Trusted Agent profile · Barnt Green

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Oulsnam Lettings reviews in Barnt Green

4.9

★★★★★ Excellent

428 reviews across 2 platforms

81 Hewell Road, Barnt Green, B45 8NL

Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.

Google logo

4.8 / 5

204

Reviews on Google

This office

Trustpilot logo

224

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service as always ! Josie and Susannah dealt with all matters promptly & professionally. I Look forward to dealing with you both again soon.

Mr · 16 September 2024

Agent replied · 8 February 2025

Thank you for your kind words and the review.

5/5

Google

I have used Oulsnams for many years now in connection with my let property. Their service is exemplary - attentive and efficient.

Sean · 16 September 2024

Agent replied · 8 February 2025

Thank you for your kind words. Much appreciated.

5/5

Google

Excellent friendly service

David · 28 May 2025

Agent replied · 8 February 2025

Thank you so much, we really appreciate you leaving a review.

5/5

Google

Thanks much to the Oulsnam letting team. I was carried along all through the process. Special mention for JOSIE ELLIOT, very helpful and understanding.

ChiefAustin · 2 July 2024

Agent replied · 8 February 2025

Glad Josie was able to help. We appreciate the feedback.

5/5

Google

Kathryn's service was amazing, she was friendly and really helpful and is a credit to the Oulsnam lettings team.

Nina · 16 September 2024

Agent replied · 8 February 2025

Thank you.

1/5

Trustpilot

Avoid at all costs

I strongly advise anyone considering Robert Oulsnam & Company to think twice. Our experience has been consistently negative from start to finish:

Ben · 21 August 2025

4/5

Trustpilot

Excellent professional service

Excellent professional service. Good communication and made the whole process easy acting equally for buyer and seller.

David · 10 October 2025

5/5

Trustpilot

Great viewing experience

SJS · 13 February 2026

5/5

Google

I had a positive experience when letting a property via Oulsnam. Everyone was friendly, helpful and responded quickly to queries.

Chloe · 2 July 2024

Agent replied · 8 February 2025

Thank you for taking the time to leave a positive review.

5/5

Google

Charlotte Smith took her time to understand our property needs, and working in tandem with OULSNAM & CO Team, she went all out to provide quality services in respect of request. …

Solomon · 9 October 2023

Agent replied · 8 February 2025

We are glad Charlotte was able to assist and thank you for the review.

4/5

Trustpilot

Staff are friendly and try to be…

Staff are friendly and try to be helpful.

Mrs · 13 December 2025

5/5

Trustpilot

Great buying process

Emma did a great job in our buying process. We really appreciate her help.

Joann · 10 October 2025

5/5

Trustpilot

We were informed and our queries…

We were informed and our queries answered better than when we contacted our solicitor.

Mr · 10 October 2025

5/5

Google

I had a great experience .Charlotte one of the team members was very helpful.She made the process easy for us .She explained every detail and would take time to listen to and solve our queries. I am mostly grateful and appreciative to …

Mutero · 9 October 2024

5/5

Google

Oulsnam lettings is very good letting agency, glad to use their services.

Kevin · 16 September 2024

Agent replied · 8 February 2025

Thank you.

5/5

Google

I give Charlotte Smith a 5 star rating, her service was impeccable.

Nike · 16 September 2024

Agent replied · 8 February 2025

Thank you so much!

5/5

Google

Excellent professional letting service. Thank you.

Ishtiaq · 10 November 2024

Agent replied · 8 February 2025

We are so pleased we could assist and thank you for your business it is much appreciated. Many thanks.

5/5

Google

I am please to have a chance to appropriate my experience with Charlotte smith during this processes, right from onset she has been very supportive, sympathetic, patient and most of all very informative and reassuring which help me through …

Noreen · 9 October 2024

5/5

Google

I've had mixed experiences with estate and lettings agents over the years, so my positive, easy interaction with Oulsnam's was a pleasant surprise. Charlotte Smith looked after the letting process for me - brilliant service from day one to …

Alex · 9 October 2024

5/5

Trustpilot

Always available to answer questions…

Always available to answer questions and quick to respond.

Claire · 11 October 2025

4/5

Trustpilot

They sold my house within a reasonable…

They sold my house within a reasonable time

Tutti · 10 October 2025

5/5

Google

My experience with Oulsnam has been very professional and well-conducted. Charlotte Smith, took our letting process onboarding/correspondence very passionately. My wife and I appreciate her effort. Well done.

Idoko · 16 September 2024

5/5

Google

Josie had been amazing thanks again

Akastephanedidier · 16 September 2023

Agent replied · 8 February 2025

Thank you for your kind words.

4/5

Google

Rating only, no written review.

Ambro66 · 8 September 2026

Agent replied · 26 September 2026

Thank you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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