Finders Keepers Banbury reviews

★★★★★ 1/5

Trustpilot

Beware of Finders Keepers'

Beware of Finders Keepers' Their disregard for the truth continues. After my unfavourable review of them yesterday I read their reply which was that I was satisfied with the discussion Gareth Gould & I had re my complaint. Quite untrue. Their spokesperson said they would be happy to discuss it further but tho' I tried to speak to her or Gareth Gould or the MD, Paul Rushworth, yesterday afternoon no-one has bothered to contact me. I am putting in a TPO complaint to The Property Ombudsman.

Annis · 23 February 2024

★★★★★ 5/5

Google

Fantastic service The only reason I will be giving finders keepers a 5 start rating is because I went to view a house in Banbury when I was living in London which was a 2:30 journey only to be told when I arrived that the property had been given to someone else, this was with standbra Powell who was extremely rude and didn’t even apologise Frantically trying to find another property that me and boyfriend wanted to view we came across this lovely 2 bedroom house in Banbury! And with everywhere closing soon I quickly rang to see what they could do, I explained our situation and they was helpful! Knowledgable and kind, coming out at 5 o’clock to show me the house! Which we of corse went for due to this! Abi Clinkard who was the lady who showed me round was lovely and bubbly! Was nice to find a decent sales agent! Thank you finders keepers!!

Levi · 13 November 2019

★★★★★ 5/5

Google

I have used the services of this agency for the past 2 years and although I am a very busy professional I believe is important to take 2 minutes to say thanks to finders keepers,mostly to rebecca woods. A very lovely lady,good nature and heart kind .a true asset to this company. She organize all the matters regards to my tenancy,always clear and professional,no hidden fees or funny charges. All my renews and all my issues have been sorted my herself and without a question or thought when I will need again a house this is the company I will look for and I am sure that rebecca will look after me . A big thanks to all ,and z big apologies for every stress that I might have caused you during my tenancy. Kind regards Tiago

Tiago · 13 November 2019

★★★★★ 5/5

Google

Excellent friendly and responsive service

Seaton · 27 September 2025

★★★★★ 5/5

Google

My partner and I have recently used Finders Keepers to find a place in Banbury. After seeing several houses in the area under different estate agents, working with Finders Keepers has been a breath of fresh air. We have been working with Abi Clinkard throughout and she has been brilliant; polite, responsive and quick to answer any questions and/or chase things up - what more do you need! She has kept us up to date with everything from the start of viewings to picking up the keys so I cannot recommend her or Finders Keepers in Banbury enough.

Martyn · 13 November 2018

★★★★★ 5/5

Google

I've just finished my tenancy with Finders Keepers. Having rented with 4 previous letting agencies I can certainly say FK were above them all. They were so easy to get hold of, all the staff were very competent and approachable. Our property was landlord-managed but our landlord was always just a text away and responded to any issues quickly and efficiently, whilst respecting our privacy in the property at all times. The application and reservation system was quick and easy, fees were reasonable (including pet fees) and our deposit return was dealt with promptly and fairly.

Beckie · 13 November 2018

★★★★★ 5/5

Trustpilot

Finders Keepers are way ahead of other…

Finders Keepers are way ahead of other agents in terms of knowledge, efficiency and helpfulness. I've worked with them for 20 years. They helped my son as a student tenant and more recently me as a landlord representative in my work and landlord in my own right. Helen Dunn, in particular, is highly capable and I rely on her to deal with the legal paperwork and trust her to make sure I'm fully current with regulations and documents.

Arrabida · 8 February 2024

★★★★★ 5/5

Google

I'm now just under one month into the start of my tenancy agreement in Banbury and Finders Keepers have been flawless since day 1. Super friendly staff, communication quick and easy, reported (minor) issue rectified very quickly. Abbie and Gemma deserve particularly high praise, they have made the whole process easy and completely stress-free, I could not ask for a better service.

Jonathan · 12 November 2022

★★★★★ 5/5

Google

Lucie at Finders Keepers was amazing, communicated so well and make the whole process very easy! Thank you!!

Sophie · 13 April 2025

★★★★★ 5/5

Google

Outstanding customer service from Padraig at Finders Keepers Support and guidance through the whole letting process was excellent and I can’t fault this excellent estate agent for their professionalism Thank you guys you made the whole process easy

Rebecca · 14 June 2024

★★★★★ 5/5

Google

Great friendly service from all the Team in Banbury, Jacky has been very helpful whenever assistance is needed, Thanks to all and a Happy New Year to you.

Kevin · 13 November 2019

★★★★★ 5/5

Google

Thanks to Rachel at Finders Keepers for a great service. Within a couple of days we had viewings booked in and a tenancy agreed. Friendly and helpful staff.

M · 13 November 2019

★★★★★ 5/5

Google

Incredibly helpful and amazing service ; Posy made the entire experience both efficient and enjoyable. Thank you so much!PositiveResponsiveness, Professionalism

Zee · 12 November 2021

★★★★★ 5/5

Google

My family and I just moved from the United States and Posy Spencer at Finders Keepers was beyond helpful. She helped us through every step of the letting process and was very understanding of our confusion with some of the UK processes. My family and I could not have asked for a better Letting Agent than Posy and couldn't have asked for a better company than Finders Keepers! Thanks for all the help guys, cheers!

Rick · 13 November 2019

★★★★★ 5/5

Google

We couldn't have been happier with the service provided by Abbie and Patch in particular at Finders Keepers Banbury. They not only found us our dream home but were incredibly patient and guided us through the entire process from start to finish. Thank you both so much, we are incredibly grateful to you. All the best, Matt and Amy

Matthew · 12 November 2022

★★★★★ 5/5

Google

Posy was very helpful and professional throughout the process! I definitely Received a good service from the team

Kelsey · 12 November 2021

★★★★★ 5/5

Google

Rebecca is lovely to deal with and is a godsend when you have problems. Highly recommend this company.

Lisa · 12 November 2021

★★★★★ 5/5

Google

We found our perfect rental, and Padraig was absolutely fantastic. He was helpful and extremely friendly! Highly recommend

Natasha · 12 November 2021

★★★★★ 5/5

Google

I had the pleasure of being served by Abbie and have to say the best service and communication I have ever received. She was helpful and friendly . I would highly recommended using Finders Keepers as I have tried many others, take my word for it.

Ex1stence2008 · 12 November 2023

★★★★★ 5/5

Google

We've been renting our flat in Banbury for 12 years with Finders Keepers and are very pleased with the service they offer and can recommend them to other landlords. They are always helpful and attentive and manage both the landlord and the tenants fairly. Josh has dealt with any problems we have had quickly, efficiently and pleasantly.

Jacqui · 12 November 2022

★★★★★ 5/5

Google

Came from abroad. I found a beautiful and safe house with Finders Keepers best staffs' help. they were so supportive and I could not be happier. I have contacted other estate agents but no one did like Finders Keepers supported. Thank you so Much!

원성민 · 12 November 2023

★★★★★ 1/5

Google

Awful paid 300 pounds for referencing, completed in good time 2 weeks earlier for the reference company to come back with issues some 2 days before I was due to move. Then demanded 12 months rent in cash up front!!! Total waste of my time and all at my expense. Everything booked for moving 😞😞😞 and all they offered me back is £125 pounds, totally out of pocket. Rip off artists avoid .😞😞😞

Vic · 10 January 2019

★★★★★ 5/5

Google

Have just gone through the process of renting a flat with Finder Keepers and due to move in soon. The process itself was very simple, efficient and quite stress-free. It didn’t take long from the moment I contacted Finder Keepers to view the flat and then start going through paperwork. Any questions I had were answered quite fast. For right now this has one the best letting agencies I have encountered.

Anatolii · 13 November 2019

★★★★★ 5/5

Google

Great team. Always welcoming and friendly. Particular thanks to Jacky Thornhill who handles the management of my property exceptionally. Thanks team FK!

Josh · 10 January 2020