Martyn Gerrard Whetstone Sales reviews in Barnet

★★★★★ 5/5

Trustpilot

Great experience

After a few weeks of viewings and searching for our new home, Nayeem reached out with a few great options. That same day, my partner viewed two flats in the same area and immediately loved the second one. We called Nayeem to express our interest, and within just 10 minutes, he had the offer letter ready for us.

Stephanie · 15 October 2025

★★★★★ 5/5

Trustpilot

Want to thank Angela for her help and…

Want to thank Angela for her help and support in tackling a thorny problem we had as landlords. Also must thank Pani for so much help and support with lettings and finally Jessica with renewals. We have no regrets signing up with MG to manage our property.

Customer · 22 August 2025

★★★★★ 5/5

Trustpilot

Mamun Miah has been my Estate Agent for…

Mamun Miah has been my Estate Agent for selling my commercial property, he has been extremely diligent, attentive, polite, encouraging & very patient. The marketing was really good & I honestly couldn’t fault him as a representative for Martyn Gerrard.

Hannah · 2 October 2024

★★★★★ 5/5

Trustpilot

I'd like to call out Germano who has…

I'd like to call out Germano who has taken over our property and has had a huge impact. Germano has helped us navigate some major works, balancing our needs as landlords with that of the tenants ensuring all parties have been kept informed. We are first time landlords and so rely on his support and experience. Germano is a great asset to the team and I hope he is stuck with me for a long time!

Gabrielle · 25 July 2024

★★★★★ 5/5

Trustpilot

Couldn’t recommend enough

We had a really hard time trying to find a property that my husband I both loved for a very long time. By truly listening to all of our non-negociables, Treon showed us with a beautiful selection of homes. He took his time with us and allowed us to have a good understanding of what the market had to offer.It wasn’t long before we fell in love with a home. Treon made and Martyn Gerard made our experience so pleasant, we would definitely recommend them both. Thank you for the help!!

Channelle · 10 May 2024

★★★★★ 5/5

Google

Fantastic service all round. From the time I made a call to Martyn Gerard to the time I got the keys to the property, the service has been fantastic. Mr Suraj went over and above expectations to provide a service second to none. Thank you Martyn Gerard- Thank you Mr Suraj. I would highly recommend these people

Eugene · 24 October 2023

★★★★★ 1/5

Trustpilot

Emma Smith - Why have you not responded to any of my emails or phone calls since 18th March?

The worst customer service Ive ever hard to endure. Yes Im going to name and shame because this has just become ridiculous. Emma Smith who deals with leasehold extensions. Why haven't you responded to my countless emails and phone calls. Or at least your PA or assistant. I have heard nothing! I am the owner of a flat in St Albans looking to extend the lease. I requested some information regarding lease extension back on the 18th March. It is now 30th April. Martyn Gerrad said they would respond with an answer after Easter. 3/4weeks ago. I have sent them countless emails and called them at least 10times explaining that I would like a response. Still nothing. Anyone reading this at Martyn Gerrard, let Emma Smith now that I am serious unimpressed with how you have dealt with this situation. Literally all I'm asking for is an UPDATE on the leasehold extension. Thats all. How hard is it to send an email saying "Thanks Billy, we're dealing with this inquiry and we will get back to you as soon as the freehold has got back to me." Literally take you 10seconds. But no, you being lazy and you haven't updated me in anyway or shape or form. Even through I have asked for countless times.

Billy · 30 April 2024

★★★★★ 4/5

Trustpilot

I recently had the pleasure of viewing…

I recently had the pleasure of viewing a beautiful flat with Antony and I couldn't be more impressed with his professionalism, knowledge, and charm. From the moment we met, Antony greeted us warmly and made us feel comfortable and at ease.Throughout the viewing of the flat in Barnet, Antony demonstrated an impressive understanding of the property and its features. He patiently answered all of our questions and provided valuable insights into the local area, amenities, and market trends.What truly stood out was Antony's genuine desire to help us find the perfect home. He listened attentively to our preferences and requirements, tailoring his recommendations accordingly. His dedication to ensuring we found a property that suited our needs was evident at every step of the process.Not only was Antony knowledgeable and professional, but he also possessed a charming personality that made the experience enjoyable. His friendly demeanor and positive attitude made us feel confident and reassured throughout our search.Overall, I cannot recommend Antony highly enough. If you're in search of a reliable, personable, and knowledgeable estate agent who truly cares about finding the right property for you, look no further than Antony at Barnet Estates. A four-star experience all around!

Ted · 29 April 2024

★★★★★ 5/5

Trustpilot

Had a great viewing today

Had a great viewing today. Marcella was punctual, well-prepared and really knowledgeable about the property and the local area. All of my questions were answered clearly, and I never felt rushed. A really positive experience, thank you!

Ciara · 22 November 2025

★★★★★ 5/5

Trustpilot

Fatmir - Pleasure to work with.

This was my first time selling a property. I had no idea what to expect and was finding the idea of it quite stressful... Until I met Fatmir. From day 1 Fatmir took all the pressure and stresses away and continued to do so throughout the process. He is extremely reliable and committed to the process and making sure you as the client are stress-free! We achieved exactly what we wanted on the sale of our flat. I would recommend Fatmir over and over again.

Ben · 23 April 2024

★★★★★ 5/5

Trustpilot

Patient and helpful.

Jessica and Andrew were really patient with me when I was resigning my tenancy papers.

Dale · 12 May 2026

★★★★★ 1/5

Trustpilot

Interview process experience

I am writing this review to express my concern at the way I have been treated during interview stage. I have now been invited on 3 separate occasions by a recruiter working on behalf of Martyn Gerrard for an initial interview with Shelly Baker ( HR Manager), however each time I was given hours notice that it would need to be rescheduled without any consideration of my time or efforts going into prepare for the conversation. On the 4th time I declined to go further with the process.Details: The first time I was booked in for interview was 12/04/2024 at 13:30. On that day the recruiter called to ask me if I could change the time of the interview to 14:30, due the fact that Shelly was delayed by another appointment, which I agreed on as these things can happen. At 14:00 the recruiter called me again on behalf of Shelly, to inform me that she could not make it. I was asked to move the interview to Monday 15th April at 13:00. I agreed to do so, as I was very interested in the role and the company, particularly as Martyn Gerrard seemed to take pride in investing in people and supporting them throughout their career. On Monday 15th April at 9:30, the recruiter called on behalf of Shelly to cancel the interview appointment and ask to reschedule. This would have been the 4th time.At this point I felt I was treated extremely unprofessionally and made me question if this is the way that Maryn Gerrard conducts business and treats external clients, how would they treat staff once they had signed the contract?I have informed the recruiter that I am not interested in pursing anymore the process, as I did not feel that I was treated professionally or with any respect.I'm writing this review to express my disappointment in the way the "HR Manager" has conducted the interview process and I hope that someone within the organisation will pick this review up and address it accordingly.

Daniele · 15 April 2024

★★★★★ 5/5

Google

I had a great experience working with Adriano at Martyn Gerrard. He was extremely responsive, fast, and reliable, keeping me informed at every stage. The whole process was smooth and well managed. I’m very happy with the service and would definitely work with him again.

Salman · 16 January 2026

★★★★★ 5/5

Trustpilot

Outstanding Service

Martyn Gerrard has been the managing agent on my rental property for many years now and the team has always provided excellent service. They are professional, responsive and always a pleasure to deal with.Zoe Sophocles is my primary point of contact and has worked on the last few tenancy renewals with me. Her client service is second to none. I always appreciate her insight and honesty, she follows up when she says she will and is polite and professional at all times. There has never been an issue and that is down to Zoe handling things so brilliantly. I wouldn’t hesitate to recommend her.

Gemma · 10 April 2024

★★★★★ 5/5

Trustpilot

Jamie Allen and Saad Saleem were very helpful!

Jamie Allen and Saad Saleem were very helpful! Jamie arranged several property views on the same day definitely faster my property searching process. And prompt response between me and the seller, answered all the questions I asked. Once the offer is accepted, it passed to Saad. And Saad helped to chase the developer to response the queries from solicitor and fixing the issue on the snagging report before exchange contract. Wonderful experience!

JC · 30 August 2024

★★★★★ 5/5

Trustpilot

Fantastic Experience with Usman Aziz, Highly Recommend!

We recently moved to the UK and worked with Usman Aziz for two properties we were interested in renting. Usman was professional, friendly, and always quick to respond to our questions, making the process smooth and straightforward. He explained everything clearly and was a great help in navigating the London rental market as newcomers. We highly recommend Usman and Martyn Gerrard for anyone looking for a reliable and attentive estate agent!

Gustavo · 10 September 2024

★★★★★ 5/5

Trustpilot

Yasemin Yilmaz an absolute angel !

Yasemin Yilmaz was approachable and personable from the minute she answered the call for my enquiry. She organised a viewing of the property within literally 30 minutes of our conversation. She listened to our needs and went above and beyond to secure the property for us. During the whole process she has been very caring but professional and definitely was a huge breathe of fresh air after what was becoming a very stressful search to find a new family home.

Richard · 28 March 2024

★★★★★ 5/5

Trustpilot

Outstanding Service! Highly Recommended!

I was very fortunate to meet Scott Henderson at Martyn Gerard and his dynamic team members, Jatin and Shuhan.From my initial meeting with Scott who translated my brief with great care, skill and attention, to the exceptional service offered by the dedicated team at Martyn Gerard, my property was marketed and managed with outstanding professionalism.The marketing material produced was excellent and resulted in a wave of viewings within a week! The efficiency and dexterity in which the viewings were managed was noteworthy and communication throughout was seamless, with updates being provided throughout the process. Thank you Scott, Jatin and Shuhan and others of the team!I cannot recommend Scott, and his team enough for providing a first class service!. Always considerate, flexible, dedicated and professional. Certainly exceeded my expectations!Thank you once again for your outstanding service.and customer care.Highly recommended!

Kal · 24 March 2024

★★★★★ 5/5

Trustpilot

I cannot thank Martyn Gerrard and their…

I cannot thank Martyn Gerrard and their exceptional team, particularly Sophie, enough for their outstanding service throughout our recent property purchase. From our initial inquiry to the final completion, Sophie's professionalism and dedication shone through every step of the way.What truly set Sophie apart was her unwavering commitment to our satisfaction. She was always available to address our questions and concerns, providing timely updates and valuable insights. Her attention to detail and proactive approach made the entire process seamless and stress-free.In addition to Sophie's exceptional service, I must also commend Adriano for his invaluable support and assistance. Together, Sophie and Adriano formed a dynamic team, ensuring that every aspect of our transaction was handled with the utmost care and professionalism.Overall, our experience with Martyn Gerrard exceeded all expectations. Their dedication, expertise, and personalized approach truly made a difference, and we are grateful to have had them by our side as we found our dream home.Thank you, Martyn Gerrard, Sophie, and Adriano, for your outstanding service and commitment to excellence.

Nveo · 22 March 2024

★★★★★ 5/5

Trustpilot

Very happy with Yasmin Yilmaz', services

I was in communication with Yasmin Yilmaz' from Martyn Gerard when I was looking for a flat to rent. Yasmin was very helpful every step of the way gave me correct details about the property sent me a video she took for me before my viewing and made me feel that I am in good professional hands. Every time we had a query about the flat she was very prompt with her answer and even suggested alternative property that matched my wish list concerning a flat to rent. I would recommend Martyn Gerard to my friends and especially Yasmin for a friendly professional service. Thank you Yasmin.

Davies · 12 March 2024

★★★★★ 5/5

Trustpilot

We have a 2 bed flat which we were…

We have a 2 bed flat which we were marketing for rental with Martyn Gerrad. The service has been exceptional and efficient. Everyone has been extremely helpful and we managed to get new tenants quickly. Thank you!

Ncp · 10 March 2026

★★★★★ 5/5

Trustpilot

Professional and courteous service

Alex Searby was prompt in organising our viewing appointments, punctual at the meetings, extremely helpful and knowledgeable of the properties he showed us. He allowed us time to think and see how the properties would meet our requirements. He maintained a professional, courteous and objective attitude and made us feel comfortable. We instantly trusted Alex to give us the best advice and we are grateful to him for the time he has spent with us.

JMessini · 5 June 2024

★★★★★ 5/5

Trustpilot

Highly recommended !

I found a great flat through Martyn Gerrard Estate Agents. My situation was a little complex as my partner is relocating to the UK and doesn’t yet have the right to live here, a bit of a chicken-and-egg situation as I needed to show my partner could live with me before applying, while the landlord needed proof of right to live before adding them to the tenancy.

Drew · 13 March 2026

★★★★★ 5/5

Trustpilot

Wise advice

When I put my flat on the market at the beginning of March 2023, I did not envisage that I would still be living in it at the year’s end. But so it was, as interest rates climbed and nerves were stretched. In the first weeks of 2024, we sailed into calmer water towards completion. Treon was a rock, a consistent presence throughout, dispensing useful information and wise advice, always reassuring, and cajoling when it was needed. I learned an enormous amount from the sales team, and always felt supported. I chose Martyn Gerrard for their track record as local estate agents, their knowledge of the area, and their professionalism and efficiency. It was the right choice.

MARGARET · 17 February 2024