Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA truly positive experience
I approached Martyn Gerrard to view a property I'd seen on their website and was helped by the incredibly professional, knowledgeable and wise Fiona Murphy-Archetti. This began a journey which, as is often the way with property purchasing, was lengthy and unfamiliar to me, having not moved for twenty five years. Throughout, Fiona guided and advised me with expertise, patience and incredible kindness - it was extremely reassuring to be able to trust the integrity of the information I was being given and I couldn't recommend the experience that I received with Fiona more highly - thank you very much indeed.
Oldroyde · 27 August 2026
Agent replied · 22 September 2026
We are elated to hear about your positive experience with Fiona. Thank you for sharing your journey with us.
★★★★★ 5/5
GoogleA year ago, James at Martyn Gerrard helped us purchase our home, and we can’t speak highly enough of him. Throughout a complicated transaction, his expertise, attentiveness to every aspect of the deal, and determination to see things through made all the difference. If you’re thinking of selling, James is your guy!
Amir · 2 April 2026
Agent replied · 16 April 2026
We're privileged to have been able to assist you in purchasing your home. Thank you for your kind words about James.
★★★★★ 5/5
TrustpilotThe Best Estate Agent in UK
After we viewed the property. I chat Jatin Shah-the agent. I feel comfortable to talk to him, sensing he has a heart to help us. Helpful nature is real. As a first time buyer, we need a guidance. I got a lot of questions. Jatin always answer our queries, explaining everything, keeping us updated, very supportive that makes a massive difference in reducing stress. He is very professional and very efficient. We can't thank him enough for helping us from the Start until the End. Hoping all agent like this. Trust your instincts, clear communication, agent you can trust, hassle free service... you find it here Martyn Gerrard Estate Agents- the Best Agent in UK.
Highly recommended. We are very happy. Thank you team.
Maria · 23 August 2026
Agent replied · 22 September 2026
Hi Maria, we're ecstatic to hear about your positive experience with Jatin. Thank you for sharing your feedback!
★★★★★ 5/5
TrustpilotThe whole process of renting my flat wrnt very smoothly
The whole process of renting my flat went very smoothly and Daniel made everything easy for me, he was very helpful and has a nice friendly manner.
CustomerJo · 23 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear that the whole process of renting your flat went so smoothly and that Daniel made everything easy for you.
We’ll be sure to pass your kind words on to him. Thank you for choosing Martyn Gerrard, and we look forward to helping you again in the future!
★★★★★ 5/5
TrustpilotMartyn Gerrard were excellent right…
Martyn Gerrard were excellent right from the start. James valuation was spot on and we had several buyers bidding to buy our house. Both Usman and Treon kept us in the loop throughout the whole process and guided us through each step. I highly recommend this company.
Mrs · 30 April 2026
Agent replied · 25 May 2026
Great news! Thank you for your review we love our Crouch End team also!
★★★★★ 5/5
TrustpilotFergus and Antonio were very helpful…
Fergus and Antonio were very helpful and sorted out the problem in our property. It took some time but finally solved it.
I’m happy with their service. Thank you.
Sato · 26 August 2026
Agent replied · 22 September 2026
We're overjoyed to hear that Fergus and Antonio were able to help you with the issue in your property. Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotHad a seamless experience renting…
Had a seamless experience renting through Martyn Gerrard. Matthew was fantastic throughout - great communication, incredibly helpful, and made the whole process quick and easy. Would definitely recommend!
Dora · 23 August 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic review! We’re delighted to hear that you had such a smooth and seamless experience renting through Martyn Gerrard.
It’s great to know that Matthew’s communication and support helped make the whole process quick and easy. We’ll be sure to pass your lovely feedback on to him.
Thank you again for the recommendation, and we wish you all the best in your new home!
★★★★★ 4/5
GoogleThe team at Martyn Gerrard Estate Agents have been great with special mention to Suraj and Lee, as their consistent back and forth calls, information and updates made my first time rental easier, with all relevant info relayed so I understood the workings of the market as a foreigner in UK. Suraj was great in looking for options suitable to our needs and leaving out the unnecessary viewings that did not tick boxes on our list. Thank you for the serviceman hope to be in use of them once again in the future.
Jean · 11 May 2025
Agent replied · 8 September 2025
Hi Jean, we hope you settle in comfortably, and thank you for your positive review of our Lettings Team.
★★★★★ 5/5
GoogleAs a first-time landlord, I was understandably a bit apprehensive about the process, but working with Lee has been an absolute pleasure from start to finish. He was consistently polite, responsive, and incredibly helpful, making what could have been a stressful experience smooth and straightforward.
Lee took the time to walk me through each stage, answering all my questions with patience and clarity. His professionalism and attention to detail gave me real confidence in the decisions I was making. It's clear he genuinely cares about both landlords and tenants, and his approachable manner made the whole experience much more enjoyable.
I wouldn’t hesitate to recommend Lee to anyone looking for a letting agent, especially if you're new to the process.
Matthew · 11 May 2025
Agent replied · 8 September 2025
Hi Matthew, it's great to hear our Lettings Team assisted you well as a first time Landlord, and thank you for sharing that experience.
★★★★★ 5/5
TrustpilotWayne was a true legend who helped me…
Wayne was a true legend who helped me to rent out my flat in no time. Highly recommended.
Zargol · 7 October 2026
Agent replied · 10 October 2026
Hi Zargol, thanks for your wonderful feedback. We’re delighted Wayne helped you rent out your flat so quickly, and we truly appreciate your recommendation.
★★★★★ 5/5
TrustpilotGreat Experience and Friendly Service
We had a really positive experience with Martyn Gerrard. Alexia and Nayeem were both very helpful and responsive throughout the process. They supported us at every stage and made everything much easier. We really appreciate their help and would definitely recommend
CIHAN · 30 April 2026
Agent replied · 25 May 2026
Thank you for your glowing review of Alexia and Nayeem.
★★★★★ 5/5
TrustpilotExcellent service
Gabriella and Jay were fantastic throughout the process of our purchase - very communicative and supportive. Would highly recommend Martyn Gerrard
Lydia · 15 September 2026
Agent replied · 22 September 2026
Hi Lydia, thanks for taking the time to share your feedback. We are glad to hear that Gabriella and Jay provided excellent service throughout your purchase process.
★★★★★ 5/5
TrustpilotHarrison was incredible
Harrison was incredible. Seriously talented and a very organised guy. Made my whole move in very easy, definitely would suggest Harrison as an agent
Tyler · 25 August 2026
Agent replied · 22 September 2026
Hi Tyler, we're glad to hear that Harrison was incredible and made your move easy. Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotMartyn Gerrard’s letting process
Martyn Gerrard’s letting process is a very well thought through and an efficient one. As a result to the renters rights bill, the process of letting and renting has become even more uncertain and leaves room for misinterpretations. The Martyn Gerrard process is fair and upfront for tenants and landlords. It eliminates large areas of potential confusion and possible conflict and serves both tenants and landlords very well.
Tom · 15 September 2026
Agent replied · 22 September 2026
Hi Tom, your review is appreciated. We are thrilled to hear that you found Martyn Gerrard's letting process fair and upfront for both tenants and landlords. Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotHarrison was great throughout the…
Harrison was great throughout the process. His community was excellent and kept me informed through every step.
Joe · 28 September 2026
Agent replied · 10 October 2026
Hi Joe, thank you for your wonderful feedback. We’re delighted Harrison kept you informed throughout the process and provided excellent service.
★★★★★ 5/5
TrustpilotHarrison was extremely helpful
Harrison was extremely helpful throughout the whole process and a key reason we ended up renting the flat that we did.
Freddie · 26 August 2026
Agent replied · 22 September 2026
Hi Freddie, thank you immensely for your positive feedback. We deeply respect your experience with Harrison.
★★★★★ 5/5
TrustpilotWe had a really good experience…
We had a really good experience overall. Nayeem was especially helpful throughout the process always responsive, patient, and supportive. He made everything much smoother for us. We really appreciate the help and would definitely recommend
Ebru · 2 May 2026
Agent replied · 25 May 2026
Thank you for your review! We are glad Nayeem could be of help.
★★★★★ 5/5
TrustpilotKardine was kind polite and very helpful
Kardine was very helpful, polite, and kind. She was prompt in dealing with all our queries.
Anonymous · 10 September 2026
Agent replied · 22 September 2026
We are utterly delighted to hear about your positive experience with Kardine. Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotThe Gold Standard of Property Management: Gabriela Bachulska
Whilst Martyn Gerard is a premier property organization, Gabriela Bachulska is the gold standard for property management. Her professionalism is truly second to none; she guides tenants with a rare 'hand-holding' approach that ensures you never feel lost in the process. Gabriela doesn't just manage properties, she advocates for her tenants. You can rest assured that your interests are documented with precision and any concerns are mitigated with high-speed responsiveness and total accountability. If you are renting through Martyn Gerard, I cannot recommend highly enough that you insist on Gabriela as your manager. Speaking from firsthand experience, she is simply the best in the business.
Valentine · 22 December 2025
★★★★★ 5/5
GoogleWe had a great experience with Martyn Gerrard! They were really helpful in guiding us through all the admin bits and made the whole process feel much smoother than expected. Everything was well organised, and they kept us updated at every stage, which gave us a lot of confidence. Really communicative and professional, would definitely recommend!
Jessica · 1 September 2025
Agent replied · 8 September 2025
Thank you for sharing your positive experience with our team.
★★★★★ 5/5
TrustpilotAmazing experience
I approached the agency and the response I got was very efficient and quick then others. Secondly they helped me through out the procees by remaining in touch and guiding me every step which i found very helpful. I specifically wanted to mention Mr. Mittio Mohammadian who is really nice person and i wish for him bright future.
Marina · 11 September 2026
Agent replied · 22 September 2026
Hi Marina, we're ecstatic to hear about your amazing experience with us. Thank you for mentioning Mittio; we appreciate your kind words.
★★★★★ 5/5
TrustpilotLocked out of my apartment
I recently found myself locked out of my property and was incredibly fortunate to have Sophie Wilkins from Martyn Gerrard as one of the letting agents that assisted me. Sophie went to great lengths to help me get back in, she was extremely helpful, persistent, and didn’t stop until the issue was resolved.
Barvicksha · 16 October 2025
Agent replied · 22 October 2025
Thank you for sharing your experience. We're delighted Sophie provided such exceptional support during your lockout situation. Her persistence truly reflects our commitment.
★★★★★ 5/5
TrustpilotYou won’t be disappointed
As you know trying to find a property can be difficult and stressful. My experience working with Martyn Gerrard Estates has been a blessing. Sheriaz in particular has been so accommodating throughout this whole process, he kept us up to date with the processes and guided us every step of the way. He kept us in the loop at all times and communicated well throughout. The whole process was smooth sailing and I couldn’t have asked for a better agent. I would highly recommend.
Kareema · 19 November 2025
★★★★★ 4/5
TrustpilotMatthew was super helpful and excellent…
Matthew was super helpful and excellent with communication. The property we were looking at wasn't quite the right fit but we appreciate the professionalism and responsiveness from Matthew!
Nicholas · 1 May 2026
Agent replied · 25 May 2026
Thank you for your review!
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