5/5
GoogleGreat service and help from Shania Benton since we first moved into our rental property
Agent replied · 7 May 2026
We're so pleased Shania has being able to assist and thank you for the review.
Trusted Agent profile · Barnt Green
Verified
Oulsnam Lettings reviews in Barnt Green
★★★★★
428 reviews across 2 platforms
81 Hewell Road, Barnt Green, B45 8NL
Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.
Reviews
Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
Google5/5
TrustpilotSelling and buying my house
It was one of the best experince i had with a company. They sold my house andI bought one from them. They were very helpful, supportive and made everything smooth. Ben and Debbie deserve a gold medal. Thanks very much
5/5
TrustpilotDebbie was very helpful & informative .
5/5
TrustpilotPositive feedback for Jeff
Jeff was friendly and very professional. Thank you
5/5
GoogleJosie was absolutely amazing from start to finish. Our house move was stressful but she did her best to keep things moving as smoothly as possible. There was excellent communication via phone and email, making me feel more at ease with regular updates. Would highly recommend to anyone looking to rent.
5/5
GoogleWe received such amazing service from Shania. From the moment she started working with us and throughout our stay at our rental property she has always been great with communication, easy to reach out to, and effective in resolving any issues we had.
Agent replied · 24 May 2026
Thank you so much.
5/5
TrustpilotOur experience of buying the house…
Our experience of buying the house through Oulsnam was fault free they always gave prompts and updates quickly. They recommended a conveyancer that also worked very well. Cannot fault then on our experience
5/5
GoogleFor renting my property Oulsnam Estate agency is excellent and I never came across any issues till now. All the team of Oulsnam is brilliant specially Sophie Hawkes and Charlotte Smith who guided me through this at various stages. Thanks once again!
Agent replied · 15 May 2026
That's great to hear and thank you for taking the time to say it.
5/5
TrustpilotGreat house viewing with Sadie-Jayne
Great house viewing with Sadie-Jayne. Extremely welcoming and professional, answered all questions on the property, just super helpful.
5/5
GoogleIt was great experience with Oulsnam.they team are professional and very helpful specially Ms.Stacy .Thank you
5/5
GoogleShania at Oulsnam’s has managed my rental property for over a year now. She is highly professional, competent and always prompt in replying to any queries. I very much recommend both Shania and Oulsnam’s as managing rental agents.
Agent replied · 8 February 2025
Thank you Darren for your kind words.
5/5
TrustpilotWasn’t plain sailing due to the…
Wasn’t plain sailing due to the solicitors, But Debbie solway at oulsnam redditch made it all worthwhile highly recommended
Agent replied · 4 October 2026
Thank you for taking the time to leave a review. While the journey wasn’t without its challenges, we’re so pleased Debbie was able to support you through it. We really appreciate the recommendation.
5/5
TrustpilotExcellent throughout what was a…
Excellent throughout what was a difficult sale would have no concerns about recommending them.
Agent replied · 20 March 2026
Thank you for your kind review, we really appreciate you taking the time to leave a positive for the Bromsgrove office and are delighted to hear you were happy with the service offered!
5/5
TrustpilotThe Staff are just brilliant
The Staff are brilliant and work tirelessly to make sure your sale goes as smoothly as possible. You never have to wait on hold when you phone them, in my experience anyway and the Team work as one so they are all up to speed with the progress and keep you updated always. They are all wonderful. Thank you so very much.
5/5
TrustpilotJeff shown us around the house
Jeff shown us around the house. He was such a lovely guy and very helpful. Thank you!
5/5
GoogleKathryn Grodoski, in your Barnt Green Office, has helped me find a new tenant for my property. She has been extremely thorough and helpful through out the whole process, …
Agent replied · 8 February 2025
Good afternoon, that's fantastic amazing review and thank you for taking the time to leave it. We are so pleased Kathryn was able to help and we will certainly thank her as well.
5/5
TrustpilotAlways helpful and responsive
Despite several false starts from prospective buyers the team stuck with it eventually leading to a successful outcome. Always helpful and responsive.
Agent replied · 4 October 2026
Thank you for your feedback. We’re pleased the team was able to support you through the ups and downs and achieve a successful outcome. Your comments about our responsiveness and helpfulness are greatly appreciated.
5/5
GoogleJosie was very helpful through the letting process, answered all my queries promtly and everything went smoothly.
Agent replied · 8 February 2025
Thank you for leaving a review we do appreciate it and we are glad everything went smoothly.
5/5
TrustpilotPleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Agent replied · 11 May 2026
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
5/5
Trustpilota smooth ride
Realistic property evaluation. Prompt professional brochure and immediate buyers. Lengthy but fairly smooth process until completion. Advised of any problems as they arose. Phone always answered, all the team helpful.
5/5
TrustpilotGreat experience purchasing home
We bought our house through Oulsnam and they were incredibly helpful throughout the process, from viewings to helping us liaise with our sellers. Communication was great and Lisa and her colleagues were always available to answer any questions and pass on correspondence. They were also very calm and reassuring throughout which I appreciated when there was a lot to do towards exchange and completion. Would highly recommend.
5/5
GoogleCharlotte was very friendly and helpful. She supported me and answered all my question in a quick way, in addition to the professional work of Olsnam agency. There work is transparent and integrated, which gives me full confidence to progress with them.
5/5
TrustpilotGood communication and handling of a…
Good communication and handling of a flat sale. Happy with the service.
Agent replied · 4 October 2026
Thanks Sarah we really appreciate you taking the time to leave us with such a positive review and we are pleased we were able to get the flat through to a succesful completion!
5/5
GoogleI have experienced a great impact working with oulsnam letting most especially your staff shania Benton, she’s one of the best staff I experienced with oulsnam letting, thanks for all you do Shania.
Agent replied · 24 May 2026
Thank for leaving should a positive review, it is appreciated.
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