Hunters Chadwell Heath reviews

★★★★★ 5/5

Google

I can’t recommend the team at Hunters highly enough but a special mention to Dev and especially Helen who went above and beyond to sell my elderly mothers house. When it looked like my mum might have to complete on the sale of her home before the purchase of the new flat Helen kept on chasing from her end even though her side of the process was finished. Communication was great, with weekly email updates given in addition to calls and emails where necessary. The process of selling a property (& buying) is very stressful but Hunters do their best to ease the stress for their clients. Thank you Hunters

Nicole · 23 October 2022

★★★★★ 5/5

Google

Chose Hunters to sell my flat and the service was fantastic. Dev filled me with confidence they could sell for the price I needed (we actually sold over asking price) and rates were competitive. Dev and the team worked quickly to get the property online and we got multiple offers during the first set of viewings. Clear communication throughout the process, Helen sent weekly updates on progress which was really helpful and helped put my mind at ease. Nothing was ever too much trouble and every person in the team I interacted with was always really friendly and helpful. Thanks again Dev, Helen and Team

Charlotte · 23 October 2022

★★★★★ 5/5

Google

We recently completed the sale of our property and Hunters were exceptional. We had two buyers drop out but Hunters did everything they could to secure another buyer which they did straight away. They are professional, friendly and will do everything they can to sell your property for the best price possible. I can't recommend them highly enough! Absolutely amazing. Dev was fantastic from the start and Helen was just brilliant and kept us going with her positivity and commitment to doing the best for us. They kept us up to date and really pushed to make sure everything was done as quickly as possible, by keeping on top of everything. I wouldn't be sitting in my new home today without their commitment to great customer care, service and professionalism.

R · 23 October 2022

★★★★★ 5/5

Google

Hunters did an amazing job with the house process! As a first time buyer i wasnt really sure of the process but Helen kept me informed with weekly updates on the process of the sales and answered any questions i had. I'm very pleased with hers and Bens service in helping me purchase my first home! Very professional 👏 …

Yasmin · 26 March 2024

★★★★★ 1/5

Google

We rented a property in Chadwell Heath from this agency for over three years, and we strongly advise against renting from them. The heating system was inadequate, causing significant mould and damp issues throughout the house. As a result, our housemate’s baby girl developed breathing problems, including pre-asthma symptoms, likely due to these conditions. Additionally, the tenancy agreement is heavily one-sided, placing nearly all responsibility for property issues on the tenant.

Nicolae · 23 August 2025

★★★★★ 5/5

Google

Hunters Chadwell Heath were fantastic in supporting us in buying our property. Arranging viewings was simple and professionally done and the service provided by Helen after our offer was accepted was excellent. She helped us to navigate the difficult conveyancing process with regular updates whilst proactively dealing with our unresponsive solicitor to keep everything on track. Would Recommend.

P · 26 March 2024

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 4/5

Google

The initial part of the process was much to be desired. Over promised, under delivered in terms of the marketing part of the process. However once the offer was made and I was dealing with Helen, the process was smoother. I was kept well informed, she communicated frequently with all the relevant stakeholders and steered the process through to completion.

Lou · 8 November 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Helen from Hunters Estate. She kept me updated at every step of the process, which really gave me peace of mind. Her communication was clear, timely, and professional, and I always felt informed and supported throughout. I really appreciate her dedication and would highly recommend her to anyone looking for a reliable and proactive estate agent.

Prabhjot · 1 October 2025

★★★★★ 5/5

Google

Many Thanks to Hunters for their professional support throughout our house sale, Ben was excellent in showing the house always considering our availability and Helen always kept us informed every step of the process, even on her day off! Well done Hunters will definitely be recommending. Kim

Kim · 23 August 2024

★★★★★ 5/5

Google

I’d just like to say a big thank you to Rasik Bhudia MNAEA MARLA the Director of Hunters - Chadwell Heath from the start where he told me my offer was accepted, gave me the reassurance I needed that the house I was buying would go as smooth as ever, also kept his promise in getting me there keys ASAP would definitely do business again Also Helen Sach - Senior Sales Progressor was amazing answered all my questions very fast kept me updated once a week, called me if there was anything urgent very pleased with the Service I received Wish you guys all the best Thank you H Rahman & familyPositiveResponsiveness, Professionalism

Hafizul · 23 October 2021

★★★★★ 5/5

Google

We just bought our house from Hunters Chadwell Heath we are more then happy with everyone that dealt with us starting with Ben Steven that showed us the house and was very professional with his job thank you Then with Helen Sach who was dealing with us through the process she was always ready and happy to help with my requests even at the weekend she answer straight away with email (sorry Helen for contacting you outside the office hours) Even when Helen was on annual leave Rasik Bhudia stepped in and was updating me on everything. I can’t thank you enough for all your hard work it really meant a lot to us Your boss is lucky to have such a wonderful team . God bless you allPositiveQuality

Agledi · 23 October 2021

★★★★★ 5/5

Google

Excellent, Reliable, Professional and provide excellent customer service. I am a landlord recently used their services and completely satisfied with their services. Bilal responded to my enquiries promptly, and was excellent at keeping me informed during the whole process of finding a tenant to setting up the tenancy. Kept me informed throughout the letting process. No communication gap among Hunters, Tenants & Landlord; relayed messages promptly. Very responsive, friendly and helpful. I would highly recommend Bilal and the team. Without any doubt 1 of the bests in town.PositiveResponsiveness, Professionalism, Value

Shah · 23 October 2021

★★★★★ 5/5

Google

I don't usually leave reviews, but on this occasion, I had to make an exception. I sold and bought a house through Hunters and from the beginning to the end they have been exceptional. My initial dealings were with Dev Chamdal, who was extremely helpful with his explanations throughout the whole process, always at the end of a telephone call or email to answer any questions/queries. Whenever we encountered any issues, Dev was there, even on his days off, to try and find an alternative solution. He came across very friendly and approachable, yet professional and gave us valuable advice, backed up with evidence, so we could make an informed decision based on factual evidence as opposed to anecdotal evidence. Ben Steven was always attentive during the viewings, both at our property and when visiting other properties. Towards the latter stages of the process, I dealt with Helen Sach, who was highly responsive in answering queries and following up with the different parties, and always kept me posted on updates. As a bare minimum, I would get weekly updates from Helen on the progress behind the scenes with solicitors etc. Helen was extremely communicative, helpful, and accommodating towards our needs, especially in the lead up to exchanging contracts and completion. The group of staff at this branch work hard to earn their fee and go a long way to ease some stress off the vendor. I would highly recommend Hunters above and beyond some of the other local estate agents who tend to entice sellers with an overly higher valuation than they can deliver on.PositiveResponsiveness, Quality, Professionalism, Value

Shah · 23 October 2021

★★★★★ 5/5

Google

We used Hunters Chadwell for the purchase of our new home. Once we registered we had in depth conversation of what we were looking for and location. Ben was our sales consultant (he was great) who took everything on board and within viewing 3 houses we managed to secure the third one that ticked off most of the checklist within our range. After that Helen was the next person who took the sale through to completion. She was fantastic; We had a minimum of weekly updates, we could phone/email her any time with any questions and would have a swift response. She would chase up everything from all sides. It was truly a smooth enough process at hunters. We had tried a couple of other agents in the area in the past and I can not compare the professional and personal experience we received with hunters to the others.PositiveResponsiveness, Professionalism

Khaleel · 23 October 2021

★★★★★ 5/5

Google

My recent experience with Hunters Chadwell Heath was second to none. The service I had received was impressive and impeccable. The whole team from start to finish was accessible, reliable, patient and was alway availability and ready to help. They were there for me always and promptly addressed any questions or concerns I may have had. The team at Hunters Chadwell Heath are capable-professionals and they treat their customers with courtesy, warmth, understanding and empathy. I totally appreciate and welcome my experience with Hunters Chadwell Heath and I would use there service again. I would HIGHLY recommend them to any and everyone who wishes to have a safe, smooth, professional and easy transition. A BIG thank you to all the team and a special thank you to (you know who you are).PositiveResponsiveness, Quality, Professionalism, Value

Carolene · 23 October 2021

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 1/5

Trustpilot

Feeling sorry for vendors hoping to sell their property

Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).

Ms · 14 September 2026

★★★★★ 5/5

Google

Just wanted to say special thanks to Helen and all her colleagues at Hunters Chadwell Health. Helen was dealing with our purchase of the property we bought from Hunters in June 21, she was very helpful and experienced in her work as everyone else in her company. They dealt with any questions we had immediately ensuring the process was well understood and structured from the get go. I would not hesitate to recommend Hunters Chadwell Health!!!PositiveResponsiveness, Quality, Professionalism, Value

Mohammad · 23 October 2021

★★★★★ 5/5

Google

Selling property is always stressful from the start of the process with viewings right through till completion of the sale. My experience with Hunters was excellent. During this difficult Covid time. Helen Sach Senior Sales Progressor Constantly kept me informed of the progress of the sale on a weekly basis which was very reassuring .With all communication she was efficient and friendly. Ensuring that the sale went through smoothly.Her imput was very much appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Sally · 23 October 2021

★★★★★ 5/5

Google

I want to extend my sincere thanks to Bilal for his exceptional help throughout the entire process. Everything was straightforward, transparent, and swift. The support and customer service provided were extraordinary, making the experience smooth and stress-free. Highly recommended!

Alusaine · 8 October 2024

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025