Trusted Agent profile · Barnt Green
Verified
★★★★★
428 reviews across 2 platforms
81 Hewell Road, Barnt Green, B45 8NL
Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.
Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
5/5
GoogleWe have always had excellent support from staff at Oulsnam’s and Sophie has been no exception. She has dealt with any queries promptly and helpfully.
We are glad Kathryn was able to assist and appreciate the kind review.
5/5
GoogleI would like to say a big thank you to Oulsnams, especially Josie from the Barnt Green branch., Josie has supported me step by step to access my first rental - an lovely apartment , I would like to thank Josie for her prompt actions to …
Thank you for your kind words.
5/5
GoogleFrom the very beginning Shania Benton communication has been clear , friendly and professional. She response quickly to any questions and concerns. As a tenant I always feel respected and supported. It’s reassuring to have someone so reliable and managing things .
Thank you for taking the time to leave a review, that's great to hear and thank you for sharing.
4/5
GoogleThe process for the verification took longer than expected but Charlotte was there to help us and was very prompt on replying to our queries. Happy with their service.
Thank you for your feedback. We’re glad Charlotte could assist you and provide prompt support throughout the process. We appreciate your patience and are happy you were satisfied with our service.
5/5
TrustpilotKaren Clifton was very helpful showing…
Karen Clifton was very helpful showing us around the property
5/5
TrustpilotFriendly, Effective and Hardworking
They were efficient , friendly knowledgable and promptly responded all of my questions, Alison, Michelle and Georgie all made this a good experience as a buyer and can heartily recommend them!
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to our team. Wishing you all the best in your new home, and if we can help you again in the future, we'd be delighted to assist.
5/5
GoogleShania Benton has been an amazing person to work, she is always ready to listen to you when you have any issues
So pleased to hear that. Thank you
5/5
TrustpilotGreat viewing experience with Sadie.
Great viewing experience with Sadie. Showed me a property twice, with very short notice given to the office. Very helpful, polite, good constructive comments about the property and location. Emma in the office was also extremely helpful in organising the viewings and answering my questions quickly Have booked a third viewing to take my daughter to see....
5/5
GoogleThe lady in question,chloe has kept us upto date on a regular basis, from start to finish, and has only take 2 months from applying to be re homed to moving in. We are very happy with the service up to date.and look forward to our stay. Chloe has done a great job.and ,thank you. Your tenant.😁.
Thank you for your kind words and for taking the time to leave a review.
5/5
GoogleSophie Hawkes has been really helpful when needed. She pays attention and provides solutions to all request. She is really wonderful.
Thank you we appreciate you taking the time to leave a positive review.
5/5
GoogleI rent and oulsnams are quick to sort any repairs.we have dealt with Sophie who has always been friendly and efficient.
That's so good to hear. Thank you.
5/5
TrustpilotVery friendly and hard working team who…
Very friendly and hard working team who kept us notified weekly on the position of our sale. Thanks to Tim and all of the team for looking after us so well. We would not hesitate to recommend you to anyone needing their house/land sold.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. The team was professional, helpful, and made the property purchase process smooth and stress-free. Excellent communication throughout and always happy to answer any questions. Highly recommend!
Thank you for the 5* review and we are so happy that the Kings Heath Team made the whole experience smooth and stress free.
4/5
GoogleSophie Hawkes has been great and has been really supportive and responsive with any queries and concerns we have had.
Thank you for your kind words.
5/5
GoogleShania Benton has been excellent in her role. She is helpful, professional and used to reply quickly. Thanks Shania
Thank you for your kind and positive words.
5/5
GoogleOulsnam Lettings recently handled the re-let of a flat for me. The whole experience was very positive. The team were all very professional, friendly, helpful and responded quickly to emails. I would certainly recommend them to any landlord looking to use an agent.
Thank you so much for your review. Much appreciated.
5/5
GoogleWe have been with Oulsnam lettings for several years and have found the staff to be friendly and professional. Our property manager, Shania Benton, has been exceptionally kind and efficient in dealing with all matters relating to the property and tenants. She is very knowledgeable in this field and always ensures that we are made aware of any new rental policies.
That's very kind and we are only too happy to help.
5/5
GoogleAll the staff I met were friendly with very quick responses. A big thanks to Josie for the excellent support with my rental process.
That's great to hear that everyone was able to assist and thank you for the review.
5/5
GoogleOulsnam are the best letting agents ever! Proactive, friendly and professional exemplified by Brogan whose work ethic is brilliant!
Thank you so much we appreciate you review and glad we could assist.
5/5
GoogleWe have been treated with dignity and respect since we started the process of applying for the property.We feel at home,thank you so much Kathryn, you are the best.
Thank you so much. We are so pleased Kathryn was able to assist so well.
5/5
GoogleExcellent service, Charlotte was always on hand to answer any questions we had (and there was a few) very professional in her work.
Thank you Nicola for you very positive review that is much appreciated and we are pleased that Charlotte was able to assist.
5/5
GoogleI had a fantastic experience working with Charlotte Smith at Oulsnam Lettings. She was professional, responsive, and made the entire process smooth and stress-free. Highly recommended
Thank you for your wonderful feedback. We're so pleased Charlotte could make the process smooth and stress-free. We really appreciate your recommendation.
5/5
TrustpilotHelpful service and staff
Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.
5/5
GoogleShania is approachable and quick to take action when needed. Very personable and gets the job done.
Thank you for your kind words.
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