Trusted Agent profile Β· Barking and Dagenham

Hunters Chadwell Heath reviews in Barking and Dagenham

3.8

β˜…β˜…β˜…β˜…β˜… Good

493 reviews across 2 platforms

6 Tudor Parade, Chadwell Heath, Romford, RM6 6PS, Barking and Dagenham, RM6 6PS

Hunters's office in Barking and Dagenham, at 6 Tudor Parade, is rated 3.8 out of 5 across 493 reviews on two platforms, including 290 Google reviews rated 4.8.

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4.8 / 5

290

Reviews on Google

This office

Trustpilot logo

203

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Barking and Dagenham office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend their services. 🌟🌟🌟🌟🌟 The team provided exceptional support from the initial consultation through to the conclusion of the contract. When I first met Ben, he made a great impression. He gave me all the information I needed and had a nice, relaxing chat. It was a pleasure to meet him. Commendations to the entire team for their professionalism and dedication!

Alexandru Β· 24 July 2024

Agent replied Β· 22 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Trustpilot

We had the pleasure of dealing with…

We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!

Rakesh Β· 25 October 2024

5/5

Trustpilot

Hunters to the Rescue

Had lot of issues with other estate agents but Michael Warren and Hunters came to my rescue. Grade A service highly recommended.

Ashley Β· 13 August 2026

5/5

Google

We purchased a property from Hunters, overall we had a great experience with all the staff particularly with Helen who kept us informed throughout the process. …

Haashim Β· 10 October 2025

Agent replied Β· 10 October 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. … More

5/5

Google

Bilal and the team helped me let my property. They were really helpful and got the job done very quickly and effectively. Nothing but polite and professional! Great service and couldn’t ask them to do anymore than they did to accommodate me. From start to finish the communication was great!

R Β· 23 October 2020

Agent replied Β· 22 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Having dealt with Bilal during the process of sorting out our new tenancy, I was very impressed with his level of professionalism. We were kept up to date with every aspect of the move. Hunters Chadwell Heath is highly recommended for a first-class customer experience.PositiveProfessionalism

Ryan Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

1/5

Trustpilot

Do not rent from them

Do not rent from them. They refuse urgent health and safety repairs.

Butrint Β· 26 September 2026

1/5

Trustpilot

Lack of understanding of regulations and invasion of GDPR

Despite confirming over the phone that my offer was accepted, Hunters refused to provide written confirmation or a memo of sale because I chose not to share my ID and other sensitive information prematurely. They claimed this was required for anti-money laundering purposes, but such checks are only necessary further along in the process, not before providing written confirmation of an accepted offer. This was despite me already providing a Decision in Principle and written confirmation from my financial advisor. Their insistence on irrelevant information at this stage is a major red flag. To make matters worse, their response was extremely unprofessional, with no attempt to resolve the situation. Based on this experience, I cannot recommend their services.

Ozgur Β· 15 January 2025

5/5

Trustpilot

So happy with the service from Hunters…

So happy with the service from Hunters so far! Stephen has taken such good care of us and nothing has been too much trouble! From the beautiful photographs to showcase our home to the check in calls & emails to keep us in the loop! Selling a home can be incredibly stressful and it’s so lovely to have an estate agent that you know is working very hard in the background to get results! I would highly recommend Hunters! As they were also recommended to me.

Adele Β· 8 January 2025

1/5

Trustpilot

Greedy company.

Greedy company-Hunters. They will hunt your money in any ways even if the landlord didn’t tell them to do so. I had a very bad experience from them. Listed below are the samples of how greedy they are with money: 1. I have to pay for the decorations stuff (paper wall) which was caused by normal wear and tear as we used the property for 2-3 years. Good thing, our landlord told them not to deduct us. 2. I have to pay almost Β£400 after leaving the house. This is because the house has been vacant for 2weeks and the new tenant didnt come straight away after I left. Or maybe they need to sort out the wall paper/ house cleaning first and it would take time to complete everything. Unfortunately, Hunters was asking us to pay the 2 weeks even though we didnt use the property and handed over the keys to them on our last day. Good thing, our landlord is kind, he asked hunters that there is no need for it. 4. I paid mattress collection even if that wasnt from us. We left the property with our mattress and someone just threw it in the property. Apparently, I had to pay for it, so I just paid it because they giving me headache and stress. They might take legal action if Β£30 was not paid 🀷 5. Because I didnt finish the contract, I paid Β£480 to Hunters for them to re-advertise the property. My previous rent is Β£675, however, they rent it out for now for Β£900. Wow, what a growing business. 6. When I am still renting, it took them a month to sort out the shower heating. They blamed the landlord as said they already informed him and that they dont manage the property. But now that Im leaving, of course theyll gonna need to manage it, theyll see money from it, they will take your hard earned money in every possible legal way so please to anyone reading this double check your contract. Dont make the same mistake as I did. When you want to rent house, check first if it is advertised by Hunters, if you want to suffer with emotional/ financial stress in your life go ahead with them.

Mark Β· 7 January 2025

1/5

Trustpilot

Inflated prices and lies

If you’re a buyer or a seller I’d avoid. They put properties on Right Move that are inflated in price, and then they say the vendor wants more money than the guide price. Sorry but if the vendor wants for example 350k for the house, do not put the price as 330k on Right Move, then start a non-existent bidding war. This has happened 3 times with this company, which makes me think it’s their terrible tactic.

Ben Β· 15 February 2025

5/5

Google

I had the pleasure of working with Itmam Ahmed, and I couldn't be happier with the experience. Would highly recommend him !

Amit Β· 10 October 2025

Agent replied Β· 10 October 2026

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. … More

5/5

Google

A special thank you to Helen for all the hard work you put in towards arranging my property purchase. Your customer service has been excellent and professional at all times . Your communication and help was effective and efficient at all times .Thank you so much

Kashem Β· 23 October 2020

Agent replied Β· 22 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

1/5

Trustpilot

We feel the agent did not convey our…

Hunters, Carlisle Branch. We feel the agent did not convey our offer correctly to the vendor, telling them we had met their price without including the proviso that we had made that our increased offer was to include contents and furnishings to the value of Β£5,000. Therefore the vendors thought we had met their price while we thought we had negotiated some furnishings for the property. This we feel was dishonest and caused embarrasment and problems when finalising the sale through the solicitors.

Stuart Β· 26 November 2024

1/5

Trustpilot

So unprofessional

So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.

Kirty Β· 25 November 2024

5/5

Google

Amazing Branch! Ben was Super helpful and was always keeping me updated with what I needed to know, I will definitely be telling everyone about my experience. Ben is the best estate agent I have ever come across in my time and I believe needs the right recognition!

Ellis Β· 24 October 2019

Agent replied Β· 22 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

5/5

Google

Thank you Hunters for selling my property ! From the moment I met with Hunters I knew I would be working with a great team. Dev and Helen were outstanding with their customer services. Thanks again !PositiveResponsiveness, Quality, Professionalism, Value

Fozia Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

1/5

Trustpilot

Don’t sell with hunters

If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.

Adam Β· 11 May 2025

1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie Β· 29 October 2024

1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call. Not sure exactly how anyone is supposed to view a property with Hunters.

Steven Β· 26 October 2024

1/5

Google

Extremely unprofessional and dishonest …accepted our offer along with the other which I understand happens but kept us in the loop and simultaneously was getting us to do paperwork. When our survey was booked they cancelled ours twice and suddenly was informed that completion of other party has been done and an a short unapologetic email was sent…would never recommend it to anyone.

Mehwish Β· 26 January 2024

Agent replied Β· 22 October 2024

Dear Mehwish, We are sorry if you feel that the service you received has been below your expectations. We at Hunters take customer service very seriously. If you would like to discuss the matters you have raised, please don’t hesitate to contact us in branch on 02081506001. Kind regards Hunters Chadwell Heath

5/5

Google

We originally put our house up with a famous online estate agent who didn’t vet potential buyers and then we chose Hunters and received excellent service throughout the process. A special mention to Helen for the after sales support! She is always on the ball!

Jacquie Β· 11 January 2020

Agent replied Β· 9 January 2025

Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath

1/5

Trustpilot

Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch

Preston Road Wembley Branch I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start. Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company. Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi Β· 1 October 2024

1/5

Trustpilot

Absolutely the worst estate agents

Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldn’t attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasn’t there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me πŸ€”πŸ€” I said hi I have a viewing which they replied oh we didn’t know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear

Scott Β· 16 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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