happy to answer any questions. Their marketing is truly above and beyond, showcasing our property in a way that really stood out. Once we secured a buyer, their persistence and speed in responding made a huge difference. They communicated quickly and efficiently with both our solicitors and the buyer’s solicitors, which really helped to keep everything moving and sped up the whole process. Throughout it all, they were friendly, professional, and polite. We wouldn’t hesitate to highly recommend Hilton & Horsfall and would absolutely use them again in the future.

Evie · 18 February 2026

5/5

Trustpilot

Excellent, professional, polite service.…

I have just left a tenancy I have had with Hilton & Horsfall for the last 2 1/2 years.Mark and team have been absolutely brilliant right from initial contact to arrange viewing, throughout my tenancy, and today receiving deposit back.On the occasions I have had ti contact then fir any issues arising with the property they have dealt with me quickly, efficiently and courteously. If you're looking at renting, and I assum buying, a property on their books then you will be very happy with the service you receive. If I could have given more than 5 stars, I would have.

Gregory · 31 July 2024

5/5

Trustpilot

Absolutely amazing customer service…

Absolutely amazing customer service from Kendra at Hilton and Horsfall. She made our experience completely stress free as possible. She was kind and reassuring throughout the whole process and always kept us up to date with important information. Kendra came and took photos of our property and we were blown away with the results and how good these looked, followed up with an amazing write up. Couldn’t thank Kendra any more for her hard work and amazing customer service skills. Will 100% be using Hilton and horsfall again In the future and i would recommend them to anyone who is looking to buy or sell a properly :)

Abbie · 15 November 2021

Agent replied · 5 July 2023

Thanks Abbie :)

5/5

Trustpilot

Highly Recommend

We intended to seek several valuations/quotes to market our property, however when Mark visited we signed up immediately.He was very professional and had done his research regarding property prices in the area. We were given excellent advice re marketing and Mark went over and above in this regard.Hilton and Horsfall, in my experience, have always presented the best photographs of properties and have very high standards. We certainly weren’t disappointed when our photographs were taken and presented.As it happened, we had an interested party call immediately after the ‘for sale’ sign went up and she purchased the property!I feel confident that, had our buyer not called, H&H would have sold our property for us in a short time. The sale was handled professionally and completed swiftly.We highly recommend Hilton and Horsfall.

Linda · 11 August 2021

Agent replied · 5 July 2023

Thank you Linda.

5/5

Google

We instructed Gavin and his team to list our house for sale, our photos were done within a day and submitted to all their social media outlets. The first offer received the very next day! After several viewings the house sold within 4 days! The whole process has been fast and very easy. The team are always available and on the end of the phone and very professional. Hilton & Horsfall proving again why they are number 1 for selling houses!

Lewis · 25 March 2021

Agent replied · 28 July 2023

Thank you Lewis! All the best for the future.

5/5

Google

Hilton & Horsfall have sold two properties for me over the last 2/3 years, the most recent one completing this week and each time their overall approach and commitment has been outstanding. From the valuation stage Gavin spent time and effort with me advising the best way to market this through his social media platforms which exploded with interest and also on right move the advert brought a lot of interest and attention. Putting a property on the market during lockdown I was uncertain what would happen but the virtual tour Gavin offered me worked wonders and is highly recommended. I’d also like to say a massive thank you to Kendra who is a huge asset and credit to Hilton and Horsfall’s team. She kept me updated with all progress developments, any emails I sent she always replied to, all feedback from viewings were detailed professionally and emailed to me and she regularly checked in with me to keep me updated on the sale process. Nothing is ever too much for Kendra, she will go the extra mile to keep her clients updated and to me this is very important. Another sale complete, if you want to sell a property look no further! Much appreciated as always! Ross

Ross · 25 March 2021

Agent replied · 28 July 2023

Thank you Ross! Always a pleasure. All the best 🏡 …

5/5

Facebook

Ive just purchased my first home and as a first time buyer I was quite nervous and completely clueless about pretty much all of the process but I received exceptional and great quality service from the girls at Hilton&Horsfall - especially Kendra Stuttard who answered all questions openly and honestly and always kept me in the loop, even when Kendra wasn’t available her colleague Emily would be able to advise and help out Really lovely team and pleasure to work with.

Tia · 18 February 2021

Agent replied · 8 June 2023

Thank you Tia!

5/5

Google

We have just listed another property with H&H after selling numerous properties with them. I can honestly say I wouldn’t use anyone else, they have always been great to deal with and have always achieved around the asking price. The listing and photos are excellent which I think is the main part of attracting potential buyers. I would highly recommend them which I have done to friends and family who have also used them.

Daniel · 25 March 2025

Agent replied · 27 August 2024

Thanks Daniel! We’re glad you’re happy 🙏🏼 …

5/5

Google

Cannot fault this agent, they were professional and friendly and we felt like our purchasing experience mattered, Teal Amos was outstanding. Would definitely recommend this company

Valerie · 25 March 2025

Agent replied · 27 August 2024

Thank you Valerie!

5/5

Trustpilot

The team at Hilton and Horsfall

The team at Hilton and Horsfall - Barrowford have been incredibly helpful and have ensured a successful sale through challenging circumstances. I highly recommend this team.

Matt · 17 June 2026

Agent replied · 5 July 2023

Thankyou Matt! All the best from us at H&H

5/5

Google

I've been renting with H&H for 3 years, on very rare occasions it's taken a follow up email to remind the landlord to act on a issue, but this was literally twice. The rest of my time has been very well managed, things like roofing and gas related issue have been dealt with quickly and efficiently. Mark is a really good guy, always happy to help me out, and he was fair with the rent. During a cost of living crisis he kept the rent down and didn't raise the price. I don't trust businesses easily, but I'd recommend H&H to anyone, looking to buy or rent. When I handed back the keys to Mark he was also kind enough to offer his expertise regarding mortgages and offered his contacts freely to me should I need them in the future. A good company acting with integrity and a thoroughly deserved 5 stars. Well done Mark & Team.

Big_Gooch · 25 March 2024

5/5

Trustpilot

Excellent Service

First time selling our house and Hilton and Horsfall made it a breeze. Gavin and his team were brilliant, from start to finish. They were professional and approachable, always happy to deal with our questions. We would definitely recommend.

Adriancheethamhotmail.co.uk · 11 October 2025

5/5

Trustpilot

Hilton & Horsfall - Simply Excellent!

We instructed Gavin and his team to list our house for sale, our photos were done within a day and submitted to all their social media outlets. The first offer received the very next day! After several viewings the house sold within 4 days! The whole process has been fast and very easy. The team are always available and on the end of the phone and very professional. Hilton & Horsfall proving again why they are number 1 for selling houses!

Lewis · 25 June 2020

Agent replied · 5 July 2023

Thank you Lewis! We are happy that you are happy :)

5/5

Trustpilot

Fantastic service

I would highly recommend Hilton and Horsfall, the whole process from start to finish has been very professional and their communication has been fantastic, they took all the stress out of moving house. Thank you to the team!

Joel · 27 February 2026

Agent replied · 10 June 2026

Thank you Joel!

5/5

Facebook

Mark and the team at Hilton and Horsfall were fantastic when selling my property on Skipton Road, Colne. The team were Professional, attentive and beyond helpful throughout the process of the sale ensuing I was kept informed immediately of any updates both by telephone and email. The photos and brochure generated a huge amount of interest on Rightmove and Facebook and in turn the house sold within the first week for the price it deserved. The viewings were booked in and we were constantly notified by phone and email confirmation of all information along the way. I would have no hesitation in using Mark and the team at Hilton and Horsfall again in the future.Thankyou for your Grade A service.

Ryan · 21 October 2019

Agent replied · 8 June 2023

Thanks Ryan! All the best.

5/5

Google

Our house sold in 6 weeks of going on the market and we had some great interest. We were impressed with the marketing and photos of our property and communication from Gavin. All of the team at H&H were honest, professional and responsive and accommodated viewings at short notice. Thank you to all of the team. We are due completion next week 😊

Katie · 22 June 2025

Agent replied · 25 March 2026

Thanks for the review Katie 🙂 All the best for the move! 🏡 …

5/5

Google

Gavin & the team have been great to work with on my house sale, helpful & responsive to emails and any queries - I accepted a full price offer 3 days after listing on the market. Thanks for all your help!

Natalie · 25 January 2026

Agent replied · 25 March 2026

Thank you Natalie! We’re glad you are happy. All the best 💫 …

5/5

Trustpilot

Helpful to the community

Having come back from Asia with only savings to live off, Mark and the team helped me find a suitable home for my circumstances. They did a brilliant job of supporting me through my application and I can’t thank them enough.

Rachel · 15 May 2024

Agent replied · 23 August 2024

Thank you for your kind review.

5/5

Google

I have found Hilton&Horsefall a fantastic letting agency. From viewing a house to getting the keys only took a week. The process went really smoothly. Mark and the team have been helpful and supportive. I would highly recommend them for your next property.

Kelly · 25 March 2024

Agent replied · 26 November 2023

Thank you Kelly!

5/5

Trustpilot

I recently bought a property….

I recently bought a property marketed by Hilton and Horsfall. The sale was negotiated by Teal, who was a pleasure to deal with from start to finish. Any query I had was dealt with expeditiously, and there was a constant line of contact and dialogue between all involved parties. Despite Teal acting on behalf of a client, it was evident that there was no bias or prejudice. I don’t suffer fools and I dislike false niceties / sales patter, so it was refreshing to deal with Teal who is genuine, professional and friendly. He is a credit to Hilton and Horsfall.

David · 25 October 2025

5/5

Trustpilot

Highly recommend!

"I had a really positive experience working with Hilton and Horsfall Estate Agents for the sale of my property. The valuation process was prompt, and Mark was realistic in setting expectations. The marketing of the property was highly professional, including a strong social media presence.We received an offer within days, which was impressive. I want to express my gratitude to Mark and the team for their excellent help and support throughout the process. I wouldn't hesitate to recommend Hilton and Horsfall Estate Agents, and I would definitely use their services again in the future. Absolutely!"

GC · 3 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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