Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPaige goes above and beyond in every situation!
This review is for Paige Ford specifically and also the MG team that supported her. Paige is an incredibly responsive, helpful, genuine and supportive agent! From the time she has been an agent for my flat, she has been extremely quick to act and resolve any and all issues I have had. Today, she went above and beyond. I had left an important visa document in my flat and was stuck in a different country. Even though Paige didn’t have to do this, she went out of her way to get a locksmith she procured to access my flat, retrieve the document, leave it in the safe hands of my neighbour to be couriered back to me. She took significant time out of her busy schedule to do this favour which is certainly beyond her role. It is because of her that I’m now able to travel back to the UK after a horribly stressful time. You definitely will not meet a better person or agent than Paige! Very grateful for the help and support I received from her and the MG team.
Sriya · 8 August 2023
Agent replied · 23 October 2024
Dear Sriya, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
GoogleStand out estate agency!! I reached out to a few agents about selling my flat in North London, including Craig from Martyn Gerrard Estate Agents. From our very first conversation, Craig was absolutely fantastic, he stood out in every way compared to the other agencies I spoke with. This estate agent genuinely cares, offering honest and genuine advice based on what’s right for me, rather than just pushing for a sale. No hounding, just complete support tailored to my needs and timeline. I’d always heard great things about Martyn Gerrard Estate Agents, and now I completely see why! I wouldn’t hesitate to recommend Craig and the rental team as well!
Tonya · 9 March 2025
★★★★★ 5/5
TrustpilotOur agent Gabriella was fantastic from…
Our agent Gabriella was fantastic from start to finish. Gabriella found our new property - swiftly gave us details and arranged for us to view it very quickly , allowing us to make offer and secure the property.She also organised the sale of our old house and secured a solid sale to first time buyers. Throughout the process Gabriella always communicated with us very well, maintained the momentum of the chain and pushed for exchange for all parties involved. She also allowed me access to the new property to obtain quotes from building contractors before exchange took place.Gabriella is Very friendly and a pleasure to deal with and represents Martyn Gerrard estate agents impeccably, highly recommended and we hope to work with Gabriella again in the future.
ALEX · 1 August 2023
Agent replied · 23 October 2024
Dear Alex, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotSophie, Matt and Andrino were amazing
After Sophie Henry and her team were so fantastic with my parents, finding then a buyer for their house and then finding them a new property to move to, when it came to putting my flat on the market there was no question which agent i was going to go with.Sophie Matt and Andrino were amazing and managed to get my flat under offer within 3 weeks of it being on the market. They didn't just stop there, they ensured the sale went as smoothly as it possibly could from start to finish. I would 100 per cent highly recommend them!
Sara · 27 July 2023
Agent replied · 23 October 2024
Dear Sara, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotGreat experience with Antony
We had a great experience with Antony, who showed us around a few properties. He was very friendly yet professional; we felt we could ask him as many questions as possible without feeling rushed. He gave us enough time to look at all the rooms and kept the conversation flowing to build a great rapport. We felt he was honest and didn’t pressurise us to continue looking around the 2nd property as soon as we said it’s not for us. He also gave sound advice. Thanks Antony for a great experience! We hope you can help find our dream property.He was probably one of the best estate agents we’ve come across in a while!
Hemali · 24 July 2023
Agent replied · 23 October 2024
Dear Hemali, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotSophie was great
Sophie was great. She found tenants very quickly and guided me through the process. She was always very efficient and available. This is the third consecutive tenancy through Martyn Gerrard and I would highly recommend
Sharon · 13 May 2026
★★★★★ 5/5
TrustpilotAs a landlord
As a landlord, I have been using Martyn Gerrard as my preferred letting agent since 2009.I have always found MG to be professional, polite, diligent, timely in their communication and always upfront.Their service has been nothing but exemplary at every level.In particular, my recent interactions with Jessica Haynes has been smooth and painless for which I am very grateful. Currently, the economic climate is difficult for tenants and landlords alike and while they represent me to my tenants, I see a duty of care that extends to them as well. This collaborative approach ensures that this is more of a partnership where all win.I would recommend Martyn Gerrard with no hesitation.
Sudeep · 18 July 2023
Agent replied · 23 October 2024
Dear Sudeep, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotNorth Finchley asset
As big corporations swallow up independent businesses and dominate our lives how lovely it is to have the option of choosing a family run business that has local roots and offers a premium personal service. Martyn Gerrard in North Finchley doesn’t inflate prices and certainly doesn’t disappoint. It has a long established reputation and has helped me and many of my friends buy and sell homes over the past 15 years. Craig’s market knowledge is accurate and the agency really sees clients as people as opposed to sources of profit. Other fancy agencies might promise much but actually deliver less and cause so much more stress in the long run. I can’t recommend Martyn Gerrard enough. North Finchley is lucky to have a branch.
Sally · 18 July 2023
Agent replied · 23 October 2024
Dear Sally, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotImpeccable service
The Finchley office dealt with our sale. They were competitively priced. Their service was excellent. They were straightforward to deal with, always kept us informed and handled the sale of our house impeccably. I would recommend their service.
Peter · 11 August 2026
Agent replied · 22 September 2026
We are excited to hear about your impeccable experience with our Finchley office. Thank you immensely for recommending our service.
★★★★★ 1/5
TrustpilotHorrible experience dealing with Jay Y.
Jay Yildirim from Martyn Gerrard Estate Agents was not good at negotiating the offer we made for a house we were interested in. He never met us in person even after having had a few viewings and having made a serious offer. He always spoke for the seller without actually getting back to them and asking for their real opinion and thoughts which created a big mess. It was horrible and we eventually lost interest because of this. Thanks!
Marsia · 9 August 2023
Agent replied · 23 October 2024
Dear Marsia, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotRenting with Martyn Gerrard- Help from Daniel Harris
We recently began renting through Martyn Gerrard, with the help of Daniel, and we could not recommend it enough. In such a difficult market, we were provided with great communication and flexibility facilitating a smooth process. We were kept well informed throughout the stages along with valuable information. Throughout the process Daniel provided quick and informative responses to any questions we had regarding the property. Thank you Daniel for your hard work and we cant wait to move in.
Jaimee · 31 July 2023
Agent replied · 23 October 2024
Dear Jaimee, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotMartyn Gerrard Southgate
Would like to say a big thankyou to the team at Martyn Gerrard in Southgate. Especially the help from Sophie Banks and Matt Adams.Both were extremely helpful and diligent during the home buying process and Sophie I think kept me from going crazy with all the complicated things you have to do.... and was a great at providing experience based advice that wasn't just generic statements.Very professional during and after the sale I can't thank them enough for getting us over the line.
Chris · 4 July 2023
Agent replied · 23 October 2024
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat overall experience
Great overall experience. We rented a flat recently and I can say, Martyn Gerrard were very helpful. I was in touch with a few agents, all of them were nice, professional and polite. I want to thank Iman Mohammadi for being a great help in negotiating letting terms in our behalf: he went the extra mile to convince our landlord to accept tenants (us) with a cat. It was pleasure to have with such a professional by our side. Thank you, Iman!
Ivan · 2 July 2023
Agent replied · 23 October 2024
Dear Ivan, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
GoogleSpoke to Fatmir a couple times on my property search and I am confident he will find me my next place!
Bobbie · 10 December 2025
Agent replied · 24 December 2025
Thank you for your confidence in Fatmir! We're excited to help you find your perfect next place.
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.
Adam · 7 August 2026
Agent replied · 22 September 2026
We are absolutely thrilled to hear about your smooth process and great communication with Mittio. Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotA big thank you to Suraj and the tenancy team....
I just want to say a big thank you to Suraj and the tenancy team at Martyn Gerrard Estate agent in whetstone. They have been nothing but amazing. I would highly recommend them to anyone looking for a place to rent. They helped me find a place to rent within a week, and they guided me through all the referencing and steps involved. They are always ready to help anytime you message them. They are definitely worth the 5 stars rating from me based on my experience with them.
Joseph · 28 June 2023
Agent replied · 23 October 2024
Dear Joseph, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service from Daniel H
I first reached out to Martyn Gerrard about viewing 1 property. Daniel H quickly and promptly got in touch to get details of what we were looking for and then actually told me about other potential properties that might better suit our needs. He took us on 3 viewings and was really knowledgable and very happy to answer any questions we had. We actually ended up going for one of the properties he had recommended that we view so big thanks to Daniel for finding us our new home! Daniel was really helpful throughout the referencing process and was always on hand to answer any questions and regularly checked in with us. We move in this week and he has been really great at providing the info we need, made sure that timings were effectively communicated (e.g. inventory, arrival of furniture, etc), has personally checked on the property for us and even sent us a video so we can see what the property is looking like and plan our move. I would highly recommend Daniel H - he has been fantastic throughout this process.
Caitlin · 28 June 2023
Agent replied · 23 October 2024
Dear Caitlin, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotShuhan is my dream estate agent
Shuhan is my dream estate agent, a gem. He has fought tooth and nail to successfully market and sell my property. He's kind, he does what he says he'll do and is truly exemplary, and he has a sense of humour to boot, which I find important. The team around him are all lovely and full of integrity. The experience of selling through MG Finchley has been made so much easier thanks to Shuhan and his colleagues. As a buyer, my mother purchased her property through MG and had the same positive experience.
PB · 20 June 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat estate agents, especially Jaysuri Roach!
We have recently sold our property with Martyn Gerrard and the team have been fantastic. Our main contact for the sale was Jaysuri Roach, and five stars doesn't feel enough for the level of service, support and assistance he gave us during the sale. I feel the true mark of a company is how they deal with problems (especially as they were in no way caused by Jay!) but the hiccups we had with the sale along the way were made so much easier to deal with knowing Jay was on the end of the phone and his "don't worry - I'm on it!" was always followed up with updates and resolutions. Jay genuinely cares and he was an absolute joy to work with.
Sam · 16 June 2023
Agent replied · 23 October 2024
Dear Sam thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Jaysuri wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotOur agent in the Whetstone office was amazing
Our agent in the Whetstone office was Fatmir. He was absolutely fantastic .....so efficient and caring. extremely professional and understanding. Gave us excellent advice throughout. Can recommend him 100%
Plum · 1 October 2026
Agent replied · 10 October 2026
Hi Plum, thank you for taking the time to share your kind feedback. We’re delighted to hear that Fatmir provided such efficient, caring and professional service.
★★★★★ 5/5
TrustpilotSurprising and Grateful Journey
My wife and I must have to express our great appreciation and thanks to Mr. David Mitchell of Martyn Gerrard.It is indeed a long and tough process in buying our house. My wife and I are very much frustrated with some issues related to the vendor and thinking to quit the purchasing stopping the exchange of contract.David has been, in many instances and even cancelling his annual leaves, kindly coordinating, negotiating and providing his professional advice and perspectives to us that keeps the deal to continue and finally done. Without his input, the long time spent in the process would have been wasted.We are much delighted that it is now settled and looking forward to moving into our first house in UK.
Chris · 6 June 2023
Agent replied · 23 October 2024
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service
I instructed Matt in the Southgate branch to sell my house. From the first visit he had done his homework, found the information from when I bought the property even though it wasn't through MG. He was very knowledgeable about the area and the property market. he suggested an open day and we had 21 views, 6 offers and achieved and sold for £40k over the asking price with no chain. All the staff in the Southgate office have been a pleasure to work with Stewart, Adriano, Chloe and the others. The communication has been regular and consistent. Matt has been very professional and has made the sale very straightforward and easy. I have had no stress and highly recommend using MG Southgate and Matt in general.
Miss · 6 June 2023
Agent replied · 23 October 2024
Dear Jennifer, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent advice and very effective teamwork
Having changed agents I have a good comparitive view and I can honestly say MG were incredibly impressive right from the start. The speed with which all the details were organised and the sophisticated use of technology to the efficiency of the people in the office up to and including Jenna, office manager, made the listing and viewing and administyration process was speedy and efficient. A good number of viewings were achieved and after two well handled price reductions a well qualified buyer made an acceptable offer. We are waiting to agree an exchange date so the sale can proceed.Specifically I would like to highlight the skills of Raphael Spiro Barrett, Senior Sales Negotiator who was my main contact and the quality service from Raph and his team. He has provided excellent advice all the way through and has guided the sale effectively, hopefully to conclusion very soon. Raphael and the whole MG team have been a pleasure to work with. Thanks to all of you
Paul · 24 May 2023
Agent replied · 23 October 2024
Dear Paul, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotSmooth as anything
Smooth as anything Selling a property can be extremely stressful but thanks to Shuhan and other MG team members the process was almost seamless. Giving great advice and taking into account all my comments. With helpful nudges (Which I needed) along the way. A am very grateful to Shuhan and would highly recommend.
Isabel · 19 November 2024
Agent replied · 23 November 2024
Hi Isabel, thank you for your 5 stars and we're very pleased our Sales Team relieved some of the stress!
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