5/5
TrustpilotThe staff where always quick to answer…
The staff where always quick to answer any queries I had
Agent replied · 4 October 2026
Thank you for the 5 star review.
Trusted Agent profile · Barnt Green
Verified
Oulsnam Lettings reviews in Barnt Green
★★★★★
428 reviews across 2 platforms
81 Hewell Road, Barnt Green, B45 8NL
Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.
Reviews
Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional service throughout…
Very professional service throughout the purchase of our house with them.
Agent replied · 4 October 2026
Thank you for your comments Kirk, good to hear you found our service to be professional.
4/5
GoogleSophie especially has been amazing at supporting me and my family as rental tenant. She has been efficient and helpful during the whole process.
Agent replied · 8 October 2025
Thank you for the lovely feedback. We're so glad Sophie was able to support you and your family so well throughout the process, we’ll be sure to pass on your kind words.
5/5
GoogleCharlotte helped us find a rented property that we love. And despite delays that were out of her control she kept positive and clearly communicated with us throughout. Would recommend!
Agent replied · 8 February 2025
Thank you for your kind words and we are so glad Charlotte was able to help.
5/5
TrustpilotGreat experience from Angela for her…
Great experience from Angela for her enthusiasm and knowledge, and Sarah for her negotiating and all the team.
5/5
TrustpilotEfficient Sales process
Good communication throughout the whole process.
5/5
GoogleIt was a very good experience and Josie he would dealt with was very efficient and made things very simple to deal with. I would definitely use Oulsnam again.
Agent replied · 8 February 2025
Great review, thank you.
5/5
GoogleAlways helpful and hands on if anything needs doing can't fault shania, Hope the future is bright and thanks for all your help
Agent replied · 24 May 2026
That's great to hear and thank you for sharing.
5/5
GoogleWhole tenancy process from the first day till end was very smooth, clear and easy. Special thanks to Charlotte Smith for her precious support and help from the first moment.
5/5
GoogleShania you have always been so professional and productive so thank you from Kevin and lagy good fortune in your next venture…..☺️
Agent replied · 24 May 2026
Thank you for your kind words. We will miss her too.
5/5
TrustpilotWonderful professional team
Wonderful professional team. Every one very helpful, kept me in the loop every step of the way
5/5
GoogleI found Shania Benton very professional and communicates well. Highly recommended.
Agent replied · 22 October 2025
We really appreciate your kind words. It’s great to hear you had such a positive experience. 😊 …
5/5
GoogleGood and professional company with local connections. Always had good communication and help from my property manager, Sophie and her colleagues.
Agent replied · 24 May 2026
That's great to hear and thank you for taking the time to share your experience.
5/5
GoogleKathryn and Charlotte. Great customer service from these guys. Polite and friendly. …
Agent replied · 28 May 2026
Thank you so much for your kind words and we are so glad we were able to assist.
5/5
GoogleFor the small amount of time I have been dealing with Shania Benton she has been very professional and extremely helpful.
Agent replied · 15 May 2026
That's great to hear. Thank you saying.
5/5
TrustpilotProfessional & Excellent Service
5/5
GoogleOulsnam is an excellent estate agent and caring about their customers to the highest possible degree. Very pleased to use their services again and again.
Agent replied · 8 February 2025
Good afternoon, that is much appreciated and we appreciate taking the time to leave a review. Many thanks.
5/5
TrustpilotGood feedback on progress with…
Good feedback on progress with viewings. Set fee, not a percentage. Quick response to enquiries
1/5
GoogleAfter lettings properties for over 40 years this is quite simply the most terrible company I have had the misfortune to deal with.Business manager Michelle hasn't got a clue what day of the week it is never mind managing clients …
Agent replied · 8 February 2025
We tried hard to resolve your queries and have now taken the difficult decision to no longer manage the property on your behalf.
5/5
GoogleQuick and effective communication and made the whole process of moving into my new place very simple. Can’t fault them 👍🏽 …
Agent replied · 8 February 2025
Thank you for taking the time to leave a lovely review. We really appreciate it. Many thanks from the whole team!
5/5
TrustpilotOulsnam's
Good communication during the sale process, excellent service from all at oulsnam's.
5/5
TrustpilotFirst-rate service from beginning to end.
It was first-rate from beginning to end. We felt we had excellent service and good advice throughout, from a really friendly and knowledgeable team.
5/5
TrustpilotA friendly and efficient service from…
A friendly and efficient service from all the staff. I was kept well informed as the sale progressed and given sensible advice.
5/5
GoogleKathryn and her colleagues dealt with the reletting of my property very efficiently and kept me well informed along the way.
Agent replied · 8 February 2025
Thank you for taking the time to leave a review we do appreciate it and glad all went well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
