4/5
TrustpilotGood communication
The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.
Trusted Agent profile · Barnt Green
Verified
Oulsnam Lettings reviews in Barnt Green
★★★★★
428 reviews across 2 platforms
81 Hewell Road, Barnt Green, B45 8NL
Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.
Reviews
Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleCharlotte was really helpful and made the whole letting process seamless. A real good egg, definetly deserves the praise.
Agent replied · 28 May 2026
Thank you for taking the time to leave a review. We are so pleased Charlotte was able to assist.
5/5
TrustpilotI recently bought a house through…
I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.
5/5
GoogleThey have been very helpful, always responsive, supportive, and ready to assist whenever needed. They go the extra mile to make everything smooth and stress-free, making the whole process much easier and more comfortable
Agent replied · 7 May 2026
Thank you, that's great to hear and thanks for the review.
5/5
GoogleShania has been very professional and prompt in her service delivery, which is much appreciated.
Agent replied · 24 May 2026
Thank you, we appreciate her too, and your kind words.
5/5
GoogleChloe dealt with my tenancy from start to finish. She was amazing. So polite, quick responses and extremely welcoming when we went to pick the keys up. Overall a really good experience with this agency!
Agent replied · 7 May 2026
Thank you so much for taking the time to leave a review. We are so glad Chloe was able to assist. Enjoy your new home.
5/5
GoogleShania is very good property manager. Always dealt with my queries very professionally and promptly.
Agent replied · 15 May 2026
Thank you.
5/5
GoogleThank you Shania benton . She really helped me during my tenancy. Amazing lady.
Agent replied · 24 May 2026
Thank you.
5/5
GoogleBrogan gave an excellent service. She was easy to speak with, very approachable, friendly and helpful.
Agent replied · 14 August 2026
Thank you for your kind words.
5/5
GoogleShe was always very helpful, sorting things out for our property promptly.- Brogan Wallace
Agent replied · 24 May 2026
Thank you for taking the time to leave a review. It is much appreciated.
5/5
TrustpilotWe were kept informed from the very…
We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful
5/5
TrustpilotWas shown round a property by Jeff…
Was shown round a property by Jeff Field and he was a great help. Knowledgable about the property, polite and professional. Took time to explain everything and said he would follow up the further questions I had once back in the office. A very positive experience. Pleasure to meet him.
5/5
GoogleShania Benton is a excellent resource & humble person, always available in need.
Agent replied · 24 May 2026
That's amazing, thanks for sharing.
5/5
GoogleShania is always polite and helpful and is very knowledgeable in her role
Agent replied · 24 May 2026
Great to hear. Thank you.
4/5
GoogleJosie has been professional throughout and kept me up to date making the process easier. Will highly recommend
Agent replied · 8 February 2025
We appreciate the positive review. Many thanks for taking the time to leave it.
5/5
GoogleVery good service. Kathryn and the team were very helpful in making my move as comfortable as possible
Agent replied · 8 February 2025
Thank you for your review and kind words that is much appreciated. Many thanks.
5/5
GoogleSofi has been absolutely brilliant always keeping me informed pleasure absolute pleasure
Agent replied · 24 May 2026
Brilliant, thank you.
5/5
TrustpilotHaving moved to Oulsnam from another…
Having moved to Oulsnam from another Agent, we really needed help selling swiftly. The difference was significantly different from the start with a more personalised tailored approach. Honestly couldn’t have asked for a more caring team. Top agents who genuinely care.
5/5
TrustpilotA really helpful team.
The team were always very patient, supportive and professional. Sadly there were a number of issues to deal with that delayed the sale and completion, none of which were the fault of Oulsnams, they dealt with everything that came up.
5/5
GoogleJosie has been really great with us during this process. She has been quick at replying to us and getting us the info we requested and letting us know anything we needed too. …
Agent replied · 8 February 2025
Glad Josie was able to help and thanks for the review.
5/5
GoogleMy experience with Oulsnam Lettings has been extremely positive and smooth. Their communication skills were outstanding, consistently keeping me informed and promptly addressing any queries or concerns I had. The negotiator's pleasant and …
Agent replied · 8 February 2025
Thank you for your kind words.
5/5
GoogleGreat customer service and always respond efficiently to emails/messages. Been in the same property coming up to 10 years and never had any issues with the letting agent.
Agent replied · 7 May 2026
Thank you for the review and we're so pleased that things are going well. Many thanks
5/5
GoogleI highly recommend Oulsnam Lettings for their outstanding letting agency services. Josie, Darren, and the entire team demonstrated exceptional support and professionalism throughout the process. Their marketing was highly effective, and …
Agent replied · 8 February 2025
Thank you for your great review. We are pleased the team managed to look after your needs.
5/5
GoogleMarvellous communication and service by all staff involved . Many thanks to Kathryn Grodoski
Agent replied · 8 February 2025
Thank you so much for the review and your positive feedback. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
