Every review we hold for the Barnet office, from every platform, shown as written. First names only.
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5/5
TrustpilotVery Helpful
Zoe was very helpful with our renewal. She was knowledgable and responsive. It made the whole process very easy, which was a great benefit to us as we live overseas and rely on our agents a great deal to manage our property for us.
Adam Β· 3 November 2024
Agent replied Β· 23 November 2024
Hi Adam, thank you for your 5 star review, we are very pleased that our Renewals Team and Property Management Team are providing you with such good service.
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5/5
TrustpilotMy humble experience with Martyn Gerrard Estate Agents
I recently had the pleasure of working with Martyn Gerrard to find accommodation, From the outset, the team demonstrated remarkable resilience, navigating the challenges of a competitive rental market with a commitment to helping me find the perfect place. They remained proactive and positive, consistently updating me on available options and providing thoughtful alternatives when my initial choices fell through.
Innocent Β· 14 November 2025
Agent replied Β· 22 November 2025
Thank you for your wonderful feedback about your experience finding accommodation. We appreciate your kind words about Suraj and Andrew's genuine care.
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5/5
TrustpilotFantastic, professional and responsive service
We have used MG to help us secure a tenant for our house in North London and they have been fantastic and found us an excellent tenant. Throughout, they have been extremely professional, responsive, practical and communicative and offered great advice throughout the process. A big thank you in particular to Andrew who has been a joy to work with. I would definitely recommend MG to any friends looking to rent.
Michelle Β· 8 May 2026
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5/5
TrustpilotTrustworthy estate agents who deliver!
Craig Thompkins, Raphael B, Ben, Fatmir and all the team at Martyn Gerrard did a wonderful job when selling our house in North London. They communicated brilliantly and were always on hand when we needed them. They gave us positive, realistic appraisals of value in a market they know inside out, and made sure to match up our house with buyers who had what needed (chain free, proceedable, committed to buying our lovely house with the funds to do it). Craig, Raphael, Ben and Fatmir were massively supportive, proactive, and kept in contact, as well as having great relationships with us and with prospective buyers. A high value property transaction requires genuine trust in the agent, and the MG team delivered that throughout. It was a brilliant service and l wouldn't hesitate to recommend Craig, Raphael, Ben, Fatmir and all the team at Martyn Gerrard.
Victoria Β· 30 August 2024
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5/5
TrustpilotThoughts from abroad
Whilst living abroad in a different time zone I was faced with the problem of selling my house in London but not being able, physically, to return to the UK.I count myself extremely fortunate to have selected Martyn Gerrard as my Agent. James Maynard and his team at the Crouch End office not only kept me in close touch with every event in a successful selling process but also went far beyond what would normally be expected from an estate agent in unstintingly helping me arrange several side issues such as house clearance.I would unhesitatingly recommend their services to anyone.
Raymond Β· 28 August 2024
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5/5
TrustpilotOutstanding service from Martyn Gerrard
Outstanding service from Panikos and Sophie at Martyn Gerrard on re-letting one of my properties when the existing tenant decided to move out. I've worked with Martyn Gerrard for over 15 years now and am always impressed with not only how quickly they find new tenants when required but also the quality of tenants. I'd definitely recommend Martyn Gerrard to Landlords looking to rent properties, the end to end service is outstanding and they make sure that both the landlord and the tenants receive a high standard of service.Martyn Gerrard value the importance of relationship management both with landlords and tenants. Their senior management team are always available whenever an issue arises and they work proactively to agree resolutions in the quickest possible timeframe. As a professional landlord the importance of this level of support from a managing agent partner is invaluable and is not underestimated or taken for granted.Thank you to Greg, Panikos, Sophie and the rest of the team at Martyn Gerrard, I look forward to doing business with you for many more years to come and expanding our relationship further.
Russell Β· 28 August 2024
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5/5
GoogleI recently had the pleasure of purchasing my new home through Martyn Gerrard's North Finchley branch, and I couldn't be happier with the experience. From start to finish, the service was exceptional.
Ben, Fatmir, and Craig went above and beyond to ensure the process was smooth and stress-free. Ben's expertise and dedication were evident in every interaction; he always kept me informed and was quick to address any concerns I had. Craig's friendly and professional demeanor made the entire process enjoyable.
The team at Martyn Gerrard's North Finchley branch truly exceeded my expectations. Their professionalism, knowledge, and genuine care for their clients set them apart. I highly recommend them to anyone looking to buy a home. Thank you, Ben, Fatmir, and Craig, for making this experience so positive and memorable!
Nina Β· 26 August 2024
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5/5
GoogleI had an excellent experience with Martyn Gerard North Finchley, thanks to Gergana. She was incredibly clear in her communication and very easy to deal with throughout the process. She sent timely reminders for viewings and even added another flat viewing on the same day when it became available, showing great flexibility. Gergana was accommodating when I was running 10 minutes late and followed up promptly after the viewing. She truly understood my concerns regarding the property and ensured everything was perfect.
Additionally, her colleague who showed me the flats was very friendly, explaining everything in detail and with honesty. The professionalism and friendliness of the team made the entire experience seamless.
Thank you, Gergana, and the Martyn Gerard North Finchley team!
Atabak Β· 26 August 2024
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5/5
TrustpilotGreat Agent - Suraj Depala
Just wanted to give a great review for Suraj Depala at Martyn Gerrard, I think the north Finchley branch. We ultimately found a flat with a different Martyn Gerrard office in a different area, but Suraj was an amazing agent. He was communicative, proactive and understanding. After wanting to see a flat that a different agent never got back to us about (after a few emails and phone calls), Suraj called me about another one, casually suggested the flat we originally wanted and was extremely helpful in arranging a viewing and offer on the flat. Ultimately we missed it because the other agent never got back to us and someone had put an offer on just before we did, but Suraj kept me informed on what was going on. He was helpful and just lovely to work with. Thank you!
Ket Β· 25 August 2024
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5/5
TrustpilotDavid has been so helpful throughoutβ¦
David at MG Mill Hill has been so helpful throughout this whole process. He listened carefully as to what we were looking for and ended up finding the perfect house. He was quick to offer suggestions but also was reasonable and kept properties in my budget (which other agents donβt). Thank you for your patience and for helping us to secure our lovely house. I highly recommend working with David. Thanks
JS Β· 24 March 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us a great review, weβre thrilled to hear youβve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future
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5/5
TrustpilotAs a school PTA we are extremelyβ¦
As a school PTA we are extremely grateful for the support we have received from MG over the years. Amy in particular has been super helpful. We communicate with her with such ease, she always gets back to us quickly and comes up with suggestions of how we can work together. The team at MG have gone over and above to support us. Being judges at our annual Talent show π€ (on a Friday night in a crowded school hall for three hours!). Supervising our bouncy castle at school fetes. Helping with promo.And the regular income we receive from our commitment to families having boards up has been a huge support to us in times of l financial constraints. This has allowed us to purchase things for the school we would not have been able to. We really value the partnership we have formed over the years and the support this gives our lovely school community. Thanks so much Amy and team!Nikki Barnett
Adam Β· 22 August 2024
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5/5
TrustpilotQuality Service and Staff from Martyn Gerrard!
As a landlord I have found Martyn Gerrard to be totally professional. The staff are polite, experienced, well informed and extremely hard working.The property game has seen quite a bit of turbulence in recent years, but Martyn Gerrard just keep on delivering a superb service.In particular, my most recent experience with Jess H and Suraj who are both managed by the consistently excellent Andrew E has been a pleasure.Suraj was outstanding in finding, vetting and securing quality tenants. Followed by Jess E who was patient and handled all issues with the utmost professionalism. She did a brilliant job in securing a contract renewal.I like using Martyn Gerrard because it is clear that they ensure that their staff are well trained and operate to the highest standards. It might cost a little extra, but it is worth it. I have peace of mind knowing I have Martyn Gerrard as my agents.
KR Β· 21 August 2024
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5/5
TrustpilotTitas was really great
Titas was really great, quick to communicate and helpful in navigating the details involved in getting our rental property. Highly recommend. I called maybe 20 different agencies looking to rent a flat and Martyn Gerrard was the only one who got back to me, took the time to get to know my situation and even proactively reached out with potential properties that I might be interested in without me chasing them up. Honestly, donβt bother with other agencies, just go straight to Martyn Gerrard.
Ket Β· 20 August 2024
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5/5
TrustpilotDaniel and Anthony were both excellentβ¦
Daniel and Anthony were both excellent throughout the rental process. They were professional, responsive, and made finding a tenant smooth and stress-free.
Timothy Β· 10 May 2026
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5/5
TrustpilotMatthew and Amelia have been brilliantβ¦
Matthew and Amelia have been brilliant whilst weβve been looking for a property to rent. We saw the property with Matthew, who answered any questions we had and progressed things really quickly from there! Theyβre super friendly, and we feel in very safe hands! Thanks so much for all your help.
Lily Β· 17 September 2026
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5/5
TrustpilotSuperb letting agent in North London
I would like to recommend Martyn Gerrald Estate, and the best letting agent, Lynsey whose enthusiasm, superb letting skills and fantastic attitudes were extra helpful with the process of "a new home findings". Lynsey is very hard working, nice, super positive person, and she deserves great career. I am sure you will get the high mountain in the property business, Lynsey and I will keep my finger cross for that! Thank you so much. You are the star!π₯°π
Anna Β· 14 September 2024
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5/5
TrustpilotDaniel at MG has been a superstar
Daniel at MG has been a superstar! Within days of my tenants giving notice he had found new ones! Communication has been great all the way through the process too! Many thanks for making this so easy to manage!
PBC Β· 29 April 2026
Agent replied Β· 25 May 2026
Amazing news, thank you so much for your review.
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5/5
TrustpilotLynsey was absolutely amazing showingβ¦
Lynsey was absolutely amazing showing us our new home. Right from the start, from the first time I called her to enquire about the house she was warm, professional and efficient and we managed to sort a viewing and offer all in one day! Whilst at the property she was super friendly and helpful showing us around and answering all our questions. She seemed very well informed about the property, landlady and surrounding area which was really refreshing and in comparison to all the viewings we went, this one really stood out and mostly all thanks to Lynsey's amazing work! Words are not enough to thank her for sorting us out with a brand new home. Thank you so much! Logan and Gavin
Logan Β· 8 August 2024
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5/5
TrustpilotThis review is about the MG team at North Finchley
This review is about the MG team at North Finchley. It is led by Craig with support from Fatmir and Ben. They have facilitated the sale of our current property and the purchase of our new home with professionalism and good humour during the past few months ( May through early August ). Fatmir managed the important sales side at the beginning of the journey and skilfully achieved a good price for our current home. Craig was outstanding in negotiating a fair purchase price of the new property and has shown great skill in handling the turbulence of a long chain eventually assisting Exchange and Completion I thoroughly commend Craig and his team . Great Job
Gavin Β· 6 August 2024
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5/5
TrustpilotThe best estate agent in London
My daughter was living in a flat and wanted to move to a house.We referred the case to Martyn Gerrard, (who had already successfully sold our sonβs flat), among other Estate Agents. Martyn Gerrard where utterly professional and succeeded in both the sale of the flat and in securing a new house for my daughter.The person leading the effort was Declan Morgan.Declan is polite, patient, professional and efficient. He is simply the best estate agent I have ever met and a most likable individual. He guided us through the process, patiently, politely to its successful conclusion.Well done, Declan
Stelios Β· 3 August 2024
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5/5
TrustpilotHi I am renting a property from Martyn Gerrard
Hi I am renting a property from Martyn Gerrard Estate Agents, The process and people especially Mittio have been incredibly helpful with us throughout thatβs exactly why we felt like Giving 5 stars to him for being hard working
Khiber Β· 20 December 2024
Agent replied Β· 24 December 2024
Hi Khiber, thank you for sharing your appreciation of our Lettings Team.We wish you a Happy Holiday and a Happy New Year!
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5/5
TrustpilotI recently had the pleasure ofβ¦
I recently had the pleasure of purchasing my new home through Martyn Gerrard's North Finchley branch, and I couldn't be happier with the experience. From start to finish, the service was exceptional.Ben, Fatmir, and Craig went above and beyond to ensure the process was smooth and stress-free. Ben's expertise and dedication were evident in every interaction; he always kept me informed and was quick to address any concerns I had. Craig's friendly and professional demeanor made the entire process enjoyable.The team at Martyn Gerrard's North Finchley branch truly exceeded my expectations. Their professionalism, knowledge, and genuine care for their clients set them apart. I highly recommend them to anyone looking to buy a home. Thank you, Ben, Fatmir, and Craig, for making this experience so positive and memorable!
Nina Β· 30 July 2024
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5/5
TrustpilotDavid Mitchell Mill Hill branch
Iβm very happy to write this review about David Mitchell from the Martyn Gerard Mill Hill branch. Iβve just completed on my property and David was exceptional in his dealing of this deal. It was a process that took many months. David kept a calm head and was reassuring throughout the process. His experience and expertise was evident during the journey of this purchase. As this was my first property purchase, I was learning as we went along the way so it was good to have him on my team. Another great thing about David is that he is always proactive and liaising with the solicitors. Always relaying information back to me as soon as he was aware. Diligent, proactive, honest, hardworking, personable, transparent, determined are all words I use to describe David and his work. On top of that, everything is done with a level of care. Thanks for your help David.
Charles Β· 13 July 2024
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5/5
TrustpilotA Brilliant Estate Agent, we couldnβt have expected anything more
First time landlords letting through Martyn Gerrard Southgate Branch, using the fully managed service. Great experience and customer service from your guys Sheriaz Gulzarand and Faisal Azim in your letting team. All issues throughout the tenancy were handled efficiently and professionally. Always helpful explaining everything that was required. Sheriaz was especially patient with all our questions, and I would 100% recommend him. They took the stress out of renting our property. Can't thank them enough. Worked up to and beyond our expectations therefore, we have decided to let Martyn Gerrard to fully manage the tenancy during the agreed term with the rent collection, property maintenance and repairs, etc.
Constantin Β· 12 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.