Trusted Agent profile · Barnet
★★★★★
2,148 reviews across 4 platforms
773 High Road, North Finchley, London, N12 8JY, Barnet, N12 8JY
Martyn Gerrard's office in Barnet, at 773 High Road, is rated 4.7 out of 5 across 2,148 reviews on four platforms, including 245 Google reviews rated 4.4.
245
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
1,901
Reviews on Trustpilot
Business-wide
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
5/5
TrustpilotSo happy with the whole experience!
Bruvis really made everything crystal clear for us from the beginning. He took his time and energy into making us feeling comfortable with the buyers who were interested in our house. It all ran smoothly and we couldn’t have asked for anything more. Martin Gerrard have been professional, quick and ticked all our boxes. Thanks to Bruvis in particular for being kind and helpful through the whole process.
5/5
TrustpilotQuick, easy and very professional
Quick, easy, very professional ... Jessica Haynes from Renewal Consultant Lettings was very thorough and fantastic. She sent me an email several weeks before I had to renew my contract, which was great as it gave me time to think and consider the new offer ... she then called me to go through some details, again giving me time to make my mind up ... and today I signed my new contract. What else could you ask for?
5/5
TrustpilotWai Lee
We’re lucky to have Wai Lee as our Block Manager. Since Mr Lee on board, we have seen improvement around our property from landscape clean-up to removal of previous block management’s name plate and flyers. Mr Lee takes time to visit property for an on-site inspection from the building itself to the details such as the utility room’s door lock in order to identify areas that need immediate attention. Mr Lee responds to feedbacks promptly; he then analyses the situation and takes necessary actions accordingly. Thank you Wai Lee for all your hard work.
5/5
TrustpilotI recently worked with Nadia at Martyn…
I recently worked with Nadia at Martyn Gerard’s to rent out my flat. She was absolutely amazing! So professional and great at communicating. My place was rented within 3 days! With just one viewing evening. I am certainly a very happy customer and I can recommend Nadia to anyone. Due to her hard work you will not be disappointed.
Dear Kyla. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you in the future.
5/5
TrustpilotJay Yildrim -Martyn Gerrard Estate Agents Mill Hill
Jay Yildrim at the Mill Hill Office showed me around 4 properties on Saturday afternoon. I was impressed by the way that Jay organised and coordinated these viewings so well. Jay was friendly, professional, had a hugely impressive level of knowledge about each property and couldn’t have been more helpful. We walked to the first 2 properties that were close to the office and then Jay actually drove me to the other two apartments. He even took the trouble to make small detours to show me the general area. Jay is a fantastic ambassador for Martyn Gerrard Estate Agents. 11/10 at least! Thank you Jay for going not just the extra mile, but the extra 10 miles. Extraordinarily excellent customer service and care.
5/5
GoogleCraig, Ben and Fatmir went the extra mile: the house was sold quickly and efficiently at full asking price. Thank you so very much Martyn Gerrard, I recommend this agency wholeheartedly. A special thanks to Ben for his clear way of explaining important points to me, to Fatmir for such professionalism from start to finish. And to Craig I’m grateful for everything, especially his compassion. Betty
5/5
TrustpilotI’m very picky on the little things in…
I’m very picky on the little things in life so you can imagine I’d be a nightmare when it comes to buying a property. Shuhan has been super patient and so helpful so thank you.
5/5
TrustpilotProfessional and friendly
I had the pleasure of viewing a flat with Antony from the Barnet branch last week, and I must say it was a great experience. Antony was not only friendly but also displayed a high level of professionalism, honesty, and helpfulness throughout the entire process. He made the viewing effortless, ensuring that I felt comfortable and unrushed in making my decision. I am genuinely optimistic about finding my future home through this agency, given their overall helpful and professional approach.
5/5
TrustpilotMartyn Gerard Crouch End
After having a torrid time dealing with another agency, Treon Johnson was recommended to us and we couldn't have had a better experience. From the initial phone call right up until completion, he was extremely patient and professional, on hand to answer all enquires and put our minds at ease. He was very knowledgeable and everything happened as he stated from beginning to end. I can't recommend him enough, Thanks again Treon.
5/5
TrustpilotMatt was instrumental in helping us…
Matt was instrumental in helping us agree to buy what will be our forever home. We never felt pressured throughout any of the deal and his knowledge of the area, house and his own clients were fundamental to our decision to buy. I would be happy to recommend him to any friends.
Dear Helen, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotOut-of-area sellers
As out-of-area sellers, it was crucial to have an estate agent we could trust, and Maria Morar exceeded all our expectations. She was incredibly kind, helpful, and responsive, arranging all the viewings and managing communication with the seller seamlessly. Her dedication and hard work were evident throughout the process, giving us complete peace of mind and ultimately helping us seal the deal. We highly recommend her to anyone looking for a reliable and professional estate agent.
Hi Sven, thank you for your 5 stars, it's great to hear you found our Sales Team to be so recommendable.
5/5
TrustpilotI have been purchasing my flat using…
I have been purchasing my flat using Martin Gerrard Estate Agents. Raphael was the person who was dealing with my case. From the beginning I was up to date will all the information related to the property. The whole experience of buying the property went better than I expected. The agent been very helpful and professional. Even when he was going away there was someone who was helping me until her returns from holiday. Thank you so much for all the help Raphael and all team from Martin Gerrard agency!
5/5
TrustpilotCraig and team are great
Dealt with Craig after an initial hickup when it came to purchasing our first home via MG. The property was a full refub job ( was also our first house purchase ) and therefore, required a lot of back and fourth with the owners in order to come to an agreement on the purchase price. Craig and his team did a great job of working with both sides to ensure everyone ended up a fair price. We didnt buy the most expensive house by any stretch but we got the time and consideration you would expect from your agent and then some. Would highly recommend Craig and his team to either list or help you buy a property. Craig - we will see you when its time to sell ;)
5/5
TrustpilotGreat estate agency
I wholeheartedly recommend Jatin and the entire team at Martin Gerrard for their exceptional service in assisting us with our home purchase. Throughout the entire process, Jatin showed remarkable patience, dedication, and professionalism. His deep knowledge of the local real estate market was invaluable in finding the perfect home for our family (and it did take a while!). Jatin was always readily available to answer our questions, and as first time buyers- we had many. He addressed any concerns, supported us with the usual hurtles of purchasing a property, and made us feel well-informed and confident in our decisions. Thank you Jatin!
5/5
TrustpilotFantastic service all round
Great service all round. Mr Suraj of Martyn Gerard went over and above our expectations in the service he provided. From the initial phone call enquiring about the property to the day we got the keys, the service has been second to none. I would highly recommend these folk. Thank you Martyn Gerard- Thank you Suraj
Dear Kay, Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotFair value and helpful
I have had a very good experience with Martyn Gerrard so far. I used them to find a tenant for a flat in November 2020 and I worked with Anthony Spittle. He was honest, efficient and helpful and found me a super tenant and explained the process well. Compared to some agents fees I found Martyn Gerrard's fair and good value. I would recommend using this agency to let a property.
Hi LC, Thank you for the great feedback on your experience with Martyn Gerrard and we hope that you wouldn't hesitate to use us again in the future.-MG
5/5
TrustpilotThey are a good agency providing great…
They are a good agency providing great help through referencing especially shivali .she been very helpful and always answered my questions. I would recommend.
Thank you for your review!
1/5
GoogleHad an AWFUL experience with one of their agents - Gergana, who proved to be the worst you could get. Lazy, incompetent and with zero respect/consideration for people's time, especially when those people are looking for a flat. I viewed a property (not with her) and after my meeting, I was communicating with her, asking questions via email regarding the place etc. SHE TOTALLY IGNORED ME. Chased her on the phone, but she did not even remember who I was (after calls and 2 emails sent) and what the questions were. Then after she provided some very lazy and effortless answers as she couldn't be bothered to disturb the landlord, I submitted my offer for the flat. I got completely GHOSTED!!!! After some days, I chased her on the phone, noticing that the property had been let. Once again, she had no clue. She had to dig into her inbox to find my email and then she started to lie and make excuses just to get out of the situation, treating me as if I was stupid. I have had it and I brutally gave her my piece of mind. I am so sorry for this business because while I am sure some people really work hard and try to provide a good service, people like Gergana just give such a bad image of it... a VERY BAD ONE.
5/5
TrustpilotAnother success for the Finchley Martyn Gerrard sales team
I am delighted with the service provided by the Finchley Martyn Gerrard Sales Team, especially Jatin Shah for a successful sale of out maisonette. This was not a straightforward sale, but the team dealt with each challenge with professionalism and expertise, and above all, good humour. Their recommended sales strategy and advice was right on the button and they achieved a fantastic result for both buyer and seller.I would highly recommend Martyn Gerrard.
5/5
TrustpilotMartyn Gerrard 5 out 5 so far!
I had the pleasure of working with Bruvis, the Sales Manager, and James, the Salesman @ Martyn Gerrard in High Barnet, to sell my house during a particularly challenging market. Their outstanding teamwork and dedication to their profession made the process not only seamless but incredibly efficient. I couldn't be more grateful for the exceptional service provided by Bruvis and James. Their professionalism, knowledge, and determination make them a powerhouse duo in the real estate industry. If you're in need of dedicated professionals who can make the seemingly impossible happen, I highly recommend Bruvis and James!
5/5
GoogleFatmir was really attentive and responsive. He was friendly and answered all the questions we had!
Hi Aarti, thank you for your great review of our Sales Team!
5/5
TrustpilotMuch valued support, thank you
In securing a new rental for my daughter, we have been very pleased with the service provided by Martyn Gerrard. From arranging the initial viewing, through navigating the offer / contract process, right up to moving in, Kevin has been extremely helpful, communicative and understanding. This support has been much appreciated in the fast-moving London market which can otherwise seem quite overwhelming. Thank you!
5/5
TrustpilotLinsey was super helpful since the…
Linsey was super helpful since the beginning. She is very professional, we had an appointment on Saturday, arrived on time and explained everything so well. Great service, highly recommend
Hi Vagner, thank you for your positive review and we're very happy our Lettings Team assisted you so well.
5/5
TrustpilotThank you Zoe
We just wanted to express our thanks to Zoe (in Renewals) for her efficiency in dealing with the tenancy renewal for our property. As always she was professional, responsive and the whole process has been smooth from start to finish. Thank you Zoe.
Hi Lisa, thank you for your positive review and we're happy you received good communications and a sale secured.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martyn Gerrard's Barnet office has 2,148 reviews across four platforms: 245 on Google, 1 on Facebook (across the whole business), 1 on Yell, 1,901 on Trustpilot (across the whole business).
Martyn Gerrard North Finchley Sales is rated 4.7 out of 5 across all 2,148 reviews, and 4.4 out of 5 on Google from 245 reviews.
Martyn Gerrard North Finchley Sales, 773 High Road, North Finchley, London, N12 8JY, Barnet, N12 8JY.
