Trusted Agent profile · Banbury, Oxfordshire
Verified
★★★★★
693 reviews across 2 platforms
1 Horse Fair, Banbury, Oxfordshire, OX16 0AA
Part of Chancellors, see every office.
Chancellors's office in Banbury, Oxfordshire, at 1 Horse Fair, is rated 4.1 out of 5 across 693 reviews on two platforms, including 339 Google reviews rated 4.3.
Every review we hold for the Banbury office, from every platform, shown as written. First names only.
5/5
GoogleShocking service they say someone will ring you back & no one ever does they say they will email you & again never do this is if your ever lucky enough for them to answer the phone absolute shambles of a branch
Hi Dean, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks
5/5
GoogleGood viewing, unrushed, and relaxed. Extremely well presented property, very clean and tidy throughout, and a good area.
Thank you Jane for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookJayne Morris (Kington/Leominster Offices last year) was always cheerful and full of fun. At the same time she got on with the job and got things moving in all senses of the word. She found me an excellent rental which I needed between selling and buying. I would certainly recommend Jayne!
1/5
GoogleI am trying to book a view for two weeks and all the times it’s calling me back the sales team and say “oh sorry the renting team isn’t available. I will ask them to call you back” and nothing
We are sorry to hear you have struggled to reach us recently. We are currently experiencing very high volumes of business but do expect every customer and client to be able to reach us, or receive a call back within a reasonable period of time. Please email directors@chancellors.co.uk with the details of the number you would like to be called back on and we will ensure someone is in contact without delay.
1/5
FacebookZERO STARS. Simply the worst agency out there. Will not stop calling no matter how many times you tell them to remove you from their system. Do not give them your phone number let alone your property. Worst service I’ve ever experienced from any company EVER! Find and use a local agency - I’ve never had an issue with anyone except Chancellors!
I totally agree with the above. We viewed our dream property in October last year in Ascot, nr Sunningdale. After some toing and froing we were delighted to have our offer accepted. A letter was sent by Chancellors on 5th November 2019 accepting in pri…See more
5/5
FacebookBest platform, easy to use and quick withdrawal. I have been using this platform with the most recommended forex strategy on the internet from Mrs. Rochelle Nelson FX and so far I have no complains, making good profit on a weekly basis. She is really great, best in her field and unique among others. I am thankful and want you all to partake from her good works.Contact her via her …Email:rochellenelson731@gmail.comWhatsApp:+13016159610Facebook:Rochelle Nelson
1/5
FacebookHow they treat staff and can fire their staff when they have been told medically and by government rules to self isolate due to illness. To then have a call From manager to fire them! Which this member of staff previously offered to work from home ! Absolutey disgusting and to kick somebody down when poorly as well! Shame on you!!
Dear Ms Viret, We are sorry to hear of your experience of Chancellors. Naturally, it would be unfair for us to comment on individual cases and therefore we wouldn’t be able to discuss this individual incident publicly, however if you wish to discuss t…See more
5/5
FacebookI would really like to thank Lauren, David and Susannah at the Chancellors Group for an amazing job - in finding my new home in the UK. Great service - always going the extra mile. Thank you so much and I couldn’t have been happier with my new apartment.
5/5
FacebookMyself and my husband have been dealing with Lauren Perks and cannot recommend her enough, she has been the most helpful and very forthcoming with information we needed. She has kept us in the loop all the time. We really appreciate everything she is doing for us. Thanks Lauren.
5/5
GoogleThe operator was just extremely efficient and super kind, she made me feel very comfortable from the very first second and confident about the fact that we are going to find the right solution for my move. Very good experience!
Thank you Fabio for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleSam in branch went above and beyond with my purchase. When we couldn't get hold of our sales progresser (in head office), Sam would always be happy to help and make the calls needed. Without him the chain may of collapsed. A shinning star of the branchPositiveResponsiveness, Professionalism
Thank you Emma for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
5/5
FacebookI have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!
1/5
GoogleAvoid at all cost! Waste of time agency had very bad experience with this branch ! Very unprofessional behaviour.
Hello Wassim, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Banbury branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
1/5
GoogleI am trying to book a view for two weeks and all the times it’s calling me back the sales team and say “oh sorry the renting team isn’t available. I will ask them to call you back” and nothing
We are sorry to hear you have struggled to reach us recently. We are currently experiencing very high volumes of business but do expect every customer and client to be able to reach us, or receive a call back within a reasonable period of time. Please email directors@chancellors.co.uk with the details of the number you would like to be called back on and we will ensure someone is in contact without delay.
2/5
GoogleVery disappointing experience. Promised emails, info and missed viewings. I hope this isn't a reflection on the company as a whole. I did receive and apology via phone call from a lady who said she will look into the issue. Let's see as this is very unprofessional and annoying.
Hi Maurice, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleHarry from Chancellors Banbury has been a star during the purchase process. He has been polite, flexible and helpful during all viewings. He has made all necessary communications through the chain and kept things moving along. Very pleased with his whole demeanor and attitude.
5/5
GoogleThe best company and the best agent Charlotte. She is very helpfully and very nice person . High recommended 👌 perfect …
Thank you for leaving us this great review Ewa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleSpoke with Craig from the Banbury office, answered all my questions. He was incredibly helpful and polite. 10/10
Thank you for leaving us this great review James, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
1/5
FacebookHorrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.
I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable
5/5
FacebookA big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!
5/5
FacebookThank you to Brian Lane who was really helpful. Very professional and knowledgeable
Thank you for the kind words Maggie. Glad to be of help
5/5
FacebookI recently bought a flat through Chancellor in Sunbury. Many thanks to Karl Mchugh and his colleaguyes for their professional services. The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.
5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
5/5
FacebookBeen managed for around a year, Francesca is great!
Thank you so much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Banbury office has 693 reviews across two platforms: 339 on Google, 354 on Facebook (across the whole business).
Chancellors Banbury is rated 4.1 out of 5 across all 693 reviews, and 4.3 out of 5 on Google from 339 reviews.
Chancellors Banbury, 1 Horse Fair, Banbury, Oxfordshire, OX16 0AA.
