Trusted Agent profile · Barnt Green

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Oulsnam Lettings reviews in Barnt Green

4.9

★★★★★ Excellent

428 reviews across 2 platforms

81 Hewell Road, Barnt Green, B45 8NL

Part of Oulsnam, see every office.

Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.

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4.8 / 5

204

Reviews on Google

This office

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224

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.

5/5

Google

All the staff I met were friendly with very quick responses. A big thanks to Josie for the excellent support with my rental process.

Harry · 28 May 2025

Agent replied · 28 May 2026

That's great to hear that everyone was able to assist and thank you for the review.

5/5

Google

We have been with Oulsnam lettings for several years and have found the staff to be friendly and professional. Our property manager, Shania Benton, has been exceptionally kind and efficient in dealing with all matters relating to the property and tenants. She is very knowledgeable in this field and always ensures that we are made aware of any new rental policies.

Don · 23 September 2025

Agent replied · 24 May 2026

That's very kind and we are only too happy to help.

5/5

Google

Oulsnam are the best letting agents ever! Proactive, friendly and professional exemplified by Brogan whose work ethic is brilliant!

Rod · 26 August 2026

Agent replied · 26 September 2026

Thank you so much we appreciate you review and glad we could assist.

5/5

Google

We have been treated with dignity and respect since we started the process of applying for the property.We feel at home,thank you so much Kathryn, you are the best.

Evidence · 16 March 2025

Agent replied · 28 May 2026

Thank you so much. We are so pleased Kathryn was able to assist so well.

5/5

Google

Excellent service, Charlotte was always on hand to answer any questions we had (and there was a few) very professional in her work.

Nicola · 28 May 2025

Agent replied · 8 February 2025

Thank you Nicola for you very positive review that is much appreciated and we are pleased that Charlotte was able to assist.

5/5

Google

I had a fantastic experience working with Charlotte Smith at Oulsnam Lettings. She was professional, responsive, and made the entire process smooth and stress-free. Highly recommended

Hira · 22 April 2025

Agent replied · 28 May 2026

Thank you for your wonderful feedback. We're so pleased Charlotte could make the process smooth and stress-free. We really appreciate your recommendation.

5/5

Trustpilot

Helpful service and staff

Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.

Patricia · 15 June 2026

5/5

Google

Shania is approachable and quick to take action when needed. Very personable and gets the job done.

Anita · 24 July 2025

Agent replied · 24 May 2026

Thank you for your kind words.

4/5

Trustpilot

Good communication

The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.

Anon · 16 February 2026

5/5

Trustpilot

Sadie-Jayne Wragg was a delightful viewing representative

Sadie-Jayne Wragg met us at a delightful property in Bromsgrove. She was warm and welcoming and very accommodating. She answered the many questions we had and also shared her own thoughts on the property which in turn has helped us fall in love with it!

Laura-Jayne · 30 January 2026

Agent replied · 4 October 2026

Thank you for taking the time to write such a positive review, we are really pleased to heaer that you were happy with the service provided by Sadie!

5/5

Google

Charlotte was really helpful and made the whole letting process seamless. A real good egg, definetly deserves the praise.

Mustafe · 28 June 2025

Agent replied · 28 May 2026

Thank you for taking the time to leave a review. We are so pleased Charlotte was able to assist.

5/5

Trustpilot

I recently bought a house through…

I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.

Mrs · 11 February 2026

5/5

Google

Shania has been very professional and prompt in her service delivery, which is much appreciated.

Albert · 24 July 2025

Agent replied · 24 May 2026

Thank you, we appreciate her too, and your kind words.

5/5

Google

They have been very helpful, always responsive, supportive, and ready to assist whenever needed. They go the extra mile to make everything smooth and stress-free, making the whole process much easier and more comfortable

Elijah · 23 April 2026

Agent replied · 7 May 2026

Thank you, that's great to hear and thanks for the review.

5/5

Google

Chloe dealt with my tenancy from start to finish. She was amazing. So polite, quick responses and extremely welcoming when we went to pick the keys up. Overall a really good experience with this agency!

Danielle · 7 April 2026

Agent replied · 7 May 2026

Thank you so much for taking the time to leave a review. We are so glad Chloe was able to assist. Enjoy your new home.

5/5

Google

Shania is very good property manager. Always dealt with my queries very professionally and promptly.

Ann-Marie · 15 July 2025

Agent replied · 15 May 2026

Thank you.

5/5

Google

Thank you Shania benton . She really helped me during my tenancy. Amazing lady.

Raja · 24 July 2025

Agent replied · 24 May 2026

Thank you.

5/5

Trustpilot

Just wanted to say a big thank you to…

Just wanted to say a big thank you to Lisa at oulsnam in Moseley who guided me through the buying process of a flat in Edgbaston fantastically.

Bucking · 21 January 2026

5/5

Google

Brogan gave an excellent service. She was easy to speak with, very approachable, friendly and helpful.

Linda · 13 August 2026

Agent replied · 14 August 2026

Thank you for your kind words.

5/5

Google

She was always very helpful, sorting things out for our property promptly.- Brogan Wallace

Asma · 25 August 2026

Agent replied · 24 May 2026

Thank you for taking the time to leave a review. It is much appreciated.

5/5

Trustpilot

A positive experience.

I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.

Mrs · 2 April 2026

5/5

Trustpilot

We were kept informed from the very…

We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful

ELLEN · 10 February 2026

5/5

Google

Shania Benton is a excellent resource & humble person, always available in need.

Abdul · 24 July 2025

Agent replied · 24 May 2026

That's amazing, thanks for sharing.

5/5

Google

Shania is always polite and helpful and is very knowledgeable in her role

Steve · 24 July 2025

Agent replied · 24 May 2026

Great to hear. Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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