Trusted Agent profile · Barking and Dagenham
★★★★★
494 reviews across 2 platforms
6 Tudor Parade, Chadwell Heath, Romford, RM6 6PS, Barking and Dagenham, RM6 6PS
Hunters's office in Barking and Dagenham, at 6 Tudor Parade, is rated 3.7 out of 5 across 494 reviews on two platforms, including 290 Google reviews rated 4.8.
Every review we hold for the Barking and Dagenham office, from every platform, shown as written. First names only.
1/5
TrustpilotJust shocked at how I have been treated...
Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!
5/5
GoogleWe had an amazing experience from start to finish. Big thanks to Helen, who always kept us informed. We would highly recommend them.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleWe would highly recommend!!! We ended up having a really complicated sale for reasons outside of both ours and Hunters control. We dealt with Ben, Rasik, Dev and Helen and all 4 of them were brilliant. They went above and beyond. At every step they acted with my best interests in mind. Thank you very much everywhere Mr Jones
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleHunters were very professional and proactive throughout the process of selling our house. Right from arranging viewings to completion. Would like to thank all staff, particularly Helen, Dev and Ben. Helen was extremely efficient in ensuring our sale process went through as smoothly as possible and always kept us in the loop. Definitely the best agents in the area.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
1/5
TrustpilotAVOID AVOID AVOID
AVOID AVOID AVOID I rented with Hunters for 6 years and had a terrible experience, on the face of it they leave you to your own devices which granted is welcomed when there are no issues however if one should arise they're nowhere to be seen, I've had leaks and holes in my ceiling including a bust pipe and a seeping waste pipe (only 5 months after we found out it was unsafe to live there), they took months to come back and contact, each time it was sarcastic with statements such as 'well were not sat on our Larry's' - that was from a 'Director'- all while myself and small children suffered. The landlord had to continually be contacted directly for him to resolve issues (not like we were the type which complained but a hole in the roof will do that to you). the Inspections lasted 45 seconds and continually either didn't show or rescheduled as they were overrun and 'cannot run into their lunch' - just dont overrun would be the answer. Very surprised Jack Berson or Jonny Malkinson do not have more of a feel to how their business is ran on a daily basis, should likely remember the landlord is not their only client!!!!
5/5
GoogleWe had an amazing experience from start to finish. Big thanks to Ben, Helen and Dev. Helen had always kept us informed. We would highly recommend them.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleThanks Helen for helping me with the sale of my house . You made it more easier for me and put me with peace of mind .
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
1/5
TrustpilotExtremely disappointed with this firm
Extremely disappointed with this firm, wanted to purchase a property and have waited a year for a viewing to be told it's now got a offer. A year ago offered a cash purchase and was given two appointments for viewings on the property both cancelled and the property taken off then relisted 6 months later asked for another viewing numerous times to be ignored and fobbed off. Finally after months for another viewing appointment to be cancelled again and told it's sold. It's been a year completely unprofessional, long time a year to be on the market especially when it could of sold a year ago. Would not recommend very slow at getting back in touch. Poor communication Extremely poor
5/5
GoogleSuperb! Helen & Dev made the process very smooth from viewings to completion. Have not had better service from other estate agents. Will definitely recommend.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
4/5
TrustpilotAlways happy to deal with Tracy and…
Always happy to deal with Tracy and Alison from hunters. I have rented a property for nearly 4 years and really pleased with the efficient service they provide. I would definitely recommend Many thanks
5/5
TrustpilotReally happy with the service, thank you
I've lived in a Hunters rental property for almost 4 years now, and I'm very happy with the service, thank you. Russell and the team are really helpful and make everything easy to understand. Highly recommended!
5/5
GoogleThanks to Bilal and the team for the excellent service in assisting us securing a flat to rent. They are very helpful and quick throughout the process. I'd highly recommend them to everyone.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleHunters were superb from start to finish! Honest and polite valuation process. Kept informed of viewings and prospects. Negotiated on our behalf and got an improved offer. After sales process was very good as were the solicitor partners. The whole process took less than 8 weeks . A big shout out for Ben who really went the extra mile and for Helen for calmly managed the admin process . We would have no hesitation in recommending Hunters !!
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
1/5
TrustpilotHorrible Company, Do not use them.
They are very lazy with their work and don't try as much compared to other firms we've interacted with. They made multiple basic spelling mistakes in the detailing of certain properties, such as 'life support' instead of 'lift support' and somehow misspelling 'appliances'. They also have poor communications between potential tenants and letting people, telling us 15 minutes AFTER the designated time that the tenants would not be coming, even though the arrival was booked a week in advance.
5/5
GoogleWe recently completed our house sale through Hunters Chadwell Heath and they were nothing short of fantastic! Ben managed the viewings brilliantly with minimal disruptions for us and he achieved top sale price from the best buyer. As the sale progressed, Helen chased the solicitors within the chain weekly giving us regular updates. The team's expertise navigated us through what is often a stressful experience leading us to a very happy house move. The rest of the team was extremely helpful too. Very pleased with the whole experience and outcome.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleWe recently sold our property with Hunters and we received an exceptional service from start to finish, with Dev, Ben and Helen ensuring the sale went smoothly and quickly. I cannot find any faults in the service they provided and they took most of the pressure from us and ensured they gave us weekly updates and contacted all parties to get the exchange and completion done on time. A big thank you to you guys and all your hard work. Totally appreciated!!
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleI was very impressed with this estate agent, very professional, informative, and friendly, Helen Sach has absolutely gone that extra mile for the sale of my property as it was shared ownership and came with lots of set backs due to multiple parties being involved. She was completely on the case the whole time, contacting me and the various other parties almost every day to push the sale on and get it over the line. I genuinely can't thank her enough for her continued efforts on my behalf as it wasn't easy due to incompetence of certain other parties. I would highly recommend this estate agent to sell any property, very happy and appreciative of all the work done. Thank you
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
2/5
TrustpilotReally slow in replying to anything pretty much
If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
5/5
GoogleSo far, the best experience i had with a letting agency. Many thanks to Bilal who make it really simple and easy for us, as we all know, moving home can be a nightmare sometimes. Thanks to Bilal and Hunters, all went well and smooth. Highly recommend them!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleI want to say big thank you to everyone in Hunters for their professional support throughout the sale of my Flat, Helen always kept us informed every step of the process, even when was not in the office through email or phone call. I am certainly going to be recommending Hunters as a first-class Estate Agent.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleThe guys went above and beyond! Amazing service and they dealt with everything very effectively and efficiently. Highly recommended! I can not thank Bilal enough for his professionalism and outstanding customer service. Top man! Thanks team Chadwell Heath!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
5/5
GoogleHighly recommend. Must make a special mention Helen, who throughout the process kept me updated on a weekly basis and Dev who was really helpful and knowledgeable. A* service.
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. Kind regards Hunters Chadwell Heath
1/5
TrustpilotAVOID THIS AGENCY!
Hunters (Harlington)- The agents and landlords prioritize money over tenant well-being and are quick to take your deposit while ignoring maintenance requests. Despite multiple issues in our apartment, including faulty electrical work, mold, and poor plumbing that allowed mice to enter, nothing was addressed. However, the landlord was eager to withhold our deposit to "fix" these issues, only to rent the unit out immediately without making any real repairs. Communication is terrible; agents rarely respond to emails or resolve concerns but are quick to chase tenants for payments. Be cautious when dealing with them.
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