Every review we hold for the Barming office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRIGHT THIS IS SO EASY...A HUGE MASSIVE…
RIGHT THIS IS SO EASY...A HUGE MASSIVE THANK YOU TO DAN FOR ABSOLUTELY EVERYTHING FROM START TO FINISH...SIMON MILLER AS A COMPANY WOULD GREATLY DISAPPOINT US, IF DAN DOES NOT MAKE PROMOTION, THE WAY HE HANDLED OUR SALE, WAS ABOVE AND BEYOND THE CALL OF DUTY FOR PROFESSIONALISM, CONDUCT, ATTITUDE AND COMMUNICATION....HE IS GREATLY WORTH HIS WEIGHT IN GOLD..SORRY FOR THE CAPS, BUT PERSONALLY I DONT CARE, I WANT THIS TO BE SEE, HEARD AND ACTED UPON....KEITH CHURCHMAN AND SANDRA TOWNSEND....
Keith · 12 May 2018
★★★★★ 5/5
TrustpilotBuying from a Simon Miller client...
We were the buyers buying from a Simon Miller client and have to say if we were to sell we would choose them and ask for Lucy White. She was superb and managed the process from start to finish with a proactiveness that is refreshing for the industry. She knew what was happening and chased the whole chain ensuring all parties weren't lagging behind. A credit to Simon Miller. Her colleague Richard gladly helped when she was on leave which was also refreshing. Simon Miller are a professional outfit!
Kane · 10 May 2018
★★★★★ 5/5
TrustpilotHighly Recommend Simon Miller
Wasim the manager is extremely helpful. He keeps in contact from start to end. If he’s not available his staff are aware of who you are and the property you are buying. Very smooth process buying through Simon Miller. Highly recommend. Thanks again.
Miss · 28 August 2020
Agent replied · 4 June 2023
Wasim leads from the front and works hard to deliver exceptional levels of service for all his customers. He empowers his team who are well equipped to assist with every situation when required. I'm pleased that you found the process was smooth and hope you will engage our services in the future.
★★★★★ 1/5
FacebookIf you want a professional estate agent service DO NOT use this company. Selling my mother's house to fund her nursing care has been an abdominal experience.
They twice took my keys from a key safe to enable viewings and went off with them. Luckily the first time my neighbour had a key that I could use to let myself in. Second time I was in Scotland and one of my team could not collect some information from my house which meant my company had to cancel a job worth £1700. Even after they knew this on Friday when I got home Sunday the keys still had not returned. Eventually my partner had to drive from Canterbury with her spare key.
The most galling thing about all this is that they have not once offered any sort of apology. Now the house has an offer I am under no doubt they will be after their fees before the ink is dry on the sale contract.
Had my brother not signed a contract with them I would have dumped them at the first key episode.
Avoid at all costs- buy yourself a sandwich board and walk up and down outside your house if you want to sell it. Just as effective as this shower and undoubtedly more effective.
Nick · 4 April 2018
★★★★★ 5/5
TrustpilotSimon Miller House Purchase Review
We have recently bought a house through Simon Miller & Company in Headcorn. I have to say that we wouldn't even have looked at the property if it hadn't been for the agent recommending it. As soon as we saw it we fell in love with it as it ticked all our boxes. Throughout the entire process Amanda Gates at Simon Miller has been on hand to answer questions and communicate our requests and concerns to the sellers. The process of buying this property was easy and stress free largely due to her professionalism and helpfulness. She was always available to assist us and provided answers very quickly. I would certainly recommend Simon Miller & Company, particularly the Headcorn Branch.
Bronie · 29 March 2018
★★★★★ 5/5
TrustpilotA fantastic estate agent in the heart…
A fantastic estate agent in the heart of Headcorn. The team are extremely welcoming & go above & beyond to assist. My mother just purchased a property in Headcorn which I dealt with on her behalf. Amanda assisted & accommodated us in seeing the property as we required & went above & beyond in assisting with the solicitors. They made our experience stress free. An absolute pleasure to deal with & we will certainly use them again for when we are ready to upgrade our property.
Rachel · 6 March 2018
★★★★★ 5/5
TrustpilotSimon Miller Maidstone
I would like to highly recommend Simon Miller Maidstone office. They have so far been exemplary in the handling of the sale of our property. Everyone is professional and helpful. The Majority of our dealings have been with Sam Edmonds who is extreamly motivated to sell your property and secure your purchase. He is always happy to go the extra mile for you and guide you through the process, have to say that the level of effort Sam has put in is out of this world and not something you get at other companies. I have a lot of trust in them as a company and having used a few other agents over the years I can definitely say they offer the best service.
Kathryn · 25 February 2018
★★★★★ 5/5
TrustpilotI can't praise Simon Miller highly enough
I can't praise Simon Miller highly enough. They dealt with my house sale professionally, yet were always friendly and helpful, and kept me fully informed about viewings through to the final sale. Elliott, Simon, Gemma, and Wasim couldn't have been better.
Paul · 12 February 2021
Agent replied · 4 June 2023
In Maidstone its always a team effort. Everyone works hard to ensure our customers are kept updated with any developments throughout the sales process. I'm pleased your experience was a positive one. Kind regards
★★★★★ 5/5
TrustpilotI have received a wonderful service…
I have received a wonderful service from Simon Miller & Co, I would highly recommend them. Great communication, with any issues very quickly resolved. A special thank you to Simon, Richard and Gemma who have been particularly supportive throughout this process
Susannah · 2 February 2021
Agent replied · 4 June 2023
Thank you for leaving a 5 star review and for mentioning the staff members by name. They will all be very grateful to you for doing so. Kind regards.
★★★★★ 5/5
TrustpilotReview of Bungalow based in Allington
My family and I were booked to view a property (2 bed bungalow) in Allington. Our agent P Dryland had already contacted me and offered us an earlier appointment that suited us. She arrived at the agreed time and immediately demonstrated an enthusiastic, courteous and professional approach. She had detailed knowledge of the property and at no time did she make us feel pressured or rushed. I would recommend her to friends and family.
Keith · 27 October 2020
★★★★★ 3/5
TrustpilotNice staff
Nice staff, but found you get fobbed off when asking difficult questions about potential problems with a property. At one point it nearly became an argument (with the boss) and i understand the seller was being awkward. Quite rude really as once moved in my complaint was validated.
Julie · 25 November 2017
Agent replied · 4 June 2023
I'm sorry to hear that you were not entirely happy with the service provided by our company. I hope that you will give us another chance to instil confidence in our ability to provide great service should you look to move in the future.
★★★★★ 1/5
TrustpilotWe have been really disappointed with the service
We have been really disappointed with the service received by this estate agent. When initially asked what was important to us we said two things, honesty and communication. We lacked feedback on our viewings (both if they happened at all and any helpful information as to why a buyer may / may not be interested in the property), there were continued promises of communication which was not followed up and just generally a really poor service leaving us feeling that we were not a valued client even thought we went out of our way to accommodate all viewings and have the property 'viewing ready' at all times. Finally, at the end of the agreement I have had no communication to 'sign off' our arrangement, of keys returned to me, to ask if there is anything they could do etc. I work in customer service and know how people should be treated. I will certainly not be recommending this estate agent to anyone and would err anyone away from using them unless they make significant changes.
Sarah · 23 November 2017
★★★★★ 5/5
TrustpilotReview from my grandparents:
Review from my grandparents:Highly recommended! Having found our dream bungalow in my daughter's road we were extremely anxious as we didn't want to lose out. The race was on to get ours sold. We called two agents and went joint agency. Alex from Simon Miller understood our situation and came out to us the same day to get us on the market. Within 48 hours Alex had arranged 9 viewings (against the other agent's 1...) and within 3 days Alex had agreed a sale to a cash buyer £25,000 over the asking price and less than a month later thanks to the agents pushing, we are now about to exchange contracts. The speed and efficiency shown by Simon Miller has not only helped us to secure our new bungalow but has given us a fresh lease of life in a home that is a lot more manageable. Thank you so much
Vicky · 12 October 2017
★★★★★ 5/5
TrustpilotVery Smooth
Throughout my entire experience, I have found Simon Miller and Simon at the Larkfield office to be excellent. They have been very helpful and chased all the parties involved in the transaction. I would definitely use them again and recommend them to friends and family.
Dan · 8 July 2019
Agent replied · 4 June 2023
The Larkfield team are extremely proactive and work hard for their client throughout the sales process. Andy and his team will be extremely pleased to hear you will be recommending them to your friends and family!!
★★★★★ 5/5
TrustpilotSimon Miller have provided us with a…
Simon Miller have provided us with a first class service throughout the sales process. Always professional, Andy, Molly and the rest of the team were with us every step of the way. I have no hesitation in recommending Simon Miller.
Andrew · 15 February 2021
Agent replied · 4 June 2023
The Malling team are extremely dynamic and will be delighted to see you have taken the time to leave them a 5 star review! Thank you so much.
★★★★★ 5/5
FacebookI needed to sell 2 houses and 2 flats in Maidstone after conversion from office space. Not only did I get help and great advice during the conversion but the marketing and energy of the whole sales team at Simon Miller were brilliant. Stewart, Megan and Lucy are great at their jobs, lovely to deal with and completely no-nonsence in their approach to the housing market. If there is to be a next time, I will have no hesitation in using them again.
Martin · 4 August 2016
★★★★★ 5/5
TrustpilotExcellent service - total commitment to completing the sale
From my first meeting with Stewart Carroll, branch manager, I was made to feel that my sale was important. It felt personal, not the usual salesman's patter. They were able to pull in large numbers of genuine buyers for the Open Days and the house sold in 6 days. Megan and Lucy in the Maistone branch, then worked tirelessly to keep the sale on track - keeping me informed at all times. Very impressive - stay local and don't go with a nationwide chain.
Elizabeth · 23 June 2016
★★★★★ 1/5
FacebookTerrable company! they was nice enough when wanted our money then they was nice enough to kick us out of the home we rented 2 months early we left the house in better condition than when we moved in not to mention simon miller quite happily left us in the winter with no heating atall for 4 months now all they seem to do is harass us with nonsense phone calls trying to find new ways of stealing our £1200 deposit off of us their nothing bit a bunch of stealing scumbags would not recommed to anybody
Christopher · 10 October 2014
★★★★★ 5/5
TrustpilotVery well done Simon Miller !
This firm is honest, very efficient, friendly and went well beyond what I expected from an agent. They have been really supportive and it is my pleasure to invite you to experience their service for yourself.
Martin · 10 September 2021
Agent replied · 4 June 2023
Thank you for leaving such a glowing review. Please be kind enough to recommend our company to your friends and family. Kind regards.
★★★★★ 5/5
TrustpilotSimon Miller Larkfield
I found Andrew, and his team , Paige, Simon (now at Maidstone) brilliant. They are are dynamic team of clever thinkers. My sale wasn’t without its issues from buyers and viewers. These guys sell houses so if you want to sell, use them.
Richard · 20 September 2019
Agent replied · 4 June 2023
Andrew and the Larkfield team are highly skilled and professional individuals, They would extremely hard as a team and are always prepared to go the extra mile for their clients. They are certainly dynamic which is why they are the agent of choice within their market place. Thanks for you support and positive endorsement.
★★★★★ 5/5
Trustpilot5 star service and care
We have been happy with Simon and Miller’s service from start to finish with Kelly from the office being especially helpful with pricing and keeping us up to date with viewings. Once we had put in an offer, Shirley always kept in contact with us almost daily to help speed up the process and was a valuable link between us and the buyer’s solicitors. Thank you for your great service!
Will · 15 March 2021
★★★★★ 5/5
TrustpilotThe simon miller team Wasim, Paige,Simon
The simon miller team Wasim, Paige, and Simon went beyond what i would have expected to ensure my sale went though. Exceptional support , communication.I am very grateful for the effort these people put in on my behalf. Simon Steele
Mr · 21 August 2020
Agent replied · 4 June 2023
Thank you for leaving such a positive review and for mentioning our staff members by name. I have no doubt they will be delighted to hear you were pleased with the service provided.
★★★★★ 4/5
TrustpilotGood Estate Agent
Have just completed on the purchase of a flat through Simon Miller. Paige was particularly helpful in making sure that all went through smoothly. Well done!
Mrs · 17 December 2019
★★★★★ 5/5
TrustpilotHappy vendors Simon Miller found us a buyer within 5…
Simon Miller found us a buyer within 5 days. This isn't the first time we have used this estate agents. They are always friendly and efficient. Unfortunately we are not buying through Simon Miller and are seeing the difference. A.Saunders
Anita · 17 August 2020
Agent replied · 4 June 2023
I'm pleased that we were successful in securing you a purchaser in such a quick timescale. Our sales teams pride themselves on being extremely approachable and incredibly efficient. My only regret is that we were unable to assist you with your onward purchase on this occasion. Thank for taking the time to leave your review.
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