Every review we hold for the Barnet office, from every platform, shown as written. First names only.
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5/5
TrustpilotMaria at Martyn Gerrard Kentish Townβ¦
Maria at Martyn Gerrard Kentish Town was very professional, communicative and honest throughout the sale of my flat. She provided a high quality service, for example, when our buyer was messing us around slightly towards the end of the sale, Maria swiftly sorted out the issue. Martyn Gerard ensured we had a quick sale and were very knowledgeable throughout the process.
Katie Β· 21 December 2025
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5/5
TrustpilotMany thanks to Adriano and theβ¦
Many thanks to Adriano and the Whetstone team who provided exceptional service for our recent house sale. It took a little while and we appreciate all of your hard work! Again, thank you!!
Lara Β· 14 November 2025
Agent replied Β· 22 November 2025
Thank you for your review. We appreciate your patience during the sale process and are glad Adriano provided exceptional service.
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5/5
TrustpilotFantastic service
Matthew was very friendly and answered all my questions with patience and understanding.
Consumer Β· 30 April 2026
Agent replied Β· 24 October 2024
Thank you for your review!
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5/5
TrustpilotGreat service and support
Athena was energetic, helpful and understanding through the purchase of my motherβs apartment.
Jimmy Β· 30 April 2026
Agent replied Β· 25 May 2026
Thank you for your review.
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5/5
TrustpilotBest estate agents I have used
Best estate agents I have used. Nothing is too much they have gone above and beyond to help us find our new house! Zak has been amazing from start to finish can not thank him enough!
Michelle Β· 13 October 2025
Agent replied Β· 22 October 2025
We are pleased to hear Zak went above and beyond helping you find your new house. Thank you for trusting us.
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4/5
TrustpilotGreat experience with Martyn Gerrard
Great experience with Martyn Gerrard. Ralph has always been very helpful, professional and easy to communicate with. Whenever Iβve needed assistance, he has been responsive and made sure everything was dealt with efficiently. Really appreciate his help and would definitely recommend him.
Marius Β· 7 September 2026
Agent replied Β· 22 September 2026
Hi Marius, thanks for sharing your great experience with Martyn Gerrard. We appreciate your feedback.
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5/5
GoogleHad a fantastic experience with MG. Melek is very friendly and made the whole process a breeze which we really appreciated. Anytime time we had a question or a request she was always helpful and efficient. Great experience and thank you Melek π β¦
Ahmed Β· 10 July 2025
Agent replied Β· 8 October 2025
Hi, Ahmed. We appreciate the kind words and are glad we could provide you with a positive experience!
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5/5
GoogleWe had a fantastic experience with the Martyn Gerrard Sales team. James, Stewart, and Adriano were incredibly helpful, professional, and efficient in marketing and selling our flat in a short period of time. Their expertise and dedication made the entire process smooth and stress-free. A huge thank you to the wonderful team!
Veena Β· 3 April 2025
Agent replied Β· 16 April 2026
Hi Veena, thank you for leaving such a great review of our Sales Team!
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5/5
TrustpilotExcellent Service from Martyn Gerrard
Excellent Service from Martyn Gerrard, Special Thanks to Ellie!!!
Kelly Β· 7 May 2026
Agent replied Β· 25 May 2026
Thank you for your glowing review about Ellie! We are thrilled Ellie dealt with the issue and you are happy.
Thank you again.
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5/5
TrustpilotFound us the perfect home
Canβt fault the experience of buying through Martyn Gerrard. They found us the perfect property and then were helpful, respectful and reasonable all the way through the journey to exchange. Particular thanks to Usman for your tireless work to pull everything together and get the transaction over the line
Tom Β· 13 March 2026
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5/5
GoogleI recently had the pleasure of renting my house with M&G. Andrew was great, so helpful and as for melek. Wow, she is an angel of an agent. I highly recommend, I trust them with my house & am so happy with the service & ongoing communication
Brooke Β· 16 May 2025
Agent replied Β· 16 April 2026
Hi Brooke, thank you for your great review of our Lettings Team!
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5/5
GoogleI have worked with Declan recently who has been a breath of fresh air, we have been in a chain together (I'm also an Estate Agent) and his professionalism and communication has been above and beyond, consistently keeping me up to date and working with me on both sides to complete both of our clients sale and onward purchase. I would highly recommend him and his Team, particularly Sophie and Alan who also helped in the conveyancing process. 10/10!
Jed Β· 24 October 2023
Agent replied Β· 23 October 2024
Dear Jed. Thank you for taking the time to leave us a great review, weβre thrilled to hear youβve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future.
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5/5
TrustpilotMittio was very communicativeβ¦
Mittio was very communicative throughout our process of finding a home to rent. He was available around the clock and was helpful answering all of our questions. Alexia and the team kept in touch over WhatsApp as we progressed until signing the contract.
Kelsey Β· 18 March 2026
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5/5
TrustpilotSophie was great
Sophie was great. She found tenants very quickly and guided me through the process. She was always very efficient and available. This is the third consecutive tenancy through Martyn Gerrard and I would highly recommend
Sharon Β· 13 May 2026
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5/5
TrustpilotVery smooth process
Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.
Adam Β· 7 August 2026
Agent replied Β· 22 September 2026
We are absolutely thrilled to hear about your smooth process and great communication with Mittio. Thank you for sharing your experience with us.
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5/5
GoogleWe had a great experience with the team at Martyn Gerrard Whetstone, especially Melek - she was super responsive and helped us to secure a great flat very quickly. She was always on hand to help, kept in touch throughout the process and responded very quickly to any questions we had. Thanks to Melek and the team for making what can be a stressful experience so smooth and easy for us!
Kate Β· 2 June 2025
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5/5
GoogleI recently had an excellent experience with Martyn Gerrard agency and couldn't be happier with their service. Melek was incredibly professional helped me secure the apartment we needed among other views she had booked for us as she worked β¦
Odai Β· 16 April 2025
Agent replied Β· 16 April 2026
Hi Odai, thank you for taking the time to leave this positive review. We are very happy to hear our Lettings Team assisted you well in obtaining a new home.
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5/5
TrustpilotGreat experience dealing with Alex!
Had a great experience dealing with Alex at Martyn Gerrard. His communication was excellent, and he is always professional, helpful and responsive. He made my experience very pleasant. Highly recommend!
Jay Β· 3 September 2026
Agent replied Β· 22 September 2026
Hi Jay, we are honoured to hear about your great experience dealing with Alex. Thank you for recommending us!
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5/5
TrustpilotThe best estate agents I have dealtβ¦
The best estate agents I have dealt with! So helpful and personable. Shivali was amazing through the whole process, keeping me up to date and just making the whole experience a lot easier! Thank you again!
Lilli Β· 17 March 2026
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5/5
TrustpilotFirst time buyer
Working with Maria at Martyn Gerrard was an absolute pleasure - I had lots of questions as a first time buyer which was was patient and extremely helpful with throughout the entire process.
Lulu Β· 3 August 2026
Agent replied Β· 22 September 2026
Your feedback is incredibly valuable. We're glad to hear Maria provided you with a great experience as a first time buyer. Thank you immensely.
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5/5
GoogleThe team at Martyn Gerrard Estate Agents have been great with special mention to Melek. Update was provided at every stage of the process and would like to say thank you team Martyn Gerrard Estate
Justice Β· 22 May 2025
Agent replied Β· 8 October 2025
Hi Justice, we hope you enjoy your new home! Thank for leaving our Lettings Team 5 stars.
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1/5
GoogleI had a very concerning experience with this agency before even being able to arrange a viewing.
I was told that before they could show me the flat, I had to complete an βincome checkβ by opening my banking app and following their instructions so they could verify my finances in real time. I was also told that if I wasnβt willing to do this, they would not proceed with the viewing.
This is not normal or acceptable practice in the UK. No legitimate letting agent or referencing company should require live access to your bank account or pressure you into sharing sensitive financial information just to view a property.
Because of this, I did not feel safe and decided not to continue. I would strongly advise others to be very cautious and never open your banking app or share financial details in this way. Proper referencing should be done securely using documents through recognised channels, not through live access to your personal accounts.
Adem Β· 16 April 2026
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5/5
TrustpilotSophie and the team were delightful toβ¦
Sophie and the team were delightful to help me find my rental so quickly and the checks were completed so efficiently. Sophie was particularly warm and helpful which made the whole process seamless, Very grateful to Sophie and the team for all their hard work on finding me my happy new home.
Fabienne Β· 22 October 2025
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5/5
TrustpilotBrilliant Shariaz at Martyn Gerrard
Shariaz at Martyn Gerrard has been consistently professional and helpful throughout the process of renting my flat. I very much appreciate his sincere and positive attitude towards dealing with my queries.
SADAN Β· 12 August 2026
Agent replied Β· 22 September 2026
Your positive experience with Sheriaz is greatly appreciated. Thank you for sharing your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.