Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe best letting agent
Professional service provided by Fatmir. Always give me the most appropriate opinions, can follow up every detail, assist in fulfilling customers' expectations. Fatmir is the best letting agent I have ever met. Thank you vey much.
Jenna · 26 June 2023
Agent replied · 23 October 2024
Dear Jenna, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We Wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
Trustpilot5* Service from Kyri and Arzu
We all have our share of estate agent horror stories and memories, but after my experience of dealing with Kyri and Arzu, it's safe to say they have changed all of my perceptions.We first met Arzu when she showed us round the property. From then, to completing the sale, she was refreshingly honest, helpful and professional at all times. She was always friendly, approachable and on hand to answer any questions. We couldn't really have asked for more.Kyri was brought in to help get the sale over the line, as Arzu and team were very busy in the North Finchley area (given our experience, we're not surprised they are getting loads of work!). Kyri was an absolute hero: answering our difficult questions; providing stoic and balanced advice; always keeping us up to date and going far beyond the call of duty. We never always confident the sale would go through.We'd recommend Kyri and Arzu to anyone - they are an excellent team and a credit to estate agents everywhere.
San · 26 March 2022
★★★★★ 5/5
Trustpilothad a brilliant experience with Martyn…
had a brilliant experience with Martyn Gerrard in finding our next property to rent. Kevin was incredibly helpful and responsive, making the whole process speedy and pain-free. He explained the whole process from viewing to final signature clearly and was always on hand to answer any additional questions. Really happy to have found our new home with Martyn Gerrard.
Leonard · 31 January 2024
★★★★★ 5/5
TrustpilotRefreshingly different
Can't say I've had particularly good experience with estate agents in the past. Gintare was refreshingly helpful and found us the ideal place. We went to view a place that wasn't really what we were looking for. A day later I received a call from Gin, letting us know about a property that was just about to go on the market and she'd like us to view it first. A month later we'd got the keys and are happily settled in our new place. I'd very much recommend MG for any prospective renters. I'm already considering buying through the agents as I was so happy with the rental process. Thanks again Gin.
David · 24 March 2022
★★★★★ 5/5
TrustpilotAn outstanding service from Kyri and Arzu
An outstanding service! Don’t look any further for a professional, compassionate and honest team. Once again, Martyn Gerrard have delivered for me. This is my 6th time buying and selling through the Finchley and North Finchley offices over many years. My agent Kyri Ayed has been an absolute gem. He is professional, friendly, efficient and goes way beyond the call of duty (Help move furniture, drive round the property at night etc.). He is clearly passionate about his job and is very experienced. Arzu has also been a star, following up assiduously and always being there when needed. What a team! They both deserve praise and recognition for their outstanding work!
Cecile · 22 March 2022
★★★★★ 5/5
GoogleWe moved into a property in Woodside Park where we used the estate agents Martin Gerrard. Throughout the move we were guided through each step by Kevin who was excellent in making sure our needs were met. The communication was excellent and we found the move very easy with little to know stress. I would like to use this review to personally thank Kevin and the team at Martin Gerrard for a stress free move.
James · 26 October 2022
★★★★★ 5/5
TrustpilotI had been searching for a new property…
I had been searching for a new property for over two years now trying to juggle getting a buy to let so that I could upsize from my one double bed and one single bedroom flat for my daughter and me. After about 3 years of looking, I finally found somewhere in the right location and on budget. I had to sell my property in order to buy the new one. Having developed a relationship over time with many estate agents, I chose Martyn Gerrard. They gave me a fair valuation. I had got a very low valuation from one popular estate agent, so was very happy with their valuation. With a very good database of perspective buyers and a steady stream of viewings, it took about 3 weeks for my property to sell. They have a very personal touch and I was able to have many in-depth discussions. They were also very good with our pet cat Bucky during viewings. I would definitely recommend them Martin and Mark were my main contacts and I really appreciated how our relationship evolved over time, there was no pressure and my requirements were met at every stage! Thank you!
Customer · 15 March 2022
★★★★★ 5/5
TrustpilotExceptional Property Manager, A 5/5 Experience!
I couldn't be happier with the exceptional service provided by my property manager, Henry Junior, at Martyn Gerrard. From day one, he has demonstrated a remarkable level of knowledge, professionalism, and unwavering dedication. Every question or concern I had was met with a quick and thorough response, making the entire experience smooth and stress-free. His proactive approach and commitment to ensuring everything runs seamlessly has truly made a difference. I wholeheartedly recommend his services and would rate him 5/5 without hesitation. Thank you for making my experience with Martyn Gerrard a fantastic one!
Tarek · 26 September 2023
Agent replied · 23 October 2024
Dear Tarek, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotTrusted Proffessional
I have had the pleasure of working with Jay Yildirim, one of the estate agents at Martyn Gerrard, throughout my ongoing property purchase, and I couldn't be more pleased with his exceptional service. Jay truly goes above and beyond to ensure that the entire process goes smoothly, and I couldn't ask for a more helpful and understanding professional. Jay's communication skills are top-notch. He keeps me informed about every development, ensuring that I am well-informed. His transparency and honesty have created a trusting and comfortable working relationship.
Remi · 23 September 2023
Agent replied · 23 October 2024
Dear Remi, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotQuick and thorough responses
I've had a great experience with my estate agent Shuhan Ali, who gives quick and thorough responses. I feel like I'm being taken cared of, during this stressful time of buying a flat for the first time. Shuhan asked me to write this review, and I was happy to do so, as he and MG deserve the praise.
Eran · 19 November 2024
Agent replied · 23 November 2024
Hi Eran, thank you for taking the time to write your review, purchasing a home for the first time is stressful and we're pleased our Sales Team took care of you.
★★★★★ 5/5
TrustpilotThe Team was a great help
Team was a great help, easy process
Josh · 7 May 2026
Agent replied · 25 May 2026
Thank you for your review. We really appreciate it.
★★★★★ 5/5
TrustpilotMartin Gerrard Winchmore Hill
The purchase of a new home is one of life's most stressful events. The team at Martyn Gerrard Winchmore Hill have made this not only tolerable but a rewarding experience. In particular, Dinesh Mirchandani has shown consummate skill and expertise in his knowledge of the market and his perceptive understanding of our needs. Totally trustworthy, he has demonstrated integrity and consideration at all times. We thank all the team at Martyn Gerrard Winchmore Hill for their help in our pursuit of a new home. Graham and Maria
Maria · 17 September 2023
Agent replied · 23 October 2024
Dear Maria, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA pleasure throughout.
Gabriella has been a pleasure to work with throughout. Communication has been excellent. I have felt fully informed throughout the process of buying and selling. I would have no hesitation in recommending this agent.
Jane · 24 July 2023
Agent replied · 23 October 2024
Dear Jane, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotFatmir was really helpful
Fatmir was the estate agent that showed us around. Following the viewing he followed up but respected the fact we needed to weigh up the property we viewed with him against others in the area. He gave us thinking time but stayed in touch. He later arranged for me to do a second viewing. He was very helpful without. Wing pushy.
Gazza · 27 November 2023
★★★★★ 5/5
TrustpilotSmooth and quick process
Andrew and the whole team were amazing in helping me find a flat and getting it all processed so quickly, I’d been looking for a while and hadn’t had the easiest journey with my flat hunt but down from Suraj showing me around and being so willing to answer all questions I had, to Andrew helping everything to go along so quickly once the processed had started, even the additional support team in helping me with small chasers, the Martyn Gerrard team have truly been amazing
Amandah · 12 September 2023
Agent replied · 23 October 2024
Dear Amandah, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotTricky Sale
Having recently completed on the sale of my property through Martyn Gerrard I can say that the service I received from all staff members - particularly Jatin was first class. It was a difficult and laborious process but he always kept me informed, chased for progress updates and negotiated tactfully. I would recommend using their services - they are professional and efficient
Karen · 31 October 2023
★★★★★ 5/5
TrustpilotFelt Supported as a First Time Buyer
As a first time buyer, I felt very supported by Declan. My first ever flat viewing was with him and his friendly, positive manner was very reassuring. He was honest and always quick to respond to any questions I had, even when that involved viewing what probably felt like far too many properties!Craig had a similar approach when he conducted my second viewing at the property I ended up buying. He was honest, approachable and also answered questions I had from the point of putting in an offer to completing.Thanks for everything!
Julie · 11 September 2023
Agent replied · 23 October 2024
Dear Julie, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotRaphael was great when it came to our…
Raphael was great when it came to our search. As first time buyers the process was slightly overwhelming but Raphael put us at ease and we hope to buy through him shortly
Dony · 10 September 2023
Agent replied · 23 October 2024
Dear Dony, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent approach
I bought a new home via M Gerrard's new homes department in March 2021. My experience with the agency was amazing; in particular, David Raja helped a lot along the way ensuring that the whole process of exchange and completion was smooth. There were times that the process was slow and looked that there might be issues, however, David Raja helped us overcome all problems and finally complete. The best real estate agency experience I ve had.
Efthymios · 22 June 2022
★★★★★ 5/5
TrustpilotProfessional Service
Professional and easy to work with. Process went smoothly.
Dale · 25 November 2024
Agent replied · 24 December 2024
Hi Dale, thank you for your 5 stars and it's good to hear that everything went well.
★★★★★ 5/5
TrustpilotFirst time dealing with Martyn Gerrard
First time dealing with Martyn Gerrard, and impressions are the best thanks to Suraj Depala. Excellent agent and went above and beyond to help us find a property and ensured that all viewing, tenancy etc processes went smooth.
VA · 3 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Mill Hill office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. I was with the North finchley branch and initially dealt with Kyri who came round to value my property and go through the service. I had numerous viewings immediately my property went on the market and had exceptional service from Arzu at the north finchley branch. I achieved an offer on my house and Arzu has ensured every part of the sale has been seamless. Highly recommend Martin Gerrard and Arzu.
Michelle · 26 May 2022
★★★★★ 5/5
TrustpilotOutstanding service.My experience with Martyn Gerrard was…
My experience with Martyn Gerrard was an excellent one as a result of their professionalism, honesty with sound advice, patience and hard work. In particular, the manager of North Finchley, Craig Thompkins made all the difference in my understanding of a sincere and truly hard working manager. I never hesitate to recommend them to anybody who wants to buy or sell.
Shahin · 3 November 2023
★★★★★ 5/5
TrustpilotExcellent service
We have rented our apartment through MG for almost 7 years. We have given them the responsibility to deal with both the management and letting and during this period we've had one change of tenant. Their service has been excellent throughout and have promptly dealt with issues and kept us informed. I have complete confidence in them.
Ian · 15 November 2024
Agent replied · 23 November 2024
Hi Ian, thank you for taking the time to leave a review. We are very pleased to have given you a satisfying letting and management experience.
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