Your Move Barnsley reviews

★★★★★ 5/5

Google

I had a very positive experience with Your Move Barnsley throughout the process of buying my house. I had the pleasure of working with Olivia, who supported and helped me every step of the way. She was always helpful, professional, and available whenever I needed assistance or had any questions. I am very happy with how the whole house-buying process went and I really appreciate Olivia’s support and dedication throughout. I would highly recommend Your Move Barnsley , and especially Olivia, to anyone looking for a professional, helpful, and reliable estate agent. All staff from Barnsley branch are very helpful. Thank you for all your help!

Ciprian · 20 August 2026

★★★★★ 5/5

Google

My husband and I had been looking for houses in Barnsley for months and dealt with many estate agents and we have to say Your Move was wonderful! We worked with Charlotte and sometimes Olivia to book many viewings before we purchased and we finally put an offer on a house they hosted, Charlotte was the one who helped us and she was always friendly kind, understanding, kept us consistently updated, helped us with any queries and more importantly helped us chase solicitors! I honestly cannot recommend Your Move more highly. The properties they host are good and working with Charlotte especially was a treat. If you’re going to purchase or even sell your property, I recommend going through them! Thank you again Charlotte for helping us get our first home 🥹

Theresa · 22 July 2026

★★★★★ 5/5

Google

We cannot recommend Charlotte at Your Move highly enough. From the very beginning of our house purchase through to after we had moved in, she went above and beyond. Charlotte was incredibly proactive throughout the entire process. If she ever called with a snag or issue, she had already spoken to the relevant people and had a clear plan of action. She never just presented a problem, she came with solutions and kept everything moving forward. She worked tirelessly to coordinate between ourselves, the solicitors, the mortgage lender and the developer, ensuring everyone was communicating and doing what they needed to do. Her persistence and organisation genuinely helped keep the purchase on track. She struck the perfect balance of being friendly, approachable and reassuring whilst remaining highly professional. Communication was excellent throughout, and nothing was ever too much trouble. What impressed us even more was that Charlotte’s support didn’t end when we collected the keys. She has continued to help us with the few minor snagging issues on our new-build home, liaising with the developer to make sure everything is resolved. That level of aftercare is rare and shows how much she genuinely cares about her clients. Buying a home can be one of the most stressful experiences, but Charlotte made it so much easier. She is a real credit to Your Move, and we would recommend her without hesitation to anyone buying or selling a home. Thank you again, Charlotte, for all your hard work and dedication!

Danny · 22 July 2026

★★★★★ 1/5

Google

I notice how all the good reviews are from home buyers… they couldn’t care less about renters! I have never come across such poor and unprofessional service in my life. Can never get hold of anyone on the phone from the rental team, always put through to sales and told someone will call back. Guess what.. they never do! They have no idea what is going on and there seems to be a serious lack of communication. Despite me having moved out of the property, someone still rang to book in my 6 month inspection with no knowledge that I no longer even lived there. My move out inspection took place 2 weeks ago but they forgot to upload any paperwork, so my deposit return is still non existent. Where is my money? Customer service on the phone is beyond poor, verging on rude. Can’t answer very simple questions without needing to ring you back and then never doing so. Throughout our tenancy we have been extremely disappointed with the service received, maintenance issues never fixed, excuses, lack of botheredness as long as they are receiving rent payments. Will never rent through Your Move again and definitely wouldn’t trust them with a future house purchase.

Cherry · 22 May 2026

★★★★★ 5/5

Google

Your move has been a fantastic branch to work with, everyone who works within the company were always available to help with any questions, particularly Charlotte, who made the purchase of my first house as stress free as it can be. Was always on hand when I needed anything, gave a great professional, friendly & caring approach throughout the whole process. Cheers everyone!!

Jake · 22 April 2026

★★★★★ 5/5

Google

Recently had the pleasure of purchasing a property from your move the representative Charlotte was amazing, she made everything effortless and was always on hand to provide any information we needed, she went above and beyond and was very patient with all our requests would highly recommend

Sharon · 22 July 2026

★★★★★ 5/5

Google

From the point of putting my house for sale to it being finalised Olivia and the team at your move have been fantastic. Easy to speak with and very well explained the process start to finish, any queries were answered quickly and they made sure you understood everything. Could not recommend them any higher, will use in future if I ever need to!

Matty · 13 February 2026

★★★★★ 5/5

Google

Great experience overall! They were always just a phone call away, friendly, and quick to help with any questions. Excellent communication throughout the process. I would definitely recommend them. Thank you to Charlotte and the team.

Josh · 8 August 2026

★★★★★ 5/5

Google

Brooke and Rachel at the Barnsley branch supported the move to our next family home. Brooke had a few days annual leave but the customer service didn't stop there was obviously a clear handover between the team. Rachel supported the referencing then Brooke was back and we were within a week collecting our keys. The longest part was the referencing and although we asked many many questions no issues or question was a problem. Fantastic teamwork and super helpful.

Tony · 13 August 2025

★★★★★ 5/5

Google

This property Agent is a genuine one to trust and to reckon with, they are always on time, always ready to help, guid and give quality service till you get your property, I had a dealing with the team at Barnsley recently and it was a smooth, fantastic experience, the Olivia’s Team thank so much, I really appreciate all your efforts, I can recommend them anytime to anyone.

Francis · 13 November 2025

★★★★★ 5/5

Google

Reviewer - Tyler Parkin This review relates to - Charlotte Hinds - of Your Move, Barnsley Branch. I have had nothing but an exemplary service from Your Move as a company, but especially from Charlotte, who was the one handling my sale. She was always professional and helpful during my engagements with her but most importantly was a friendly person to speak with and this warmth was particularly appreciated during a process which can be incredibly stressful. Her knowledge and experience made this a fairly straightforward and hassle free experience, and Charlotte's phenomenal customer service really shone through in every engagement that I had with her, constantly ensuring I was kept up to date and in the loop with every development. For anyone looking for an estate agent, I would not hesitate to recommend her services and should I need an estate agent again, this will be my first port of call.

Ty · 1 August 2026

★★★★★ 1/5

Google

AVOID AVOID AVOID I would strongly advise against buying with this agent, initially the agents were great and couldn’t be helpful enough or do enough. However once our survey had been completed by an independent surveyor. Multiple issues were raised so we looked to renegotiate the price or have the problems rectified, when we spoke with the agent they said there was no need to negotiate as the price had been accepted by the lender “and is obviously worth the offer”. We were constantly chasing updates to be told by the same agent “ I’ll speak to seller and call back” only to find myself having to call back at a later date to ask again. Once we got closer to exchange and the day of completion we were totally pushed to the side and left feeling that we were not their priority, and were told we had to be patient even past the time of legal cut off and have compassion. We felt as a family member of the seller worked at the branch we were simply just at their mercy, which was never disclosed to us and was only let slip by the seller at a viewing to gather measurements. When we went to collect keys the agent was reluctant to release the keys to myself and my partner and had to be instructed by a colleague that the keys were “legally” ours. Its the small things that we noticed to not even be told congratulations or good luck seemed to really take the shine off what is meant to be a really special day for any family.

Ben · 25 July 2026

★★★★★ 5/5

Google

Brooke was very professional when helping us to move into our new home and made the whole process a lot less stressful. Nothing was too much bother and she was so friendly and answered any questions we had. All staff that we spoke to throughout the process were helpful and friendly too. The process from viewing to moving in was quick and easy. Thank you Brooke :-)

Rebecca · 13 October 2025

★★★★★ 5/5

Google

Sold my lovely first home with Your Move. Joe, Charlotte & the team were excellent from start to finish. Real, genuine people who actually care!! They were also the estate agents who I bought my new house from and they helped my solicitors get me in within 6 weeks (just in time for my baby girls arrival!) They were all a huge help at a really stressful time & I couldn't thank them all enough - would totally use them again and reccomend to anyone!

Lucie · 22 May 2026

★★★★★ 5/5

Google

We are currently purchasing our first home with your move. Charlotte H is absolutely amazing she if on the ball with our home and what’s going on. She has sorted so many things for us from simple questions to the more complex and if she’s not sure she will fine out. Always keeping you in the loop and making sure u are happy I honestly can not imagine doing this without her. Nothing is too much bother for this lady. Amazing, helpful, caring and great at her job thank you. X

Laura · 22 May 2026

★★★★★ 5/5

Google

Had an excellent experience from start to finish, Charlotte kept us informed all the way, would highly recommend

Betty · 22 July 2026

★★★★★ 5/5

Google

Massive thank you to Brooke for finding me my forever home, in record time! The process was easy, communication great. Absolutely outstanding service. Thank you Brooke Thank you YourMove

Leanne · 13 February 2026

★★★★★ 5/5

Google

Excellent service by all involved with the sale of my bungalow especially Charlotte who was in constant contact to push the sale through, well done.

Simon · 13 March 2026

★★★★★ 5/5

Google

Just sold a property via Your-Move Barnsley. Ellie and Joe were extremely helpful keeping me fully informed of developments. Ended up with four offers, two at full asking price and two above. Excellent 👍👍👍👍👍 STOP PRESS: Just sold a second property (March 2023) via Your Move - Barnsley. This time it was Laura (and Joe) who really went above and beyond. It was a tenanted property sale which caused for wisdom and sensitivity in dealing with the various parties. Quite simply, I couldn't have asked for a more professional and understanding service. Thanks. STOP PRESS 2: Have now bought and sold a total of five properties via Your Move, Barnsley. Once again professional service from start to finish.

Paul · 13 July 2025

★★★★★ 5/5

Google

Your Move-Charlotte have been helpful since day 1 when we enquired of the property we were interested in to view and to purchase. She’s coordinated promptly with the owner and booked us in thoroughly. Charlotte showed professionalism at all times and very thorough from start to finish

Imelda · 22 July 2026

★★★★★ 5/5

Google

I was reluctant to use your move for my mortgage renewal this time as the guy I had used several times over the years had retired ,so was going to go straight to Halifax, however I bit the bullet and met with Georgia the mortgage consultant, who was knowledgeable, professional and friendly, always available for a chat after the initial meeting either immediately or ASAP, whatever I was calling regarding. Can't comment on the estate agency part aside haven't used it but would recommend Georgia to anyone needing solid, informative mortgage advice - definitely knows her stuff

Julie · 22 October 2023

★★★★★ 5/5

Google

Rachel at Your Move Barnsley has been absolutely fantastic from the moment we met whilst viewing a property. Nothing has been too much for her despite my random questions. Rachel goes above and beyond to ensure you are aware of all steps in the process and regularly keeps in contact to inform you and keep you up to date. Rachel has been nothing but approachable, supportive, understanding and honest. Thank you so much for helping us find our new home!

Shona · 22 October 2023

★★★★★ 5/5

Google

Ever since I applied for a house, I have never thought that it will be that easy, fast and cheap. I recently applied for a house with your move ,they have given me quick reply ,went on view same day,the following morning I was already processing my application through their your move account. In five days the deal had already closed waiting to move in my new home. Truthfully you are the best,legit and I am forever grateful to use your agency. Thank you so much Erin and Rachel and the other ter team members for the way you provide your service. As I am writing now, I am already in my new home. You're the best!!!!!!

Alice · 22 October 2023

★★★★★ 5/5

Google

We are just in the latter process of selling our home. George was the first person we met from Your Move and by listening to his excellent advice, our home was sold in seven days! I have since then became a regular visitor to the office …

Kathleen · 13 April 2025