Every review we hold for the Barnt Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have used Robert Oulsnam on several…
I have used Robert Oulsnam on several occasions in the past, and they are the first estate agents I would recommend to anyone selling their home, mainly because of the personal service you get from them.
I was kept informed with everything from start to finish and want to thank James for the honest valuation of my house and also a big thanks to Joel Kordan the sales negotiator for keeping me up to date from day one.
Sadly on this occasion the sale of my property fell through because of a really negative survey on the property I was buying.
Dermot · 6 June 2026
★★★★★ 5/5
GoogleTeam have been fantastic with sorting the recent tenancy change.Chloe has been very helpful, approachable, efficient and proactive. Impressed by the speedy professional approach.
Excellent service by Oulsnam team over the years. Thank you
PHILIP · 4 September 2026
Agent replied · 26 September 2026
Thank you for taking the time to leave a review. We do appreciate it and glad Chloe could help.
★★★★★ 5/5
GoogleThat is my first apartment to rent in the UK, I'm greatly appreciate the whole letting service, from the beginning till I collect the keys! Straightforward, transparent and efficient.
Thank you @Eila @Susie and @Stacy went via the whole renting process.
Tsang · 18 July 2026
Agent replied · 17 July 2026
Thank you so much for the review and we are so pleased we were able to assist. Many thanks, and enjoy your new home.
★★★★★ 5/5
TrustpilotThe Staff especially Georgia were…
The Staff especially Georgia were extremely helpful. We had a great response from them all when we decided to sell our property through Robert Oulsnam. They ensured it all went well and we were very happy with the service given.
Thank you all so very much. We are now in our new for ever home working hard to get it how we want it.
Regards David &Karen
David · 4 August 2026
★★★★★ 5/5
TrustpilotFantastic support from Michelle and…
Fantastic support from Michelle and georgie especially Michelle from start to finish the communication the responses and the support I was given was second to non they made my purchase much easier with there support Michelle will do anything to help you all I can say is fantastic would highly recommend.
Tom · 2 April 2026
Agent replied · 11 May 2026
Thank you for the 5* review. We are so happy Michelle and the Kings Heath team could help and support you throughout the process.
★★★★★ 5/5
TrustpilotShania Benton has been an absolute help…
Shania Benton has been an absolute help since we moved into our rental house. She’s very efficient, every time we report an issue that needs fixing, she responds promptly and promises to relay the information to Landlord and get back to us with any feedback. She’s reliable and efficient.
Lydiah · 17 April 2026
Agent replied · 11 May 2026
That is so great to hear and thank you for sharing.
★★★★★ 5/5
GoogleThank you very much for all your help and support over the years. Since I first started renting the property, you have always been my main point of contact at Oulsnam and I have really appreciated how helpful, professional and approachable you have always been.
I’m sorry to hear that you are leaving, but I wish you every success and happiness in your new role. Thank you again for everything over the years, you will certainly be missed, and I wish you all the very best for the future.
Clair · 16 August 2026
Agent replied · 14 August 2026
Thank you for leaving a review and your kind words.
★★★★★ 5/5
GoogleMy dealings with Brogan were limited and few as I had little need to contact him. I guess this reflects the smooth and efficient way in which he handled any issues arising.
Paul · 13 August 2026
Agent replied · 14 August 2026
Thank you for your kind review.
★★★★★ 5/5
GoogleWe've been renting a property with Oulsnam, Barnt Green since 2018. We've had nothing but excellent service and any issues with the property have always been resolved quickly.
Our property manager, Shania Benton, has been consistently superb and is always approachable. Thank you Shania!
Rich · 16 May 2026
Agent replied · 13 May 2026
Thank you we appreciate the review and you taking the time to leave it. Many thanks.
★★★★★ 5/5
GoogleBrogan has been an exceptional member of staff and she has always gone the extra mile in helping me with all my numerous enquiries. I wish you all the best.
Steve · 13 August 2026
Agent replied · 26 September 2026
Thank you.
★★★★★ 5/5
TrustpilotAs a tenant
As a tenant, I’ve always been impressed with Robert Oulsnam as the letting agent. Always a get a response to any issues, easy to get hold of and always friendly. Shania is our agent and she’s always been professional, approachable and prompt in her response.
Lorna · 16 April 2026
Agent replied · 11 May 2026
Brilliant, thank you for the review and for sharing this.
★★★★★ 5/5
GoogleI had an amazing experience with OULSNAM Company. The customer service was outstanding from the application all through the entire process .They have been reliable,communicative and professional. Any time there’s an issue ,whether it’s repairs or general maintenance.They respond promptly and ensure everything is taken care of smoothly. Making our experience as tenants stress free.
I would like to thank Shania Benton for making the process easy and efficient.
Lydiah · 16 September 2025
Agent replied · 24 May 2026
Thank you so much for taking the time to leave a review that's much appreciated.
★★★★★ 5/5
GoogleBrogan has been brilliant at dealing with any problems I have had over the last few years a credit to Oulsnams nothing has ever been too much trouble.
Mark · 13 August 2026
Agent replied · 14 August 2026
Thank you.
★★★★★ 5/5
TrustpilotI have recently sold my house through…
I have recently sold my house through Oulshams. I have had excellent service from all the team from my initial valuation up to completion. Having sold houses before through various agents I can highly recommend the team at Oulsnams as you get that extra personal service. Which is so helpful when selling a property.
Lisa · 19 September 2026
★★★★★ 5/5
TrustpilotI have sold and purchased all three of…
I have sold and purchased all three of my properties over the years from a starter home and two family home’s, one of which I have recently sold, to downsize further South with family near by.
Oulsnams was always first choice for service, I can recommend them as a company you can trust.
Mr · 4 February 2026
Agent replied · 4 October 2026
Thank you for sharing your feedback, we appreciate your review.
★★★★★ 5/5
TrustpilotI recently viewed a property with Sadie…
I recently viewed a property with Sadie and I couldn’t have asked for a better experience. It was my first house viewing and I was there on my own, so I was a little nervous going in, but Sadie immediately put me at ease. She was so warm and welcoming, took her time answering all of my questions, and never made me feel rushed or out of my depth. She made what could have been quite an overwhelming experience feel really comfortable and positive. Genuinely lovely person to deal with. Thank you, Sadie!
Nikita · 1 July 2026
Agent replied · 15 July 2026
Thank you so much for your kind review, we really appreciate you taking the time to complete this and are delighted to hear you had a good experience with Sadie!
★★★★★ 5/5
TrustpilotWe would recommend Oulsnam
Thank you Vicky, Debbie & the team at Oulsnam. Everyone was extremely efficient & helpful throughout the whole process . We would recommend Oulsnam if you are looking to sell or buy a house.
Kelly · 14 June 2026
Agent replied · 1 July 2026
Thank you so much for your lovely review. We’re delighted to hear that Vicky, Debbie and the rest of the Oulsnam team made the process smooth and supportive from start to finish. Your recommendation means a great deal to us, and we’re thrilled you had such a positive experience.
★★★★★ 5/5
TrustpilotCouldn't recommend enough
Georgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!
Matt · 2 July 2026
Agent replied · 15 July 2026
Thank you so much for your 5-star review! It was our pleasure to help you through this journey and we hope you have settled into your lovely home.
★★★★★ 5/5
GoogleMy experience with the firm is very positive and my overall rating for it will be very satisfying. I had an excellent and professional employees that supported me during my contract, especially Sophie Hawkes that managed my account for the past few years, she was very professional and responsive to all my inquiries and requests. Hoping all the best for her and the firm.
Mohamed · 16 September 2025
Agent replied · 15 May 2026
That's great to hear and thank you.
★★★★★ 5/5
GoogleBrogan has been amazing, always quick to help and genuinely supportive. I really appreciated everything she did and wish her all the best.
Marius · 13 August 2026
Agent replied · 14 August 2026
We are very pleased Brogan was always supportive. Many thanks.
★★★★★ 5/5
TrustpilotFantastic Team
Oulsnam represented the property we purchased and they were fantastic throughout the entire process. Georgie and her team were communicative, always ready to answer questions and provided lots of support and guidance (particularly through some of the more difficult and stressful stages in the process!) - Thank you for all of your help.
Allie · 15 December 2025
Agent replied · 4 October 2026
Thank you for the 5 star review and the Kings Heath team hope you have settled into your new home.
★★★★★ 5/5
TrustpilotOulsnam Fantastic Experience
We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.
PAUL · 28 July 2026
★★★★★ 5/5
GoogleI have worked with Brogan Wallace for a number of years.
She has always been very helpful, polite and professional.
Gary · 18 August 2026
Agent replied · 22 August 2026
Thank you for your kind review.
★★★★★ 5/5
GoogleWe have greatly appreciated working with Shania Benton of Oulsnam Lettings. She has always been well-informed, responsive, efficient, professional and capable as a lettings manager, and we are confident that she will maintain these high standards in her next position.
With all good wishes for your future, and it was a pleasure to work with you, Shania.
Mr and Mrs Matthews
Robert · 16 September 2025
Agent replied · 15 May 2026
We are so pleased that Shania has being able to assist.
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