Trusted Agent profile · Barnsley, South Yorkshire

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Your Move Barnsley reviews

4.6

★★★★★ Excellent

296 reviews across 1 platform

9/11 Eldon Street, Barnsley, South Yorkshire, S70 2JR

Part of Your Move & Reeds Rains National Home Move, see every office.

Your Move's office in Barnsley, South Yorkshire, at 9/11 Eldon Street, is rated 4.6 out of 5 across 296 reviews on 1 platform, including 296 Google reviews rated 4.6.

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4.6 / 5

296

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barnsley office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Ellie who directed us in the right place with their financial services, Carl was very thorough through the full process and they both made it so easy & stress free

Tim · 29 September 2020

5/5

Google

We had a house to sell so called your move as my sister in law had used them and had a pleasant experience. Sarah came to value our home, she was so reassuring, she gave us all the information we needed to be able to make an informed decision, we decided to go ahead and cancel 2 other estate agents as i was confident your move could deliver the results we were promised. We were on the market within 3 days and having viewers round, within the week we had an offer, it came in a little lower than expected but laura worked her magic and got them to increase by a massive £8000. extremely pleased with the whole service, would definitely recommend and use again. Thank you so much

Claire · 25 September 2020

1/5

Google

I rented a property through this agent and moved out couple of months ago. I cleaned the property and handed over the keys. This horrible company has not still taken measures to release my deposit even after landlord consented to release deposit My advise to all , please do not rent through this company at all.

Anura · 22 September 2023

5/5

Google

Can’t thank Ellie and her team highly enough!! Truly first class. Nothing was too much for Ellie she’s been a real star professional. Thank you again jonathan

Jonathan · 2 September 2021

1/5

Google

We are in the process of purchasing real estate with Your Move. I am disappointed with the pace of work of their lawyers. If you want to buy a house quickly this is not great company to choose.

Kamila · 18 May 2022

Agent replied

Hi Kamila, We take feedback extremely seriously and do appreciate your frustrations with how long transactions are taking to go through at the minute. Unfortunately we are experiencing delays with all transactions at the moment regardless of lawyer. I'll give you a call to discuss further and to see whether I can help. Thanks. Joe Jowitt - Branch Manager

5/5

Google

Felt very safe when viewing properties through this these guys through COVID, the application process was straight forward and i never had to chase them as they always kept me updated. My 1st time being a tenant and there was also someone to answer any questions

Emma · 4 November 2020

Agent replied

Hi Emma, I'm glad you felt safe and all went well at your viewings. Safety of our staff and customers is at the forefront of everything we do. We appreciate your feedback & wish you all the best in future. George

5/5

Google

Alicia at the Barnsley branch helped us move into our first place from start to finish and we could not have asked for better service. From personally showing us around the property herself at same day notice on her way home from work, to keeping in touch every day and making sure everything went smoothly throughout and checking in afterwards to see how we had settled in. I’ve not received customer service like that for a long time. Thank you so much!

Bethany · 25 March 2020

1/5

Google

The person who showed me the property had no idea about anything. She just had a key to enter and could answer any of my questions correctly. All the information received from her was incorrect. Went to the office in Barnsley and there I was practically lied and misinformed so I can apply. Applied for the property and when I received the contract I had a big surprise. I was told I can pay £50 and that will include all bills apart from council tax but in the contract that was only for the electricity and it wasn't a choice, I can't change the Internet provider and it wasn't for the property that I applied. Tried to contact them a few times but the person dealing with lettings was very busy and I was promised a call back, also left a few messages but no one got back to me. Lovely experience.

Ovidiu · 14 March 2020

5/5

Google

Amazing service from Debbie and all the staff at YourMove Barnsley, Incredibly friendly team that made renting a house through them an actual pleasure. 10/10 would recommend to anyone looking to rent or buy.

Kyle · 15 September 2022

Agent replied

Hi Kyle. Thanks for the 5 star review. We really appreciate your feedback. If there is anything we can do in future, we'd be happy to help. Thanks. Elizabeth Elstub - Lettings Manager

5/5

Google

Amazing service from Debbie and all the staff at YourMove Barnsley, Incredibly friendly team that made renting a house through them an actual pleasure. 10/10 would recommend to anyone looking to rent or buy.

Kyle · 2 September 2022

Agent replied · 29 July 2023

Hi Kyle. Thanks for the 5 star review. We really appreciate your feedback. If there is anything we can do in future, we'd be happy to help. Thanks. Elizabeth Elstub - Lettings Manager

5/5

Google

Great experience. Louise was very professional, knowledgeable and transparent, definitely deserves a raise. Highly recommend for renters 👍 …

Jay · 17 July 2022

5/5

Google

Professional, friendly staff at the Barnsley branch... Jess the agent who looked after our house sale and honestly, I couldn’t recommend them or her higher. We have had a bad experience with the first estate agent we tried, so I was quite cautious on choosing Your Move. This uncertainty was soon laid to rest was soon laid to rest due to the personality and professionalism of Jess and Emma. From putting our house in their hands it sold and completed in weeks. Again, I can only thank them for all their hard work. Fantastic!

Susan · 30 July 2019

1/5

Google

It doesn't pay to be with Your Move, it costs to be with Your Move. It costs to get in, it costs extra to stay and costs even more to get out of one of their properties. A middle man between another middle man to get any maintenance done, as well as threatening voicemail left about breach of tenancy agreement and extra costs/fines due to work being carried out by myself, out of my own pocket, because nobody got back to me for months about a quote for the requested maintenance. Go private and save yourself hassle and a fortune.

Dean · 8 July 2018

5/5

Google

Am happy with everything always helpful and informative. Louise is great answering all questions and keeping me updated.

Leonard · 14 March 2022

5/5

Google

I was completely impressed with Rachel's professionalism and customer service. I highly recommend this estate agents.

Scott · 31 October 2023

Agent replied · 21 November 2023

Hi Scott, Thank you for your glowing review and choosing Your Move Barnsley to rent a property , you were a pleasure to deal with. Kind regards Joe Jowitt Branch Manager

5/5

Google

Nichola at Your move has been more than helpful throughout my looooong process of buying our house. We have Had some delays (not your moves fault ) and nichola was always trying to help and trying get in touch with people for me to try help us or move things along. I cannot thank her enough :)

F · 6 February 2023

5/5

Google

Great agents especially Laura, she was very helpful and answered any questions we had. Arrived on time and made it an easy and pleasant experience.

Tyler · 3 August 2020

5/5

Google

Outstanding service from Your Move was able to list our property in a few days

Joe · 7 November 2023

Agent replied · 21 November 2023

Thank you for the review Joe! You were a pleasure to deal with and thank you for choosing your move. Kind regards Joe Jowitt Branch manager

5/5

Google

Your move, barnsley. Thankyou for your patience Selling mums house not an easy process but thanks to you and your team has made it much easier

Elaine · 14 December 2022

Agent replied

Hi Elaine, Thank you so much for your wonderful review. Your feedback is greatly appreciated and thank you for choosing Your Move Barnsley to help with the move. If you need anything else in the future please don't hesitate to contact us. Kind regards Joe Jowitt, Branch Manager.

1/5

Google

Waste of time. Booked a morning viewing. Travelled 2 hour round trip to view. Nobody turned up. Left them a VM and got no response. Waste of time and money!NegativeResponsiveness

Richard · 20 June 2022

Agent replied · 19 June 2024

Good Morning Richard, Thank you for your feedback. I've just had a look at your file and we were there conducting a block viewing between 10am and 2pm with your viewing being booked in the middle of this. Could you give me a call to discuss please. Thanks. Joe Jowitt - Branch Manager

5/5

Google

Best estate agent in Barnsley, so helpful, cooperative, polite and helpful. Would definitely recommend if you are after good houses and excellent your move team! Thank youPositiveResponsiveness, Quality, Professionalism, Value

BM · 20 June 2022

Agent replied · 19 June 2024

Very kind words. Thank you. Anything we can assist with in the future, you know where we are. Take care. Joe Jowitt - Branch Manager

5/5

Google

This estate agent has made the process of buying a house as simple as possible. So lucky the vendor chose this estate agents. Staff always happy to help and really friendly. Communication was consistent and any help you need they will always help. I highly recommend buying or renting through them

Aiden · 8 July 2023

5/5

Google

Nichola at Your move has been more than helpful throughout my looooong process of buying our house. We have Had some delays (not your moves fault ) and nichola was always trying to help and trying get in touch with people for me to try help us or move things along. I cannot thank her enough :)

Fern · 14 December 2022

5/5

Google

From starting with Sarah getting the house on the market to the support from the team to moving through the sale and to completion we have been completely happy with the service from your move. Ellie and Joe couldn’t have done enough to help make the process as smooth as possible. Thank you! Highly recommend over other agents in the area that we have also used.

Laura · 3 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Barnsley

How many reviews does Your Move Barnsley have?

Your Move's Barnsley office has 296 reviews across 1 platform: 296 on Google.

What is Your Move Barnsley's rating?

Your Move Barnsley is rated 4.6 out of 5 across all 296 reviews, and 4.6 out of 5 on Google from 296 reviews.

Where is Your Move's Barnsley office?

Your Move Barnsley, 9/11 Eldon Street, Barnsley, South Yorkshire, S70 2JR.

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