Trusted Agent profile · Barnt Green

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Oulsnam Lettings reviews in Barnt Green

4.9

★★★★★ Excellent

428 reviews across 2 platforms

81 Hewell Road, Barnt Green, B45 8NL

Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.

Google logo

4.8 / 5

204

Reviews on Google

This office

Trustpilot logo

224

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.

5/5

Google

I can’t speak for the company as a whole but shania I can and she is absolutely wonderful, if you get the privilege of having dealings with her you will not be disappointed, she’s friendly, down to earth and so helpful if there is a problem it’s never too big honestly the whole renting process is so easy with having her around❤️

Kirsty · 23 April 2026

Agent replied · 7 May 2026

Thank you thats lovely to hear and we do appreciate you taking the time to leave a review.

5/5

Google

I am pleased to inform you that thanku so much for your help and support. In your each visit are very helpful for us. We are very happy your per visit,behavior and attitude. Good performance and great personality. Thank you so much. God bless you abundantly.

Sijo · 14 August 2026

Agent replied · 14 August 2026

Thank you for your very kind review.

5/5

Google

Thank you Stacey for helping throughout the process , you've been amazing.

Fatamy · 6 May 2026

Agent replied · 7 May 2026

Thank you for the kind review. That is much appreciated. Good luck in your new home.

5/5

Trustpilot

A superb service

A superb service from the team at Oulsnams. From start to finish James, Lisa and Lauren were so helpful in the sale of my mother's flat with friendly and prompt communication throughout. I would thoroughly recommend them for a personal and supportive service.

Janet · 13 May 2026

5/5

Trustpilot

Selling a House...

We used Oulsnam Estate Agents to sell a residential property. Throughout the process, the sales team were helpful and supportive. The process was quite lengthy but we were kept up to date with developments. They were quick to return our calls and made efforts to address any issues in a timely manner. They were upfront about the costs for their services and were always honest and realistic. I would recommend them.

Helen · 4 February 2026

Agent replied · 12 October 2026

Thank you for taking the time to leave us a review. Your comments are very much appreciated. All the best to you and your family.

5/5

Trustpilot

Anna was super helpful and…

Anna was super helpful and communicative every step of the way! She helped make this much smoother than it could have been!

Jonathan · 5 February 2026

Agent replied · 4 October 2026

Thank you for your kind review, Anna will be delighted you were pleased with the service she provided.

5/5

Google

We have always had a great experience with Oulsnams and espescially Brogan Wallace. Brogan has looked after our rental property for a long time and has always been efficient and supportive. She returns emails swiftly and respectfully and always been pleasant and very helpful.

Jackie · 16 August 2026

Agent replied · 22 August 2026

We are so pleased to be able to assist you and appreciate the review.

5/5

Trustpilot

So far so good

So far so good, all the girls at droitwich branch, making our purchase of our retirement home possible, keep you posted. Big shout out to Dawn for showing us round twice, and to the girls in the office, Sarah, Claire, Angela.

Peter · 15 May 2026

5/5

Google

Sophie has been a member of the Oulsnam team who managed our property, over a period of many years. She provided a good and professional service and it is much appreciated. We wish her the very best in her new job.

Dipen · 2 August 2025

Agent replied · 22 August 2025

Thank you for your lovely feedback. We’re so pleased Sophie could support you over the years, and we’ll be sure to pass on your best wishes for her new role.

5/5

Google

Sorry to hear brogen is leaving she has been fantastic with what you ask her to do she does it gets quote s gives you a price and gets it done you are going to miss her I know I will JANETT MILLWARD

Janette · 14 August 2026

Agent replied · 14 August 2026

Thank you for taking the time to leave a review that is much appreciated.

5/5

Trustpilot

I was completely over whelmed by the…

I was completely over whelmed by the process but oulsnam kingh heath georrgie and all staff made it an obsolete breeze they were incredible patient taking the time to answered every single one of my question with out making me feel rushed i am glad to recommend them

Yonas · 4 July 2026

Agent replied · 15 July 2026

Thank you for your 5 star review. We are so glad that Georgie and the team helped you with the process. Good luck with everything going forward.

5/5

Google

My experience of dealing with my contact Brogan Wallace at Oulsnams letting has been a positive one. He has always responded to my requests and emails promptly and efficiently and has kept me informed. I hope my next contact is as reliable.

Caroline · 13 August 2026

Agent replied · 14 August 2026

Thank you for taking the time to leave a review that is much appreciated.

5/5

Trustpilot

A process made easy by an exceptional team.

We have recently sold a property through Oulsnam and thought it worthy to note the exceptional service we received from Shelbi, Sara and Karen at the Barnt Green office. From start to finish, nothing was too much trouble. The advertisement for the property was excellent and we were able to sell within weeks. All our questions were answered and dealt with promptly, everything was explained to us and we were kept well informed along the way. Thank you once again, fully recommended.

JOHN · 1 July 2026

5/5

Trustpilot

Property search with Oulsnam

The lady that showed me around, Karen Clifton was friendly very helpful took time to show me the properties and answer any of my questions and concerns

MR · 30 July 2026

5/5

Trustpilot

Great Service

Rachel and her team provided great service which resulted in a stress free sale. Would highly recommend.

Rosalind · 11 February 2026

Agent replied · 4 October 2026

Many thanks for your kind review it has been a pleasure assisting you with your sale.

5/5

Google

Chloe was really helpful and professional throughout. Thank you Chloe!

Riegan · 7 April 2026

Agent replied · 7 May 2026

Hi Riegan, thank you for the review thats much appreciated and so glad Chloe was able to help.

5/5

Google

I’ve really appreciated having Sophie Hawkes as my property manager She’s always been easy to deal with . friendly, professional, and quick to sort things out whenever anything has come up. Any time I’ve had a question or needed something fixed, Sophie’ded quickly and followed through without any hassle. It’s clear she actually cares about the people living in the property, whickes a big difference as a tenant. Overall, it’s been a really smooth and positive experience rentingitate to recommend her.

Lionel · 23 September 2025

Agent replied · 24 May 2026

That's great to hear and thank you for the review.

5/5

Trustpilot

Karen was very approachable and…

Karen was very approachable and helpful, she talked through suggestions of how we could use the space and benefits of living in the area.

Lucy · 13 August 2026

5/5

Trustpilot

We viewed a property with Jeff and he…

We viewed a property with Jeff and he was extremely friendly and welcoming. Anything we needed to know about the property he was there on hand to answer all the questions we had. He allowed us to take our time round the property and didn’t put any pressure on us at all, as first time buyers having this experience takes off a load of pressure.

Elise · 26 September 2026

5/5

Trustpilot

very happy with the staff performance

Bought a house that was being sold through Oulsnams. The girls were all fantastic in the office. Patient, kind, empathetic. It wasn't an easy transaction and it got a bit edgy but the staff were wonderful throughout. I would definitely use kings heath oulsnams in the future and thank you.

Jopabi · 2 June 2026

Agent replied · 5 June 2026

Thank you for the 5* review and kind words for our Kings Heath Team. We are so happy that you would recommend us and we all hope that you have settled into your new home.

5/5

Trustpilot

Amazing service from Shania Benton

My experience with Shania Benton has been nothing short of amazing. She is very proactive in communicating and always available when we need her. So glad to have her manage our stay at our current place since the start.

Ntendeni · 16 April 2026

5/5

Trustpilot

The ladies in the Barnt Green office…

The ladies in the Barnt Green office are amazing. They dealt with the sale of our late Mothers flat excellently. They were so kind and caring towards us too. Thank you Karen, Sarah & Shelbi

The · 12 May 2026

5/5

Google

Recently started renting a new property, all the communications through Oulsnam have been great Charlotte was outstanding, kept me updated all the way through the process and …

Steven · 9 October 2025

Agent replied · 28 May 2026

Thank you for a lovely review. We are so pleased that Charlotte was able to help you so well.

5/5

Trustpilot

Excellent service from Ben and his staff

Excellent service Ben and his team were extremely helpful with nothing being to much trouble. Kept us fully informed of everything that was happening from start to finish. Highly recommended

Stan · 14 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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