Every review we hold for the Barnet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI wanted to thank Millie personally for helping me find the property I was looking for! Extremely helpful!
Thanks again!!
Bardia · 28 July 2024
Agent replied · 25 December 2024
Many thanks for your kind words and 5* review Bardia. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from strat to finish!
Millie was amaizimg!! Thank you so much for helping me finding a beautiful apartment!!!
Anca · 28 July 2024
Agent replied · 25 December 2024
Thank you Anca for your excellent 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently had our mortgage sorted out by Ross Ashby. It was amazing how he was able to give us a step- by-step plan which really helped ease our anxiety as first time buyers. He was excellent from start to finish and helped us feel confident throughout the process. Ross helped us to get the best rate and a great outcome was achieved. Our dream came true. I honestly can't thank him enough.
Reta · 29 April 2024
Agent replied · 25 December 2024
Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleRoss was fantastic in guiding us through a tough period with changing rates and a turbulent market. Nothing was to much and he and the team were professional and prompt throughout
Thomas · 26 December 2023
Agent replied · 25 December 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI listed my property with them recently. They had it for half a day and they got several people to view the property the very next day itself and we had an offer straight away. Linas and Nicole were very friendly and supportive throughout the whole process. Special thanks to Nicole for making this as easy as possible for both parties.
Highly recommended!
Amita · 26 December 2023
★★★★★ 5/5
GoogleMy family and I found our rental home through Barnard Marcus. I’ve got nothing but good things to say, as the entire transaction was smooth. A big shout out to Lucy who took us through the whole process from start to finish. She kept close communication and sent us updates every step of the way. Definitely a gem in their team!
Natalia · 26 December 2023
★★★★★ 5/5
GoogleMany thanks to Jonathan and the team to help complete on our purchase in Finchley. We had lost a previous property through a different agent, so wanted to ensure this one didn't fall through Jonathan is very professional, helpful and was able to negotiate many aspects of the sale. There was never a question that couldn't be answered promptly. I wish there were more estate agents of the calibre of Jonathan!PositiveResponsiveness, Quality, Professionalism
Jawad · 26 December 2022
★★★★★ 5/5
GoogleRoss Ashby is my Mortgage broker. He is very helpful and patient. Also he can provide a lot of professional advice to us .
Kitty · 26 December 2023
Agent replied · 25 December 2024
Many thanks for your excellent comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOne of the worst letting agents I have had experienced so far.
Jatin · 16 February 2026
Agent replied · 16 April 2026
Hello, I am sorry you feel this way please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe used Ross Ashby as our mortgage advisor for buying our first place. Ross was incredibly patient and took the time to explain all the details to us as well as keeping in regular contact throughout the whole process, making sure we understood what we were doing throughout. Definitely recommend him as a mortgage broker!
Louie · 26 December 2023
★★★★★ 5/5
GoogleI recommend Barnard Marcus. I have been dealing for many years with Linas in the Finchley office and he has always been very helpful and professional. In my most recent interactions with Linas, and also with Lucy from the same branch, I have appreciated the level of help and professionalism in organising everything for a new tenancy, and for prompt responses to my emails and calls.
Carla · 30 March 2024
Agent replied · 25 December 2024
Many thanks Carla Geoghegan for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Barnard Marcus (North Finchley Branch) was a very pleasant one. Thanks to Vidas Fiodorovas for giving me an exceptional 5 star service. He was very pleasant and quickly sorted everything for me. He was very informative and answered all of my questions without me having to ask. He kept me in the loop the whole time which was amazing. He made renting, very easy and seamless. That is a very good skill to have. I think Vidas provided me with the best customer service I have ever seen. This is clearly someone who loves their work. If you're reading, thanks Vidas!PositiveResponsiveness, Quality, Professionalism, Value
Monique · 11 January 2021
★★★★★ 5/5
GoogleFlat moves are always busy and physically tiring. But with the help of our agent Vidas, he made sure from the viewing down to the actual move it was smooth and hassle-free. He was very accommodating to our requests and even helped us sort out our deliveries! There has always been good communication from him and made sure that both parties are happy ensuring a successful move! Thank you so much Vidas! More power to you and your team 😊PositiveProfessionalism
Shy · 26 December 2020
★★★★★ 5/5
GoogleThank you so much Vidas for helping us in our home search. It was very difficult as we were in the middle of the pandemic and were searching a place for us,
you made our journey so easy. I have a very positive experience with this agency.
There are few experiences which gave me a reason to trust my agent team more now, like, When we were about to move I realise that the property needs one more cleanup though everything was already done the painting, repairing, cleaning etc but I just told to this to vidas to arrange cleaning again and it was arranged in few hours that was so nice and quick. Vidas is very responsive person, he is not like other agents who just sign the deal and then forgets everything about you. Vidas takes care even after. Then, after we started living in the property we found that the cooker is not safe to use and we informed him about this issue and he arranged a new cooker and it’s installation for us in a week time, which is really good. Vidas is very professional person and he understands his clients requirement. Choosing Barnard and Marcus as our property agents was our best decision. The whole team is very professional and responsive.
Thank you team 🙂
And special thanks to Vidas😊PositiveResponsiveness, Quality, Professionalism, Value
Aushtami · 26 December 2020
★★★★★ 1/5
GoogleRENTERS BEWARE, UNSAFE & UNETHICAL PRACTICES ⚠️
Despite paying 12 months’ rent upfront plus a large deposit, I was not told …
Amy · 16 October 2025
Agent replied · 25 December 2024
Thank you for bringing this to our attention. We apologise for any negative experiences you have had while renting through us. We strive to create a safe and fair environment for all our tenants and will address these concerns promptly. … More
★★★★★ 5/5
GoogleI highly recommend Barnard Marcus North Finchley agents, Excellent service from start to finish , it was fantastic . I had a positive experience with Barnard & Marcus, especially with Lucy, her professionalism and attention to getting the property done. Lucy's excellent communication skills made the property transaction smooth. I highly recommend both Barnard & Marcus and Lucy for their outstanding service. 🤩
Safa · 29 April 2024
Agent replied · 25 December 2024
Hi Safa, Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI am very pleased and would definitely recommend BM. They are very professional, especially Mani and Ross who were phenomenal with they way they explained to me the process of buying a property as a first time buyer. They were were thorough and very organised in their approach. 5/5 for them. Cheers!
Avishek · 26 December 2023
★★★★★ 5/5
GoogleMy partner and I walked into the Barnard Marcus office at High Finchley and explained our requirements to two wonderful staff members. We would like to commend Millie Dawson in particular for her exceptional service. She was efficient, professional and warm. Although we did not end up taking the unit Millie recommended, we would recommend her to anyone seeking any property related services around the North Finchley area.
Kelly · 26 December 2023
Agent replied · 25 December 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service with Barnard Marcus from the outset. Their experience as an Estate Agency is second to none and they work hard with customers to drive through the buying/selling process in a very supportive and friendly way. I have found them to be very knowledgeable, professional, helpful, respectful and brilliant negotiators - they really know their stuff. Thoroughly recommended. Special thanks to Dominic, Branch Manager. I can now get on with choosing my new kitchen!PositiveResponsiveness, Quality, Professionalism, Value
Helen · 26 December 2020
★★★★★ 5/5
GoogleExcellent service from start to finish!
We recently rented a property via Barnard Marcus and truly appreciated the responsiveness and great service provided by Millie Dawson. The rest of the team has also been very helpful and supportive. We had to deal with other estate agencies beforehand and we could easily identify that this agency made such a difference. Honestly, we couldn't recommend them highly enough! Absolutely
Ekaterina · 26 December 2023
Agent replied · 25 December 2024
Thank you for taking the time to leave us this tremendous recommendation and 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWhat can I say.....Lucy in lettings.
Honest straight forward and helped me when I was stuck. Not only showed the property but advised on how to follow through. Smooth and quick.
Most agents show property and give empty answers. Not Lucy she had the answers and knew what she was talking about.......
Daniel · 26 September 2024
Agent replied · 25 December 2024
Thank you Daniel for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNicole has been extremely professional and helpful, a viewing was organised at short notice and we were able to make an informed decision based on the guidance given. She assisted us with putting an offer in and kept us informed through out the whole process. Great customer service!! Thank you
Arvind · 26 December 2023
★★★★★ 5/5
GoogleThe service provided by the agency was oustanding.
Ross Ashby assisted me throughout the purchase of my first flat in the UK. He supported me with professionalism and passion from the first call we had until the last email sent.
He also assisted my partner with the same professionalism and dedication.
I highly recommend this agency if you are looking for a relieable mortgage advisor.
Michelangela · 26 December 2023
Agent replied · 25 December 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMyself and my wife were looking to rent a 1 bed flat and we came across Mouna, and she helped us all the way, finding ways to make things easy for us and to be able to make ends meet. Mouna and her manager Priya were highly professional and was at the same time, hard combination to find in these days. Thank you very much for the service. Will definitely come again when the time will be right! All the love from Vlad and Alexandra!
Vladut · 27 December 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.