Trusted Agent profile · Barnt Green
Verified
★★★★★
428 reviews across 2 platforms
81 Hewell Road, Barnt Green, B45 8NL
Part of Oulsnam, see every office.
Oulsnam's office in Barnt Green, at 81 Hewell Road, is rated 4.9 out of 5 across 428 reviews on two platforms, including 204 Google reviews rated 4.8.
Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
5/5
TrustpilotI have sold and purchased all three of…
I have sold and purchased all three of my properties over the years from a starter home and two family home’s, one of which I have recently sold, to downsize further South with family near by. Oulsnams was always first choice for service, I can recommend them as a company you can trust.
Thank you for sharing your feedback, we appreciate your review.
5/5
TrustpilotI have recently sold my house through…
I have recently sold my house through Oulshams. I have had excellent service from all the team from my initial valuation up to completion. Having sold houses before through various agents I can highly recommend the team at Oulsnams as you get that extra personal service. Which is so helpful when selling a property.
5/5
TrustpilotI recently viewed a property with Sadie…
I recently viewed a property with Sadie and I couldn’t have asked for a better experience. It was my first house viewing and I was there on my own, so I was a little nervous going in, but Sadie immediately put me at ease. She was so warm and welcoming, took her time answering all of my questions, and never made me feel rushed or out of my depth. She made what could have been quite an overwhelming experience feel really comfortable and positive. Genuinely lovely person to deal with. Thank you, Sadie!
Thank you so much for your kind review, we really appreciate you taking the time to complete this and are delighted to hear you had a good experience with Sadie!
5/5
TrustpilotWe would recommend Oulsnam
Thank you Vicky, Debbie & the team at Oulsnam. Everyone was extremely efficient & helpful throughout the whole process . We would recommend Oulsnam if you are looking to sell or buy a house.
Thank you so much for your lovely review. We’re delighted to hear that Vicky, Debbie and the rest of the Oulsnam team made the process smooth and supportive from start to finish. Your recommendation means a great deal to us, and we’re thrilled you had such a positive experience.
5/5
TrustpilotAll agents should be like Oulsnam
We had a viewing with Sadie, from the Bromsgrove team, on the hottest day of the year and felt moved to write a review, as all 5 of us thought she did an incredible job. We arrived early but, instead of waiting outside, Sadie arranged for us to view the gardens first, whilst another couple finished viewing the house. As we moved inside, she had both appointments running alongside each other, somehow managing to answer all of our questions, keep the vendors happy and entertaining our 3 children, who were making it difficult for us to see everything! It was incredibly hot, but she worked so hard to make it a good experience for us, remaining enthusiastic, professional and knowledgeable throughout. All of the children left saying how lovely she was, and it takes a lot to win them over! I would also like to mention Karen who, despite our last viewing with her being some time ago, remembered all of our requirements, our family details and always takes her time with us. We've never felt rushed. We've been looking for a house since the beginning of the year, so have met with many agents. But Oulsnam stands out and we do so hope to be able to buy with you.
Thank you so much for your truly lovely review it is a pleasure to read how pleased you have been with both Sadie and Karen and I have passed your kind comments on to them! We all wish you well with your search and hope you find your dream home soon!
5/5
TrustpilotCouldn't recommend enough
Georgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!
Thank you so much for your 5-star review! It was our pleasure to help you through this journey and we hope you have settled into your lovely home.
5/5
GoogleMy experience with the firm is very positive and my overall rating for it will be very satisfying. I had an excellent and professional employees that supported me during my contract, especially Sophie Hawkes that managed my account for the past few years, she was very professional and responsive to all my inquiries and requests. Hoping all the best for her and the firm.
That's great to hear and thank you.
5/5
GoogleBrogan has been amazing, always quick to help and genuinely supportive. I really appreciated everything she did and wish her all the best.
We are very pleased Brogan was always supportive. Many thanks.
5/5
TrustpilotFantastic Team
Oulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.
Thank you for the 5 star review and the Kings Heath team hope you have settled into your new home.
5/5
TrustpilotOulsnam Fantastic Experience
We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.
5/5
TrustpilotThe best team
A lovely, supportive and skilled team at Oulsnams in Bromsgrove. They sold our house for us in a very difficult economic climate. They did their best for us and went beyond the expected level of service for us. Very grateful to all of the team, especially Emma!
5/5
TrustpilotSuperb team
Superb team Fast communication. Nothing was too much trouble The branch in Bromsgrove sold us our home Tim, Pete and Amy were very helpful Would not hesitate to recommend them
Thank you for your kind review we are really pleased you were happy with out service and wish you many years of happiness in your new home!
5/5
GoogleI have worked with Brogan Wallace for a number of years. She has always been very helpful, polite and professional.
Thank you for your kind review.
5/5
GoogleWe have greatly appreciated working with Shania Benton of Oulsnam Lettings. She has always been well-informed, responsive, efficient, professional and capable as a lettings manager, and we are confident that she will maintain these high standards in her next position. With all good wishes for your future, and it was a pleasure to work with you, Shania. Mr and Mrs Matthews
We are so pleased that Shania has being able to assist.
5/5
TrustpilotHelpful and knowledgeable
Sadie was so helpful and knowledgeable. She gave us the time we needed to view the property and offered ideas/suggestions about how it could work for us. She was honest and genuine.
Thank you for your kind review we are really pleased to hear you had a good viewing experience with Sadie and have passed on your kind words!
5/5
GoogleI’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.
That's an amazing review, thank you for taking the time to leave one it is much appreciated and we are so pleased Shania has being able to assist. Many thanks.
5/5
TrustpilotWhen our agreed sale fell through, Oulsnams rescued us.
When our agreed sale fell through, Oulsnams were so helpful and helped us to find a new buyer. Even though the failure doubled their workload and they had to spend twice as long to sell our house as we expected, they didn't charge any extra.
5/5
GoogleChloe was friendly, responsive, and really supportive throughout the whole process. She made everything feel easy and straightforward, and I really appreciated all of her help during the move. Thank you again!
Thank you for your kind words and for sharing your thoughts with everyone. Many thanks.
5/5
TrustpilotKaren Clifton
I have recently had several viewings and of them, Karen was the most impressive viewing representative. She was knowledgeable on the house, had obviously done her 'homework' on the background and also had info to hand. She was also friendly and professional.
5/5
TrustpilotFab experience so far!
I’ve had a number of viewings for properties arranged by Angela, and conducted by Dawn. I can’t fault Dawns knowledge and professionalism. She will find out the answers to my questions, and nothing ever feels too much (like accommodating extra viewings or late viewings) Angela is always quick at responding, willing to help and has contacted me about properties coming to the market she knows I will like. Thank you both so much.
5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.
Thank you for leaving such a great review that is much appreciated and we are so please with the service Shania has being able to provide you with.
5/5
Trustpilotexcellent service from Shania Benton
I’ve been renting from Robert oulsnams and company for 5 years all in all. In my first flat then when I wanted to move to somewhere bigger they made the process simple and easy. Since being In my house Shania Benton has made it effortless any problem I have had she’s sorted them quickly and is always responding to emails and phone calls quickly i always get a reply on the same day if I email. Whenever I’ve had an issue or problem she’s been there to sort it out and I’ve never not felt like I can not contact her. When I’ve needed stuff amending or some help she’s always been there to sort it out. If I ever wanted to move I would stay with Shania snd her company but right now I’m more than happy in my property
We appreciate you taking the time to leave a review it is much appreciate and we are please Shania has being able to assist.
5/5
TrustpilotExcellent service, fantastic representative
I have been to view a further property and met up with the representative, Mrs Wragg, she has been a delight from the start. Very professional, friendly and knowledgeable. As very pleased to see that we had Mrs Wragg to show us around today’s property, she knows what I’m looking for and knew what aspects of the property to point out. She was really helpful and I would not hesitate to recommend her to anybody looking to buy a property. Thank you.
Thank you for your kind review I have passed your kinds words on to Sadie.
5/5
TrustpilotHigh praise
Just wanted to say a massive thank you to all the team at the Northfield branch, special shout out to Amanda and Martin. After 12 months and 4 x house sale we finally got there , the team were patient professional and always kept us up to date, would highly recommend 👏🏻👏🏻👏🏻
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