5/5
GoogleI really love this company,always very nice and polite and Hanna is the best,very knowledgeable and nice. I will definitely recommend ABC
Trusted Agent profile
Aldermartin Baines & Cuthbert reviews
★★★★★
228 reviews across 2 platforms
51 Brent Street, London, NW4 2EA, Barnet NW4 2EA
Aldermartin Baines & Cuthbert's Barnet office at 51 Brent Street is rated 3.9 out of 5 across 228 reviews on two platforms, including 149 Google reviews rated 4.0. Checked 9 October 2026.
Reviews
Every review we hold for the Barnet office, from every platform, shown as written. First names only.
Google5/5
GoogleDonna has been assisting me to find a location for my shop, she has been very helpful
5/5
GoogleExcellent service! Hannah is great and super helpful. Can’t recommend her enough. The team is the best
5/5
TrustpilotHaving worked with Richard I am happy…
Having worked with Richard I am happy to recommend him.
5/5
GoogleVery good firm of estate agents. Especially Moshe who seems very knowledgable, proactive and very professional in terms of knowledge of area and client base. Recommended highly.
5/5
GoogleDone were very helpful and understanding what exactly I was looking for..thanks done
1/5
TrustpilotLong saga warning
Long saga warning: I have helped my girlfriend with her ongoing situation that has lasted 5 years now following a short 6 month stay at a property managed by these very dishonest people, specifically Richard Davidoff and Bradley Brazier whom I've dealt with on various occasions.- In August 2017 she rented a property from them. Unbeknownst to her there was a clause in the contract that allowed ABC to kick her out early and make her pay them prorata for the months she did not stay, which is what they attempted to do. Also another clause allowed them to charge for supposed professional cleaning regardless of what state the property was handed in. They gave her a dirty messy property, she gave it back in a much better state and they still withheld more than half her deposit.- When she left they tried to not return the deposit until past the three months in which it is protected. They simply did not reply or gave elusive answers when they did. Luckily our insistence made them return it just before 3 months which allowed me to step in and make representations for her to Tenancy Deposit Scheme (TDS) with whom the money was protected. - When TDS returned their decision (summer 2018), it transpired that ABC had lied to them saying my girlfriend had left of her own accord. ABC could not produce evidence to support their lie therefore TDS gave my girlfriend most of the money back. ABC presented a self generated receipt for check out (which they themselves perform) but again failed to show any evidence of the professional cleaning they claimed had been done, so TDS gave them the inventory money but returned the cleaning money to my girlfriend. - ABC then proceeded to wait a whole year in order to go past the 1 year deadline PRS (property redress scheme) operate so they would not get involved. Then they took my girlfriend to court presenting the case in a devious way and using an address at which they knew she would not receive the papers which resulted in a judgment by default in their favor due to my girlfriend's absence in court. Then they miraculously gave the correct new address for my girlfriend which the bailiffs used to break into her home by surprise and begin valuing goods intending to steal them away from her. - Again I stepped in to help and we applied to set the decision aside. A hearing was scheduled for October 2019.- At the hearing (for which we have a full transcript) the judge, upon reading the details of the case ABC had presented, understood that ABC were trying to recover unpaid rent. When my girlfriend was asked to explain her case, the judge became very displeased that the case was so deceptively presented by Bradley Brazier (only ABC representative to attend court). He scolded Bradley for not disclosing the TDS decision which was legally binding and for serving court papers to an incorrect address when her forwarding address was explicitly provided in the legally binding tenancy agreement she had signed with them. He awarded my girlfriend all her money back with expenses. - I proceeded to report ABC to Propertymark in November 2019. They are another watchdog to which ABC no longer belong. They don't have the one year deadline which prevents us from reporting to the PRS. Unfortunately ABC have managed to avoid being reviewed by them also because they won't investigate so long as a court case is open. What they have done is opening a new meritless cases against my girlfriend for the same money, still disregarding the legally binding decision by TDS.- June 2022, after a very slow process due to the pandemic, last year we finally had a hearing scheduled for mid June. Because the case has literally no hope, ABC decided to miss the deadline they were given so the claim got struck out before the hearing happened. Then they immediately openned a new case on the same grounds and with the same lack of merit so that Propertymark would continue to stay out of reviewing and penalising them for improper practices. - I have tried to talk to Watford County Court but they are pretty hopeless. It's easy for people like ABC to abuse the system because there are no responsive, dedicated people in it evaluating these situations. I asked them how many times can a party bring up the same case, miss a deadline and then reopen it. They literally never replied even though I've repeatedly tried to make them aware
5/5
GoogleABC handled the transition from our old managing agents in a professional and exemplary manner. The old managing agents were most uncooperative but the team at ABC were tenacious and dogged in their approach and impressed us with their early results. We never thought we would get any data or documents from them. We look forward to a long working relationship.PositiveQuality
Agent replied · 10 January 2025
Dear Victoria, thank you for your kind review. We look forward to continuing being of service to you!
5/5
TrustpilotWas highly recommended to use ABC in…
Was highly recommended to use ABC in Edgware. Dealt with a very helpful gentleman named Stuart who’s knowledgeable and been in this profession for a long time as the advice he was giving was very informative which helped me a lot to achieve my property.
5/5
GoogleJordan was very helpful with my requests , I seriously recommend them. 5 star
1/5
TrustpilotThey ask their subcontractors to lie to their leaseholders
Be aware, these fraudsters led by Richard and Mark lie to their leaseholders because all renovations and maintenance projects get carried out by their second company Arch Construction which uses subcontractors to carry out the projects and commission the subcontractors 20% commission. They used us to carry out work for them at Franklin Court and The Tower. They treated us so badly and asked us to lie to their customers to pretend that we work under Arch contribution (hiding our own brand). EVENTUALLY, they ripped us off and hardly paid us.
5/5
GoogleI've rented through Abc Aldermartin Hendon Branch and can honestly say they are the best. 1.very helpful very easy to get hold of and prompt to resolve problems. 2.The team led by Hannah the manager is accessible and responsive in a very professional way.Jordan u are simply the best. 14 years with this agents,recommending them 100%.
1/5
TrustpilotThe worst company and people you can…
The worst company and people you can deal with. They are aggressive and very rude. We do not receive any help from them and their charges are far higher than any other estate agent. They do not carry out their work and you are left without answers as they ignore you. Stay away from abc estates. If you research them online you will also find nasty write ups about their horrible owner richard davidoff.
5/5
GoogleBradley was very helpful throughout the whole process couldn't recommend him enough! Great experience
5/5
GoogleRichard is great to work with! Super helpful! Would recommend him and the team to everyone.
5/5
GoogleHannah and the team at the abc are always very helpful
5/5
GoogleI am an investor with a considerable portfolio and over the years have used several Estate Agents when buying and selling. Having experienced the immaculate services which ABC provided I will not be using any other firm in future. They not only sourced the property for me they found excellent tenants as well. Thank you ABC.
Agent replied · 10 January 2025
Dear Alec, thank you for your kind review. We look forward to continuing being of service to you!
1/5
TrustpilotHi ..
HiI am telling you about my NEGATIVE experience with this agencythey had a house for rent in the Stanmore area, we went, we saw the house, we liked it and gave the advance to rent it, all good and beautifulI sent all the documents that were requested in 2/3 days, they were checked and it was confirmed that everything is okfrom now the problems startthe first time we were told that he needed the landlord approval, 3 days passed and I called again to find out the landlord answer, but then he said that he was out of the office for 3/4 days (I also understood) after all these days he said that the landlord wants to see us in person (I answered that it's ok and it's no problem for us) after a few days I'm also there and I ask when we can meet the owner to get to know each other, after a few more days sends me an email that he is sorry but the owner no longer rents the houseduring all this time, the house was not removed from viewings (a week after I paid the deposit and sent the documents and they were checked, seeing that there were problems, I had a friend call to make an appointment to see the house and it was still available at watching, which is not normal, taking into account that we gave an advance)in other words RUN AWAY from this agency, either they are racist or they were expecting a "gift" from us or I know something elsebecause of them, on the eve of the crystmas, we have to stay with friends/acquaintances because they delayed us for 3 weeks with the house and in the end they didn't give it to me for no reason I apologize for the spelling mistakes and the rest because I don't speak English well
5/5
TrustpilotEveryone at ABC is exceptionally…
Everyone at ABC is exceptionally organized and consistently goes above and beyond to prioritize their clients. Their dedication and attention to detail make working with them an absolute pleasure. I would confidently recommend them at every opportunity.
5/5
GoogleHannah has been extremely helpful and resourceful. Thanks a lot. Highly recommend this business
1/5
GoogleThis company is completely unprofessional and has zero regard for the needs of their leaseholders. The service charges are extortionate and have tripled over the previous three years for a very poor quality service. The director, Richard Davidoff, is arrogant, dismissive, and acts only in his own best interests to swindle as much money as possible from his tenants. He has been the subject of multiple court hearings for his failed management. I would not trust any of the five star reviews and would instead wholeheartedly advise anyone against working with or for them.NegativeProfessionalism
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Bradly from ABC and I am thoroughly impressed with the level of service and professionalism provided throughout the entire process. From the initial consultation to the final closing, the experience was smooth, efficient, and far exceeded my expectations.
5/5
GoogleDonna and the team have bren very helpful
5/5
GoogleHannah has been very helpful and always a pleasure to deal with at ABC.
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Questions about Aldermartin Baines & Cuthbert
How many reviews does Aldermartin Baines & Cuthbert have?
Aldermartin Baines & Cuthbert's Barnet office has 228 reviews across two platforms: 149 on Google, 79 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Aldermartin Baines & Cuthbert's rating?
Aldermartin Baines & Cuthbert is rated 3.9 out of 5 across all 228 reviews, and 4.0 out of 5 on Google from 149 reviews, checked 9 October 2026.
Where is Aldermartin Baines & Cuthbert's Barnet office?
Aldermartin Baines & Cuthbert, 51 Brent Street, London, NW4 2EA, Barnet NW4 2EA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.