Every review we hold for the Barking and Dagenham office, from every platform, shown as written. First names only.
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1/5
GoogleI tried to Let a property of 4 Bedroom house in chadwell Heath Romford first they ask for holding deposit then they ask for details then referencing our credit checks are clear and after the wait of 4 days one of the team member called me and said Landlord only need professionals like
(Doctors , IT , Banking ) and they did not mentioned in the advertisement i attached the property description below its clearly mentioned that this property is perfect for families this is totally unprofessional behaviour totally disappointed π
Sardar Β· 25 June 2025
Agent replied Β· 10 October 2026
Dear Sardar,
Thank you for your feedback. We're genuinely sorry to hear about your disappointment, and we completely understand how frustrating this experience must have been for you.
However, weβd like to clarify that the decision to revise the tenant criteria came directly from the landlord after the referencing process and not from our agency. We were not informed of this preference at the outset and agree that it would have been clearer had this been specified earlier. Like you, we were also disappointed by the sudden change, especially after time and effort had already been invested.
We always aim to be transparent and fair, and we appreciate your bringing this to our attention. Your experience highlights the importance of ensuring landlords provide upfront and consistent information, and we will continue to work on improving communication to prevent similar issues in the future.
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1/5
TrustpilotAvoid with all cost!
Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack
LEWIS Β· 11 April 2026
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5/5
GoogleIf I could give more stars I would! The team at Hunters were absolutely brilliant from start to finish and I would like to say a special mention to Ben who I was dealing with directly and was always on hand to answer any question not matter how big or small. I will definitely be recommending Hunters to my friends and family for house purchases and sales! 10/10 service!
Lewis Β· 23 October 2023
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleFrom start to finish Hunters were as proffesional and helpful with the sale of my property as it gets. I wouldn't hesitate to use them again.
Julie Β· 10 September 2026
Agent replied Β· 10 October 2026
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleI definitely recommend Hunters if your thinking about moving,
From day one When I got contacted with them about moving in the future , Dev came round view my house in the Nov 2020 I explained that I wouldnβt be putting my house on the market to the following spring/summer in that time I had no hassle of phones calls from them in that time which I liked.
When I did sale my house in one day
I then was dealing with the lovely Helen Sach
She emailed me every week on the progress of my sale , unfortunately my first house I was buying fell through , and I was upset about it , but Helen was at the end of the phone & she got me through it ,
She is a absolute star I wouldnβt have got through my second house sale if it wasnβt for her , so a big Thank You Helen & the rest of the team .PositiveResponsiveness, Quality, Professionalism, Value
Michelle Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleExcellent service from start to completion. Bilal and Ben's customer service skills were outstanding. Efficient helpful and always in contact, which was always concise and crystal clear. The whole home hunting experience was stress free; they worked hard and tirelessly, getting all the paperwork finished within a week. Both Bilal and Ben were extremely confident in having the ability to reassure their clients. The team at Hunters effortlessly guided us through the process and remained next to us every step of the way. I'm very grateful for their speed and amazing services. I'm extremely happy to recommend Hunters to friends and family. I would definitely recommend these guys, as Bilal and Ben were above and beyond with the entire process. I also had the pleasure of meeting Rasik and Helen, too. AN AMAZING BUNCH OF GREAT PEOPLE ππ½
You Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleI canβt recommend the team at Hunters highly enough but a special mention to Dev and especially Helen who went above and beyond to sell my elderly mothers house.
When it looked like my mum might have to complete on the sale of her home before the purchase of the new flat Helen kept on chasing from her end even though her side of the process was finished.
Communication was great, with weekly email updates given in addition to calls and emails where necessary.
The process of selling a property (& buying) is very stressful but Hunters do their best to ease the stress for their clients. Thank you Hunters
Nicole Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleChose Hunters to sell my flat and the service was fantastic. Dev filled me with confidence they could sell for the price I needed (we actually sold over asking price) and rates were competitive. Dev and the team worked quickly to get the property online and we got multiple offers during the first set of viewings. Clear communication throughout the process, Helen sent weekly updates on progress which was really helpful and helped put my mind at ease. Nothing was ever too much trouble and every person in the team I interacted with was always really friendly and helpful. Thanks again Dev, Helen and Team
Charlotte Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleWe recently completed the sale of our property and Hunters were exceptional. We had two buyers drop out but Hunters did everything they could to secure another buyer which they did straight away. They are professional, friendly and will do everything they can to sell your property for the best price possible. I can't recommend them highly enough! Absolutely amazing. Dev was fantastic from the start and Helen was just brilliant and kept us going with her positivity and commitment to doing the best for us. They kept us up to date and really pushed to make sure everything was done as quickly as possible, by keeping on top of everything. I wouldn't be sitting in my new home today without their commitment to great customer care, service and professionalism.
R Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleHunters did an amazing job with the house process! As a first time buyer i wasnt really sure of the process but Helen kept me informed with weekly updates on the process of the sales and answered any questions i had. I'm very pleased with hers and Bens service in helping me purchase my first home! Very professional π β¦
Yasmin Β· 26 March 2024
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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1/5
GoogleWe rented a property in Chadwell Heath from this agency for over three years, and we strongly advise against renting from them. The heating system was inadequate, causing significant mould and damp issues throughout the house. As a result, our housemateβs baby girl developed breathing problems, including pre-asthma symptoms, likely due to these conditions. Additionally, the tenancy agreement is heavily one-sided, placing nearly all responsibility for property issues on the tenant.
Nicolae Β· 23 August 2025
Agent replied Β· 22 September 2025
We are sorry to hear about your concerns and take all feedback seriously. However, we must clarify that throughout your tenancy, our agency acted in accordance with our legal and contractual obligations.
Regarding the heating and reported damp issues, we did not receive any formal notification from you or your co-tenants that would have allowed us to investigate or take remedial action. It is essential that tenants report such matters promptly so we can arrange appropriate inspections and, where necessary, instruct repairs. Without this communication, we are not in a position to address potential issues.
As for the tenancy agreement, it is a standard contract widely used across the country and in line with legal requirements. It fairly outlines the responsibilities of both landlord and tenant, and any questions or concerns regarding its terms can always be raised prior to signing. At no point was you obliged to sign the tenancy agreement, a contract which you in fact willingly signed on multiple occasions.
We remain committed to ensuring all our properties meet required standards and encourage open, timely communication from tenants so any concerns can be resolved effectively.
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5/5
GoogleFabulous service, keenly priced, and Helen our Sales Progressor was with us every step of the way.
Karen Β· 10 October 2025
Agent replied Β· 10 October 2026
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleHunters Chadwell Heath were fantastic in supporting us in buying our property. Arranging viewings was simple and professionally done and the service provided by Helen after our offer was accepted was excellent. She helped us to navigate the difficult conveyancing process with regular updates whilst proactively dealing with our unresponsive solicitor to keep everything on track. Would Recommend.
P Β· 26 March 2024
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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1/5
TrustpilotViewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.
Absolute shocking service and wouldn't recommend at all.
Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!
Darren Β· 14 September 2026
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5/5
TrustpilotThank you Jasmine
Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.
Asha Β· 2 February 2026
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1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
'Tarig Β· 9 July 2026
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4/5
GoogleThe initial part of the process was much to be desired. Over promised, under delivered in terms of the marketing part of the process. However once the offer was made and I was dealing with Helen, the process was smoother. I was kept well informed, she communicated frequently with all the relevant stakeholders and steered the process through to completion.
Lou Β· 8 November 2025
Agent replied Β· 22 November 2025
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleMany Thanks to Hunters for their professional support throughout our house sale, Ben was excellent in showing the house always considering our availability and Helen always kept us informed every step of the process, even on her day off! Well done Hunters will definitely be recommending.
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Kim Β· 23 August 2024
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleI had a fantastic experience working with Helen from Hunters Estate. She kept me updated at every step of the process, which really gave me peace of mind. Her communication was clear, timely, and professional, and I always felt informed and supported throughout. I really appreciate her dedication and would highly recommend her to anyone looking for a reliable and proactive estate agent.
Prabhjot Β· 1 October 2025
Agent replied Β· 22 October 2025
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleItmam was very helpful in my viewing. Bright and insightful young man, thank you!
Jakub Β· 10 October 2025
Agent replied Β· 10 October 2026
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations. β¦ More
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5/5
GoogleIβd just like to say a big thank you to Rasik Bhudia MNAEA MARLA the Director of Hunters - Chadwell Heath from the start where he told me my offer was accepted, gave me the reassurance I needed that the house I was buying would go as smooth as ever, also kept his promise in getting me there keys ASAP would definitely do business again
Also Helen Sach - Senior Sales Progressor was amazing answered all my questions very fast kept me updated once a week, called me if there was anything urgent very pleased with the Service I received
Wish you guys all the best
Thank you
H Rahman & familyPositiveResponsiveness, Professionalism
Hafizul Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleWe just bought our house from Hunters Chadwell Heath we are more then happy with everyone that dealt with us starting with Ben Steven that showed us the house and was very professional with his job thank you Then with Helen Sach who was dealing with us through the process she was always ready and happy to help with my requests even at the weekend she answer straight away with email (sorry Helen for contacting you outside the office hours)
Even when Helen was on annual leave Rasik Bhudia stepped in and was updating me on everything.
I canβt thank you enough for all your hard work it really meant a lot to us
Your boss is lucky to have such a wonderful team .
God bless you allPositiveQuality
Agledi Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleExcellent, Reliable, Professional and provide excellent customer service. I am a landlord recently used their services and completely satisfied with their services. Bilal responded to my enquiries promptly, and was excellent at keeping me informed during the whole process of finding a tenant to setting up the tenancy. Kept me informed throughout the letting process. No communication gap among Hunters, Tenants & Landlord; relayed messages promptly. Very responsive, friendly and helpful. I would highly recommend Bilal and the team. Without any doubt 1 of the bests in town.PositiveResponsiveness, Professionalism, Value
Shah Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
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5/5
GoogleI don't usually leave reviews, but on this occasion, I had to make an exception. I sold and bought a house through Hunters and from the beginning to the end they have been exceptional. My initial dealings were with Dev Chamdal, who was extremely helpful with his explanations throughout the whole process, always at the end of a telephone call or email to answer any questions/queries. Whenever we encountered any issues, Dev was there, even on his days off, to try and find an alternative solution. He came across very friendly and approachable, yet professional and gave us valuable advice, backed up with evidence, so we could make an informed decision based on factual evidence as opposed to anecdotal evidence.
Ben Steven was always attentive during the viewings, both at our property and when visiting other properties.
Towards the latter stages of the process, I dealt with Helen Sach, who was highly responsive in answering queries and following up with the different parties, and always kept me posted on updates. As a bare minimum, I would get weekly updates from Helen on the progress behind the scenes with solicitors etc. Helen was extremely communicative, helpful, and accommodating towards our needs, especially in the lead up to exchanging contracts and completion.
The group of staff at this branch work hard to earn their fee and go a long way to ease some stress off the vendor. I would highly recommend Hunters above and beyond some of the other local estate agents who tend to entice sellers with an overly higher valuation than they can deliver on.PositiveResponsiveness, Quality, Professionalism, Value
Shah Β· 23 October 2021
Agent replied Β· 22 October 2024
Thank you so much for your review. We are so pleased that we were able to assist you and that the service you received met your expectations.
Kind regards
Hunters Chadwell Heath
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.